How many rooms are available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 229 rooms in total.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide parking?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides parking. Please confirm details directly with the hotel.

What do past guests say about Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Name: Cross Hotel Osaka（ORIX HOTELS & RESORTS）
Address: 2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085, 2-5-15 Shinsaibashi-suji, Kansai, 542-0085, Japan
Rating: 9.3

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9.3

/10

Exceptional

1,368 reviews

What Guests Say About Their Stay

S***i

9.4

/ 10

Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10.0

/ 10

The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9.4

/ 10

More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9.7

/ 10

The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9.7

/ 10

Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.

In the Area

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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Cross Hotel Osaka（ORIX HOTELS & RESORTS）

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

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Lobby Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Discover More About Cross Hotel Osaka（ORIX HOTELS & RESORTS）

General
Near Dotonbori

Location
With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.1 mi (0.1 km) from Shinsaibashi-suji Shopping Street.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Amerikamura - 0.1 km / 0.1 mi
Dotonbori - 0.1 km / 0.1 mi
Shinsaibashi-suji Shopping Street - 0.1 km / 0.1 mi
Tombori River Walk - 0.2 km / 0.1 mi
Dotonbori Glico Sign - 0.2 km / 0.1 mi
Namba Walk Shopping Mall - 0.3 km / 0.2 mi
Hozenji-Yokocho Alley - 0.4 km / 0.2 mi
Hozen-ji Temple - 0.4 km / 0.2 mi
Doton Plaza - 0.6 km / 0.4 mi
Namba Hatch - 0.7 km / 0.4 mi
Namba Grand Kagetsu Theater - 0.8 km / 0.5 mi
Namba Parks - 0.8 km / 0.5 mi
EDION Arena Osaka - 0.9 km / 0.5 mi
Kuromon Market - 0.9 km / 0.6 mi
Osaka City Air Terminal - 1 km / 0.6 mi

The nearest airports are:
Itami Airport (ITM) - 18 km / 11.2 mi
Kobe Airport (UKB) - 43.6 km / 27.1 mi
Kansai Intl. Airport (KIX) - 51.9 km / 32.3 mi

The preferred airport for Cross Hotel Osaka（ORIX HOTELS & RESORTS） is Kansai Intl. Airport (KIX).

Renovations
The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

Elevator
Exterior
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining
Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Bar, Cafe and Lounge

Common Space

Lobby

Exterior

Others

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Microwave (shared)
Smoking area

Public Facilities

Safety deposit box
Coffee shop
Elevator

Accessibilty

Wheelchair accessible
Accessible path of travel

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka（ORIX HOTELS & RESORTS）	229
Number of floors in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	14
Another facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

What are available facilities at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

There are top facilites at Cross Hotel Osaka（ORIX HOTELS & RESORTS） such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

The standard check-in time at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide breakfast?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a 4.0-star hotel.

How many floors does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 14 floors.

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More Reviews from Other Guests in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Overall Ratings & Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Traveloka (108)

Other sources (1,260)

9.4

Exceptional

From 1,260 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

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Top reviews

Yolanda

Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Location is excellent. Due the renovation, there was only 1 elevator available for the guests and that’s a big issue especially in morning when people started to check out with luggages. This hotel does not provide like facial cleaning, mouth wash or any of the body lotions products like any other hotels that we have stayed in Japan.

Natalie

with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Just ok. Nothing great but not terrible either.

Zeshan

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Best located hotel of our whole Japan trip, right next to Dotonbori. Staff were an absolute delight. Great great experience overall and would happily go back.

Camryn

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

great location

Will

with Friends

8.0

/10

Reviewed 14 week(s) ago

Good

Carl

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Only one working elevator for 14 floors. Tkes a long while. Check in an out is cpmplicated as was booking there. Breakfast was nice.

Ulysses

with Partner

8.0

/10

Reviewed 16 week(s) ago

Only had one elevator working and at times in the day had to wait a long time for an available one to come.

John

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Staff very helpful. Breakfast great.

Alvin

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very spacious, clean and comfortable. Will be staying here again on next visit to Osaka

Alex

with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The hotel and staff are great. However there was major construction going on (which I don't recall being arned about) that limited all 14 floors to 1 elevator. The club was a bit overrated so I didnt use it much. The views from the hotel were obscured by a construction veil. Breakfast was quite good, however and the staff is amazing and very helpful. The area is very busy, so keep that in mind.

George

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean, breakfast was great and the location was perfect.

NANCY

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Amazing location and clean

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Lobby 4 Cross Hotel Osaka（ORIX HOTELS & RESORTS）

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