Smart Hotel Napoli

Inn
9.0
/10
Exceptional
592 reviews

What Guests Say About Their Stay

Maria Ines

10.0
/ 10
Perfect place! I was so surprised by kindness of the people. It was my birthday and they surprise me with cake, candles e sing a happy birthday for me! I was amazing! The location is great because we can get to/ from the airport in a bus for 5 $, very close to metro line 1 too. Everything is nice, modern and clean! I just loved!!!5🌟

carolyn

10.0
/ 10
Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.

Joseph

10.0
/ 10
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
In the Area
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Stazione Marittima, Naples, Campania, Italy, 80133

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Smart Hotel Napoli is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Smart Hotel Napoli

Stazione Marittima, Naples, Campania, Italy, 80133
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Lobby Smart Hotel Napoli
Lobby 2 Smart Hotel Napoli

Discover More About Smart Hotel Napoli

General


Near Molo Beverello Port

Location


With a stay at Smart Hotel Napoli in Naples (Naples City Centre), you'll be a 4-minute walk from Gulf of Naples and 7 minutes by foot from Molo Beverello Port. This inn is 0.5 mi (0.8 km) from Port of Naples and 0.6 mi (0.9 km) from Via Toledo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Maritime Station - 0.1 km / 0.1 mi
Gulf of Naples - 0.3 km / 0.2 mi
Piazza del Municipio - 0.4 km / 0.3 mi
Molo Beverello Port - 0.5 km / 0.3 mi
Royal Palace - 0.7 km / 0.4 mi
Terminal Traghetti - 0.7 km / 0.4 mi
Port of Naples - 0.8 km / 0.5 mi
Calata di Massa Port - 0.8 km / 0.5 mi
Castel Nuovo - 0.9 km / 0.5 mi
University of Naples L'Orientale - Palazzo del Mediterraneo - 0.9 km / 0.5 mi
Via Toledo - 0.9 km / 0.6 mi
Corso Umberto I - 0.9 km / 0.6 mi
Galleria Umberto I - 1 km / 0.6 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe - 1 km / 0.6 mi
San Francesco di Paola - 1.1 km / 0.7 mi

The nearest major airport is Naples Intl. Airport (NAP) - 6.7 km / 4.2 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional amenities at this Art Deco inn include discounted use of a nearby fitness facility and a vending machine.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This inn has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.

Dining


Enjoy Italian cuisine at Molo10, a bistro where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 63 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.

All facilities in Smart Hotel Napoli

Bar, Cafe and Lounge Smart Hotel Napoli
Bar, Cafe and Lounge
Entertainment Facility Smart Hotel Napoli
Entertainment Facility
Functional Hall Smart Hotel Napoli
Functional Hall
Common Space Smart Hotel Napoli
Common Space
Lobby Smart Hotel Napoli
Lobby

Hotel Services

  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Marina
  • TV lounge
  • Shops

Food and Drinks

  • Vegetarian meal
  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Smart Hotel Napoli

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 10:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Napoli
63
Number of floors in Smart Hotel Napoli
2
Another facilities in Smart Hotel Napoli
Multilingual staff, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Smart Hotel Napoli

What are available facilities at Smart Hotel Napoli?
There are top facilites at Smart Hotel Napoli such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Smart Hotel Napoli?
The standard check-in time at Smart Hotel Napoli is starting from 15:00 - 02:00 while the latest check-out time is at Before 10:30
Does Smart Hotel Napoli provide breakfast?
Yes, Smart Hotel Napoli provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smart Hotel Napoli?
Smart Hotel Napoli is a 4.0-star hotel.
How many floors does Smart Hotel Napoli have?
Smart Hotel Napoli has 2 floors.
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More Reviews from Other Guests in Smart Hotel Napoli

9.0
Exceptional
From 592 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Smart Hotel Napoli

Number of reviews per page
20
40
Top reviews
Wenjing
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The first room we were assigned was located directly in the lobby area with the door facing the front desk, which is very noisy. We paid extra to upgrade to a room on the second floor. In the next morning We found ants on the bathroom floor, and many ants on a white pillow in the upgraded room. When I brought the pillow case which was inside out with ants sealed inside to the front desk. The 1st staff said you should bring it back to your room... later on a 2nd staff came to our room and told us they had only found ants in rooms on the first floor and had never seen ants on the second floor. He asked whether we had brought food into the room, which we absolutely had not. He even suggested—while pointing two fingers at us—that the ants might have been brought in by us from a train or airplane, which felt inappropriate and unprofessional. In addition, the safe boxes in both rooms did not work. Overall, the hotel felt more like a 2–3 star property and did not meet the standards expected of a 4-star hotel.
Read More
William
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Welcoming staff
Maria Ines
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect place! I was so surprised by kindness of the people. It was my birthday and they surprise me with cake, candles e sing a happy birthday for me! I was amazing! The location is great because we can get to/ from the airport in a bus for 5 $, very close to metro line 1 too. Everything is nice, modern and clean! I just loved!!!5🌟
Read More
meir
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good
carolyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.
Read More
Shaul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very clean, very quiet and modern and roomy.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Would definitely stay there again
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Burtrum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Vincent
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Orina and Sabrina are great, give them a raise!
Philip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Being located between cruise ships made for little views and did not have the Italian “vibe”we were looking for….
Rose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Read More
Nineveh
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I highly recommend this place. It is very good in every aspect.
eleanor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

N/a
Nital
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Close to port for ferry
casey
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
PETER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Read More
Heather
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Fantastic option if you are due to embark on a cruise but want to be able to explore Naples for a day and night. Staff amazing, room fantastic size so would highly recommend, just don’t eat at venue as food quality is the only thing that lets it down.
Gregory
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location for catching ferry to capri
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Smart Hotel Napoli

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 592 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Smart Hotel Napoli

Number of reviews per page
20
40
Top reviews
Wenjing
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The first room we were assigned was located directly in the lobby area with the door facing the front desk, which is very noisy. We paid extra to upgrade to a room on the second floor. In the next morning We found ants on the bathroom floor, and many ants on a white pillow in the upgraded room. When I brought the pillow case which was inside out with ants sealed inside to the front desk. The 1st staff said you should bring it back to your room... later on a 2nd staff came to our room and told us they had only found ants in rooms on the first floor and had never seen ants on the second floor. He asked whether we had brought food into the room, which we absolutely had not. He even suggested—while pointing two fingers at us—that the ants might have been brought in by us from a train or airplane, which felt inappropriate and unprofessional. In addition, the safe boxes in both rooms did not work. Overall, the hotel felt more like a 2–3 star property and did not meet the standards expected of a 4-star hotel.
Read More
William
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Welcoming staff
Maria Ines
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect place! I was so surprised by kindness of the people. It was my birthday and they surprise me with cake, candles e sing a happy birthday for me! I was amazing! The location is great because we can get to/ from the airport in a bus for 5 $, very close to metro line 1 too. Everything is nice, modern and clean! I just loved!!!5🌟
Read More
meir
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good
carolyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.
Read More
Shaul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very clean, very quiet and modern and roomy.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Would definitely stay there again
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Burtrum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Vincent
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Orina and Sabrina are great, give them a raise!
Philip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Being located between cruise ships made for little views and did not have the Italian “vibe”we were looking for….
Rose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Read More
Nineveh
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I highly recommend this place. It is very good in every aspect.
eleanor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

N/a
Nital
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Close to port for ferry
casey
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
PETER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Read More
Heather
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Fantastic option if you are due to embark on a cruise but want to be able to explore Naples for a day and night. Staff amazing, room fantastic size so would highly recommend, just don’t eat at venue as food quality is the only thing that lets it down.
Gregory
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location for catching ferry to capri
Number of reviews per page
20
40