Clove Hotel

Hotels
Finding rooms for you...
8.2
/10
Very Good
17,287 reviews

What Guests Say About Their Stay

Staff Friendliness (364)
Ambiance (336)
Bedroom (303)
Hotel Area (295)

E***a

10.0
/ 10
Friendly and helpful staff. Cool atmosphere. Delicious and varied food. Beautiful surroundings.
See original

Verified Traveler

10.0
/ 10
The natural atmosphere is cool and comfortable, the staff are friendly, and the little things are really taken care of, such as the towels being new and fragrant.
See original

henry r.

10.0
/ 10
The staff is very friendly, and the comfort and cleanliness are well-maintained. The food is varied, delicious, and family-friendly.
See original

R***i

9.7
/ 10
It's totally worth it, with complete amenities. I chose a room with a Jacuzzi, and it was incredibly spacious and worth trying!
See original

v***e

9.7
/ 10
I stayed here like 3 times, it’s a very nice hotel, clean and comfortable, the breakfast is amazing, there’s a lot of cafes and restaurants near by and it has a great view, the staff are helpful
In the Area
See Map
Jl. Awiligar Raya Dago Pakar II Bandung Jawa Barat 40191, Dago, Bandung, Jawa Barat, Indonesia, 40191

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Clove Garden Hotel & Residence Clove Hotel is located in area / city Dago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Clove Hotel

Jl. Awiligar Raya Dago Pakar II Bandung Jawa Barat 40191, Dago, Bandung, Jawa Barat, Indonesia, 40191
Discover More Places
Lobby Clove Hotel
Lobby 2 Clove Hotel

Discover More About Clove Hotel

note: hotel was previously named Clove Garden Hotel & Residence

Location


Clove Hotel is located in area / city Dago.

About Clove Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Clove Hotel will also give you a pleasant stay.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Clove Hotel.

Have fun with various entertaining facilities for you and the whole family at Clove Hotel, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Clove Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Clove Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clove Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Clove Hotel.

All facilities in Clove Hotel

Bar, Cafe and Lounge Clove Hotel
Bar, Cafe and Lounge
Swimming Pool Clove Hotel
Swimming Pool
Entertainment Facility Clove Hotel
Entertainment Facility
Lobby Clove Hotel
Lobby
Exterior Clove Hotel
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Snacks
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Garden
  • Outdoor pool
  • Spa

Kids and Pets

  • Babysitting
  • CRIBS

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Clove Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Clove Hotel
143
Number of floors in Clove Hotel
7
Another facilities in Clove Hotel
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Clove Hotel

What are available facilities at Clove Hotel?
There are top facilites at Clove Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Clove Hotel?
The standard check-in time at Clove Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Clove Hotel provide breakfast?
Yes, Clove Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Clove Hotel?
Clove Hotel is a 4.0-star hotel.
How many floors does Clove Hotel have?
Clove Hotel has 7 floors.
See All

More Reviews from Other Guests in Clove Hotel

Overall Ratings & Reviews Clove Hotel

Traveloka (17,273)
Other sources (14)
8.3
Very Good
From 17,273 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.0

Location

7.9

Service and Facilites

8.2

People often mention about Clove Hotel
All
Staff Friendliness (307)
Ambiance (285)
Taste (265)
Bedroom (263)
Variety (252)
Hotel Area (251)
Family Friendly (241)
Bathroom (229)
Surroundings (203)
Room Space (199)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Clove Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
GUN G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very impressed with the hotel's calm environment and atmosphere.
Translated by Google Icon
See original
Find this review helpful?
Rio A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff was unresponsive, especially the front desk. They didn't offer any assistance, even though they saw I was carrying a lot of luggage. They didn't even reprimand me. The hotel is far from the city, perfect for introverts who need solitude.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
We apologize for the inconvenience you experienced due to our staff not providing sufficient assistance upon your arrival with a large amount of luggage. We are saddened that our front desk staff were not as enthusiastic in their assistance and did not meet our service standards. We will use this feedback as a basis for a more thorough evaluation so that our entire team can better respond to and cater to guests' needs in the future. We also acknowledge your feedback regarding the hotel's location being relatively far from the city center. We understand that this may not be ideal for your travel needs, and we appreciate your honest feedback. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
Idham S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The view is good, but the room is just so-so because of the promotional price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Thank you for your honest feedback. We greatly appreciate your valuable comments regarding the beautiful view from our hotel. We also welcome your suggestions regarding our room amenities. While we believe our hotel amenities are of average quality, your valuable feedback is crucial for improving our facilities and providing the best possible service to our promotional guests and loyal customers. Thank you for your cooperation in improving our hotel. #icloveyou Front Office Manager Sahar Sepia Wanti
Translated by Google Icon
See original
B***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The check-in system needs to be improved for guest convenience. The 3:00 check-in period should allow guests to enter their rooms, no excuses. In reality, due to the crowds, guests were still unable to enter their rooms at 3:00.
Translated by Google Icon
See original
8 people find it helpful
Accommodation's Reply
17 Jul 2026
We apologize for the inconvenience you experienced during the check-in process. We understand that, as a guest, you expect a comfortable stay within the allotted timeframe, and there are no excuses. A late check-in and a room not being ready at 3:00 PM, even with a high occupancy rate, is not up to our standards. We have taken your feedback regarding improvements to the check-in process seriously and will implement changes to prevent recurrence and ensure guests can enjoy their rest as scheduled. Thank you for reminding us to provide more professional service. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly and helpful staff. Cool atmosphere. Delicious and varied food. Beautiful surroundings.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Thank you so much for your positive review and appreciation of our service, comfort, and dining facilities. We are delighted to know that you enjoyed the relaxing atmosphere and beautiful surroundings we provide. This feedback is an encouragement to our entire team to continue maintaining the quality of service and comfort for our guests. We hope to welcome you again at Clove! #icloveyou Sincerely, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
Dara R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended! Coming back here after 9 years. It's getting better 🫶🏻
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Jul 2026
Thank you so much for your return visit, Dara R.S. We are delighted that you chose to return to the Clove Hotel after nine years, and we are very pleased that you see the improvements to our hotel. We will continue to strive to maintain and improve quality so that every visit is always memorable. We hope to welcome you back again in the future. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
I only stayed here once because it didn't live up to the expectations expressed by the content creators. 1. The towels were poor quality, not absorbent, rough, and faded. 2. Everything was labeled with a price tag: changing the mat cost money, and getting bottled water cost money. The location was remote. 3. The windows were dirty, so disgusting that I wanted to check out quickly.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
We apologize for any unpleasant experiences you had during your stay. Your feedback regarding the condition of the towels, our additional charges policy, and the cleanliness of the windows is very important to us. We apologize for any inconvenience caused. We will use this information in a thorough evaluation by our entire team so that we can provide better service in the future. Sincerely, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
Profile Picture
Dwinda R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The description states that this type of room has a refrigerator and microwave. But when we got to the room, there was no microwave, not even a refrigerator, even though I've stayed here quite a lot.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
We apologize for your disappointment, Ms. Dwinda R., regarding the discrepancy between the room amenities described and the information you read. Please note that Junior Suites include a refrigerator, and Family Suites include a microwave. However, we apologize if this information was unclear and caused any inconvenience. Thank you for your wonderful stay. Your feedback will be incorporated into our evaluation process to ensure that future information regarding room amenities is more accurate for all guests. Sincerely, Sahar Sepia Wanti, Head of Front Office.
Translated by Google Icon
See original
K***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The food lacked flavor, except for the porridge and lontong sayur (rice cake with vegetables). The bread with peanut butter was great, but hopefully the main course will be better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Thank you for your honest review and feedback regarding our breakfast menu. We are delighted to hear that you enjoyed our bubur (rice porridge), lontong sayur (lontong sayur), and roti mangeta kacang (mango nut roti). However, we regret that the other main courses did not fully meet your taste expectations. This feedback is very important to us, and we will forward it to our kitchen team for immediate improvement in quality, so that our main courses can be even more delicious and diverse in the future. We hope to provide you with a better dining experience on your next visit. Sincerely, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
m***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Excellent parking attendant service
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
17 Jul 2026
Thank you very much for your appreciation of the team's service. We are delighted to hear that their service left a positive impression on you. We will continue to ensure our team provides prompt and helpful service throughout your stay at the hotel. We look forward to seeing you again next time! Sincerely, Sahar Sepia Wanti, Head of Front Office.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The natural atmosphere is cool and comfortable, the staff are friendly, and the little things are really taken care of, such as the towels being new and fragrant.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. Our staff are also happy to receive your compliments. These little details are very important to us. Sincerely, from all of us at Clove #icloveyou, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Location is quite far from town and the road to the hotel isn't well maintained. Love the bathtub though and the staffs are friendly
2 people find it helpful
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. Our staff are also pleased to receive your compliments. Sincerely, from all of us at Clove #icloveyou, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
Profile Picture
henry r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, and the comfort and cleanliness are well-maintained. The food is varied, delicious, and family-friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. Our staff are also pleased to receive your compliments. Sincerely, from all of us at Clove #icloveyou, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's totally worth it, with complete amenities. I chose a room with a Jacuzzi, and it was incredibly spacious and worth trying!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. We will continue to strive to ensure your utmost comfort. Sincerely, from all of us at Clove #icloveyou. With heartfelt love, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Good service, location ok, hotel facility.
2 people find it helpful
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! Our staff are also thrilled to receive your compliments. Sending best wishes from all of us at Clove. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
Profile Picture
Erwin P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The check-in to check-out process was smooth.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! Our staff are also delighted to hear your compliments. Sending our best wishes from all of us at Clove #icloveyou. Sincerely, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
Profile Picture
Tiara M. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
I've stayed at Clove many times since I was pregnant with my first child until now, it's been 8 years. 😅 I've always loved Clove for its beautiful views and affordable prices. For those like me who love to daydream and gaze at the greenery, this place is perfect!
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Jun 2026
Thank you, Tiara, for taking the time to write a review about your stay. We remain committed to maintaining the comfort you felt. Thank you for being a part of the Clove family. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great hotel with affordable price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! We hope every moment at Clove was warm and memorable. We look forward to your next special time with you. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great hotel, at an affordable price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! We hope every moment at Clove was warm and memorable. We look forward to your next special time with you. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Good service, delicious breakfast.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jun 2026
Thank you for your kind rating and review! Our staff are also delighted to receive your compliments. See you again at Hotel Klove! #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Clove Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Clove Hotel

Traveloka (17,273)
Other sources (14)
8.3
Very Good
From 17,273 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.0

Location

7.9

Service and Facilites

8.2

People often mention about Clove Hotel
All
Staff Friendliness (307)
Ambiance (285)
Taste (265)
Bedroom (263)
Variety (252)
Hotel Area (251)
Family Friendly (241)
Bathroom (229)
Surroundings (203)
Room Space (199)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Clove Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
GUN G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very impressed with the hotel's calm environment and atmosphere.
Translated by Google Icon
See original
Find this review helpful?
Rio A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff was unresponsive, especially the front desk. They didn't offer any assistance, even though they saw I was carrying a lot of luggage. They didn't even reprimand me. The hotel is far from the city, perfect for introverts who need solitude.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
We apologize for the inconvenience you experienced due to our staff not providing sufficient assistance upon your arrival with a large amount of luggage. We are saddened that our front desk staff were not as enthusiastic in their assistance and did not meet our service standards. We will use this feedback as a basis for a more thorough evaluation so that our entire team can better respond to and cater to guests' needs in the future. We also acknowledge your feedback regarding the hotel's location being relatively far from the city center. We understand that this may not be ideal for your travel needs, and we appreciate your honest feedback. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
Idham S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The view is good, but the room is just so-so because of the promotional price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Thank you for your honest feedback. We greatly appreciate your valuable comments regarding the beautiful view from our hotel. We also welcome your suggestions regarding our room amenities. While we believe our hotel amenities are of average quality, your valuable feedback is crucial for improving our facilities and providing the best possible service to our promotional guests and loyal customers. Thank you for your cooperation in improving our hotel. #icloveyou Front Office Manager Sahar Sepia Wanti
Translated by Google Icon
See original
B***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The check-in system needs to be improved for guest convenience. The 3:00 check-in period should allow guests to enter their rooms, no excuses. In reality, due to the crowds, guests were still unable to enter their rooms at 3:00.
Translated by Google Icon
See original
8 people find it helpful
Accommodation's Reply
17 Jul 2026
We apologize for the inconvenience you experienced during the check-in process. We understand that, as a guest, you expect a comfortable stay within the allotted timeframe, and there are no excuses. A late check-in and a room not being ready at 3:00 PM, even with a high occupancy rate, is not up to our standards. We have taken your feedback regarding improvements to the check-in process seriously and will implement changes to prevent recurrence and ensure guests can enjoy their rest as scheduled. Thank you for reminding us to provide more professional service. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly and helpful staff. Cool atmosphere. Delicious and varied food. Beautiful surroundings.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Thank you so much for your positive review and appreciation of our service, comfort, and dining facilities. We are delighted to know that you enjoyed the relaxing atmosphere and beautiful surroundings we provide. This feedback is an encouragement to our entire team to continue maintaining the quality of service and comfort for our guests. We hope to welcome you again at Clove! #icloveyou Sincerely, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
Dara R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended! Coming back here after 9 years. It's getting better 🫶🏻
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Jul 2026
Thank you so much for your return visit, Dara R.S. We are delighted that you chose to return to the Clove Hotel after nine years, and we are very pleased that you see the improvements to our hotel. We will continue to strive to maintain and improve quality so that every visit is always memorable. We hope to welcome you back again in the future. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
I only stayed here once because it didn't live up to the expectations expressed by the content creators. 1. The towels were poor quality, not absorbent, rough, and faded. 2. Everything was labeled with a price tag: changing the mat cost money, and getting bottled water cost money. The location was remote. 3. The windows were dirty, so disgusting that I wanted to check out quickly.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
We apologize for any unpleasant experiences you had during your stay. Your feedback regarding the condition of the towels, our additional charges policy, and the cleanliness of the windows is very important to us. We apologize for any inconvenience caused. We will use this information in a thorough evaluation by our entire team so that we can provide better service in the future. Sincerely, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
Profile Picture
Dwinda R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The description states that this type of room has a refrigerator and microwave. But when we got to the room, there was no microwave, not even a refrigerator, even though I've stayed here quite a lot.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
We apologize for your disappointment, Ms. Dwinda R., regarding the discrepancy between the room amenities described and the information you read. Please note that Junior Suites include a refrigerator, and Family Suites include a microwave. However, we apologize if this information was unclear and caused any inconvenience. Thank you for your wonderful stay. Your feedback will be incorporated into our evaluation process to ensure that future information regarding room amenities is more accurate for all guests. Sincerely, Sahar Sepia Wanti, Head of Front Office.
Translated by Google Icon
See original
K***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The food lacked flavor, except for the porridge and lontong sayur (rice cake with vegetables). The bread with peanut butter was great, but hopefully the main course will be better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Thank you for your honest review and feedback regarding our breakfast menu. We are delighted to hear that you enjoyed our bubur (rice porridge), lontong sayur (lontong sayur), and roti mangeta kacang (mango nut roti). However, we regret that the other main courses did not fully meet your taste expectations. This feedback is very important to us, and we will forward it to our kitchen team for immediate improvement in quality, so that our main courses can be even more delicious and diverse in the future. We hope to provide you with a better dining experience on your next visit. Sincerely, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
m***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Excellent parking attendant service
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
17 Jul 2026
Thank you very much for your appreciation of the team's service. We are delighted to hear that their service left a positive impression on you. We will continue to ensure our team provides prompt and helpful service throughout your stay at the hotel. We look forward to seeing you again next time! Sincerely, Sahar Sepia Wanti, Head of Front Office.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The natural atmosphere is cool and comfortable, the staff are friendly, and the little things are really taken care of, such as the towels being new and fragrant.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. Our staff are also happy to receive your compliments. These little details are very important to us. Sincerely, from all of us at Clove #icloveyou, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Location is quite far from town and the road to the hotel isn't well maintained. Love the bathtub though and the staffs are friendly
2 people find it helpful
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. Our staff are also pleased to receive your compliments. Sincerely, from all of us at Clove #icloveyou, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
Profile Picture
henry r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, and the comfort and cleanliness are well-maintained. The food is varied, delicious, and family-friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. Our staff are also pleased to receive your compliments. Sincerely, from all of us at Clove #icloveyou, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's totally worth it, with complete amenities. I chose a room with a Jacuzzi, and it was incredibly spacious and worth trying!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
We are delighted to hear that you had a wonderful experience. We will continue to strive to ensure your utmost comfort. Sincerely, from all of us at Clove #icloveyou. With heartfelt love, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Good service, location ok, hotel facility.
2 people find it helpful
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! Our staff are also thrilled to receive your compliments. Sending best wishes from all of us at Clove. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
Profile Picture
Erwin P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The check-in to check-out process was smooth.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! Our staff are also delighted to hear your compliments. Sending our best wishes from all of us at Clove #icloveyou. Sincerely, Sahar Sepia Wanti, Head of Reception.
Translated by Google Icon
See original
Profile Picture
Tiara M. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
I've stayed at Clove many times since I was pregnant with my first child until now, it's been 8 years. 😅 I've always loved Clove for its beautiful views and affordable prices. For those like me who love to daydream and gaze at the greenery, this place is perfect!
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Jun 2026
Thank you, Tiara, for taking the time to write a review about your stay. We remain committed to maintaining the comfort you felt. Thank you for being a part of the Clove family. #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great hotel with affordable price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! We hope every moment at Clove was warm and memorable. We look forward to your next special time with you. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great hotel, at an affordable price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Wow, we're so happy to read your review! We hope every moment at Clove was warm and memorable. We look forward to your next special time with you. #icloveyou With sincere love, Sahar Sepia Wanti, Head of Reception
Translated by Google Icon
See original
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Good service, delicious breakfast.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jun 2026
Thank you for your kind rating and review! Our staff are also delighted to receive your compliments. See you again at Hotel Klove! #icloveyou Sincerely, Sahar Sepia Wanti, Head of Front Office
Translated by Google Icon
See original
Number of reviews per page
20
40