FIM by Zigna

Hotels
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8.9
/10
Very Good
1,362 reviews

What Guests Say About Their Stay

Distance To City Center (184)
Staff Friendliness (174)
Ambiance (174)
Bedroom (160)

E***k

9.1
/ 10
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Arty H.

9.7
/ 10
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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L***a

10.0
/ 10
For the 3rd time staycation with children and grandchildren here, the most comfortable hotel in Solo.
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P***o

10.0
/ 10
Strategic location in the city center. Rooms with central air conditioning—I love it when hotels use central air conditioning like this. All the staff were friendly, from security, reception, HK, restaurant, and other staff. The hotel staff also explained in detail the benefits of my stay. Bottled water is available in the room, but there's also a water dispenser in front of the room for those who want to refill.
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Florencialeaerna F.

10.0
/ 10
The hotel staff is very friendly and polite. The rooms have a 4-star feel, they're clean, tidy, and smell great. I really enjoyed staying here, it's close to everything.
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In the Area
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Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SOLIA Hotel Yosodipuro Solo Staying at FIM by Zigna is a good choice when you are visiting Timuran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around FIM by Zigna

Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131
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Lobby FIM by Zigna
Lobby 2 FIM by Zigna

Discover More About FIM by Zigna

note: hotel was previously named SOLIA Hotel Yosodipuro Solo

Location


Staying at FIM by Zigna is a good choice when you are visiting Timuran.

About FIM by Zigna

Whether you are planning an event or other special occasions, FIM by Zigna is a great choice for you with a large and well-equipped function room to suit your requirements.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at FIM by Zigna .

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FIM by Zigna exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FIM by Zigna is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, FIM by Zigna is the right place to stay.

All facilities in FIM by Zigna

Bar, Cafe and Lounge FIM by Zigna
Bar, Cafe and Lounge
Swimming Pool FIM by Zigna
Swimming Pool
Entertainment Facility FIM by Zigna
Entertainment Facility
Functional Hall FIM by Zigna
Functional Hall
Lobby FIM by Zigna
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast

Things to Do

  • Children play area
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Bicycle rental
  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in FIM by Zigna

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at FIM by Zigna
86
Number of floors in FIM by Zigna
9
Another facilities in FIM by Zigna
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in FIM by Zigna

What are available facilities at FIM by Zigna ?
There are top facilites at FIM by Zigna such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FIM by Zigna ?
The standard check-in time at FIM by Zigna is starting from From 14:00 while the latest check-out time is at Before 12:00
Does FIM by Zigna provide breakfast?
Yes, FIM by Zigna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of FIM by Zigna ?
FIM by Zigna is a 3.0-star hotel.
How many floors does FIM by Zigna have?
FIM by Zigna has 9 floors.
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More Reviews from Other Guests in FIM by Zigna

Overall Ratings & Reviews FIM by Zigna

Traveloka (1,356)
Other sources (6)
8.9
Very Good
From 1,356 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
All
Distance to City Center (132)
Ambiance (131)
Staff Friendliness (130)
Bedroom (123)
Hotel Area (117)
Accessibility (116)
Taste (106)
Family Friendly (104)
Bathroom (104)
Room Space (101)
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Traveler Reviews FIM by Zigna

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20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly and professional service
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. G*t, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendly and professional service from our team. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, Group General Manager
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. E*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are honored that FIM by ZIGNA was your first choice during your stay. We are delighted to hear that you enjoyed your wonderful stay and appreciated the blend of modern amenities and local wisdom that we offer. Your appreciation for our team's service is a source of pride and motivates all our staff to continue maintaining and improving the friendly, professional, and attentive service we provide to all our guests. Thank you for your trust in choosing FIM by ZIGNA. We look forward to welcoming you back on your next stay and providing you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Oky l. j.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
At check-out, I couldn't get confirmation from the receptionist whether I wanted to extend my stay. When I tried to extend my stay, I reached the receptionist and was told they were checking the app, but it didn't take more than 5 minutes. When I went to pay, I was told it was fully booked. Confirmation with every guest is crucial!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Okee Lutfianita, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the extension of your stay. We understand your disappointment at not receiving confirmation of your check-out plan or extension, and finding that your room was unavailable after you decided to extend your stay following the price check. Your feedback is extremely important to us. We have forwarded this feedback to the front desk team to evaluate and improve our communication with guests and to ensure that information regarding room availability is communicated clearly, accurately, and consistently. Thank you for your valuable feedback. We sincerely hope to welcome you back to FIM by ZIGNA and provide you with a better stay experience in the future. Sincerely, Gusti Muchlis, Group General Manager
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Arty H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Arty H., Greetings from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you felt comfortable during your stay at FIM by ZIGNA and felt a warm welcome from our entire team. Your encouraging words, urging us to stay with you every time we visit Solo, are a valuable source of motivation for us to continue providing the best possible service to all our guests. Thank you for trusting FIM by ZIGNA as your accommodation choice. We hope to welcome you back again and provide you with an equally memorable, or perhaps even more, stay. Sincerely, Gusty Muchlis, Group General Manager.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I arrived at 3 p.m., and the room wasn't ready until 45 minutes later. The receptionist also suddenly changed people. Was the delay because I arrived at the check-in time?
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted to welcome you. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced while waiting for your room to be ready upon arrival. We understand that after sightseeing, you would want to rest immediately, so we sincerely apologize for this experience. Regarding the change in reception staff, please be informed that this was a scheduled shift change and did not cause any delay in room preparation. However, we understand that this situation may have caused some inconvenience, and we apologize for that. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation in order to improve coordination and room preparation in the future. Thank you for your understanding. We hope to welcome you back again and provide you with an even more comfortable and memorable stay next time. Sincerely, Gusti Muchlis, General Manager, Building Complex
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Bambang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable, really great for bringing grandchildren to stay at Fim.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bambang, Sincere regards from FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your warm review. We are very pleased to know that you and your grandchildren felt comfortable during your stay at FIM by ZIGNA. It was a pleasure to be a part of your family's happy moments. We hope this memorable experience will become a beautiful memory, and we hope to welcome you and your family again on your next visit with the best service. See you again at FIM by ZIGNA! Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Bunga A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I've stayed here several times and always feel very comfortable here.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bunka A.N., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your trust and loyalty in choosing to return to FIM by ZIGNA. We are very pleased to know that each visit you have a comfortable experience. Such reviews are an encouragement to our entire team to provide the best service and maintain the quality of accommodation for all our guests. We hope to welcome you back to FIM by ZIGNA again and hope that your next visit will be an even better experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Veronika t. H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice staff, clean room, the coffee tastes good (at Pendopo). Satisfied. Thank you Fim Hotel.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Veronica T.H.D., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for taking the time to share your experience at FIM by ZIGNA. We are very pleased to hear that you were satisfied with the service from our team, the cleanliness of your room, and the coffee served at Pendopo restaurant. Such positive reviews are a great encouragement and motivation for us to continue striving to provide the best possible experience for all our guests. Thank you again for your trust. We hope to welcome you back to FIM by ZIGNA soon for another memorable or even better stay. Sincerely, Gusti Muchlis, Group General Manager.
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
I stayed for 3 nights, the breakfast menu was very monotonous...
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Accommodation's Reply
14 Jul 2026
Dear Mr. T*g, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted that you took the time to share your experience staying at FIM by ZIGNA. We are pleased that you were our guest for three nights, but we regret that the breakfast menu did not meet your expectations. We greatly appreciate this feedback and will pass it on to our food and beverage team to use in evaluating and improving the menu to offer more variety, especially for guests staying longer than one night. Your feedback is very important to us in improving the quality of our service and the guest experience for everyone. We hope to welcome you back to FIM by ZIGNA again and provide you with an even better experience next time. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Ardzuna S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
Strategic location for staycation.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Ardzuna S., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you for taking the time to share your experience at FIM by ZIGNA. We are very pleased to know that our excellent location contributed to your stay. We hope that the comfort and easy access we provided made your stay even more enjoyable. Thank you for your trust. We look forward to welcoming you back to FIM by ZIGNA soon for another memorable stay. Sincerely, Gusti Muchlis, Group General Manager.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Helpful security, spacious room with balcony, though I had to ask staff to open it, clogged sink. Otherwise, everything was fine.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Warm greetings from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you for taking the time to share your experience at FIM by ZIGNA. We are glad to hear that you received friendly assistance from our security team and enjoyed your spacious and comfortable room. We will forward your compliments to the team as a driving force for providing the best possible service. Furthermore, we apologize for the clogged drain issue that caused you inconvenience during your stay. We have forwarded your feedback to our engineering team for immediate inspection and repair. Regarding the access to the balcony, we understand that it may have been inconvenient. We have implemented this policy for the safety and comfort of all our guests. Thank you for your valuable feedback. We hope to welcome you back to FIM by ZIGNA again and provide you with an even more comfortable stay on your next visit. Sincerely, Gusti Muchlis, General Manager, Hotel Group.
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d***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable room, but improve cleanliness.
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. d*l, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted that you were welcomed and thank you for taking the time to share your experience staying at FIM by ZIGNA. We are pleased that you were comfortable in our room. However, we regret that the cleanliness did not meet your expectations. We greatly appreciate this feedback and have forwarded it to our housekeeping team for investigation in order to improve our cleanliness standards. Thank you for your helpful comments. Reviews like this are extremely important to us in developing and providing a better guest experience. We hope to welcome you back to FIM by ZIGNA again and provide you with an even more comfortable and pleasant experience on your next stay. Sincerely, Gusti Muchlis, Group General Manager.
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, ok facilities, close to city center.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. E*s, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with our services and facilities. Your compliments are a joy and motivate our entire team to strive for the best service for all our guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis
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T***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I love the heritage and modern atmosphere, and the price is quite affordable. The location is great, right in the city center, and the rooms are spacious. I'll be back again. Thank you.
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2 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr. T*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, Group General Manager
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Adrianto G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is the umpteenth time I've stayed here and it's still satisfying.
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Accommodation's Reply
15 Jul 2026
Dear Mr. Adrianto G, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Yudi C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A perfect hotel for a family vacation. It's close to everything and the price is perfect for those looking to save money.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Yudi C., Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all our guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Mouchlis, General Manager, FIM by ZIGNA Group
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Everything okay, but there are lots of ants on the table & bedside table.
1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Ms. Y*i, Sincerely yours, FIM by ZIGNA. Thank you for choosing FIM by ZIGNA as your accommodation and for taking the time to share your experience. We are pleased to hear that you enjoyed your stay overall. However, we apologize for the inconvenience you experienced regarding the presence of ants on the dining table and bedside table. This incident does not reflect the standards of cleanliness and comfort we strive to provide to all our guests. We have forwarded your feedback to our housekeeping and pest control teams for immediate investigation and preventative measures to avoid similar incidents in the future. Thank you for your concern and understanding. We look forward to welcoming you back to FIM by ZIGNA and providing you with an even more comfortable and memorable stay on your next visit. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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E***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's fun, the kids love the place and the facilities. Plus, the gym is a plus.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. E*s, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with our services and facilities. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all our guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Yuriswandi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Delicious and friendly. Clean. Good breakfast.
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Accommodation's Reply
15 Jul 2026
Dear Mr. Yuri Swandi, FIM by ZIGNA sends its warmest greetings. Thank you for taking the time to share your experience with our hotel. We are delighted to hear that you had a comfortable stay at FIM by ZIGNA and were satisfied with the services and amenities we provided. Your kind words bring great joy to our entire team and serve as a motivation to provide the best service to all our guests in the future. Thank you once again for choosing FIM by ZIGNA as your accommodation. We look forward to seeing you again on your next visit and providing you with an even more satisfying experience. Sincerely, Gusti Muklis, General Manager of Hotel Cluster
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Agata A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A pleasant, family-friendly hotel, close to the city, and a heritage building. It offers a pleasant atmosphere and friendly service.
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Accommodation's Reply
15 Jul 2026
Dear Ms. Agata A., From FIM by ZIGNA, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Exterior 4 FIM by Zigna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews FIM by Zigna

Traveloka (1,356)
Other sources (6)
8.9
Very Good
From 1,356 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
All
Distance to City Center (132)
Ambiance (131)
Staff Friendliness (130)
Bedroom (123)
Hotel Area (117)
Accessibility (116)
Taste (106)
Family Friendly (104)
Bathroom (104)
Room Space (101)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews FIM by Zigna

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly and professional service
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. G*t, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendly and professional service from our team. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, Group General Manager
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. E*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are honored that FIM by ZIGNA was your first choice during your stay. We are delighted to hear that you enjoyed your wonderful stay and appreciated the blend of modern amenities and local wisdom that we offer. Your appreciation for our team's service is a source of pride and motivates all our staff to continue maintaining and improving the friendly, professional, and attentive service we provide to all our guests. Thank you for your trust in choosing FIM by ZIGNA. We look forward to welcoming you back on your next stay and providing you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Oky l. j.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
At check-out, I couldn't get confirmation from the receptionist whether I wanted to extend my stay. When I tried to extend my stay, I reached the receptionist and was told they were checking the app, but it didn't take more than 5 minutes. When I went to pay, I was told it was fully booked. Confirmation with every guest is crucial!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Okee Lutfianita, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the extension of your stay. We understand your disappointment at not receiving confirmation of your check-out plan or extension, and finding that your room was unavailable after you decided to extend your stay following the price check. Your feedback is extremely important to us. We have forwarded this feedback to the front desk team to evaluate and improve our communication with guests and to ensure that information regarding room availability is communicated clearly, accurately, and consistently. Thank you for your valuable feedback. We sincerely hope to welcome you back to FIM by ZIGNA and provide you with a better stay experience in the future. Sincerely, Gusti Muchlis, Group General Manager
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Arty H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Arty H., Greetings from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you felt comfortable during your stay at FIM by ZIGNA and felt a warm welcome from our entire team. Your encouraging words, urging us to stay with you every time we visit Solo, are a valuable source of motivation for us to continue providing the best possible service to all our guests. Thank you for trusting FIM by ZIGNA as your accommodation choice. We hope to welcome you back again and provide you with an equally memorable, or perhaps even more, stay. Sincerely, Gusty Muchlis, Group General Manager.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I arrived at 3 p.m., and the room wasn't ready until 45 minutes later. The receptionist also suddenly changed people. Was the delay because I arrived at the check-in time?
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted to welcome you. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced while waiting for your room to be ready upon arrival. We understand that after sightseeing, you would want to rest immediately, so we sincerely apologize for this experience. Regarding the change in reception staff, please be informed that this was a scheduled shift change and did not cause any delay in room preparation. However, we understand that this situation may have caused some inconvenience, and we apologize for that. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation in order to improve coordination and room preparation in the future. Thank you for your understanding. We hope to welcome you back again and provide you with an even more comfortable and memorable stay next time. Sincerely, Gusti Muchlis, General Manager, Building Complex
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Bambang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable, really great for bringing grandchildren to stay at Fim.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bambang, Sincere regards from FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your warm review. We are very pleased to know that you and your grandchildren felt comfortable during your stay at FIM by ZIGNA. It was a pleasure to be a part of your family's happy moments. We hope this memorable experience will become a beautiful memory, and we hope to welcome you and your family again on your next visit with the best service. See you again at FIM by ZIGNA! Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Bunga A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I've stayed here several times and always feel very comfortable here.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Bunka A.N., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for your trust and loyalty in choosing to return to FIM by ZIGNA. We are very pleased to know that each visit you have a comfortable experience. Such reviews are an encouragement to our entire team to provide the best service and maintain the quality of accommodation for all our guests. We hope to welcome you back to FIM by ZIGNA again and hope that your next visit will be an even better experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Veronika t. H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice staff, clean room, the coffee tastes good (at Pendopo). Satisfied. Thank you Fim Hotel.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Veronica T.H.D., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you very much for taking the time to share your experience at FIM by ZIGNA. We are very pleased to hear that you were satisfied with the service from our team, the cleanliness of your room, and the coffee served at Pendopo restaurant. Such positive reviews are a great encouragement and motivation for us to continue striving to provide the best possible experience for all our guests. Thank you again for your trust. We hope to welcome you back to FIM by ZIGNA soon for another memorable or even better stay. Sincerely, Gusti Muchlis, Group General Manager.
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
I stayed for 3 nights, the breakfast menu was very monotonous...
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Accommodation's Reply
14 Jul 2026
Dear Mr. T*g, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted that you took the time to share your experience staying at FIM by ZIGNA. We are pleased that you were our guest for three nights, but we regret that the breakfast menu did not meet your expectations. We greatly appreciate this feedback and will pass it on to our food and beverage team to use in evaluating and improving the menu to offer more variety, especially for guests staying longer than one night. Your feedback is very important to us in improving the quality of our service and the guest experience for everyone. We hope to welcome you back to FIM by ZIGNA again and provide you with an even better experience next time. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Ardzuna S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
Strategic location for staycation.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Ardzuna S., Sincerely yours, FIM by ZIGNA. First of all, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you for taking the time to share your experience at FIM by ZIGNA. We are very pleased to know that our excellent location contributed to your stay. We hope that the comfort and easy access we provided made your stay even more enjoyable. Thank you for your trust. We look forward to welcoming you back to FIM by ZIGNA soon for another memorable stay. Sincerely, Gusti Muchlis, Group General Manager.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Helpful security, spacious room with balcony, though I had to ask staff to open it, clogged sink. Otherwise, everything was fine.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Warm greetings from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We were delighted to welcome you. Thank you for taking the time to share your experience at FIM by ZIGNA. We are glad to hear that you received friendly assistance from our security team and enjoyed your spacious and comfortable room. We will forward your compliments to the team as a driving force for providing the best possible service. Furthermore, we apologize for the clogged drain issue that caused you inconvenience during your stay. We have forwarded your feedback to our engineering team for immediate inspection and repair. Regarding the access to the balcony, we understand that it may have been inconvenient. We have implemented this policy for the safety and comfort of all our guests. Thank you for your valuable feedback. We hope to welcome you back to FIM by ZIGNA again and provide you with an even more comfortable stay on your next visit. Sincerely, Gusti Muchlis, General Manager, Hotel Group.
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d***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable room, but improve cleanliness.
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. d*l, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted that you were welcomed and thank you for taking the time to share your experience staying at FIM by ZIGNA. We are pleased that you were comfortable in our room. However, we regret that the cleanliness did not meet your expectations. We greatly appreciate this feedback and have forwarded it to our housekeeping team for investigation in order to improve our cleanliness standards. Thank you for your helpful comments. Reviews like this are extremely important to us in developing and providing a better guest experience. We hope to welcome you back to FIM by ZIGNA again and provide you with an even more comfortable and pleasant experience on your next stay. Sincerely, Gusti Muchlis, Group General Manager.
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, ok facilities, close to city center.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. E*s, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with our services and facilities. Your compliments are a joy and motivate our entire team to strive for the best service for all our guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis
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T***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I love the heritage and modern atmosphere, and the price is quite affordable. The location is great, right in the city center, and the rooms are spacious. I'll be back again. Thank you.
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2 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr. T*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, Group General Manager
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Adrianto G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is the umpteenth time I've stayed here and it's still satisfying.
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Accommodation's Reply
15 Jul 2026
Dear Mr. Adrianto G, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Yudi C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A perfect hotel for a family vacation. It's close to everything and the price is perfect for those looking to save money.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. Yudi C., Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all our guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Mouchlis, General Manager, FIM by ZIGNA Group
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Everything okay, but there are lots of ants on the table & bedside table.
1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Ms. Y*i, Sincerely yours, FIM by ZIGNA. Thank you for choosing FIM by ZIGNA as your accommodation and for taking the time to share your experience. We are pleased to hear that you enjoyed your stay overall. However, we apologize for the inconvenience you experienced regarding the presence of ants on the dining table and bedside table. This incident does not reflect the standards of cleanliness and comfort we strive to provide to all our guests. We have forwarded your feedback to our housekeeping and pest control teams for immediate investigation and preventative measures to avoid similar incidents in the future. Thank you for your concern and understanding. We look forward to welcoming you back to FIM by ZIGNA and providing you with an even more comfortable and memorable stay on your next visit. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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E***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's fun, the kids love the place and the facilities. Plus, the gym is a plus.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. E*s, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with our services and facilities. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all our guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA Group
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Yuriswandi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Delicious and friendly. Clean. Good breakfast.
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Accommodation's Reply
15 Jul 2026
Dear Mr. Yuri Swandi, FIM by ZIGNA sends its warmest greetings. Thank you for taking the time to share your experience with our hotel. We are delighted to hear that you had a comfortable stay at FIM by ZIGNA and were satisfied with the services and amenities we provided. Your kind words bring great joy to our entire team and serve as a motivation to provide the best service to all our guests in the future. Thank you once again for choosing FIM by ZIGNA as your accommodation. We look forward to seeing you again on your next visit and providing you with an even more satisfying experience. Sincerely, Gusti Muklis, General Manager of Hotel Cluster
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Agata A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A pleasant, family-friendly hotel, close to the city, and a heritage building. It offers a pleasant atmosphere and friendly service.
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Accommodation's Reply
15 Jul 2026
Dear Ms. Agata A., From FIM by ZIGNA, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at FIM by ZIGNA and were satisfied with the services and facilities we provided. Your compliments are a joy and a driving force for our entire team to strive to provide the best service to all guests. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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