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  1. Hotels
  2. Malaysia(9,465 Hotels)
  3. Sarawak(463 Hotels)
  4. Kuching(258 Hotels)
  5. Kuching City Center(233 Hotels)
  6. The Waterfront Hotel Kuching

The Waterfront Hotel Kuching

Hotels
68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000
EXTERIOR_BUILDING The Waterfront Hotel Kuching
EXTERIOR_BUILDING The Waterfront Hotel Kuching
EXTERIOR_BUILDING The Waterfront Hotel Kuching
LOBBY The Waterfront Hotel Kuching
LOBBY The Waterfront Hotel Kuching
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Traveloka
8.8 Impressive

From 804 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Staff are pleasant and helpful. The Executive King room is cozy, clean and new with many lightings that you couldn’t find in most hotels. The room has a beautiful Sarawak river and city view. The location is in the centre of the city. 1 minute to India street and 1 minute to the China Town. Couldn’t ask for more!
Yanti C.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 804 reviews

8.8
Impressive
Fantastic
339
Very Good
382
Satisfying
27
Average
56
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
NI
Noraizee I.
5 Reviews
6.6
/ 10
6.6
29 Sep 2020
Staycation
Family
Hotel staff is friendly but the process to check in taking too long. We arrived at 3.30 pm but only managed to get the room at 6pm. The hotel staff gave us late check out at 2pm only. Our room view is good - river view. But my room has faulty toilet door, hallway light not functioning. Shower head not functioning well too ;( Breakfast - the line to queue was too long due to understaff in the restaurant. 1 staff to assist 2 stations ;( The choice of food also not satisfying. However my check out experience is good.

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Aishah B. S.
4 Reviews
8.5
/ 10
8.5
25 Aug 2020
Holiday

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CB
Capriform B. S. B.
1 Reviews
9.7
/ 10
9.7
03 Aug 2020
I highly recommend this hotel because is located in strategic location ...

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Accommodation's Reply

05 Aug 2020
Dear Michelle, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We truly appreciate your kind words and compliments! Your good review and recommendation are a motivation for us to continue giving our best on a daily basis. We hope to have the pleasure of having you with us very soon! Kind regards, Stefanie PR Manager
AN
Abner N.
1 Reviews
9.7
/ 10
9.7
30 Mar 2020
Family vacation
Great location, really pleasant and clean rooms with an awesome view, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

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Aan C.
3 Reviews
9.4
/ 10
9.4
21 Jan 2020
Medical Travel

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ZA
ZANIF A. B. P.
3 Reviews
6.7
/ 10
6.7
15 Jan 2020
Family vacation
the place is nice and great location. However, the staff at the swimming pool facility is quite rude. Only swimming suits are allowed to swim at the pool but the staff can tell nicely or write a big notice saying only swimming suit allowed. But the way the staff tell people that you can't swim at the pool is quite rude for me. And the water at the swimming pool are too cold. Other than that it was an ok experience.

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JH
John H. T. S.
4 Reviews
8.5
/ 10
8.5
01 Jan 2020
Family vacation
Nice place, nice location, nice room and nice service. Only I am very unsatisfied with the lift. Too slow and need to wait few round only can ride. Mostly is full.

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kb
kartina b. k.
2 Reviews
6.1
/ 10
6.1
12 Dec 2019
Family vacation
The staff not friendly and the front desk a little bit rude.

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CH
CHONG H. L.
3 Reviews
6.5
/ 10
6.5
04 Dec 2019
been stayed twice before this. if compare, this round is the worst. No towel in the room when checked in as the reason is the hotel is fully occupied and not in time to dry and ready the towel. The hotel should upgrade the towel instead of still using very old type towel. Family room still giving 2 bottles of water, 2 pieces towel, 2 pieces toothbrush. The location is good. Connecting with Merdeka Mall. Carpenter Street is just opposite the hotel. The street full of tasty food and the waterfront is just walking distance.

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SK
Sangir K.
3 Reviews
6.3
/ 10
6.3
03 Dec 2019
Business travel
Generally the room housekeeping is satisfactory but lack of face towels. Parking of my car was a headache when check in and check out time. I can’t even park for the duration I f my check test and time at the VIP parking lot. There are so many VIP parking lots and empty so long my 3 days there. Check out I was not allowed to stop at the VIP parking lot close to the lobby entrance so that I can cart my luggage. I was asked to park 70 meters away. Security no where friendly nor considerate to guest. Who are the VIPs? What happen to us as guest not VIP. Thank

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location
The Waterfront Hotel Kuching is a hotel in a good neighborhood, which is located at Kuching City Center.

Not only well positioned, but The Waterfront Hotel Kuching is also one of hotels near the following Textile Museum within 0.04 km and Plaza Merdeka within 0.06 km.

About The Waterfront Hotel Kuching

Whether you are planning an event or other special occasions, The Waterfront Hotel Kuching is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Waterfront Hotel Kuching.

The Waterfront Hotel Kuching is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Waterfront Hotel Kuching will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Waterfront Hotel Kuching provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Waterfront Hotel Kuching provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Waterfront Hotel Kuching, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Waterfront Hotel Kuching is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Waterfront Hotel Kuching exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Waterfront Hotel Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Waterfront Hotel Kuching.

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Hotel Policy

Breakfast time start from 06:30 until 10:30.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

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Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Early check-in
    • Elevator
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Room service
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Cafe
    • Continental breakfast
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Things to Do
    • Fitness center
    • Indoor pool
    • Sauna
  • Connectivity
    • Internet point
    • LAN Internet
    • Free WiFi
  • Transportation
    • Secure parking
  • Accessibilty
    • Disabled access friendly
  • Shuttle Service
    • Airport transfer (surcharge)
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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