Does Emerald Garden International Hotel provide parking?

Yes, Emerald Garden International Hotel provides parking. Please confirm details directly with the hotel.

Does Emerald Garden International Hotel have a swimming pool?

Yes, a swimming pool is available at Emerald Garden International Hotel.

What do past guests say about Emerald Garden International Hotel?

Emerald Garden International Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

THB | EN

Support

Search Hotels

Emerald Garden International Hotel

Name: Emerald Garden International Hotel
Address: Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235, Jalan K.L. Yos Sudarso No. 1, Sumatra Utara, 20235, Indonesia
Rating: 8.6

Hotels

Finding rooms for you...

8.6

/10

Very Good

6,842 reviews

What Guests Say About Their Stay

t***u

10.0

/ 10

Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.

See original

I***D

8.5

/ 10

It was a comfortable place for staying in Medan. Clean. And the staff was humble and cooperative nicely.

Q***y

9.1

/ 10

It was great to be in Medan. We were ill, but the very good facilities of the hotel made everything go smoothly. We even visited Medan after a day, just between the Old City, Merdeka Square, and shopping centers. Great to be there!

Verified Traveler

10.0

/ 10

It's been a pleasure staying at Emerald Garden Medan every month since 2010.

See original

Verified Traveler

10.0

/ 10

I've stayed at this hotel many times. It just keeps getting better and better. Never disappointed, always satisfied.

See original

In the Area

See Map

Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

Main Facilities

This accommodation offers:

Bar

Swimming pool

Laundry service

Restaurant

Luggage storage

Elevator

Multilingual staff

note: hotel was previously named Hotel Emerald Garden Emerald Garden International Hotel is a hotel is located at West Medan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Emerald Garden International Hotel

Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235

Discover More Places

Lobby Emerald Garden International Hotel

Discover More About Emerald Garden International Hotel

note: hotel was previously named Hotel Emerald Garden

Location
Emerald Garden International Hotel is a hotel is located at West Medan.

About Emerald Garden International Hotel

From business event to corporate gathering, Emerald Garden International Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emerald Garden International Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Emerald Garden International Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Emerald Garden International Hotel.

All facilities in Emerald Garden International Hotel

Facility

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast

Transportation

Car rental

Things to Do

Massage
Sauna

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Connecting rooms
Swimming pool
Smoking area

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Concierge
Front desk

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Business Facilities

Meeting facilities
Photocopier

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Emerald Garden International Hotel

Facility

Limited operational hour for swimming pool.On weekdays open start 06.00 am - 10.30 am and start 04.00 PM - 08.30 PM. Special on weekend and public holiday open start 06.00 AM - 08.30 PM. You must wear the proper swimming suit to access the pool. For Gym open every day start 06.00 AM - 10.30 AM & start 04.00 PM - 08.30 PM open for limited number of guests per day from 26-10-2026 to 31-12-2030.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Emerald Garden International Hotel	158
Number of floors in Emerald Garden International Hotel	9
Another facilities in Emerald Garden International Hotel	A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in Emerald Garden International Hotel

What is normal check-in & check-out time at Emerald Garden International Hotel?

The standard check-in time at Emerald Garden International Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Emerald Garden International Hotel provide breakfast?

Yes, Emerald Garden International Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Emerald Garden International Hotel?

Emerald Garden International Hotel is a 4.0-star hotel.

How many floors does Emerald Garden International Hotel have?

Emerald Garden International Hotel has 9 floors.

How many rooms are available at Emerald Garden International Hotel?

Emerald Garden International Hotel has 158 rooms in total.

See All

More Reviews from Other Guests in Emerald Garden International Hotel

Overall Ratings & Reviews Emerald Garden International Hotel

Traveloka (6,842)

8.6

Very Good

From 6,842 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Emerald Garden International Hotel

All

Staff Friendliness (92)

Room Space (90)

Distance to City Center (89)

Bedroom (88)

Ambiance (85)

Bathroom (85)

Hotel Area (82)

Taste (72)

Accessibility (71)

Family Friendly (70)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Emerald Garden International Hotel

Number of reviews per page

Customer reviews

A***u

10.0

/10

Reviewed 1 week(s) ago

Good and recommended, next time I will stay here again. Thank you.

See original

Find this review helpful?

Verified Traveler

Transit

8.5

/10

Reviewed 2 week(s) ago

Friendly service, fairly clean rooms, highly recommended.

See original

Find this review helpful?

t***u

10.0

/10

Reviewed 2 week(s) ago

See original

Find this review helpful?

I***D

8.5

/10

Reviewed 3 week(s) ago

It was a comfortable place for staying in Medan. Clean. And the staff was humble and cooperative nicely.

Find this review helpful?

Uci F.

8.5

/10

Reviewed 3 week(s) ago

Good, very enjoyable. Always subscribe.

See original

Find this review helpful?

E***M

Staycation

10.0

/10

Reviewed 4 week(s) ago

The location is close to tourist attractions and hangout spots. The hotel and rooms are clean. The pool is also clean, comfortable, safe, and quiet.

See original

Find this review helpful?

Q***y

Leisure

9.1

/10

Reviewed 5 week(s) ago

Find this review helpful?

R***y

8.5

/10

Reviewed 7 week(s) ago

The hotel staff was very friendly and helpful at check-in.

See original

Find this review helpful?

Retiana S.

8.5

/10

Reviewed 8 week(s) ago

The hotel staff are friendly and the food is delicious, I recommend staying here.

See original

Find this review helpful?

Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

It's been a pleasure staying at Emerald Garden Medan every month since 2010.

See original

2 people find it helpful

Verified Traveler

Leisure

10.0

/10

Reviewed 10 week(s) ago

I've stayed at this hotel many times. It just keeps getting better and better. Never disappointed, always satisfied.

See original

Find this review helpful?

Robby A.

Leisure

8.8

/10

Reviewed 10 week(s) ago

The only downside is that the food isn't very varied and is always the same. Hopefully, they can improve their menu in the future.

See original

Find this review helpful?

Accommodation's Reply

28 Aug 2026

Dear Mr Robby, Warm greetings from us.. We are so sorry to hear that your stay with us did not meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We will make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan

t***e

6.2

/10

Reviewed 10 week(s) ago

Sorry, I've been a long-time customer at Emerald. The beds weren't like this before; now they're as hard as sleeping on plywood. Last year when I stayed here, the beds weren't this hard. The staff said they were replaced six months ago. What a drastic drop in quality!! Time to find another hotel for your next trip, bye bye Emerald.

See original

Find this review helpful?

Accommodation's Reply

28 Aug 2026

Dear Mr/s T***e, Warm greetings from us.. We are so sorry to hear that your stay with us did not meet your expectations. We apologize for the inconvenience and discomfort you experienced during your visit. We take all feedback seriously and appreciate you taking the time to share your concerns with us. We will make sure to pass your feedback to our team and take necessary actions to improve our services. Thank you for staying with us, and we hope you'll give us another chance to serve you better in the future. Best regards, Management Emerald Garden Hotel Medan

DARMAILIS M.

Staycation

10.0

/10

Reviewed 11 week(s) ago

This hotel is very strategically located in the city center. The receptionist was very helpful in reserving our request for a Superior Connecting Room with pool and city views. It's perfect for bringing the family. Everything was fun and enjoyable. Thank you, Emerald Hotel.

See original

Find this review helpful?

Agustono

Staycation

10.0

/10

Reviewed 11 week(s) ago

Comfortable and very enjoyable with family staying at Emerald.

See original

Find this review helpful?

Yusefinar D.

Staycation

10.0

/10

Reviewed 12 week(s) ago

The hotel is comfortable and clean. Breakfast offers a variety of local and international dishes, and everything is delicious.

See original

1 people find it helpful

I***n

Business

10.0

/10

Reviewed 12 week(s) ago

Breakfast is not available for takeout. There is no Wi-Fi in the health club area (gym, sauna, gym lobby). Thank you to Winda SM for your assistance.

See original

Find this review helpful?

Talsyah A.

8.5

/10

Reviewed 13 week(s) ago

The room was quite spacious. Breakfast was okay. The toilet was clean.

See original

Find this review helpful?

A***a

8.5

/10

Reviewed 15 week(s) ago

When I go to Medan, I always book this hotel. The prices are reasonable and it's close to the city.

See original

1 people find it helpful

F***n

10.0

/10

Reviewed 16 week(s) ago

Everything is great, especially for work. You can rest comfortably.

See original

Find this review helpful?

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Exterior 4 Emerald Garden International Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Medan

Indonesia (Bahasa Indonesia)

Global (English)

Malaysia (English)

Malaysia (Bahasa Malaysia)

Philippines (English)

Singapore (English)

ไทย (ภาษาไทย)

Việt Nam (Tiếng Việt)