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My Tower Hotel - Surabaya
Hotels
7.7
/10
Pleasant
5,959 reviews
What Guests Say About Their Stay
A***a
8.5
/ 10
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
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A***a
8.5
/ 10
I am very satisfied staying at this hotel. The location is strategic, close to the city center and places to eat. The room is clean, tidy, and the facilities are complete. The staff is very friendly and helpful during my stay. The breakfast provided is also delicious with many choices. The swimming pool is clean and comfortable to relax. I will definitely come back again if I visit this city. Highly recommended!
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A***a
8.5
/ 10
a pleasant experience. The rooms are clean, comfortable, and equipped with adequate facilities such as AC, TV, and Wi-Fi. The hotel staff is very friendly and responsive to guest needs. The location is strategic, easy to reach, and close to various eateries and tourist areas. The hotel atmosphere is calm and suitable for resting. With a fairly affordable price, this hotel provides satisfactory service and is worth recommending.
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A***a
8.5
/ 10
This hotel offers a comfortable stay experience with complete facilities. The rooms are clean, spacious, and equipped with comfortable beds. The staff service is very friendly and responsive to guest needs. The breakfast served is varied and delicious. Strategic location, close to the city center and tourist attractions. The hotel atmosphere is quiet, suitable for resting. Fast and stable Wi-Fi. Overall, this hotel provides a satisfying stay experience and is worth recommending.
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A***a
10.0
/ 10
This hotel offers a comfortable stay experience with clean rooms and complete facilities. The location is strategic, close to shopping centers and tourist attractions. The staff is friendly and responsive to guest needs. Breakfast is quite varied and delicious. Suitable for business trips or family vacations. Overall, very satisfied with the service and quality.
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In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in My Tower Hotel - Surabaya
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What's around My Tower Hotel - Surabaya
Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Discover More About My Tower Hotel - Surabaya
note: hotel was previously named My Tower Hotel Surabaya
Location
My Tower Hotel - Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo.
About My Tower Hotel - Surabaya
For you, travelers who wish to travel comfortably on a budget, My Tower Hotel - Surabaya is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, My Tower Hotel - Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at My Tower Hotel - Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at My Tower Hotel - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Tower Hotel - Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from My Tower Hotel - Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, My Tower Hotel - Surabaya is the right place to stay.
All facilities in My Tower Hotel - Surabaya
Common Space
Exterior
Others
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Laundry
Food and Drinks
- Buffet breakfast
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in My Tower Hotel - Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
The pool is closed until further notice
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at My Tower Hotel - Surabaya | 132 |
Number of floors in My Tower Hotel - Surabaya | 22 |
Another facilities in My Tower Hotel - Surabaya | 24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in My Tower Hotel - Surabaya
What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Tower Hotel - Surabaya?
The standard check-in time at My Tower Hotel - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of My Tower Hotel - Surabaya?
My Tower Hotel - Surabaya is a 3.0-star hotel.
How many floors does My Tower Hotel - Surabaya have?
My Tower Hotel - Surabaya has 22 floors.
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More Reviews from Other Guests in My Tower Hotel - Surabaya
Overall Ratings & Reviews My Tower Hotel - Surabaya
Traveloka (5,959)
7.7
Pleasant
From 5,959 reviews
Provided by travelers on
Cleanliness
7.5
Room Comfort
7.6
Meal
7.7
Location
7.9
Service and Facilites
7.7
People often mention about My Tower Hotel - Surabaya
All
Kamar Tidur (183)
Suasana (173)
Kamar Mandi (149)
Keramahan Staff (132)
Area Hotel (125)
Akses (112)
Lingkungan Sekitar (105)
Waktu Check-in/out (96)
Ukuran Kamar (93)
Jarak ke Pusat Kota (84)
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Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews My Tower Hotel - Surabaya
Number of reviews per page
20
40
Customer reviews
L***h
5.0
/10
Reviewed 1 day(s) ago
It was really hard to find the hotel, especially at night when it couldn't be seen, the atmosphere was scary, and it was only for 3 hours so in the end I chose to accept it rather than not being able to sleep and looking for another hotel.
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1 people find it helpful
Z***n
8.5
/10
Reviewed 4 day(s) ago
nice place, comfortable, safe
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Find this review helpful?
A***a
Business
10.0
/10
Reviewed 6 day(s) ago
This hotel offers a comfortable stay with clean rooms, complete amenities, and a tranquil atmosphere. The staff is friendly and ready to assist guests with any needs. The hotel's strategic location, close to shopping centers and tourist attractions, provides easy access to various destinations. The varied and high-quality breakfast adds to the positive experience of your stay. Overall, this hotel is suitable for both tourists and business travelers who prioritize comfort and professional service.
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Find this review helpful?
M***l
5.9
/10
Reviewed 1 week(s) ago
The hotel does not explain in detail that the check-in period is only 3 hours in the room, so the impression is that the customer is trapped, and has to pay again when checking in for the night.
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1 people find it helpful
V***a
Leisure
8.1
/10
Reviewed 1 week(s) ago
In the future, directions will be provided to enter the lobby. The entrance to the lobby is poorly lit. The blankets are not clean and still smell of cigarettes. There are no pillowcases for the pillows.
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2 people find it helpful
putra m.
5.0
/10
Reviewed 2 week(s) ago
very dirty and itchy sleeping place
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Verified Traveler
5.0
/10
Reviewed 3 week(s) ago
The hotel is dirty, the service is not good at all, the lights often go out.
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1 people find it helpful
R***a
5.0
/10
Reviewed 3 week(s) ago
In some rooms there are lots of cockroaches, I asked not to stay in a room with cockroaches, but instead I was given a room with lots of cockroaches.
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2 people find it helpful
R***a
5.0
/10
Reviewed 3 week(s) ago
In some rooms there are lots of cockroaches, I asked not to stay in a room with cockroaches, but instead I was given a room with lots of cockroaches.
See original
3 people find it helpful
R***a
5.0
/10
Reviewed 3 week(s) ago
IN SOME ROOMS THERE ARE LOTS OF COCKROACHES, I ASKED FOR NO ROOM WITH COCKROACHES, BUT INSTEAD I WAS GIVEN A ROOM WITH LOTS OF COCKROACHES, IT WAS LIKE I WAS TRYING
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1 people find it helpful
A***a
Leisure
8.8
/10
Reviewed 3 week(s) ago
Good service, the room was initially dirty, but the pillows and blankets were immediately replaced. If a light went out, the staff immediately replaced it. Next time, please check the room before you move in. Thank you.
See original
1 people find it helpful
b***n
8.8
/10
Reviewed 3 week(s) ago
The staff and room is good, space for a while
1 people find it helpful
f***e
5.9
/10
Reviewed 3 week(s) ago
the bathroom is not clean, there is a hole in the bathroom door so the smell of the bathroom enters the room
See original
3 people find it helpful
Verified Traveler
Transit
5.3
/10
Reviewed 3 week(s) ago
The room is not totally clean, there's so much dust and spider net, especially under the bed, so is the bed. In the bathroom, the towl and theeth brust also seems not to be changed in a long time. The privacy of each room also can't cover their privacy, the activity sound from next room is audible--meaning that there's no private room for the guest(s).
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2 people find it helpful
Dk
Desire k. k.
8.5
/10
Reviewed 4 week(s) ago
Not bad for that price
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ar
arief r.
5.0
/10
Reviewed 4 week(s) ago
Dirty hotel room, dirty bed
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2 people find it helpful
A***y
10.0
/10
Reviewed 4 week(s) ago
ok
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R***f
8.5
/10
Reviewed 4 week(s) ago
Good service... Very affordable budget and calm atmosphere
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K***i
Business
7.3
/10
Reviewed 4 week(s) ago
It's been 4 times that I've been given a room where the TV doesn't work. The same reason is that I haven't used the STB, it's still under repair... the point is that the service has declined.
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A***a
Transit
5.6
/10
Reviewed 4 week(s) ago
The dirty mattress makes you itchy, the blanket is even dirty brown, the room is dirty with cobwebs in several places. Very uncomfortable
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews My Tower Hotel - Surabaya
Traveloka (5,959)
7.7
Pleasant
From 5,959 reviews
Provided by travelers on
Cleanliness
7.5
Room Comfort
7.6
Meal
7.7
Location
7.9
Service and Facilites
7.7
People often mention about My Tower Hotel - Surabaya
All
Kamar Tidur (183)
Suasana (173)
Kamar Mandi (149)
Keramahan Staff (132)
Area Hotel (125)
Akses (112)
Lingkungan Sekitar (105)
Waktu Check-in/out (96)
Ukuran Kamar (93)
Jarak ke Pusat Kota (84)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews My Tower Hotel - Surabaya
Number of reviews per page
20
40
Customer reviews
L***h
5.0
/10
Reviewed 1 day(s) ago
It was really hard to find the hotel, especially at night when it couldn't be seen, the atmosphere was scary, and it was only for 3 hours so in the end I chose to accept it rather than not being able to sleep and looking for another hotel.
See original
1 people find it helpful
Z***n
8.5
/10
Reviewed 4 day(s) ago
nice place, comfortable, safe
See original
Find this review helpful?
A***a
Business
10.0
/10
Reviewed 6 day(s) ago
This hotel offers a comfortable stay with clean rooms, complete amenities, and a tranquil atmosphere. The staff is friendly and ready to assist guests with any needs. The hotel's strategic location, close to shopping centers and tourist attractions, provides easy access to various destinations. The varied and high-quality breakfast adds to the positive experience of your stay. Overall, this hotel is suitable for both tourists and business travelers who prioritize comfort and professional service.
Read More
See original
Find this review helpful?
M***l
5.9
/10
Reviewed 1 week(s) ago
The hotel does not explain in detail that the check-in period is only 3 hours in the room, so the impression is that the customer is trapped, and has to pay again when checking in for the night.
See original
1 people find it helpful
V***a
Leisure
8.1
/10
Reviewed 1 week(s) ago
In the future, directions will be provided to enter the lobby. The entrance to the lobby is poorly lit. The blankets are not clean and still smell of cigarettes. There are no pillowcases for the pillows.
See original
2 people find it helpful
putra m.
5.0
/10
Reviewed 2 week(s) ago
very dirty and itchy sleeping place
See original
Find this review helpful?
Verified Traveler
5.0
/10
Reviewed 3 week(s) ago
The hotel is dirty, the service is not good at all, the lights often go out.
See original
1 people find it helpful
R***a
5.0
/10
Reviewed 3 week(s) ago
In some rooms there are lots of cockroaches, I asked not to stay in a room with cockroaches, but instead I was given a room with lots of cockroaches.
See original
2 people find it helpful
R***a
5.0
/10
Reviewed 3 week(s) ago
In some rooms there are lots of cockroaches, I asked not to stay in a room with cockroaches, but instead I was given a room with lots of cockroaches.
See original
3 people find it helpful
R***a
5.0
/10
Reviewed 3 week(s) ago
IN SOME ROOMS THERE ARE LOTS OF COCKROACHES, I ASKED FOR NO ROOM WITH COCKROACHES, BUT INSTEAD I WAS GIVEN A ROOM WITH LOTS OF COCKROACHES, IT WAS LIKE I WAS TRYING
See original
1 people find it helpful
A***a
Leisure
8.8
/10
Reviewed 3 week(s) ago
Good service, the room was initially dirty, but the pillows and blankets were immediately replaced. If a light went out, the staff immediately replaced it. Next time, please check the room before you move in. Thank you.
See original
1 people find it helpful
b***n
8.8
/10
Reviewed 3 week(s) ago
The staff and room is good, space for a while
1 people find it helpful
f***e
5.9
/10
Reviewed 3 week(s) ago
the bathroom is not clean, there is a hole in the bathroom door so the smell of the bathroom enters the room
See original
3 people find it helpful
Verified Traveler
Transit
5.3
/10
Reviewed 3 week(s) ago
The room is not totally clean, there's so much dust and spider net, especially under the bed, so is the bed. In the bathroom, the towl and theeth brust also seems not to be changed in a long time. The privacy of each room also can't cover their privacy, the activity sound from next room is audible--meaning that there's no private room for the guest(s).
Read More
2 people find it helpful
Dk
Desire k. k.
8.5
/10
Reviewed 4 week(s) ago
Not bad for that price
See original
Find this review helpful?
ar
arief r.
5.0
/10
Reviewed 4 week(s) ago
Dirty hotel room, dirty bed
See original
2 people find it helpful
A***y
10.0
/10
Reviewed 4 week(s) ago
ok
See original
Find this review helpful?
R***f
8.5
/10
Reviewed 4 week(s) ago
Good service... Very affordable budget and calm atmosphere
See original
Find this review helpful?
K***i
Business
7.3
/10
Reviewed 4 week(s) ago
It's been 4 times that I've been given a room where the TV doesn't work. The same reason is that I haven't used the STB, it's still under repair... the point is that the service has declined.
See original
Find this review helpful?
A***a
Transit
5.6
/10
Reviewed 4 week(s) ago
The dirty mattress makes you itchy, the blanket is even dirty brown, the room is dirty with cobwebs in several places. Very uncomfortable
See original
Find this review helpful?
Number of reviews per page
20
40