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  2. Malaysia(5,801 hotel)
  3. Penang(543 hotel)
  4. Penang Island(484 hotel)
  5. Georgetown(305 hotel)
  6. Royale Chulan Penang

Royale Chulan Penang

No 1 & 2, Pengkalan Weld, George Town, , Georgetown, Penang Island, Penang, Malaysia, 10300
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According to 183 guests
3 guests talked about strategic locationPerfect stay at great location.
Soo K. K.
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Based on 724 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Pinang Peranakan Mansion
(0.35 km)
Clan Jetties of Penang
(0.35 km)
Penang Ferry Terminal
(0.40 km)
Fort Cornwallis
(0.41 km)
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Review by Traveloka users

Based on 121 reviews

Very Good
Show reviews that mention...
- Business travel
Nice and luxurious place and a place to come back.
- Business travel
So great! I will definitely stay here again in the future.
- Business travel
Comfortable and clean room, good location. Food to be improved.
- Romantic Vacation
Room is good, service is bad.
- Family vacation
Very nice hotel. I like so much
- Family vacation
Great stay! Variety choices of breakfast, friendly staffs, spacious room, good ambiance.
- Romantic Vacation
The service is slow and rude...
- Romantic Vacation
Service is slow. food is bad.
- Romantic Vacation
The entrance was well hidden, and doesn’t really makes much sense, but the building itself is amazing. There are 2 night clubs in front on the hotel, which are loud, and playing music until 3am! I don’t even understand how can they operate in that area and also don’t really know how people are not mentioning this in the reviews, but anyhow after the first night we have asked for our room to be changed to the opposite site(facing the port) and the staff was extremely helpful and nice, actually throughout our stay. Breakfast was so-so. Breakfast staff is nice and polite too! All in all recommended great hotel, and if we are visiting Penang we would stay again.
- Business travel
Good value hotel and easy to move around within georgetown
Based on
724 reviews
Review from
Solo travel51
Friends getaway84
Rating Result
Very Bad
Very Good
Excellent central location
Recently staying 3 nights in premier king room . Level 5 with small balcony overlooking the pool. Very quiet and could not hear any noise from the street traffic. Easy walking for tourist/ heritage area and the street art in Armenian street well worth visiting. Hotel staff have been excellent, no real language difficulties and the pricing makes this a very good option. Would definitely stay here again .
Business - Nov 20, 2017
Fantastic hotel
Firstly, if I could give this 5 stars, it wouldn’t be far from my experience. I just loved the heritage look of the hotel, the cosy way my room was set out and 2 exceptional employees (Bachan and Anita) that made my stay truly unforgettable. Both of these employees took what is a good hotel to become an exceptional hotel. The location is so good I didn’t even feel a need to take a trip to the beach. Exploring the many things around the hotel and eating a variety of food items meant it was the ideal spot for a foody like me. Special mention must also go to the 2 spa personnel that gave me a great aromatherapy massage plus body scrub and then a foot massage a couple of days later. The foot massage by Natasia was one of the best I have ever had. So relaxing and professional. The breakfast was quite extensive but not over the top. I don’t eat a lot so it was a bit of an under indulged feature for me. The service was exceptional here too. One thing I was very disappointed was their Pie Promotion. Despite being heavily advertised on their in-house tv, promotional material and at the lobby downstairs, it wasn’t available any more (it was only half way in the month too). I did point this out to the receptionist. Not a major issue but looked out of step amongst the other great aspects. In conclusion, great value for money, a couple of truly exceptional employees and a heritage hotel that I will recommend without hesitation. So do yourself a favour and book this place if you want a truly memorable stay in Georgetown.
Solo travel - Nov 20, 2017
Hotel with a bad location
This hotel is in the business district in Penang. Its so quiet at night, not many shops or eateries nearby except for a handful of dodgy pubs. If you drive past the hotel, you wouldn't even know its a hotel, the main entrance is located is some dark alley. The rooms are old and full of wood. The walkways have no aircon and smells. The breakfast was a joke, you are better off going to the food court right outside the hotel which closes at night. The staff are friendly and speak English but the hotel amenities are really bad.
Business - Nov 17, 2017
Vikki B
Old world elegance with all the amenities
Located in the heart of Georgetown on the waterfront, this hotel is a gem. The rooms are elegant and it is a full service hotel. The concierge spent extra time to ensure I knew where to locate the areas I wanted to see. The front desk staff also took extra time explaining things. Though not used by me, they appear to have excellent workout and conference facilities.
Solo travel - Nov 6, 2017
Exceptional hotel
There is only one review word that comes to mind when it comes to the staff at this hotel, "exceptional" Every time we are greet with utmost courtesy and respect. Every time we ask for something, eg. room service, it is done very quickly. Staff in the kitchen, again exceptional, having my standard cooked eggs ready for me without asking. Some say breakfast could be improved, but I say, it is a buffet breakfast not breakfast to order. I was very happy with breakfast as my belly grew. Love this place. PS. If you want to have a better stay, take the time and talk with staff members, really nice people.
Couples - Nov 2, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Medical service
  • Transportation
    • Area shuttle with surcharge
    • Bicycle rental
    • Car rental
    • Valet parking
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Family room
    • Non-smoking room
  • Sports and Recreations
    • Fitness
  • Accessibilty
    • Access friendly
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named The Royale Bintang Penang

    Royale Chulan Penang is located in area / city Georgetown.

    There are plenty of tourist attractions nearby, such as Pinang Peranakan Mansion within 0.35 km, and Clan Jetties of Penang within 0.35 km.

    About Royale Chulan Penang

    Whether you are planning an event or other special occasions, Royale Chulan Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

    Royale Chulan Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Royale Chulan Penang provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Royale Chulan Penang exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Royale Chulan Penang is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Royale Chulan Penang.

    Guests who checked into Royale Chulan Penang will be eligible for the complimentary entrance ticket to Made In Penang Interactive Museum (MIPIM). Upon check-in, our Reception will extend the complimentary tickets based on actual registered guests (Adults including children). This promotion is valid from now till 31 December 2017. *terms and conditions applied*

    Normal MIPIM ticket price is RM35nett per person for non-in house guest.

    Any cancellation received within 3 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Property policy).

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate.

    With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

    Pets are NOT allowed.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.