How many rooms are available at Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya has 51 rooms in total.

Does Front One Hotel Mesir Surabaya provide parking?

Yes, Front One Hotel Mesir Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

THB | EN

Support

Search Hotels

Front One Hotel Mesir Surabaya

Name: Front One Hotel Mesir Surabaya
Address: Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142, Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Jawa Timur, 60142, Indonesia
Rating: 9.2

Hotels

Finding rooms for you...

9.2

/10

Exceptional

198 reviews

What Guests Say About Their Stay

a***i

9.4

/ 10

Cleanliness is maintained, comfortable rooms, friendly staff, pleasant stay experience.

See original

Evi S.

10.0

/ 10

Amazingly, in the heart of Surabaya, with its numerous accommodation options and facilities, this hotel offers luxurious, clean, comfortable amenities, complete with modern furnishings. All of these amenities are accessible to everyone at a very affordable price.

See original

In the Area

See Map

Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Front One Hotel Mesir Surabaya is a hotel is located at Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Front One Hotel Mesir Surabaya

Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

Discover More Places

Discover More About Front One Hotel Mesir Surabaya

Location
Front One Hotel Mesir Surabaya is a hotel is located at Ampel.

About Front One Hotel Mesir Surabaya

Front One Hotel Mesir Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Front One Hotel Mesir Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Front One Hotel Mesir Surabaya, a wonderful accommodation for your family holiday.

Front One Hotel Mesir Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Front One Hotel Mesir Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Front One Hotel Mesir Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Front One Hotel Mesir Surabaya is a wise choice for travelers visiting Ampel.

All facilities in Front One Hotel Mesir Surabaya

Swimming Pool

Lobby

Exterior

Restaurant

Hotel Services

Concierge
Front desk
24-hour Receptionist
24-hour security
Luggage storage

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Supermarket

Business Facilities

Business facilities
Meeting facilities
Photocopier
Printer

Public Facilities

Elevator
Restaurant
WiFi in public area

In-room Facilities

Desk
Shower
TV

Food and Drinks

Breakfast
Cafe

General

AC
Smoking area

Family-friendly Facilities

Children pool

Transportation

Valet parking

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Front One Hotel Mesir Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 1-8-2026 to 31-8-2026.

Read All

General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Front One Hotel Mesir Surabaya	51
Number of floors in Front One Hotel Mesir Surabaya	4
Another facilities in Front One Hotel Mesir Surabaya	Concierge, Front desk, 24-hour Receptionist, 24-hour security, Luggage storage

Frequently asked question in Front One Hotel Mesir Surabaya

What are available facilities at Front One Hotel Mesir Surabaya?

There are top facilites at Front One Hotel Mesir Surabaya such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Front One Hotel Mesir Surabaya?

The standard check-in time at Front One Hotel Mesir Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Front One Hotel Mesir Surabaya provide breakfast?

Yes, Front One Hotel Mesir Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya is a 0.0-star hotel.

How many floors does Front One Hotel Mesir Surabaya have?

Front One Hotel Mesir Surabaya has 4 floors.

See All

More Reviews from Other Guests in Front One Hotel Mesir Surabaya

Overall Ratings & Reviews Front One Hotel Mesir Surabaya

Traveloka (197)

Other sources (1)

9.3

Exceptional

From 197 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.3

Meal

9.0

Location

9.4

Service and Facilites

9.2

People often mention about Front One Hotel Mesir Surabaya

All

Ambiance (18)

Staff Friendliness (17)

Hotel Area (16)

Bedroom (15)

Surroundings (14)

Bathroom (14)

Family Friendly (13)

Check-in/out Time (13)

Room Space (13)

Distance to City Center (12)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Front One Hotel Mesir Surabaya

Number of reviews per page

Customer reviews

A***a

Business

8.2

/10

Reviewed 2 day(s) ago

Nice. Comfortable. Fragrant. Clean. Perfect.

See original

Find this review helpful?

N***s

9.4

/10

Reviewed 4 day(s) ago

Comfortable and clean with a pocket-friendly budget.

See original

Find this review helpful?

V***a

10.0

/10

Reviewed 5 day(s) ago

Comfortable for that price, worth it.

See original

Find this review helpful?

Gilda H. M. R.

8.8

/10

Reviewed 2 week(s) ago

The service and friendliness of the hotel staff was excellent.

See original

Find this review helpful?

Darum S.

6.1

/10

Reviewed 2 week(s) ago

One of the room attendants (Rivaldo) was not working according to standard operating procedures (SOP). He opened the guest room while the guest was out of the room. He denied the incident when told. He said the SOP stated that he could open the room even if there was still a guest in the room.

See original

1 people find it helpful

Accommodation's Reply

12 Sep 2026

Dear Mr. Darum S., Greetings. Thank you for sharing your experience and feedback during your stay at FrontOne Hotel Mesir Surabaya. We apologize for the inconvenience and concern you experienced regarding the room entry by the waiter. We understand that guest privacy and security are paramount. For this incident, we will conduct an internal investigation and evaluation, including reviewing our room entry procedures and confirming with the relevant teams our standard operating procedures (SOPs) and guest etiquette. We regret that your response to your dissatisfaction appeared dismissive. This is concerning for us, as all guest feedback should be heard and handled with a professional and courteous attitude. Thank you for your information; this feedback is crucial to our evaluation to improve our SOP implementation, maintain guest privacy, and prevent similar incidents from happening again. Sincerely, General Manager, FrontOne Hotel Mesir Surabaya

See original

HOLILUR R.

8.2

/10

Reviewed 5 week(s) ago

The staff at the front desk was less than excellent. When I first arrived to check in, no one was there for 30 minutes before I had to ask the security guard to come inside.

See original

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Mr. Holilur R., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for sharing your experience staying at Front One Hotel Mesir Surabaya. We apologize for the inconvenience you experienced during check-in, particularly the lack of staff at the reception counter, requiring you to seek assistance from security personnel to contact staff. We understand that waiting for up to 30 minutes is not an experience a guest should have, especially on their first visit. We will seriously follow up on this matter with our front desk team to assess the availability and security of the reception area to ensure that staff are always readily available to assist and serve guests quickly. Thank you for your feedback. This comments are valuable evaluation data for us to improve the discipline, responsiveness, and quality of our front desk service in the future. We hope to have the opportunity to provide you with a better stay experience on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

f***u

Staycation

9.4

/10

Reviewed 5 week(s) ago

I recommend this hotel if you're in Surabaya. It's a nice hotel with friendly staff. I'll definitely stay here again next time I'm in Surabaya 👍🏻

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Gentlemen/Ladies, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent review and rating for Front One Mesir Surabaya. Alhamdulillah, we are delighted to know that you felt comfortable during your stay and received a warm welcome from all of our team. Your feedback is very meaningful to us. We are also pleased to know that you plan to stay with us again when you visit Surabaya. We look forward to seeing you again on your next visit. We hope to continue providing you with a comfortable and memorable stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

See original

D***i

10.0

/10

Reviewed 6 week(s) ago

staff hotel ramah siiiiiiiiiiiiiip

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, We sincerely thank you for your excellent rating and positive feedback regarding Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that the service of our hotel staff created a wonderful impression during your stay. This appreciation is a great encouragement to our entire team in continuing to provide friendly, professional, and dedicated service. We hope to welcome you back on your next visit for an even more memorable stay. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

e***a

10.0

/10

Reviewed 7 week(s) ago

Champion facilities and staff as well as food.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, We sincerely thank you for your excellent review and appreciation of Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to hear that you were satisfied with the facilities, the friendliness of our staff, and the food we served during your stay. This praise motivates our entire team to strive to maintain the quality of our facilities, services, and food to always provide the best possible experience for all our guests. We hope to welcome you back on your next visit for an even better experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

RL CHESS

8.5

/10

Reviewed 7 week(s) ago

The bathroom cannot be locked.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, Thank you for your feedback regarding the in-room amenities during your stay at Front One Mesir Surabaya. We apologize for the inconvenience caused by the bathroom door not locking properly, which certainly did not meet the standards of comfort and safety we expect. We have noted this feedback and will forward it to the relevant department for investigation and to ensure that the in-room amenities are functioning correctly again. Thank you for your attention and suggestion. We hope to have the opportunity to provide you with a more comfortable stay on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

See original

M***d

9.0

/10

Reviewed 9 week(s) ago

The rooms were okay, and the front rooms were clean. Unfortunately, the breakfast was less than satisfying, especially in terms of taste.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your review and rating of Front One Mesir Surabaya. Alhamdulillah, we are pleased to hear that you were satisfied with the condition of your room and cleanliness during your stay. However, we regret that the breakfast experience, especially in terms of taste, did not meet your expectations. Your feedback regarding the taste of the breakfast is very important to us, and we will share it with our food and beverage and kitchen team to use as feedback in our evaluation to improve the quality and consistency of the menu we serve. We hope to have the opportunity to welcome you again and provide you with a better stay experience, including breakfast. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

See original

R***l

10.0

/10

Reviewed 9 week(s) ago

Sorry, the Wi-Fi is slow at night and the TV display is the same.

See original

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your excellent rating and feedback for Front One Hotel Mesir Surabaya. We apologize for the inconvenience related to the slow Wi-Fi connection at night and the limited TV channel selection. Although you gave us a perfect 10, this feedback remains important to us. We will forward this to the relevant team for evaluation, particularly regarding the stability of the Wi-Fi network at night and the variety of TV channels available in the rooms. Thank you for your feedback. We hope to provide you with an even more comfortable and enjoyable stay on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

Haddori A.

Transit

8.2

/10

Reviewed 9 week(s) ago

Near Tanjung Perak harbor, the rooms are quite clean.

See original

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Mr. Haddori A., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your review and rating of Front One Mesir Surabaya. Alhamdulillah, we are pleased to hear that you were satisfied with the cleanliness of the room and the hotel's excellent location, including the convenient access to Tanjung Perak Port. Your comments and rating encourage us to continuously improve the cleanliness, comfort, and quality of service to provide a better guest experience. We hope to welcome you back on your next visit to Front One Mesir Surabaya. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

See original

Verified Traveler

Leisure

9.4

/10

Reviewed 9 week(s) ago

Nice and cozy place to stay for pleasure or business.

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Bapak/Ibu yang terhormat, Assalamu’alaikum Warahmatullahi Wabarakatuh. Thank you very much for your excellent rating and for sharing your positive experience at Front One Hotel Mesir Surabaya. We are delighted to know that you found our hotel to be a nice and cozy place to stay, whether for leisure or business purposes. Your kind feedback is a great motivation for our entire team to continue providing comfortable accommodations and warm, professional service to every guest. We look forward to welcoming you back to Front One Hotel Mesir Surabaya on your next visit to Surabaya. Wassalamu’alaikum Warahmatullahi Wabarakatuh. Warm regards, General Manager Front One Hotel Mesir Surabaya

Siti F.

Transit

9.4

/10

Reviewed 9 week(s) ago

This is my second stay at this hotel. The staff is friendly, the rooms are clean, the Wi-Fi is fast, and the atmosphere is comfortable. It's close to the tomb of Sunan Ampel. The hotel's surroundings also offer a wide variety of culinary options.

See original

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Mrs. Siti F., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent review and rating for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that this was your second visit and that you felt comfortable again during your stay with us. We are also pleased to hear that you were satisfied with the friendliness of our staff, the cleanliness of the rooms, the Wi-Fi connectivity, and the comfortable atmosphere of the hotel. Our location near the Sunan Ampel area and the variety of food options around the hotel are one of the advantages we are proud of. Thank you again for trusting Front One Hotel Mesir Surabaya to take care of your accommodation needs. We hope to remain your choice every time you visit Surabaya. See you next time. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

M***s

Transit

10.0

/10

Reviewed 10 week(s) ago

It's just that the drink smells bad, it needs to be replaced with a good one.

See original

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Gentlemen/Ladies, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your excellent rating and feedback during your stay at Front One Hotel Mesir Surabaya. We apologize for any inconvenience regarding the beverage you found to have an unpleasant odor. This feedback has been received and we will forward it to the relevant team immediately to investigate the quality and condition of the beverages provided in your room. We will ensure that all amenities provided to guests are always in good working order. Thank you for your attention and feedback. We look forward to welcoming you back again on your next stay with an even better experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

Adrian M.

10.0

/10

Reviewed 11 week(s) ago

The hotel is clean, nice, and affordable. It's a perfect choice for travelers looking to stay.

See original

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Mr. Adrian M., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent rating and positive review of Front One Hotel Mesir Surabaya. Alhamdulillah, we are very pleased to know that you were satisfied with the cleanliness, quality of the hotel, and the price we offered. We greatly appreciate your feedback in considering Front One Hotel Mesir Surabaya as one of your accommodation options for travelers. This compliment motivates our entire team to strive to maintain cleanliness, comfort, quality of service, and provide the best possible stay experience at a reasonable price. We hope to welcome you again on your next visit to Surabaya. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

Uswatun N.

Leisure

10.0

/10

Reviewed 11 week(s) ago

A school holiday staycation for the kids and family to create memories for them before the new school year begins. We started our island-hopping vacation first, departing from Banjarmasin city to Surabaya. This holiday rhythm was a little different, as it required many adjustments to the original plan. This was because we had elderly and less fit parents, as well as a baby under 1 year old and two other children. Initially, we were confused about choosing accommodation at the KHAS Hotel or nearby, but it turned out there was a closer hotel to start the holiday with a pilgrimage to Sunan Ampel, specifically at FRONT ONE EMIRATES HOTEL. This hotel is nice and almost 100% similar to the photos. The hotel is new so it's still clean and fresh. The look is elegant and modern, although on the second floor you end up with a rooftop view, hehe. But this hotel is very quickly booked, make sure to book through a similar app before extending manually. The staff and everyone are friendly, kind, and smiley. The food is delicious and even if you don't have breakfast, there are lots of food vendors around the hotel, affordable and cheap. Swarma Khan Kebab and other Middle Eastern specialties. The hotel is child-friendly, minimalist, elegant, and clean. There were a few small mosquitoes in the bathroom, but that's okay because they weren't too bothersome. Wi-Fi and water were excellent. Access was easy, and the staff even provided travel advice to Malang. If I go to Surabaya again, I'll definitely come back here. Hopefully, it continues to grow and be consistent. Keep it up. If I could add another 4-5 days, I'd really like to, and next time, God willing, I'll be able to stay longer.

See original

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Mr./Mrs. Uswatun N., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you so much for your excellent rating and the comprehensive and detailed review you shared about Front One Mesir Hotel Surabaya. Alhamdulillah, we are delighted to know that Front One Mesir Hotel was a part of your family's vacation, especially your inter-island trip from Banjarmasin to Surabaya and the Ampel Mosque pilgrimage. It was a great honor for us to provide a comfortable place for your family, including children and parents. We greatly appreciate your compliments regarding the cleanliness, the modern and luxurious design of the hotel, the friendly staff, the food, the Wi-Fi connectivity, and the smooth water supply throughout your stay. We are also pleased that the hotel's location near many Middle Eastern restaurants and convenient transportation made your family's trip even more enjoyable. We also received your feedback regarding the presence of small mosquitoes in the bathroom, and we will inform the relevant team to investigate to ensure the cleanliness and comfort of the rooms are maintained. Thank you for your appreciation of our entire team as well. The spirit of continuous improvement and consistency will drive us to maintain high quality along with ongoing improvements. We are very pleased to know that you and your family plan to stay with us again. May God be the will of the Lord. On your next visit, we hope to welcome you and your family back for a longer stay and an even more memorable experience. See you again at Front One Hotel Mesir Surabaya. May prosperity and the blessings of Allah be upon you. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

Fajrina B.

10.0

/10

Reviewed 11 week(s) ago

The hotel staff was very friendly during the hotel check-in process.

See original

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Ms. Fajrina B., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are very pleased to know that you had a memorable experience, especially the friendliness of our team during the check-in process. Your compliments motivate the entire front desk team to strive for friendly, efficient, and professional service to all guests. We hope to welcome you back again on your next visit with even better service. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

See original

Verified Traveler

Leisure

10.0

/10

Reviewed 11 week(s) ago

We stayed for 3 nights and were satisfied with the service and facilities. Overall, it was OK.

See original

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent rating and positive review of Front One Mesir Surabaya. Alhamdulillah, we are delighted to know that during your three-night stay you were satisfied with the services and facilities we provided. Your compliments motivate our entire team to strive to maintain the quality of our services and facilities in order to provide a comfortable and memorable stay for all our guests. We hope to welcome you back again on your next visit to Front One Mesir Surabaya. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.