Grand Serela Setiabudhi

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7.8
/10
Pleasant
6,950 reviews

What Guests Say About Their Stay

D***i

8.2
/ 10
A comfortable hotel in the city center. The rooms are clean, modern, and subtly lit, perfect for relaxing after a business trip. The upstairs pool is also well-maintained. The Wi-Fi is fast, and the reception staff are very professional during check-in and check-out.
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S***a

10.0
/ 10
Got a complimentary room with a bigger size & yesterday the breakfast menu was fish, I happen to be allergic but the chef made me chicken on the spot as a substitute for the side dish. BEST never disappointed while staying here🫶🫶🫶
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m***a

10.0
/ 10
It's very comfortable for a staycation here, the bedroom is clean, fragrant, the bathroom is also clean, the staff is friendly and responsive when asked for help.
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S***y

9.7
/ 10
Hotel memberi kami free upgrade kamar, kamar lebih besar dan ada bathup. Sarapan diantar ke kamar karna sedang bulan puasa, cukup banyak dan enak. Kolam renang bersih, staff ramah, harga kamar termasuk murah.

Ramdan A.

8.5
/ 10
Akomodasi ini sangat cocok untuk berlibur dan saat kerja luar kota, hotelnya bagus, nyaman, dan pegawainya ramah-ramah, sangat puas banget kamar luas, bersih, dan wangi. Pokoknya jos gandos. Bikin pengen liburan terus ke Bandung dan menginap di Grand Serela lagi.
In the Area
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Jalan Hegar Manah 9-15, Setiabudhi Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40141

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Serela Setiabudhi by KAGUM Hotels Grand Serela Setiabudhi is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Serela Setiabudhi

Jalan Hegar Manah 9-15, Setiabudhi Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40141
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Lobby Grand Serela Setiabudhi
Lobby 2 Grand Serela Setiabudhi

Discover More About Grand Serela Setiabudhi

note: hotel was previously named Grand Serela Setiabudhi by KAGUM Hotels

Location


Grand Serela Setiabudhi is a hotel is located at Setiabudi.

About Grand Serela Setiabudhi

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Grand Serela Setiabudhi provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Serela Setiabudhi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Grand Serela Setiabudhi.

All facilities in Grand Serela Setiabudhi

Entertainment Facility Grand Serela Setiabudhi
Entertainment Facility
Functional Hall Grand Serela Setiabudhi
Functional Hall
Common Space Grand Serela Setiabudhi
Common Space
Lobby Grand Serela Setiabudhi
Lobby
Accommodation Services Grand Serela Setiabudhi
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Transportation

  • Car rental
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Sports and Recreations

  • Table tennis

Accommodation Policy & General Information in Grand Serela Setiabudhi

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Grand Serela Setiabudhi
99
Number of floors in Grand Serela Setiabudhi
3
Another facilities in Grand Serela Setiabudhi
24-hour room service, Room service, Safety deposit box, WiFi in public area, Children play area

Frequently asked question in Grand Serela Setiabudhi

What are available facilities at Grand Serela Setiabudhi?
There are top facilites at Grand Serela Setiabudhi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Serela Setiabudhi?
The standard check-in time at Grand Serela Setiabudhi is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Serela Setiabudhi?
Grand Serela Setiabudhi is a 4.0-star hotel.
How many floors does Grand Serela Setiabudhi have?
Grand Serela Setiabudhi has 3 floors.
How many rooms are available at Grand Serela Setiabudhi?
Grand Serela Setiabudhi has 99 rooms in total.
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More Reviews from Other Guests in Grand Serela Setiabudhi

Overall Ratings & Reviews Grand Serela Setiabudhi

Traveloka (6,911)
Other sources (39)
7.9
Pleasant
From 6,911 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.6

Location

8.1

Service and Facilites

7.9

People often mention about Grand Serela Setiabudhi
All
Bedroom (60)
Bathroom (56)
Ambiance (54)
Staff Friendliness (47)
Distance to City Center (43)
Room Space (41)
Accessibility (40)
Variety (38)
Surroundings (35)
Taste (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Serela Setiabudhi

Number of reviews per page
20
40
Customer reviews
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 day(s) ago
The room was in dire condition. The sheets were itchy, the carpet dirty, and there was even trash left behind when we entered. A maintenance man suddenly appeared to be fixing the phone, though it ultimately wasn't fixed. The TV broadcasts were often scratchy. The curtains were torn. The sink faucet was broken, the hair dryer was broken, and the bathtub was dirty. The room was damp and smelly. Much of the furniture was worn out. The soap dispenser was empty.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Okay, comfortable, friendly staff, complete facilities 👍🏻
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Find this review helpful?
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
Please keep the mattress clean, as the sheets are itchy. Also, the carpet on the floor smells musty. But everything else is fine, from the friendly staff, to the hotel's pleasant atmosphere for relaxing. The breakfast is top-notch.
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1 people find it helpful
M***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I'll come back next time. Okay, the hotel's friendliness, cleanliness, peace, and comfort are top notch.
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2 people find it helpful
d***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The room rates are relatively cheap, but the facilities are poorly maintained. Despite maintenance, the bathroom faucet continues to drip. Overall, the service is quite good.
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2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very satisfying, clean rooms, friendly staff 👍
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Check-in time was pushed back an hour from 3:00 PM to 4:00 PM, the room smelled musty, the bathroom was dirty, the faucet was broken, the bath towels looked like dirty napkins, and the atmosphere was haunted. My family and I were very disappointed with our stay at the Grand Serela on Jalan Setiabudi, Bandung.
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2 people find it helpful
s***l
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
It's not bad, but the room key often malfunctions and you can't get in. The bathroom key keeps malfunctioning. The room is okay.
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Ahmat T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
According to the price and overall okay, I booked 2 rooms, comfortable enough for a 1 night rest after a busy tour in Bandung.
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1 people find it helpful
dion s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Quite comfortable in the middle of the city, cleanliness is okay, child-friendly.
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1 people find it helpful
n***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I really enjoyed checking in at Grand Serela Setiabudhi. It's strategically located, the rooms are clean, and the service is good. The downside is that the breakfast menu is very limited in variety, and I don't think the additional Rp100,000 per person is worth it. Furthermore, many trays are already empty before 10 am. 😭
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4 people find it helpful
Ari a. b. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I booked the wrong hotel in a different location. I'm in Jakarta, but the hotel is in Bandung. Did the hotel not provide any explanation?
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1 people find it helpful
a***f
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
When we arrived, the carpet was damp, the sheets had lots of yellow stains.
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 11 week(s) ago
1. I chose a room with a bathtub, but after check-in, the room was suddenly changed from a large one to a small one, claiming the booking in the app had changed, even though the email clearly stated the room I had booked. After confirming with the app, the room was still available in the original booking. 2. The room key was very difficult to open. I tried changing it several times at reception, but it still wouldn't work. 3. My complaint was repeatedly passed on to other staff. 4. Breakfast required a waiting list, and the menu was very limited, and some of the food was already sold out. 5. It was awful; there were no positives. I'm commenting like this because of a bad experience staying at a hotel like this. Many budget hotels offer excellent service.
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9 people find it helpful
Guido B. B. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Nice place, easy access. Good service. Recommended. Friendly staff.
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5 people find it helpful
Gina G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Okay for a staycation, it's quite good with an affordable price.
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3 people find it helpful
neneng s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Clean room, clean bathroom, strategic location, only the pool water smells of chlorine, the toilet drain is a bit clogged.
Translated by Google Icon
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4 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The atmosphere is comfortable, the hotel staff service is quite friendly.
Translated by Google Icon
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2 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
If you go to Bandung, I recommend staying here ☺
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
I think seeing the cheap price in the app does not reduce the quality, but sorry I have to convey this for the sake of hotel improvement in the future, sorry I said this hotel is really not ready to operate again, first experience, enter the basement, then check in, then go to the room, because the room was so uncomfortable I left it empty (no show), I even went back to book another hotel, because in my opinion this is bad, the property is very poorly maintained, plus when checking in at 14:10 I was told the check in time there was 15:00, sorry I said as far as I know all hotels check in time is 14:00 and check out time is 12:00 at the latest, and breakfast is also send to the room. Hopefully this comment can be an improvement
Read More
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9 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Serela Setiabudhi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Serela Setiabudhi

Traveloka (6,911)
Other sources (39)
7.9
Pleasant
From 6,911 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.6

Location

8.1

Service and Facilites

7.9

People often mention about Grand Serela Setiabudhi
All
Bedroom (60)
Bathroom (56)
Ambiance (54)
Staff Friendliness (47)
Distance to City Center (43)
Room Space (41)
Accessibility (40)
Variety (38)
Surroundings (35)
Taste (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Serela Setiabudhi

Number of reviews per page
20
40
Customer reviews
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 day(s) ago
The room was in dire condition. The sheets were itchy, the carpet dirty, and there was even trash left behind when we entered. A maintenance man suddenly appeared to be fixing the phone, though it ultimately wasn't fixed. The TV broadcasts were often scratchy. The curtains were torn. The sink faucet was broken, the hair dryer was broken, and the bathtub was dirty. The room was damp and smelly. Much of the furniture was worn out. The soap dispenser was empty.
Read More
Translated by Google Icon
See original
1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Okay, comfortable, friendly staff, complete facilities 👍🏻
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
Please keep the mattress clean, as the sheets are itchy. Also, the carpet on the floor smells musty. But everything else is fine, from the friendly staff, to the hotel's pleasant atmosphere for relaxing. The breakfast is top-notch.
Translated by Google Icon
See original
1 people find it helpful
M***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I'll come back next time. Okay, the hotel's friendliness, cleanliness, peace, and comfort are top notch.
Translated by Google Icon
See original
2 people find it helpful
d***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The room rates are relatively cheap, but the facilities are poorly maintained. Despite maintenance, the bathroom faucet continues to drip. Overall, the service is quite good.
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very satisfying, clean rooms, friendly staff 👍
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Check-in time was pushed back an hour from 3:00 PM to 4:00 PM, the room smelled musty, the bathroom was dirty, the faucet was broken, the bath towels looked like dirty napkins, and the atmosphere was haunted. My family and I were very disappointed with our stay at the Grand Serela on Jalan Setiabudi, Bandung.
Translated by Google Icon
See original
2 people find it helpful
s***l
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
It's not bad, but the room key often malfunctions and you can't get in. The bathroom key keeps malfunctioning. The room is okay.
Translated by Google Icon
See original
Find this review helpful?
Ahmat T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
According to the price and overall okay, I booked 2 rooms, comfortable enough for a 1 night rest after a busy tour in Bandung.
Translated by Google Icon
See original
1 people find it helpful
dion s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Quite comfortable in the middle of the city, cleanliness is okay, child-friendly.
Translated by Google Icon
See original
1 people find it helpful
n***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I really enjoyed checking in at Grand Serela Setiabudhi. It's strategically located, the rooms are clean, and the service is good. The downside is that the breakfast menu is very limited in variety, and I don't think the additional Rp100,000 per person is worth it. Furthermore, many trays are already empty before 10 am. 😭
Translated by Google Icon
See original
4 people find it helpful
Ari a. b. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I booked the wrong hotel in a different location. I'm in Jakarta, but the hotel is in Bandung. Did the hotel not provide any explanation?
Translated by Google Icon
See original
1 people find it helpful
a***f
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
When we arrived, the carpet was damp, the sheets had lots of yellow stains.
Translated by Google Icon
See original
Find this review helpful?
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 11 week(s) ago
1. I chose a room with a bathtub, but after check-in, the room was suddenly changed from a large one to a small one, claiming the booking in the app had changed, even though the email clearly stated the room I had booked. After confirming with the app, the room was still available in the original booking. 2. The room key was very difficult to open. I tried changing it several times at reception, but it still wouldn't work. 3. My complaint was repeatedly passed on to other staff. 4. Breakfast required a waiting list, and the menu was very limited, and some of the food was already sold out. 5. It was awful; there were no positives. I'm commenting like this because of a bad experience staying at a hotel like this. Many budget hotels offer excellent service.
Read More
Translated by Google Icon
See original
9 people find it helpful
Guido B. B. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Nice place, easy access. Good service. Recommended. Friendly staff.
Translated by Google Icon
See original
5 people find it helpful
Gina G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Okay for a staycation, it's quite good with an affordable price.
Translated by Google Icon
See original
3 people find it helpful
neneng s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Clean room, clean bathroom, strategic location, only the pool water smells of chlorine, the toilet drain is a bit clogged.
Translated by Google Icon
See original
4 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The atmosphere is comfortable, the hotel staff service is quite friendly.
Translated by Google Icon
See original
2 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
If you go to Bandung, I recommend staying here ☺
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
I think seeing the cheap price in the app does not reduce the quality, but sorry I have to convey this for the sake of hotel improvement in the future, sorry I said this hotel is really not ready to operate again, first experience, enter the basement, then check in, then go to the room, because the room was so uncomfortable I left it empty (no show), I even went back to book another hotel, because in my opinion this is bad, the property is very poorly maintained, plus when checking in at 14:10 I was told the check in time there was 15:00, sorry I said as far as I know all hotels check in time is 14:00 and check out time is 12:00 at the latest, and breakfast is also send to the room. Hopefully this comment can be an improvement
Read More
Translated by Google Icon
See original
9 people find it helpful
Number of reviews per page
20
40