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The Waterfront Hotel Kuching

Hotels
68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000
EXTERIOR_BUILDING The Waterfront Hotel Kuching
EXTERIOR_BUILDING The Waterfront Hotel Kuching
EXTERIOR_BUILDING The Waterfront Hotel Kuching
LOBBY The Waterfront Hotel Kuching
LOBBY The Waterfront Hotel Kuching
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Traveloka
8.8 Impressive
From 839 reviews
See guests' helpful reviews!
Check guests' helpful experiences about this accommodation.
Staff are pleasant and helpful. The Executive King room is cozy, clean and new with many lightings that you couldn’t find in most hotels. The room has a beautiful Sarawak river and city view. The location is in the centre of the city. 1 minute to India street and 1 minute to the China Town. Couldn’t ask for more!
Yanti C.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000
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Available Room Types in The Waterfront Hotel Kuching

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Per Night
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Check-in
Tue, 07 Feb 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 839 reviews
8.8
Impressive
Fantastic
354
Very Good
397
Satisfying
27
Average
61
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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friendly staffs (12)
clean room (5)
great view (5)
great room (3)
great location (12)
tasty food (1)
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Language
English
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AK
Aniza K.
9.7
/ 10
05 Jul 2022
Business
Good value for money. Great area and nearby shopping areas and city attractions.

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Accommodation's Reply

07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
SU
Sandra U. J.
9.7
/ 10
14 May 2022
Holiday
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.

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Accommodation's Reply

03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
NH
Noor H. B. S.
9.7
/ 10
24 Apr 2022
Holiday
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.

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Accommodation's Reply

17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
SB
Sony B. A.
9.7
/ 10
01 Feb 2022

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MN
Magdaline N.
9.7
/ 10
18 Dec 2021
Staycation
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.

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NB
Noraizee B. I.
6.6
/ 10
29 Sep 2020
Staycation
Hotel staff is friendly but the process to check in taking too long. We arrived at 3.30 pm but only managed to get the room at 6pm. The hotel staff gave us late check out at 2pm only. Our room view is good - river view. But my room has faulty toilet door, hallway light not functioning. Shower head not functioning well too ;( Breakfast - the line to queue was too long due to understaff in the restaurant. 1 staff to assist 2 stations ;( The choice of food also not satisfying. However my check out experience is good.

1 liked this review

AB
Aishah B. S.
8.5
/ 10
25 Aug 2020
Holiday

1 liked this review

MM
Michelle M.
9.7
/ 10
03 Aug 2020
I highly recommend this hotel because is located in strategic location ...

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Accommodation's Reply

05 Aug 2020
Dear Michelle, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We truly appreciate your kind words and compliments! Your good review and recommendation are a motivation for us to continue giving our best on a daily basis. We hope to have the pleasure of having you with us very soon! Kind regards, Stefanie PR Manager
AN
Abner N.
9.7
/ 10
30 Mar 2020
Family vacation
Great location, really pleasant and clean rooms with an awesome view, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

1 liked this review

AA
Andri A.
9.4
/ 10
21 Jan 2020
Medical Travel

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
We are currently only receiveing guest check-in for those under Essential Services from 26th August - 30th September 2021. We also do serve guests who require for stay for valid reasons like medical appointments, as long as valid documentation can be provided to us.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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Hotel Description

Location
The Waterfront Hotel Kuching is a hotel in a good neighborhood, which is located at Kuching City Center.

The hotel has a very good location, also near the Kuching International Airport (KCH), which is only 8.24 km away.

Not only well positioned, but The Waterfront Hotel Kuching is also one of hotels near the following Sultan Iskandar Planetarium within 1.23 km and Astana Palace within 0.55 km.

About The Waterfront Hotel Kuching

Whether you are planning an event or other special occasions, The Waterfront Hotel Kuching is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Waterfront Hotel Kuching.

The Waterfront Hotel Kuching is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Waterfront Hotel Kuching will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Waterfront Hotel Kuching provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Waterfront Hotel Kuching provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Waterfront Hotel Kuching, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Waterfront Hotel Kuching is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Waterfront Hotel Kuching exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Waterfront Hotel Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Waterfront Hotel Kuching.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Public Facilities
  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Room service
  • WiFi in public area
Hotel Services
  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
Business Facilities
  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Things to Do
  • Fitness center
  • Indoor pool
  • Sauna
Connectivity
  • Internet point
  • LAN Internet
  • Free WiFi
Transportation
  • Secure parking
Accessibilty
  • Disabled access friendly
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 242 Hotels in Kuching

Most commonly asked questions about The Waterfront Hotel Kuching

What are available facilities at The Waterfront Hotel Kuching?

There are top facilites at The Waterfront Hotel Kuching such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Waterfront Hotel Kuching?

The standard check-in time at The Waterfront Hotel Kuching is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Waterfront Hotel Kuching provide breakfast?

Yes, The Waterfront Hotel Kuching provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.