FIM by Zigna

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8.9
/10
Very Good
1,404 reviews

What Guests Say About Their Stay

Perrine J.

9.7
/ 10
Hotel staff are friendly and helpful. I was treated well during the stay. I will definitely come back for the next trip to Solo.

R***a

9.7
/ 10
It's totally worth it. The rooms are spacious, clean, the staff is friendly, and there's even a smart TV. I'll be back.
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E***k

9.1
/ 10
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Arty H.

9.7
/ 10
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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L***a

10.0
/ 10
For the 3rd time staycation with children and grandchildren here, the most comfortable hotel in Solo.
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In the Area
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Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SOLIA Hotel Yosodipuro Solo Staying at FIM by Zigna is a good choice when you are visiting Timuran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around FIM by Zigna

Jalan Yosodipuro No. 31 - 33, Timuran, Banjarsari, Banjarsari, Solo, Jawa Tengah, Indonesia, 57131
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Lobby FIM by Zigna
Lobby 2 FIM by Zigna

Discover More About FIM by Zigna

note: hotel was previously named SOLIA Hotel Yosodipuro Solo

Location


Staying at FIM by Zigna is a good choice when you are visiting Timuran.

About FIM by Zigna

Whether you are planning an event or other special occasions, FIM by Zigna is a great choice for you with a large and well-equipped function room to suit your requirements.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at FIM by Zigna .

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FIM by Zigna exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FIM by Zigna is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, FIM by Zigna is the right place to stay.

All facilities in FIM by Zigna

Bar, Cafe and Lounge FIM by Zigna
Bar, Cafe and Lounge
Swimming Pool FIM by Zigna
Swimming Pool
Entertainment Facility FIM by Zigna
Entertainment Facility
Functional Hall FIM by Zigna
Functional Hall
Common Space FIM by Zigna
Common Space

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast

Things to Do

  • Children play area
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Bicycle rental
  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in FIM by Zigna

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 26-8-2026 to 31-8-2026.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at FIM by Zigna
86
Number of floors in FIM by Zigna
9
Another facilities in FIM by Zigna
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in FIM by Zigna

What are available facilities at FIM by Zigna ?
There are top facilites at FIM by Zigna such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FIM by Zigna ?
The standard check-in time at FIM by Zigna is starting from From 14:00 while the latest check-out time is at Before 12:00
Does FIM by Zigna provide breakfast?
Yes, FIM by Zigna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of FIM by Zigna ?
FIM by Zigna is a 3.0-star hotel.
How many floors does FIM by Zigna have?
FIM by Zigna has 9 floors.
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More Reviews from Other Guests in FIM by Zigna

Overall Ratings & Reviews FIM by Zigna

Traveloka (1,398)
Other sources (6)
8.9
Very Good
From 1,398 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
All
Ambiance (139)
Staff Friendliness (138)
Distance to City Center (137)
Bedroom (130)
Hotel Area (125)
Accessibility (119)
Taste (114)
Bathroom (111)
Variety (111)
Family Friendly (108)
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Traveler Reviews FIM by Zigna

Number of reviews per page
20
40
Customer reviews
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It is very comfortable to stay at this hotel at a price that is worth it with good facilities.
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Accommodation's Reply
07 Sep 2026
Dear Guest, we sincerely thank you for choosing FIM by ZIGNA and for leaving such a positive review. We are delighted to hear that you had a comfortable stay and were satisfied with the amenities provided. Your satisfaction is the driving force behind our continuous efforts to provide the best service and accommodation experience to all our guests. We look forward to seeing you again at FIM by ZIGNA. We hope to see you on your next visit! Sincerely, *Gusti Muklis* *FIM by ZIGNA – BeyondTheStay!* Hotel Group General Manager
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Perrine J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Hotel staff are friendly and helpful. I was treated well during the stay. I will definitely come back for the next trip to Solo.
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Accommodation's Reply
29 Aug 2026
**Dear Ms. Perrine J.,** Warm greetings from FIM by ZIGNA. Thank you very much for taking the time to share your wonderful experience with us. We are delighted to know that our staff made you feel welcome and well taken care of throughout your stay. Your kind words about their friendliness and helpfulness are truly appreciated and will be shared with our team as encouragement to continue providing warm, attentive, and personalized hospitality. It is especially rewarding to hear that you are planning to return to FIM by ZIGNA on your next trip to Solo. We sincerely appreciate your trust and look forward to welcoming you back and making your next stay even more memorable. Thank you once again for choosing FIM by ZIGNA. **Warm regards,** **Gusti Muchlis** *Cluster General Manager*
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It's totally worth it. The rooms are spacious, clean, the staff is friendly, and there's even a smart TV. I'll be back.
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Accommodation's Reply
29 Aug 2026
Dear Mr./Ms. Ra, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your wonderful stay with us. We are delighted to hear that our spacious and clean room was *excellent value* and that you were impressed with the friendly service from the FIM by ZIGNA team. We are glad that amenities such as the smart TV enhanced your stay. What makes us happiest is hearing that you plan to stay at FIM by ZIGNA again. This trust motivates our entire team to strive to maintain the highest quality rooms, amenities, and services for all our guests. Thank you for choosing FIM by ZIGNA. We hope to welcome you again and provide you with an even more comfortable and memorable stay. Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group.
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Muflika S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are all friendly and communicative, including the receptionist, security, and restaurant. The rooms are spacious and have balconies. Luckily, on August 22nd, we were on the 8th floor, so the view was fantastic. All the amenities in the room are great; I'd love to stay here again someday. The food in the restaurant is also quite delicious.
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+4
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Ms. Muflika S., Thank you so much for your detailed and positive review! 😊 We are delighted to hear that you were satisfied with the service and communication from our entire team, from reception and security to the restaurant staff. We are also glad that you enjoyed your spacious room with a balcony, especially the room on the 8th floor with its beautiful view. We greatly appreciate your compliments on the room amenities and the food we served in the restaurant. Your feedback inspires the entire FIM by ZIGNA team to continue striving for the best service and maintaining the comfort of all our guests. We look forward to welcoming you back to *FIM by ZIGNA Solo* again for an even better stay experience. See you soon! ❤️ Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group
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Sondang M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was able to check in early with the help of the front desk staff, booked through the app. Check-in was supposed to be at 2:00 PM, but I arrived at the hotel at 12:30 PM. I'll definitely stay here again next time I'm in Solo 🥰
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Accommodation's Reply
29 Aug 2026
Dear Mr. Sondang M.S., Thank you so much for your kind review and for your trust in choosing *FIM by zigna solo* as your accommodation. 🥰 We are delighted to hear that you were assisted by the front desk team in checking in early when you arrived at the hotel at 12:30 PM, even though the check-in time listed on your Traveloka account was 2:00 PM. Convenience during travel is something we always strive to provide to all our guests. Thank you also for your compliments to our team. We sincerely hope to welcome you again to Solo and, of course, to stay at *FIM by zigna solo* again. See you soon! 🥰❤️ Sincerely, *Gusti Muchlis*, General Manager, *Group of Hotels*
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Riska A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the food is delicious, the rooms are clean, and the bathrooms are clean. For a 3-star hotel, it's comparable to a 4-star hotel: hairdryer, refrigerator, and free 15-minute foot massage 🤩
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Accommodation's Reply
29 Aug 2026
Dear Riska A., Thank you so much for your positive review and compliments! 🤩 We are delighted to hear that you were impressed with the friendliness of our staff, the food we served, and the cleanliness of your room and bathroom during your stay at FIM by ZIGNA. We are also pleased that the amenities we provided, such as the hairdryer, refrigerator, and complimentary 15-minute foot massage, enhanced your comfort and stay experience. ✨ Your compliment that FIM by ZIGNA provides an experience comparable to a 4-star hotel is a source of pride and motivates our entire team to continue striving for the best possible service and facilities. We hope to welcome you back to *FIM by ZIGNA Solo* on your next visit. 🥰 Sincerely, *Gusti Muchlis*, General Manager, Hotel Group*
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John B.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
We enjoyed our stay. Staff were very friendly.
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Accommodation's Reply
29 Aug 2026
Dear Mr. John B., Thank you very much for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff. Your kind words are a great motivation for our entire team to continue providing warm and attentive service to every guest. We look forward to welcoming you back to **FIM by ZIGNA Solo** on your next visit! 😊 Warm regards, **Gusti Muchlis** *Cluster General Manager*
Bong S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the service is friendly, and parking is easy. It's close to the city center.
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Accommodation's Reply
29 Aug 2026
Dear Mr. Bong S., Thank you so much for your positive review! 😊 We are delighted to hear that you were satisfied with the cleanliness, friendly service, and convenient parking at FIM by ZIGNA during your stay. We are also pleased that the hotel's location near the city center provided convenience for you in your activities in Solo. Your compliments motivate our entire team to continue striving to provide the best service and maintain the comfort of all our guests. We hope to welcome you again at *FIM by zigna solo*. See you soon! 😊 Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is strategic and the facilities in the hotel rooms are also value for money.
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Accommodation's Reply
29 Aug 2026
Dear Gentlemen/Ladies, Thank you so much for your positive review! 😊 We are delighted to hear that you were satisfied with FIM by ZIGNA's excellent location, the in-room amenities we offer, and the value for money. Customer satisfaction is our top priority, and positive feedback like this motivates our entire team to continue striving for the best service and guest experience. We hope to welcome you back to *FIM by Zigna Solo* on your next visit. See you soon! ❤️ Sincerely, *Gusti Muchlis*, General Manager, FIM by Zigna Solo
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Embrinita O.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
comfortable and friendly, God willing, if I go to Solo I will stay here again
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Accommodation's Reply
29 Aug 2026
Dear Ms. Embrinita O., Thank you so much for your positive review! 😊 We are delighted to hear that you felt comfortable during your stay and received a warm welcome from the FIM by ZIGNA team. God willing, we hope to welcome you again when you visit Solo. We hope your next visit will be even more enjoyable and memorable 🥰 See you again at *FIM by ZIGNA Solo*! Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
homy and great hospitility ...
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Accommodation's Reply
07 Sep 2026
Yth. Bapak/Ibu, Thank you very much for your lovely review! We are delighted to know that you enjoyed the homely atmosphere and experienced our great hospitality during your stay at FIM by ZIGNA. Your kind words mean a lot to our team and motivate us to continue providing warm, friendly, and memorable experiences for all our guests. We look forward to welcoming you back to FIM by ZIGNA for another wonderful stay! Warm regards, **Gusti Muchlis** *Cluster General Manager* **FIM by ZIGNA – BeyondTheStay!**
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly, the location is strategically close to everything. The food is not too expensive and is delicious.
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Accommodation's Reply
07 Sep 2026
Dear Guests, Thank you so much for staying with us at FIM by ZIGNA and for leaving us such a wonderful review. We are delighted to hear that you enjoyed our friendly and welcoming staff, convenient location, and delicious food at reasonable prices. Your satisfaction is our driving force in always striving to provide the best service and a comfortable stay for our guests. We look forward to welcoming you back to FIM by ZIGNA. We hope to see you again soon. Sincerely, *Gusti Muklis* *FIM by ZIGNA – BeyondTheStay!* Hotel Group General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The room wasn't soundproof. At night, the sound of guests laughing in front of the elevator could be heard in the room. The bathroom had a leaking drain.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at FIM by ZIGNA. We apologize for any inconvenience you experienced, particularly the noise from other guests in the elevator area that could be heard in your room, and the water leak in the bathroom. Your feedback regarding comfort and the condition of room amenities is important to us. We will forward this feedback to the relevant team for investigation and improvement, as well as paying more attention to the condition of the rooms and guest comfort in common areas, especially at night. We greatly appreciate your feedback, which helps us to improve and provide a better guest experience in the future. We sincerely hope to welcome you back again and provide you with an even more comfortable experience on your next stay. Sincerely, *Gusti Muchlis* General Manager, *FIM by ZIGNA – BeyondTheStay!*
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E***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staff service is good and friendly.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The central location makes it easy to get around. The room was spacious and clean, but unfortunately, the hot water wasn't hot yesterday. Overall, it was okay.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly and professional service
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. G*t, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendly and professional service from our team. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, Group General Manager
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. E*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are honored that FIM by ZIGNA was your first choice during your stay. We are delighted to hear that you enjoyed your wonderful stay and appreciated the blend of modern amenities and local wisdom that we offer. Your appreciation for our team's service is a source of pride and motivates all our staff to continue maintaining and improving the friendly, professional, and attentive service we provide to all our guests. Thank you for your trust in choosing FIM by ZIGNA. We look forward to welcoming you back on your next stay and providing you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Oky l. j.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
At check-out, I couldn't get confirmation from the receptionist whether I wanted to extend my stay. When I tried to extend my stay, I reached the receptionist and was told they were checking the app, but it didn't take more than 5 minutes. When I went to pay, I was told it was fully booked. Confirmation with every guest is crucial!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Okee Lutfianita, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the extension of your stay. We understand your disappointment at not receiving confirmation of your check-out plan or extension, and finding that your room was unavailable after you decided to extend your stay following the price check. Your feedback is extremely important to us. We have forwarded this feedback to the front desk team to evaluate and improve our communication with guests and to ensure that information regarding room availability is communicated clearly, accurately, and consistently. Thank you for your valuable feedback. We sincerely hope to welcome you back to FIM by ZIGNA and provide you with a better stay experience in the future. Sincerely, Gusti Muchlis, Group General Manager
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Arty H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Arty H., Greetings from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you felt comfortable during your stay at FIM by ZIGNA and felt a warm welcome from our entire team. Your encouraging words, urging us to stay with you every time we visit Solo, are a valuable source of motivation for us to continue providing the best possible service to all our guests. Thank you for trusting FIM by ZIGNA as your accommodation choice. We hope to welcome you back again and provide you with an equally memorable, or perhaps even more, stay. Sincerely, Gusty Muchlis, Group General Manager.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
I arrived at 3 p.m., and the room wasn't ready until 45 minutes later. The receptionist also suddenly changed people. Was the delay because I arrived at the check-in time?
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted to welcome you. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced while waiting for your room to be ready upon arrival. We understand that after sightseeing, you would want to rest immediately, so we sincerely apologize for this experience. Regarding the change in reception staff, please be informed that this was a scheduled shift change and did not cause any delay in room preparation. However, we understand that this situation may have caused some inconvenience, and we apologize for that. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation in order to improve coordination and room preparation in the future. Thank you for your understanding. We hope to welcome you back again and provide you with an even more comfortable and memorable stay next time. Sincerely, Gusti Muchlis, General Manager, Building Complex
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Swimming Pool 4 FIM by Zigna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews FIM by Zigna

Traveloka (1,398)
Other sources (6)
8.9
Very Good
From 1,398 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
All
Ambiance (139)
Staff Friendliness (138)
Distance to City Center (137)
Bedroom (130)
Hotel Area (125)
Accessibility (119)
Taste (114)
Bathroom (111)
Variety (111)
Family Friendly (108)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews FIM by Zigna

Number of reviews per page
20
40
Customer reviews
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It is very comfortable to stay at this hotel at a price that is worth it with good facilities.
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Accommodation's Reply
07 Sep 2026
Dear Guest, we sincerely thank you for choosing FIM by ZIGNA and for leaving such a positive review. We are delighted to hear that you had a comfortable stay and were satisfied with the amenities provided. Your satisfaction is the driving force behind our continuous efforts to provide the best service and accommodation experience to all our guests. We look forward to seeing you again at FIM by ZIGNA. We hope to see you on your next visit! Sincerely, *Gusti Muklis* *FIM by ZIGNA – BeyondTheStay!* Hotel Group General Manager
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Perrine J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Hotel staff are friendly and helpful. I was treated well during the stay. I will definitely come back for the next trip to Solo.
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Accommodation's Reply
29 Aug 2026
**Dear Ms. Perrine J.,** Warm greetings from FIM by ZIGNA. Thank you very much for taking the time to share your wonderful experience with us. We are delighted to know that our staff made you feel welcome and well taken care of throughout your stay. Your kind words about their friendliness and helpfulness are truly appreciated and will be shared with our team as encouragement to continue providing warm, attentive, and personalized hospitality. It is especially rewarding to hear that you are planning to return to FIM by ZIGNA on your next trip to Solo. We sincerely appreciate your trust and look forward to welcoming you back and making your next stay even more memorable. Thank you once again for choosing FIM by ZIGNA. **Warm regards,** **Gusti Muchlis** *Cluster General Manager*
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It's totally worth it. The rooms are spacious, clean, the staff is friendly, and there's even a smart TV. I'll be back.
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Accommodation's Reply
29 Aug 2026
Dear Mr./Ms. Ra, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your wonderful stay with us. We are delighted to hear that our spacious and clean room was *excellent value* and that you were impressed with the friendly service from the FIM by ZIGNA team. We are glad that amenities such as the smart TV enhanced your stay. What makes us happiest is hearing that you plan to stay at FIM by ZIGNA again. This trust motivates our entire team to strive to maintain the highest quality rooms, amenities, and services for all our guests. Thank you for choosing FIM by ZIGNA. We hope to welcome you again and provide you with an even more comfortable and memorable stay. Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group.
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Muflika S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are all friendly and communicative, including the receptionist, security, and restaurant. The rooms are spacious and have balconies. Luckily, on August 22nd, we were on the 8th floor, so the view was fantastic. All the amenities in the room are great; I'd love to stay here again someday. The food in the restaurant is also quite delicious.
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+4
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Ms. Muflika S., Thank you so much for your detailed and positive review! 😊 We are delighted to hear that you were satisfied with the service and communication from our entire team, from reception and security to the restaurant staff. We are also glad that you enjoyed your spacious room with a balcony, especially the room on the 8th floor with its beautiful view. We greatly appreciate your compliments on the room amenities and the food we served in the restaurant. Your feedback inspires the entire FIM by ZIGNA team to continue striving for the best service and maintaining the comfort of all our guests. We look forward to welcoming you back to *FIM by ZIGNA Solo* again for an even better stay experience. See you soon! ❤️ Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group
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Sondang M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was able to check in early with the help of the front desk staff, booked through the app. Check-in was supposed to be at 2:00 PM, but I arrived at the hotel at 12:30 PM. I'll definitely stay here again next time I'm in Solo 🥰
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Accommodation's Reply
29 Aug 2026
Dear Mr. Sondang M.S., Thank you so much for your kind review and for your trust in choosing *FIM by zigna solo* as your accommodation. 🥰 We are delighted to hear that you were assisted by the front desk team in checking in early when you arrived at the hotel at 12:30 PM, even though the check-in time listed on your Traveloka account was 2:00 PM. Convenience during travel is something we always strive to provide to all our guests. Thank you also for your compliments to our team. We sincerely hope to welcome you again to Solo and, of course, to stay at *FIM by zigna solo* again. See you soon! 🥰❤️ Sincerely, *Gusti Muchlis*, General Manager, *Group of Hotels*
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Riska A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the food is delicious, the rooms are clean, and the bathrooms are clean. For a 3-star hotel, it's comparable to a 4-star hotel: hairdryer, refrigerator, and free 15-minute foot massage 🤩
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Accommodation's Reply
29 Aug 2026
Dear Riska A., Thank you so much for your positive review and compliments! 🤩 We are delighted to hear that you were impressed with the friendliness of our staff, the food we served, and the cleanliness of your room and bathroom during your stay at FIM by ZIGNA. We are also pleased that the amenities we provided, such as the hairdryer, refrigerator, and complimentary 15-minute foot massage, enhanced your comfort and stay experience. ✨ Your compliment that FIM by ZIGNA provides an experience comparable to a 4-star hotel is a source of pride and motivates our entire team to continue striving for the best possible service and facilities. We hope to welcome you back to *FIM by ZIGNA Solo* on your next visit. 🥰 Sincerely, *Gusti Muchlis*, General Manager, Hotel Group*
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John B.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
We enjoyed our stay. Staff were very friendly.
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Accommodation's Reply
29 Aug 2026
Dear Mr. John B., Thank you very much for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff. Your kind words are a great motivation for our entire team to continue providing warm and attentive service to every guest. We look forward to welcoming you back to **FIM by ZIGNA Solo** on your next visit! 😊 Warm regards, **Gusti Muchlis** *Cluster General Manager*
Bong S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the service is friendly, and parking is easy. It's close to the city center.
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Accommodation's Reply
29 Aug 2026
Dear Mr. Bong S., Thank you so much for your positive review! 😊 We are delighted to hear that you were satisfied with the cleanliness, friendly service, and convenient parking at FIM by ZIGNA during your stay. We are also pleased that the hotel's location near the city center provided convenience for you in your activities in Solo. Your compliments motivate our entire team to continue striving to provide the best service and maintain the comfort of all our guests. We hope to welcome you again at *FIM by zigna solo*. See you soon! 😊 Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is strategic and the facilities in the hotel rooms are also value for money.
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Accommodation's Reply
29 Aug 2026
Dear Gentlemen/Ladies, Thank you so much for your positive review! 😊 We are delighted to hear that you were satisfied with FIM by ZIGNA's excellent location, the in-room amenities we offer, and the value for money. Customer satisfaction is our top priority, and positive feedback like this motivates our entire team to continue striving for the best service and guest experience. We hope to welcome you back to *FIM by Zigna Solo* on your next visit. See you soon! ❤️ Sincerely, *Gusti Muchlis*, General Manager, FIM by Zigna Solo
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Embrinita O.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
comfortable and friendly, God willing, if I go to Solo I will stay here again
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Accommodation's Reply
29 Aug 2026
Dear Ms. Embrinita O., Thank you so much for your positive review! 😊 We are delighted to hear that you felt comfortable during your stay and received a warm welcome from the FIM by ZIGNA team. God willing, we hope to welcome you again when you visit Solo. We hope your next visit will be even more enjoyable and memorable 🥰 See you again at *FIM by ZIGNA Solo*! Sincerely, *Gusti Muchlis*, General Manager, FIM by ZIGNA Group
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
homy and great hospitility ...
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Accommodation's Reply
07 Sep 2026
Yth. Bapak/Ibu, Thank you very much for your lovely review! We are delighted to know that you enjoyed the homely atmosphere and experienced our great hospitality during your stay at FIM by ZIGNA. Your kind words mean a lot to our team and motivate us to continue providing warm, friendly, and memorable experiences for all our guests. We look forward to welcoming you back to FIM by ZIGNA for another wonderful stay! Warm regards, **Gusti Muchlis** *Cluster General Manager* **FIM by ZIGNA – BeyondTheStay!**
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly, the location is strategically close to everything. The food is not too expensive and is delicious.
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Accommodation's Reply
07 Sep 2026
Dear Guests, Thank you so much for staying with us at FIM by ZIGNA and for leaving us such a wonderful review. We are delighted to hear that you enjoyed our friendly and welcoming staff, convenient location, and delicious food at reasonable prices. Your satisfaction is our driving force in always striving to provide the best service and a comfortable stay for our guests. We look forward to welcoming you back to FIM by ZIGNA. We hope to see you again soon. Sincerely, *Gusti Muklis* *FIM by ZIGNA – BeyondTheStay!* Hotel Group General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The room wasn't soundproof. At night, the sound of guests laughing in front of the elevator could be heard in the room. The bathroom had a leaking drain.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at FIM by ZIGNA. We apologize for any inconvenience you experienced, particularly the noise from other guests in the elevator area that could be heard in your room, and the water leak in the bathroom. Your feedback regarding comfort and the condition of room amenities is important to us. We will forward this feedback to the relevant team for investigation and improvement, as well as paying more attention to the condition of the rooms and guest comfort in common areas, especially at night. We greatly appreciate your feedback, which helps us to improve and provide a better guest experience in the future. We sincerely hope to welcome you back again and provide you with an even more comfortable experience on your next stay. Sincerely, *Gusti Muchlis* General Manager, *FIM by ZIGNA – BeyondTheStay!*
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E***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staff service is good and friendly.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The central location makes it easy to get around. The room was spacious and clean, but unfortunately, the hot water wasn't hot yesterday. Overall, it was okay.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly and professional service
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. G*t, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied with the friendly and professional service from our team. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. Thank you for choosing FIM by ZIGNA as your accommodation. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Gusti Muchlis, Group General Manager
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
This was my first time staying here and I had a wonderful experience. The hotel's ambiance is a blend of modern and local wisdom. The excellent service is already excellent, please keep it up. Thank you.
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. E*ke, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are honored that FIM by ZIGNA was your first choice during your stay. We are delighted to hear that you enjoyed your wonderful stay and appreciated the blend of modern amenities and local wisdom that we offer. Your appreciation for our team's service is a source of pride and motivates all our staff to continue maintaining and improving the friendly, professional, and attentive service we provide to all our guests. Thank you for your trust in choosing FIM by ZIGNA. We look forward to welcoming you back on your next stay and providing you with an even more memorable and impressive experience. Sincerely, Gusti Muchlis, General Manager, FIM by ZIGNA.
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Oky l. j.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
At check-out, I couldn't get confirmation from the receptionist whether I wanted to extend my stay. When I tried to extend my stay, I reached the receptionist and was told they were checking the app, but it didn't take more than 5 minutes. When I went to pay, I was told it was fully booked. Confirmation with every guest is crucial!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Okee Lutfianita, Sincerely yours from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the extension of your stay. We understand your disappointment at not receiving confirmation of your check-out plan or extension, and finding that your room was unavailable after you decided to extend your stay following the price check. Your feedback is extremely important to us. We have forwarded this feedback to the front desk team to evaluate and improve our communication with guests and to ensure that information regarding room availability is communicated clearly, accurately, and consistently. Thank you for your valuable feedback. We sincerely hope to welcome you back to FIM by ZIGNA and provide you with a better stay experience in the future. Sincerely, Gusti Muchlis, Group General Manager
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Arty H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Very comfortable, and the staff are very friendly. If I go back to Solo, I will definitely stay here again.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Arty H., Greetings from FIM by ZIGNA. Thank you for taking the time to share your experience with us. We are delighted to hear that you felt comfortable during your stay at FIM by ZIGNA and felt a warm welcome from our entire team. Your encouraging words, urging us to stay with you every time we visit Solo, are a valuable source of motivation for us to continue providing the best possible service to all our guests. Thank you for trusting FIM by ZIGNA as your accommodation choice. We hope to welcome you back again and provide you with an equally memorable, or perhaps even more, stay. Sincerely, Gusty Muchlis, Group General Manager.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
I arrived at 3 p.m., and the room wasn't ready until 45 minutes later. The receptionist also suddenly changed people. Was the delay because I arrived at the check-in time?
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from FIM by ZIGNA. First, we would like to thank you for choosing FIM by ZIGNA as your accommodation during your recent visit to Solo. We are delighted to welcome you. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced while waiting for your room to be ready upon arrival. We understand that after sightseeing, you would want to rest immediately, so we sincerely apologize for this experience. Regarding the change in reception staff, please be informed that this was a scheduled shift change and did not cause any delay in room preparation. However, we understand that this situation may have caused some inconvenience, and we apologize for that. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation in order to improve coordination and room preparation in the future. Thank you for your understanding. We hope to welcome you back again and provide you with an even more comfortable and memorable stay next time. Sincerely, Gusti Muchlis, General Manager, Building Complex
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