Somerset Sudirman Jakarta

Apartments
9.0
/10
Exceptional
1,162 reviews

What Guests Say About Their Stay

Staff Friendliness (113)
Distance To City Center (111)
Room Space (108)
Ambiance (104)

N***a

8.8
/ 10
The hotel staff is friendly, the rooms are quite spacious, the lobby is large, and the location is very strategic, allowing easy access to everything and easy access to food. Highly recommended.
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I***a

9.7
/ 10
Fun staycation with family at Somerset Sudirman Jakarta The room is spacious, super clean, and very comfortable for quality time. The kids were happy playing in the pool 🏊‍♀️ and we were able to relax in the middle of the city The location is strategic, the facilities are complete, the staff are also very friendly! Definitely will come back! 🥰
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Arnold C. W.

8.5
/ 10
It is a very comfortable place to stay for business or leisure, and it is highly recommended.

J***a

10.0
/ 10
very comfortable, must come here again next holiday. clean, comfortable, the view from the balcony is nice. especially at night
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Hendra G.

9.4
/ 10
I was having a great experience at the hotel apartment. This was the second time we spent at the hotel and definitely will come back again in the future.
In the Area
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Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Somerset Sudirman Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Somerset Sudirman Jakarta

Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Lobby Somerset Sudirman Jakarta
Exterior 2 Somerset Sudirman Jakarta

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Location


Somerset Sudirman Jakarta is located in area / city Karet Tengsin.

About Somerset Sudirman Jakarta

Somerset Sudirman Jakarta is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Somerset Sudirman Jakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Somerset Sudirman Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Somerset Sudirman Jakarta, a wonderful accommodation for your family holiday.

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Somerset Sudirman Jakarta.

If you plan to have a long-term stay, staying at Somerset Sudirman Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Somerset Sudirman Jakarta is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the apartment. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Somerset Sudirman Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Somerset Sudirman Jakarta is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at Somerset Sudirman Jakarta.

All facilities in Somerset Sudirman Jakarta

Swimming Pool Somerset Sudirman Jakarta
Swimming Pool
Fitness Center Somerset Sudirman Jakarta
Fitness Center
Lobby Somerset Sudirman Jakarta
Lobby
Exterior Somerset Sudirman Jakarta
Exterior
Others Somerset Sudirman Jakarta
Others

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Porter
  • Wedding service

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

Things to Do

  • Barbecue
  • Entertainment for children
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Aerobics
  • Fitness center

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Nearby Facilities

  • Laundry

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Somerset Sudirman Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Booking Voucher. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Sudirman Jakarta
176
Number of floors in Somerset Sudirman Jakarta
18
Another facilities in Somerset Sudirman Jakarta
A la carte dinner, A la carte lunch, Breakfast, Cafe, Continental breakfast

Frequently asked question in Somerset Sudirman Jakarta

What are available facilities at Somerset Sudirman Jakarta?
There are top facilites at Somerset Sudirman Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Sudirman Jakarta?
The standard check-in time at Somerset Sudirman Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Sudirman Jakarta provide breakfast?
Yes, Somerset Sudirman Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Somerset Sudirman Jakarta?
Somerset Sudirman Jakarta is a 4.0-star hotel.
How many floors does Somerset Sudirman Jakarta have?
Somerset Sudirman Jakarta has 18 floors.
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More Reviews from Other Guests in Somerset Sudirman Jakarta

Overall Ratings & Reviews Somerset Sudirman Jakarta

Traveloka (1,078)
Other sources (84)
9.1
Exceptional
From 1,078 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Somerset Sudirman Jakarta
All
Room Space (81)
Bedroom (73)
Bathroom (72)
Staff Friendliness (71)
Distance to City Center (70)
Ambiance (70)
Hotel Area (69)
Accessibility (61)
Family Friendly (58)
Wifi (57)
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Traveler Reviews Somerset Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I love the room, it's nice to have my stay there.
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Accommodation's Reply
13 May 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Ridho M. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Always a great place to stay, close by every good place, etc.
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Accommodation's Reply
12 May 2026
Greetings from Somerset Sudirman Jakarta! Dear Ridho M. Z. Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel. Stay safe and healthy. Best Regards, Natasia Laras Revenue Manager
Nitha M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Been here several times and very satisfied❤️🙏🏻.
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Accommodation's Reply
12 May 2026
Dear Ms. Nita M. from Sudirman Somerset Jakarta! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you again. Please feel free to contact us if you have any questions or concerns. We are always happy to assist you. Thank you very much! Natasia Larus, Results Manager
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kalista p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Stayed here for 2 nights and everything in this hotel was good
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Accommodation's Reply
12 May 2026
Greetings from Somerset Sudirman Jakarta! Dear kalista p. Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel. Stay safe and healthy. Best Regards, Natasia Laras Revenue Manager
S***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
Bad service. We had to wait for check-in time.
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1 people find it helpful
Accommodation's Reply
12 May 2026
We would like to extend our warmest gratitude to you from Sudirman Somerset Jakarta for taking the time to share your valuable feedback regarding your stay at our hotel. We are delighted to hear that you were satisfied with our facilities and services. We look forward to welcoming you back again. If you have any questions or requests, please feel free to contact us. We are happy to assist you. Thank you again, Revenue Manager, Natasia Laras.
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c***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
So happy to stay here, close to everywhere and the room is comfortable.
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2 people find it helpful
Accommodation's Reply
12 May 2026
Warm greetings from Hotel Sudirman Somerset in Jakarta. Thank you very much for taking the time to share your valuable feedback about your stay at our hotel. We are happy to hear that you were satisfied with our facilities and services. We look forward to welcoming you back again. If you have any questions or requests, please contact us. We will be happy to assist you. Thank you again. Revenue Manager, Natasia Laras
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
I stayed at this property based on a recommendation from a friend, who said it was a great place. I booked a room with a kitchen (I don’t remember the exact room name) via app, and according to the layout, it should have included a separate bedroom. However, when I checked in, I was given a studio room without a kitchen. I was quite surprised and immediately informed the receptionist, as it seemed like a mistake. After checking, the reception team explained that the booking system from app had actually reserved a studio room without a kitchen, which was different from what was stated on my app billing. I requested to be given the correct room type, since the studio room was clearly cheaper than what I had paid for. Thankfully, the receptionist was very helpful and assisted me in resolving the issue. I really appreciate their help. When I entered the room, I felt that the cleanliness could be improved. While washing dishes, there was a strong unpleasant smell coming from the sink. After calling the staff, I was informed that since my room was located at the corner, the drainage system sometimes produces a smell similar to garbage. Honestly, my first impression was disappointing and a bit frustrating. However, I truly appreciate the staff here—they were very friendly and extremely helpful. In the end, I was quite satisfied with the room overall. Everything was good, but the cleanliness and maintenance could definitely be improved. The kitchen equipment was complete, the view was nice, the air conditioning worked well, and the bed was comfortable. For app, I would suggest ensuring that the room details shown in the system match the actual booking. I’m not sure whether this was due to pricing or a system error, but I did not use any coupon at checkout. It’s important to avoid this kind of mismatch, as it can be misleading for customers. Thankfully, the hotel was willing to help resolve the issue. For Somerset, I am very satisfied with the service. Perhaps cleanliness and maintenance can be improved slightly—for example, some items like the carpet may need to be replaced. Thank you.
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Accommodation's Reply
12 May 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta It is with regret to learn that you had to go through an unpleasant  experience that you found . We do appologize for the inconvience  caused.  Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was  certainly not the standards which  we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention  and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I never thought I would get this type of room at a low price with complete facilities, plus the view of the city lights from the room and the swimming pool, especially at night it is really beautiful.
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Accommodation's Reply
12 May 2026
We would like to extend our warmest gratitude to you from Sudirman Somerset Jakarta for taking the time to share your valuable feedback regarding your stay at our hotel. We are delighted to hear that you were satisfied with our facilities and services. We look forward to welcoming you back again. If you have any questions or requests, please feel free to contact us. We are happy to assist you. Thank you again, Revenue Manager, Natasia Laras.
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Bagus A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Overall, the service at this hotel was very satisfying... Very comfortable, and I enjoyed my stay. If I may suggest, the breakfast menu could be more varied, which would make it even more perfect.
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Accommodation's Reply
12 May 2026
Dear Mr. Bagus A, Thank you for taking the time to give us an excellent rating and share your wonderful experience. We are delighted to hear that the hotel's facilities and services made your stay enjoyable. We sincerely apologize for any disappointment, inconvenience, and shortcomings that did not meet your expectations during your stay. We are committed to maintaining quality at all times and are deeply regretful about your feedback, which is invaluable for our improvement. We are working immediately to resolve the issues you reported and hope to welcome you back again to regain your trust. Sincerely, Natasia Laras, Revenue Manager
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Yuly C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and helpful, the rooms are clean, the amenities are complete, and the pool is clean. Keep it up, okay?
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Ms. Yuli C. from Sudirman Somerset Jakarta! Thank you so much for letting us know that you enjoyed your stay at our hotel. We are delighted that you had a pleasant stay. It was an honor to welcome you as our guest. We hope to welcome you back again. If you have any questions or concerns, please feel free to contact us. We are happy to assist you. Thank you very much! Hasil, Manager, Natasia Laras
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Staff is very helpful, location is very strategic
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2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Guest, Warmest greetings from Somerset Sudirman Jakarta and Chefs’ Table Restaurant. Thank you for sharing your feedback. We are delighted to hear that you found our team very helpful and enjoyed our strategic location in the heart of Jakarta. At Somerset Sudirman Jakarta, we strive to provide attentive service, well‑appointed and comfortable apartments, and a convenient base for both business and leisure travellers. Your kind words are truly appreciated and encourage our team to continue delivering memorable experiences. We look forward to welcoming you back for another enjoyable stay. With warm regards, Arsyad Dwi – Revenue Manager
N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The staff are friendly, the location is very strategic, it's easy to find food, but the room takes quite a long time to be cleaned. I happened to get one in the afternoon yesterday, but everything was okay.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chef's Table Restaurant. Thank you so much for your review. We are delighted to hear that you were impressed with our team's service and the convenient location, making it easy to find nearby restaurants. We also appreciate your feedback regarding the cleaning time. We apologize for the delay in your arrival yesterday and thank you for your understanding. We have shared your feedback with our housekeeping team to improve the cleaning process in the future. At Somerset Sudirman Jakarta, we are committed to providing comfortable accommodations, friendly service, and a pleasant atmosphere for all our guests. We look forward to welcoming you back again in the future. Sincerely, Arsyad Dwi – Revenue Manager
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Every time I come to Jakarta, I always stay here, clean, comfortable.
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2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, This is a message from Somerset Sudiman Jakarta and Chef's Table Restaurant. We would like to express our gratitude for choosing Somerset Sudiman Jakarta for your stays in Jakarta. We are delighted to hear that you are comfortable in our clean rooms and welcoming atmosphere each time you visit. At Somerset Sudiman Jakarta, we are committed to providing the best service, amenities, and a memorable guest experience. Positive feedback like this is very important to our team and motivates us to continuously improve the quality of our service. We look forward to welcoming you again on your next visit. Sincerely, Arsyad Dwi – Revenue Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Spacious room with kitchen and washing machine. Beautiful city view.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chefs' Table Restaurant. Thank you for your review. We are delighted to hear that you enjoyed your spacious room with amenities such as a kitchen and washing machine, as well as the beautiful city views from our apartment. At Somerset Sudirman Jakarta, we strive to provide comfortable and well-equipped apartments with a pleasant atmosphere so that all guests feel at home, whether for leisure or business. Positive reviews like this are very important to our team, and we hope to welcome you back on your next stay for another memorable experience. Sincerely, Arsyad Dwi – Revenue Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Hotel in the city center and easy to get everywhere
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chef's Table Restaurant. Thank you for your review. We are delighted to hear that you enjoyed our central Jakarta location, making it convenient to travel around and close to a wide variety of amenities and restaurants. Somerset Sudirman Jakarta is designed to provide easy access to the city's business district, restaurants, shopping malls, and other popular areas. We are committed to providing a comfortable and memorable stay with friendly service and comprehensive facilities for all our guests. We look forward to welcoming you back again in the future! Sincerely, Arsyad Dwi – Hotel Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
nice and clean hotel, great view
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, This is a message from Somerset Sudirman Jakarta and Chefs' Table Restaurant. We would like to express our sincere gratitude for your positive review. We are delighted to hear that you found our hotel clean and comfortable and enjoyed the beautiful views during your stay at Somerset Sudirman Jakarta. At Somerset Sudirman Jakarta, we strive to provide comfortable and well-maintained apartments, friendly service, and a pleasant stay for all our guests. We greatly appreciate your compliments and hope to welcome you back on your next stay. Sincerely, Arsyad Dwi – Manager, Hasil
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Daniel s.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 19 week(s) ago
The room was really nice, and the service was friendly. The city light view was amazing. The pools were also great, but one of them was a bit off. The breakfast menu wasn't very comprehensive and varied, which was a shame. But the room and other hotel facilities were amazing. Thank you.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, This is a message from Somerset Sudirman Jakarta and Chef's Table Restaurant. Thank you for sharing your experience. We are delighted to hear that you enjoyed our beautiful rooms and found our staff very friendly. We are also pleased to hear that the city lights views from the hotel are stunning and that you enjoyed our swimming pool. We appreciate your feedback regarding the breakfast menu. We apologize if the variety of options did not meet your expectations. This feedback is very important to us and we have forwarded it to our Food and Beverage team for consideration and future improvements. We are committed to continuously improving the quality and variety of our dining experience to better satisfy all our guests. At Somerset Sudirman Jakarta, we strive to provide comfortable facilities, friendly service, and a pleasant stay for all our guests. We look forward to welcoming you back on your next visit with an even better experience. Sincerely, Arsyad Dwi – Revenue Manager
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s***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
a bit disappointed that the contents of the message did not match the request for the upper floor but the lower floor was what was given
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudiman Jakarta and Chef's Table Restaurant. Thank you for taking the time to share your experience. We regret that your request for a higher floor room was not fulfilled, resulting in you being assigned a lower floor. We understand that such requests are important for the comfort and needs of all our guests, and we apologize for any inconvenience this may have caused. At Somerset Sudiman Jakarta, we strive to accommodate all special requests from our guests; however, in some cases, it may depend on room availability upon check-in. We have forwarded your feedback to the front desk team so that we can improve our internal communication and room allocation process in the future. Thank you for your understanding, and we hope to welcome you again on your next visit with service and an experience that better meets your expectations. Sincerely, Arsyad Dwi – Revenue Manager
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Ade
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
smpe sbulan 2x disini.. best birthday party here... best view for new year eve too!! will be back here! everything amazing! thnk you Somerset!
2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Guest, Warmest greetings from Somerset Sudirman Jakarta and Chefs’ Table Restaurant. Thank you so much for such an incredible review! We are truly delighted to hear that you chose Somerset Sudirman Jakarta not just once, but twice in a month, and that we could be part of your best birthday celebration and your New Year’s Eve experience with an amazing view. It means a great deal to our team to know that you enjoyed every moment of your stay and that everything was amazing for you. At Somerset Sudirman Jakarta, we always strive to provide spacious and comfortable apartments, attentive service, memorable celebrations, and an exceptional atmosphere to make every occasion special. We truly appreciate your kind words and can’t wait to welcome you back again soon! With warm regards, Arsyad Dwi – Revenue Manager
P***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I like the room, it has a balcony too so it's comfortable
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chefs’ Table Restaurant. Thank you very much for your review. We are delighted that you were impressed with our rooms, especially the balconies that added to your comfort during your stay at Somerset Sudirman Jakarta. We strive to provide comfortable and well-equipped apartments to ensure every guest has a memorable experience, whether for leisure or business. We greatly appreciate your compliments and hope to welcome you back again in the future. Sincerely, Arsyad Dwi – Manager, Hasil
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Number of reviews per page
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40

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Exterior 4 Somerset Sudirman Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Somerset Sudirman Jakarta

Traveloka (1,078)
Other sources (84)
9.1
Exceptional
From 1,078 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Somerset Sudirman Jakarta
All
Room Space (81)
Bedroom (73)
Bathroom (72)
Staff Friendliness (71)
Distance to City Center (70)
Ambiance (70)
Hotel Area (69)
Accessibility (61)
Family Friendly (58)
Wifi (57)
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Traveler Reviews Somerset Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I love the room, it's nice to have my stay there.
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Accommodation's Reply
13 May 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Ridho M. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Always a great place to stay, close by every good place, etc.
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Accommodation's Reply
12 May 2026
Greetings from Somerset Sudirman Jakarta! Dear Ridho M. Z. Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel. Stay safe and healthy. Best Regards, Natasia Laras Revenue Manager
Nitha M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Been here several times and very satisfied❤️🙏🏻.
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Accommodation's Reply
12 May 2026
Dear Ms. Nita M. from Sudirman Somerset Jakarta! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you again. Please feel free to contact us if you have any questions or concerns. We are always happy to assist you. Thank you very much! Natasia Larus, Results Manager
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kalista p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Stayed here for 2 nights and everything in this hotel was good
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Accommodation's Reply
12 May 2026
Greetings from Somerset Sudirman Jakarta! Dear kalista p. Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel. Stay safe and healthy. Best Regards, Natasia Laras Revenue Manager
S***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
Bad service. We had to wait for check-in time.
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1 people find it helpful
Accommodation's Reply
12 May 2026
We would like to extend our warmest gratitude to you from Sudirman Somerset Jakarta for taking the time to share your valuable feedback regarding your stay at our hotel. We are delighted to hear that you were satisfied with our facilities and services. We look forward to welcoming you back again. If you have any questions or requests, please feel free to contact us. We are happy to assist you. Thank you again, Revenue Manager, Natasia Laras.
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c***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
So happy to stay here, close to everywhere and the room is comfortable.
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2 people find it helpful
Accommodation's Reply
12 May 2026
Warm greetings from Hotel Sudirman Somerset in Jakarta. Thank you very much for taking the time to share your valuable feedback about your stay at our hotel. We are happy to hear that you were satisfied with our facilities and services. We look forward to welcoming you back again. If you have any questions or requests, please contact us. We will be happy to assist you. Thank you again. Revenue Manager, Natasia Laras
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
I stayed at this property based on a recommendation from a friend, who said it was a great place. I booked a room with a kitchen (I don’t remember the exact room name) via app, and according to the layout, it should have included a separate bedroom. However, when I checked in, I was given a studio room without a kitchen. I was quite surprised and immediately informed the receptionist, as it seemed like a mistake. After checking, the reception team explained that the booking system from app had actually reserved a studio room without a kitchen, which was different from what was stated on my app billing. I requested to be given the correct room type, since the studio room was clearly cheaper than what I had paid for. Thankfully, the receptionist was very helpful and assisted me in resolving the issue. I really appreciate their help. When I entered the room, I felt that the cleanliness could be improved. While washing dishes, there was a strong unpleasant smell coming from the sink. After calling the staff, I was informed that since my room was located at the corner, the drainage system sometimes produces a smell similar to garbage. Honestly, my first impression was disappointing and a bit frustrating. However, I truly appreciate the staff here—they were very friendly and extremely helpful. In the end, I was quite satisfied with the room overall. Everything was good, but the cleanliness and maintenance could definitely be improved. The kitchen equipment was complete, the view was nice, the air conditioning worked well, and the bed was comfortable. For app, I would suggest ensuring that the room details shown in the system match the actual booking. I’m not sure whether this was due to pricing or a system error, but I did not use any coupon at checkout. It’s important to avoid this kind of mismatch, as it can be misleading for customers. Thankfully, the hotel was willing to help resolve the issue. For Somerset, I am very satisfied with the service. Perhaps cleanliness and maintenance can be improved slightly—for example, some items like the carpet may need to be replaced. Thank you.
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Accommodation's Reply
12 May 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta It is with regret to learn that you had to go through an unpleasant  experience that you found . We do appologize for the inconvience  caused.  Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was  certainly not the standards which  we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention  and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I never thought I would get this type of room at a low price with complete facilities, plus the view of the city lights from the room and the swimming pool, especially at night it is really beautiful.
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Accommodation's Reply
12 May 2026
We would like to extend our warmest gratitude to you from Sudirman Somerset Jakarta for taking the time to share your valuable feedback regarding your stay at our hotel. We are delighted to hear that you were satisfied with our facilities and services. We look forward to welcoming you back again. If you have any questions or requests, please feel free to contact us. We are happy to assist you. Thank you again, Revenue Manager, Natasia Laras.
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Bagus A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Overall, the service at this hotel was very satisfying... Very comfortable, and I enjoyed my stay. If I may suggest, the breakfast menu could be more varied, which would make it even more perfect.
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Accommodation's Reply
12 May 2026
Dear Mr. Bagus A, Thank you for taking the time to give us an excellent rating and share your wonderful experience. We are delighted to hear that the hotel's facilities and services made your stay enjoyable. We sincerely apologize for any disappointment, inconvenience, and shortcomings that did not meet your expectations during your stay. We are committed to maintaining quality at all times and are deeply regretful about your feedback, which is invaluable for our improvement. We are working immediately to resolve the issues you reported and hope to welcome you back again to regain your trust. Sincerely, Natasia Laras, Revenue Manager
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Yuly C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and helpful, the rooms are clean, the amenities are complete, and the pool is clean. Keep it up, okay?
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Ms. Yuli C. from Sudirman Somerset Jakarta! Thank you so much for letting us know that you enjoyed your stay at our hotel. We are delighted that you had a pleasant stay. It was an honor to welcome you as our guest. We hope to welcome you back again. If you have any questions or concerns, please feel free to contact us. We are happy to assist you. Thank you very much! Hasil, Manager, Natasia Laras
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Staff is very helpful, location is very strategic
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2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Guest, Warmest greetings from Somerset Sudirman Jakarta and Chefs’ Table Restaurant. Thank you for sharing your feedback. We are delighted to hear that you found our team very helpful and enjoyed our strategic location in the heart of Jakarta. At Somerset Sudirman Jakarta, we strive to provide attentive service, well‑appointed and comfortable apartments, and a convenient base for both business and leisure travellers. Your kind words are truly appreciated and encourage our team to continue delivering memorable experiences. We look forward to welcoming you back for another enjoyable stay. With warm regards, Arsyad Dwi – Revenue Manager
N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The staff are friendly, the location is very strategic, it's easy to find food, but the room takes quite a long time to be cleaned. I happened to get one in the afternoon yesterday, but everything was okay.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chef's Table Restaurant. Thank you so much for your review. We are delighted to hear that you were impressed with our team's service and the convenient location, making it easy to find nearby restaurants. We also appreciate your feedback regarding the cleaning time. We apologize for the delay in your arrival yesterday and thank you for your understanding. We have shared your feedback with our housekeeping team to improve the cleaning process in the future. At Somerset Sudirman Jakarta, we are committed to providing comfortable accommodations, friendly service, and a pleasant atmosphere for all our guests. We look forward to welcoming you back again in the future. Sincerely, Arsyad Dwi – Revenue Manager
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Every time I come to Jakarta, I always stay here, clean, comfortable.
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2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, This is a message from Somerset Sudiman Jakarta and Chef's Table Restaurant. We would like to express our gratitude for choosing Somerset Sudiman Jakarta for your stays in Jakarta. We are delighted to hear that you are comfortable in our clean rooms and welcoming atmosphere each time you visit. At Somerset Sudiman Jakarta, we are committed to providing the best service, amenities, and a memorable guest experience. Positive feedback like this is very important to our team and motivates us to continuously improve the quality of our service. We look forward to welcoming you again on your next visit. Sincerely, Arsyad Dwi – Revenue Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Spacious room with kitchen and washing machine. Beautiful city view.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chefs' Table Restaurant. Thank you for your review. We are delighted to hear that you enjoyed your spacious room with amenities such as a kitchen and washing machine, as well as the beautiful city views from our apartment. At Somerset Sudirman Jakarta, we strive to provide comfortable and well-equipped apartments with a pleasant atmosphere so that all guests feel at home, whether for leisure or business. Positive reviews like this are very important to our team, and we hope to welcome you back on your next stay for another memorable experience. Sincerely, Arsyad Dwi – Revenue Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Hotel in the city center and easy to get everywhere
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chef's Table Restaurant. Thank you for your review. We are delighted to hear that you enjoyed our central Jakarta location, making it convenient to travel around and close to a wide variety of amenities and restaurants. Somerset Sudirman Jakarta is designed to provide easy access to the city's business district, restaurants, shopping malls, and other popular areas. We are committed to providing a comfortable and memorable stay with friendly service and comprehensive facilities for all our guests. We look forward to welcoming you back again in the future! Sincerely, Arsyad Dwi – Hotel Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
nice and clean hotel, great view
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, This is a message from Somerset Sudirman Jakarta and Chefs' Table Restaurant. We would like to express our sincere gratitude for your positive review. We are delighted to hear that you found our hotel clean and comfortable and enjoyed the beautiful views during your stay at Somerset Sudirman Jakarta. At Somerset Sudirman Jakarta, we strive to provide comfortable and well-maintained apartments, friendly service, and a pleasant stay for all our guests. We greatly appreciate your compliments and hope to welcome you back on your next stay. Sincerely, Arsyad Dwi – Manager, Hasil
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Daniel s.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 19 week(s) ago
The room was really nice, and the service was friendly. The city light view was amazing. The pools were also great, but one of them was a bit off. The breakfast menu wasn't very comprehensive and varied, which was a shame. But the room and other hotel facilities were amazing. Thank you.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, This is a message from Somerset Sudirman Jakarta and Chef's Table Restaurant. Thank you for sharing your experience. We are delighted to hear that you enjoyed our beautiful rooms and found our staff very friendly. We are also pleased to hear that the city lights views from the hotel are stunning and that you enjoyed our swimming pool. We appreciate your feedback regarding the breakfast menu. We apologize if the variety of options did not meet your expectations. This feedback is very important to us and we have forwarded it to our Food and Beverage team for consideration and future improvements. We are committed to continuously improving the quality and variety of our dining experience to better satisfy all our guests. At Somerset Sudirman Jakarta, we strive to provide comfortable facilities, friendly service, and a pleasant stay for all our guests. We look forward to welcoming you back on your next visit with an even better experience. Sincerely, Arsyad Dwi – Revenue Manager
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s***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
a bit disappointed that the contents of the message did not match the request for the upper floor but the lower floor was what was given
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudiman Jakarta and Chef's Table Restaurant. Thank you for taking the time to share your experience. We regret that your request for a higher floor room was not fulfilled, resulting in you being assigned a lower floor. We understand that such requests are important for the comfort and needs of all our guests, and we apologize for any inconvenience this may have caused. At Somerset Sudiman Jakarta, we strive to accommodate all special requests from our guests; however, in some cases, it may depend on room availability upon check-in. We have forwarded your feedback to the front desk team so that we can improve our internal communication and room allocation process in the future. Thank you for your understanding, and we hope to welcome you again on your next visit with service and an experience that better meets your expectations. Sincerely, Arsyad Dwi – Revenue Manager
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Ade
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
smpe sbulan 2x disini.. best birthday party here... best view for new year eve too!! will be back here! everything amazing! thnk you Somerset!
2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Guest, Warmest greetings from Somerset Sudirman Jakarta and Chefs’ Table Restaurant. Thank you so much for such an incredible review! We are truly delighted to hear that you chose Somerset Sudirman Jakarta not just once, but twice in a month, and that we could be part of your best birthday celebration and your New Year’s Eve experience with an amazing view. It means a great deal to our team to know that you enjoyed every moment of your stay and that everything was amazing for you. At Somerset Sudirman Jakarta, we always strive to provide spacious and comfortable apartments, attentive service, memorable celebrations, and an exceptional atmosphere to make every occasion special. We truly appreciate your kind words and can’t wait to welcome you back again soon! With warm regards, Arsyad Dwi – Revenue Manager
P***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I like the room, it has a balcony too so it's comfortable
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Greetings from Somerset Sudirman Jakarta and Chefs’ Table Restaurant. Thank you very much for your review. We are delighted that you were impressed with our rooms, especially the balconies that added to your comfort during your stay at Somerset Sudirman Jakarta. We strive to provide comfortable and well-equipped apartments to ensure every guest has a memorable experience, whether for leisure or business. We greatly appreciate your compliments and hope to welcome you back again in the future. Sincerely, Arsyad Dwi – Manager, Hasil
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Number of reviews per page
20
40