How many rooms are available at Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak has 45 rooms in total.

Does Grand Metro Hotel Puncak provide parking?

Yes, Grand Metro Hotel Puncak provides parking. Please confirm details directly with the hotel.

Does Grand Metro Hotel Puncak have a swimming pool?

Yes, a swimming pool is available at Grand Metro Hotel Puncak.

Does Grand Metro Hotel Puncak provide early check-in?

Yes, early check-in is available at Grand Metro Hotel Puncak, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak is well-known for its Cleanliness, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

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Grand Metro Hotel Puncak

Name: Grand Metro Hotel Puncak
Address: Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253, Jalan Raya Puncak KM. 88, Jawa Barat, 43253, Indonesia
Rating: 8.9

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8.9

/10

Very Good

3,371 reviews

What Guests Say About Their Stay

Staff Friendliness (315)

Taste (268)

Ambiance (262)

Hotel Area (254)

A***i

10.0

/ 10

Always a great place to stay on every vacation. The staff is friendly, the hotel environment and rooms are clean. And thank you for helping me decorate the rooms beautifully. 🙏

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Verified Traveler

10.0

/ 10

I had a very pleasant stay here. I'll be back again. Thank you, everyone was very nice and pleasant.

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Amar A.

10.0

/ 10

Friendly security, who directed us to parking. The receptionist was friendly and helpful with check-in. The hotel grounds were clean, as were the rooms. The location is also good, being on the side of the road, so it's easy to get out. The afternoon and evening were still cool and foggy.

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S***i

10.0

/ 10

What a wonderful stay! The location is perfect, the room was impeccably clean, and the bed was super comfortable. The staff was very friendly and helpful. The breakfast menu was varied and delicious. Highly recommended for a family vacation.

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L***h

9.7

/ 10

Loved staying here. Everything was great, from the staff to the cleanliness of the rooms to the facilities. 🫶🏻

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In the Area

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Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Tasty Breakfast

Minimalist Design

Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Metro Hotel Puncak

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What's around Grand Metro Hotel Puncak

Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

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Discover More About Grand Metro Hotel Puncak

Location

Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas.

About Grand Metro Hotel Puncak

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Metro Hotel Puncak will also give you a pleasant stay.

Grand Metro Hotel Puncak is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Grand Metro Hotel Puncak is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Metro Hotel Puncak provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Metro Hotel Puncak is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Metro Hotel Puncak, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Metro Hotel Puncak.

If you plan to have a long-term stay, staying at Grand Metro Hotel Puncak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Metro Hotel Puncak is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Metro Hotel Puncak.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Metro Hotel Puncak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Metro Hotel Puncak is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Metro Hotel Puncak is the right place to stay.

All facilities in Grand Metro Hotel Puncak

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Buffet dinner
Buffet lunch
Dining area
Fullboard with drinks
Gala dinner
Free breakfast
Snacks

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

General

Ballroom
Banquet
Family room
Fireplace in lobby
Heater
Swimming pool
Rooftop terrace
Smoking area
Smoke-free
Terrace

Hotel Services

Concierge
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service

Things to Do

Garden
Outdoor pool
Pool sun loungers
Sun loungers

In-room Facilities

Desk
Shower
TV

Business Facilities

Meeting facilities
Projector

Family-friendly Facilities

Children pool

Transportation

Secure parking

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Grand Metro Hotel Puncak

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Spa closed temporarily from 1-7-2025 to 31-12-2026.

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Metro Hotel Puncak	45
Number of floors in Grand Metro Hotel Puncak	4
Another facilities in Grand Metro Hotel Puncak	A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner, Breakfast and lunch

Frequently asked question in Grand Metro Hotel Puncak

What are available facilities at Grand Metro Hotel Puncak?

There are top facilites at Grand Metro Hotel Puncak such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Metro Hotel Puncak?

The standard check-in time at Grand Metro Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Metro Hotel Puncak provide breakfast?

Yes, Grand Metro Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak is a 3.0-star hotel.

How many floors does Grand Metro Hotel Puncak have?

Grand Metro Hotel Puncak has 4 floors.

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More Reviews from Other Guests in Grand Metro Hotel Puncak

Overall Ratings & Reviews Grand Metro Hotel Puncak

Traveloka (3,371)

8.9

Very Good

From 3,371 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Grand Metro Hotel Puncak

All

Staff Friendliness (264)

Taste (233)

Ambiance (224)

Hotel Area (215)

Bedroom (214)

Bathroom (199)

Accessibility (184)

Variety (182)

Family Friendly (178)

In-house Restaurant (168)

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Traveler Reviews Grand Metro Hotel Puncak

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Customer reviews

Cyntia A.

Leisure

9.4

/10

Reviewed 4 day(s) ago

First time staying at the Grand Metro Hotel. Booked a Deluxe room, very comfortable. Although the room is small, it is quite comfortable, clean & tidy for 1 person. The hotel staff and security are quite friendly and kind. The hotel is hassle-free, right on the roadside, according to the Wi-Fi pass #NoisyButFun 😁. Next time I want to go on vacation, I think I will come back to this hotel again. Plus, the air is super cool. Good, keep it up.

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P***i

10.0

/10

Reviewed 2 week(s) ago

Highly recommended for family.

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Accommodation's Reply

27 Jul 2026

Hello, thank you for choosing Grand Metro Hotel Punchak as your vacation destination ✨. Your positive review is a great motivation for us to strive even harder to provide the best experience for all our guests. We look forward to seeing you at Grand Metro Hotel Punchak again. We hope to see you on your next vacation 🌿. You can make a room reservation via WhatsApp 08******899. Thank you. Sincerely, Grand Metro Hotel Punchak

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A***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

Always a great place to stay on every vacation. The staff is friendly, the hotel environment and rooms are clean. And thank you for helping me decorate the rooms beautifully. 🙏

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Accommodation's Reply

27 Jul 2026

Hello! Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Your star review motivates us to strive to provide the best experience for all our guests. We sincerely hope to welcome you again on your next holiday 🌿 You can make reservations via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

A clean and comfortable hotel with a strategic location, suitable for children's holidays.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

Dear Ms. Surivia, Thank you so much for your valuable review of Grand Metro Hotel Puncak. Your compliments are a great encouragement to us, motivating us to continue providing even better service. We hope to welcome you back to Grand Metro Hotel Puncak again soon! For more information, please contact us via WhatsApp (08-899) 😊

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Puji L.

7.0

/10

Reviewed 2 week(s) ago

I've stayed here many times, but this time I was unlucky. The chair I was sitting on broke because the staff hadn't checked it. The chair was so unfit that I fell and injured my hand, seriously hurting myself with broken glass. To prevent this from happening again, use a chair that's suitable for guests (sturdy).

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Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

I had a very pleasant stay here. I'll be back again. Thank you, everyone was very nice and pleasant.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

With our deepest regards, thank you for sharing your valuable experience at Grand Metro Poon Corner Hotel. Your compliments are a great encouragement to us, motivating us to continue providing the best service. We sincerely hope to welcome you back to Grand Metro Poon Corner Hotel again. We look forward to seeing you soon! For more information, please contact us via WhatsApp (08-899) 😊

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S***o

7.2

/10

Reviewed 3 week(s) ago

There are itchy ants on the floor, the room doesn't have air conditioning so the children are excited and have trouble sleeping even though they are at the top of the right position and the weather is not cool.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

Thank you for taking the time to provide feedback. We apologize for the inconvenience you experienced regarding the ants in your room and the uncomfortable room conditions. We have forwarded your feedback to the relevant team for immediate investigation and improvement. We hope to welcome you back for an even better experience. 🙏

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R***a

10.0

/10

Reviewed 3 week(s) ago

The staff is very friendly, the food is delicious, and the view is beautiful. It's really cool at night, but it's a bit noisy because it's on the side of the road. Other than that, it's okay, highly recommended 👍🏻

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Accommodation's Reply

21 Jul 2026

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siti s.

Staycation

10.0

/10

Reviewed 3 week(s) ago

This is my second time staying here. The hotel staff is friendly, the food is delicious, and it makes the kids happy.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

Dear Mr. Siti S., Thank you very much for your valuable review of Grand Metro Hotel Pancak. Your feedback is a great encouragement for us to improve our services. We hope to welcome you back to Grand Metro Hotel Pancak again. If you have any questions, please contact us via WhatsApp (08-899) 😊

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Surya P.

10.0

/10

Reviewed 3 week(s) ago

The staff is friendly and the place is cool and cozy. Even without air conditioning, it's still cool.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

Dear Mr./Ms. Suriya, Thank you for staying at Grand Metropoon Corner Hotel and thank you for your review. Your encouraging words are a great motivation for us and make us strive to always provide the best service. We hope to welcome you back to Grand Metropoon Corner Hotel again. We look forward to seeing you soon! If you have any questions, please contact us via WhatsApp (08-899) 😊

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Mas M. S.

10.0

/10

Reviewed 3 week(s) ago

Always impressive, been there 4 times but never get bored 🥰😘

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Accommodation's Reply

21 Jul 2026

Hello! Thank you for your valuable feedback about Grand Metro Hotel Puncak. Your compliments are a great encouragement to us, motivating us to continue providing the best service. We hope to welcome you back to Grand Metro Hotel Puncak again soon! For more information, please contact us via WhatsApp (08-899) 😊

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Silvia F.

9.7

/10

Reviewed 4 week(s) ago

I really like it.. It's just a bit noisy because it's located right on the side of the road and on a slight incline 😂

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2 people find it helpful

Accommodation's Reply

10 Jul 2026

Dear Ms. Surivia, Thank you so much for your valuable review of Grand Metro Hotel Puncak. Your compliments are a great encouragement for us to continue providing even better service. We hope to welcome you back to Grand Metro Hotel Puncak again soon! For more information, please contact us via WhatsApp (08*****899) 😊

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Aji B. P.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel is cool and pleasant. Wi-Fi is smooth. Staff and security are friendly. It's best to bring an extra blanket because the cold can penetrate the hotel blankets.

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1 people find it helpful

Accommodation's Reply

10 Jul 2026

Thank you for taking the time to write a review and share your experience staying at Grand Metro Hotel Puncak. We are delighted to hear that you enjoyed the cool atmosphere, the seamless Wi-Fi connection, and the friendliness of our entire team, including the staff and security personnel. We were happy to provide extra blankets to make you feel more comfortable during your stay. Your positive feedback encourages us to continue striving for the best service. We hope to welcome you back to Grand Metro Hotel Puncak next time! See you soon! 😊

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monica p.

Leisure

10.0

/10

Reviewed 4 week(s) ago

I highly recommend staying at this hotel. The staff, the room, and the breakfast were all excellent ❣️⭐⭐⭐⭐⭐

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1 people find it helpful

Accommodation's Reply

10 Jul 2026

Dear Monica, Thank you so much for your valuable review of Grand Metro Hotel Puncak. Your compliments are a great encouragement to us, motivating us to continue providing even better service. We hope to welcome you back to Grand Metro Hotel Puncak again soon! We look forward to seeing you! If you have any questions, please contact us via WhatsApp (08*****899) 😊

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Iwan R.

10.0

/10

Reviewed 4 week(s) ago

It seems good, but unfortunately there is an obstacle that it cannot reach the place on time.

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Accommodation's Reply

10 Jul 2026

Dear Ms./Mrs. Lee Wang, Thank you so much for your valuable review of Grand Metro Puncak Hotel. Your compliments are a great encouragement to us to continuously improve the quality of our services. We hope to welcome you back to Grand Metro Puncak Hotel again. We look forward to seeing you soon! If you have any questions, please contact us via WhatsApp (08*****899) 😊

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Nawang P. A.

Leisure

9.7

/10

Reviewed 4 week(s) ago

You have to try the risol, it's really great

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1 people find it helpful

Accommodation's Reply

10 Jul 2026

Hello Ms. Navan, Thank you so much for your valuable review of Grand Metro Puncak Hotel. Your feedback is a great encouragement for us to continue striving to provide even better service. We hope to welcome you back to Grand Metro Puncak Hotel in the future. We look forward to your next visit! For more information, please contact us via WhatsApp (08*****899) 😊

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pandu s.

10.0

/10

Reviewed 4 week(s) ago

Suggestions include providing air conditioning or a fan. The TV can be upgraded to a smart TV so it can support Netflix, and don't forget to provide a refrigerator. And lastly, don't put the mattresses together 😭. That's it; the rest is fine.

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2 people find it helpful

Accommodation's Reply

10 Jul 2026

Hello Ms. Pandu, Thank you for sharing your experience staying at Grand Metro Hotel Puncak in your review. Our Superior rooms are designed for your comfort and feature both king-size and twin beds. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back to Grand Metro Hotel Puncak again. We look forward to your next visit! For more information, please contact us via WhatsApp (08*****899) 😊

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F***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, and the rooms are clean and spacious. A small suggestion for the elevator buttons in the lobby should be to change them to L, not G, to avoid confusion. Overall, it's good, as I often stay here when I go to Puncak 🥰

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2 people find it helpful

Accommodation's Reply

10 Jul 2026

Hello! Thank you so much for your valuable review of Grand Metropoon Corner Hotel. Your compliments are a great encouragement to us, and we are committed to providing the best service ever. We hope to welcome you back to Grand Metropoon Corner Hotel again soon! For more information, please contact us via WhatsApp (08*****899) 😊

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MUHAMMAD I.

Staycation

9.7

/10

Reviewed 5 week(s) ago

The rooms are comfortable, clean, and tidy. Recommended for those vacationing in the Puncak area. Best...

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Accommodation's Reply

10 Jul 2026

Dear Mr. Muhammad and Ms. Srivia, Thank you very much for staying at Grand Metro Hotel Puncak and for taking the time to share your valuable feedback. Your encouraging words are a great motivation for us to improve our services. We hope to welcome you back to Grand Metro Hotel Puncak again. We look forward to seeing you soon. If you have any questions, please contact us via WhatsApp (08*****899) 😊

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Yulia N.

Leisure

9.4

/10

Reviewed 5 week(s) ago

The staff is friendly, the rooms are clean, and the capcay is delicious. As the motto suggests, it's noisy but fun.

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1 people find it helpful

Accommodation's Reply

10 Jul 2026

Dear Ms. Yulia N., Thank you so much for your valuable review of Grand Metro Hotel Pancak. Your compliments are a great encouragement to us in further improving our services. We hope to welcome you back to Grand Metro Hotel Pancak again. We look forward to seeing you soon! For more information, please contact us via WhatsApp (08*****899) 😊

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.