Nio Hotel

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8.1
/10
Very Good
4,490 reviews

What Guests Say About Their Stay

Distance To City Center (134)
Staff Friendliness (124)
Accessibility (117)
Bedroom (115)

D***a

9.1
/ 10
Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻

t***i

8.2
/ 10
The hotel is really nice, clean, the staff is friendly, the facilities are complete, the second time I stayed here and if I go to Penang I will stay here again. Thank you Tune Hotel
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Y***h

9.7
/ 10
Our stay at this hotel was very comfortable and clean. The staff was very friendly. We were offered a better room when we had a problem with the bathroom. It's also conveniently located near Gleneagles Hospital.
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X***l

10.0
/ 10
I have stayed at Tune Hotel Pulau Pinang 3 times and it has never disappointed me, besides its strategic location in the middle of the city. Tune Hotel is also pocket-friendly for those who want to go on a culinary tour and for people who are only visiting Penang for a short medical treatment. The hotel facilities are also adequate, clean, and comfortable.
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Felicia

9.4
/ 10
I had a wonderful stay at Tune Hotel Georgetown! From the moment I arrived, the staff made me feel genuinely welcome with their warm smiles and helpful attitude. They were always ready to assist, and their awareness of guests’ needs was impressive. The location is absolutely strategic—it’s right in the heart of Georgetown, close to local eateries, cultural sites, and convenience stores, which made getting around super easy. The hotel itself is clean, comfortable, and well-maintained, offering great value for money. I especially appreciated the comfortable bed, strong Wi-Fi, and overall cozy atmosphere. If you’re looking for a budget-friendly stay without sacrificing comfort, convenience, and service, I highly recommend Tune Hotel Georgetown. Definitely be coming back!
In the Area
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100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Nio Hotel is a well-established 3-star hotel situated along the bustling Jalan Burmah, one of Georgetown’s most prominent thoroughfares. With a total of 258 rooms spread across its modern structure, the hotel offers travellers a practical and comfortable base for exploring the UNESCO World Heritage Site of Georgetown and the wider Penang Island. Its location places guests right in the heart of the city’s cultural corridor, where colonial-era shophouses, vibrant street art, and some of Malaysia’s finest street food are all within easy reach. Guests are greeted by a 24-hour front desk, ensuring smooth arrivals regardless of the hour, while the property’s contemporary design incorporates lifts and air-conditioned common areas for added convenience. Whether you are visiting Penang for a weekend city break, a business engagement, or a longer heritage exploration, Nio Hotel provides a dependable home base that balances affordability with genuine comfort. What sets this property apart from other budget hotels in the area is its combination of location and thoughtful amenities. While many hotels in this price bracket cut corners, Nio Hotel includes facilities such as an on-site restaurant, massage services, and even a mini mart — small touches that make a significant difference during a stay. The hotel’s position on Jalan Burmah also means that guests are within walking distance of some of Georgetown’s most iconic landmarks, eliminating the need for frequent taxi rides or ride-hailing services.
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What's around Nio Hotel

100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050
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Lobby Nio Hotel
Exterior 2 Nio Hotel

Discover More About Nio Hotel

note: hotel was previously named Tune Hotel Georgetown Penang

Location


Nio Hotel is a hotel is located at Georgetown.

About Nio Hotel

Nio Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Nio Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Nio Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Nio Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Nio Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Nio Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Nio Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Nio Hotel is the right place to stay.

All facilities in Nio Hotel

Common Space Nio Hotel
Common Space
Lobby Nio Hotel
Lobby
Accommodation Services Nio Hotel
Accommodation Services
Exterior Nio Hotel
Exterior
Bedroom Nio Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Luggage storage
  • Porter

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

General

  • AC
  • Connecting rooms
  • Non-smoking room

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Nio Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that renovation works will be carried out from 5 August 2026 until the end of November 2026 to enhance our hotel and room facilities.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Nio Hotel
246
Number of floors in Nio Hotel
10
Another facilities in Nio Hotel
Coffee/tea in lobby, Early check-in, Late check-out, Room service, Safety deposit box

Frequently asked question in Nio Hotel

What are available facilities at Nio Hotel?
There are top facilites at Nio Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Nio Hotel?
The standard check-in time at Nio Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Nio Hotel?
Nio Hotel is a 3.0-star hotel.
How many floors does Nio Hotel have?
Nio Hotel has 10 floors.
How many rooms are available at Nio Hotel?
Nio Hotel has 246 rooms in total.
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More Reviews from Other Guests in Nio Hotel

Overall Ratings & Reviews Nio Hotel

Traveloka (4,486)
Other sources (4)
8.1
Very Good
From 4,486 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

8.1

People often mention about Nio Hotel
All
Distance to City Center (98)
Staff Friendliness (95)
Bedroom (92)
Accessibility (87)
Bathroom (86)
Surroundings (78)
Ambiance (78)
Check-in/out Time (74)
Hotel Area (73)
Wifi (71)
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Traveler Reviews Nio Hotel

Number of reviews per page
20
40
Customer reviews
R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
11 Aug 2026
Dear Guest, Thank you for your kind feedback. We’re glad you enjoyed our friendly staff and found the room clean and comfortable. We hope to welcome you again soon. Best regards, NIO Hotel Management Team.
J***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
In front of the entrance there is a durian for sale, the price is okay.
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Accommodation's Reply
30 Jul 2026
Dear Guest, Thank you for your review. We're glad you enjoyed the convenient location and that the durian stall right in front of the hotel was a pleasant surprise. We hope to welcome you back for another enjoyable stay soon. Best regards, NIO Hotel Management Team.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Strategic hotel location, comfortable rooms.
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed the strategic location and comfortable room. We look forward to welcoming you again. Best regards, NIO Hotel Management.
J***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Next to the hotel, there's a durian shop, near the New World Park food court, and near the Ming Xiang Tai cake shop. The hot shower is just the right temperature. Unfortunately, if you want hot water, you have to get it from the second-floor lobby. Towels are changed daily, and slippers are provided. A toothbrush and toothpaste, a hair dryer, and two bottles of mineral water are provided. However, the AC is located directly in front of the bed, making it unbearable after a while.
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Accommodation's Reply
19 Jun 2026
Dear Guest, Thank you for your detailed review. We're glad you enjoyed the nearby attraction. It's great to hear that the hot shower temperature was just right and that you appreciated the daily towel change, slippers, toiletries, hair dryer, and bottled water. We note your feedback about the AC placement and will consider it for improvements. We hope to welcome you again. Best regards, NIO Hotel Management Team.
Profile Picture
Ferdinandus
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The room was too small, no small table/chair, no television. It was close to my desired destinations: Park Food City, Prangin Mall, and Komtar bus terminal. Thanks for the hotel staff.
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your feedback. We're glad the location suited your needs and we'll consider your suggestions to improve the room amenities. Look forward to welcome you again. Best Regards, NIO Management.
q***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
A clean budget hotel stay in the city centre of Georgetown. Water dispenser and free flow of espresso is available at the lobby. Recently rebranded from Tune Hotel to Nio Hotel. Fast check-in and check-out without the hassle of a deposit. About a 15-minute walk to Komtar bus terminal and Penang Road. Free CAT bus is available from the side of Komtar bus terminal to explore clan jetty and heritage sites.
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Highly recommended for budget hotel. Clean and friendly staff🫰🏻
Find this review helpful?
Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Highly recommended as a budget hotel. Compact room but clean 👍🏻
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Accommodation's Reply
05 Jun 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed your stay and hope to see you again soon. Best regards, NIO Management .
D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻
Find this review helpful?
Accommodation's Reply
29 May 2026
Dear Guest, Thank you for your kind words. We're glad you enjoyed your stay and appreciate the recommendation. Hope to see you again. Best Regards, NIO Hotel Management.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
We always choose this hotel every time we go to Penang... because it's affordable, clean, and close to everywhere...
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your continued trust. We're happy to hear you enjoy our affordable, clean hotel with a convenient location. We look forward to welcoming you again. Best regards, NIO Hotel Management .
M***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The rooms are clean and decently sized, and the location is excellent. It’s perfect for solo travelers or couples, but not recommended for families. Since it’s a budget hotel, don't expect many amenities
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback. We're glad you enjoyed the cleanliness, size, and location. We appreciate your understanding regarding the amenities and hope to host you again soon. Best regards, NIO Hotel Management .
Miko L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 20 week(s) ago
The room was too small, the soundproofing was poor, and the staff weren't very friendly at night...
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Miko, Thank you for sharing this review with us. We sincerely apologize that certain aspects of the hotel did not meet your expectations. Your feedback is duly noted for our future development. Stay healthy & have a nice day ahead! Regards, Fadhlan - Guest Service Supervisor
Profile Picture
wiranlapat m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I'm having problems with the Wi-Fi; only one person in the room can log in, and it disconnects very frequently. I have to log in to the Wi-Fi all the time, which isn't ideal. I stayed at another hotel, and whenever my friends came to visit, we could all log in to the Wi-Fi, but here I can't.
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience with the WiFi and will look into improving the connection. We appreciate your feedback and hope to make your next stay better. Best regards, NIO Hotel Management .
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
Nice hotel, friendly staff, near bus stop, walkable to Macalister and Chowrasta market
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The staff was friendly! Good hotel location and walkable to Prangin Mall/Komtar bus terminal
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Small room but clean, staff helpful, near from food court.
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Zulkifli S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good location, clean hotel, only the room is a bit small.
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback We're glad you enjoyed the location and cleanliness. We appreciate your suggestion regarding the room size and hope to host you again soon. Best regards, NIO Hotel Management .
Oey K. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
I stayed here with a group of 8 people. The hotel was simply the best. It was clean, fragrant, and had plenty of restaurants nearby. There was a red bean ice shop and a dim sum restaurant nearby, as well as two shophouses right next door. 👍👍👍
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Oey K.N, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
We booked 8 rooms because we were a group, the hotel was clean, it was easy to find food, there were many vendors next to the hotel, those who like durian would find it tastier, in front of the hotel there was a shop selling Musang King durian, great 👍
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Even though the room is not that spacious, it is enough to put 2 suitcases, but the room is clean, the sheets are clean and fragrant, the hot water is smooth, if you want to find food, there are lots of places to stay next to the hotel, the receptionist is helpful, in short, it's great, we rented 8 rooms here because we were a group.
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3 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
Number of reviews per page
20
40

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Bedroom 4 Nio Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Nio Hotel

Traveloka (4,486)
Other sources (4)
8.1
Very Good
From 4,486 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

8.1

People often mention about Nio Hotel
All
Distance to City Center (98)
Staff Friendliness (95)
Bedroom (92)
Accessibility (87)
Bathroom (86)
Surroundings (78)
Ambiance (78)
Check-in/out Time (74)
Hotel Area (73)
Wifi (71)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nio Hotel

Number of reviews per page
20
40
Customer reviews
R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
11 Aug 2026
Dear Guest, Thank you for your kind feedback. We’re glad you enjoyed our friendly staff and found the room clean and comfortable. We hope to welcome you again soon. Best regards, NIO Hotel Management Team.
J***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
In front of the entrance there is a durian for sale, the price is okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Guest, Thank you for your review. We're glad you enjoyed the convenient location and that the durian stall right in front of the hotel was a pleasant surprise. We hope to welcome you back for another enjoyable stay soon. Best regards, NIO Hotel Management Team.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Strategic hotel location, comfortable rooms.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed the strategic location and comfortable room. We look forward to welcoming you again. Best regards, NIO Hotel Management.
J***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Next to the hotel, there's a durian shop, near the New World Park food court, and near the Ming Xiang Tai cake shop. The hot shower is just the right temperature. Unfortunately, if you want hot water, you have to get it from the second-floor lobby. Towels are changed daily, and slippers are provided. A toothbrush and toothpaste, a hair dryer, and two bottles of mineral water are provided. However, the AC is located directly in front of the bed, making it unbearable after a while.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
Dear Guest, Thank you for your detailed review. We're glad you enjoyed the nearby attraction. It's great to hear that the hot shower temperature was just right and that you appreciated the daily towel change, slippers, toiletries, hair dryer, and bottled water. We note your feedback about the AC placement and will consider it for improvements. We hope to welcome you again. Best regards, NIO Hotel Management Team.
Profile Picture
Ferdinandus
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The room was too small, no small table/chair, no television. It was close to my desired destinations: Park Food City, Prangin Mall, and Komtar bus terminal. Thanks for the hotel staff.
Find this review helpful?
Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your feedback. We're glad the location suited your needs and we'll consider your suggestions to improve the room amenities. Look forward to welcome you again. Best Regards, NIO Management.
q***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
A clean budget hotel stay in the city centre of Georgetown. Water dispenser and free flow of espresso is available at the lobby. Recently rebranded from Tune Hotel to Nio Hotel. Fast check-in and check-out without the hassle of a deposit. About a 15-minute walk to Komtar bus terminal and Penang Road. Free CAT bus is available from the side of Komtar bus terminal to explore clan jetty and heritage sites.
Read More
Find this review helpful?
Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Highly recommended for budget hotel. Clean and friendly staff🫰🏻
Find this review helpful?
Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Highly recommended as a budget hotel. Compact room but clean 👍🏻
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed your stay and hope to see you again soon. Best regards, NIO Management .
D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻
Find this review helpful?
Accommodation's Reply
29 May 2026
Dear Guest, Thank you for your kind words. We're glad you enjoyed your stay and appreciate the recommendation. Hope to see you again. Best Regards, NIO Hotel Management.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
We always choose this hotel every time we go to Penang... because it's affordable, clean, and close to everywhere...
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your continued trust. We're happy to hear you enjoy our affordable, clean hotel with a convenient location. We look forward to welcoming you again. Best regards, NIO Hotel Management .
M***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The rooms are clean and decently sized, and the location is excellent. It’s perfect for solo travelers or couples, but not recommended for families. Since it’s a budget hotel, don't expect many amenities
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback. We're glad you enjoyed the cleanliness, size, and location. We appreciate your understanding regarding the amenities and hope to host you again soon. Best regards, NIO Hotel Management .
Miko L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 20 week(s) ago
The room was too small, the soundproofing was poor, and the staff weren't very friendly at night...
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Miko, Thank you for sharing this review with us. We sincerely apologize that certain aspects of the hotel did not meet your expectations. Your feedback is duly noted for our future development. Stay healthy & have a nice day ahead! Regards, Fadhlan - Guest Service Supervisor
Profile Picture
wiranlapat m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I'm having problems with the Wi-Fi; only one person in the room can log in, and it disconnects very frequently. I have to log in to the Wi-Fi all the time, which isn't ideal. I stayed at another hotel, and whenever my friends came to visit, we could all log in to the Wi-Fi, but here I can't.
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience with the WiFi and will look into improving the connection. We appreciate your feedback and hope to make your next stay better. Best regards, NIO Hotel Management .
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
Nice hotel, friendly staff, near bus stop, walkable to Macalister and Chowrasta market
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The staff was friendly! Good hotel location and walkable to Prangin Mall/Komtar bus terminal
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Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Small room but clean, staff helpful, near from food court.
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Zulkifli S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good location, clean hotel, only the room is a bit small.
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback We're glad you enjoyed the location and cleanliness. We appreciate your suggestion regarding the room size and hope to host you again soon. Best regards, NIO Hotel Management .
Oey K. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
I stayed here with a group of 8 people. The hotel was simply the best. It was clean, fragrant, and had plenty of restaurants nearby. There was a red bean ice shop and a dim sum restaurant nearby, as well as two shophouses right next door. 👍👍👍
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Oey K.N, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
We booked 8 rooms because we were a group, the hotel was clean, it was easy to find food, there were many vendors next to the hotel, those who like durian would find it tastier, in front of the hotel there was a shop selling Musang King durian, great 👍
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Even though the room is not that spacious, it is enough to put 2 suitcases, but the room is clean, the sheets are clean and fragrant, the hot water is smooth, if you want to find food, there are lots of places to stay next to the hotel, the receptionist is helpful, in short, it's great, we rented 8 rooms here because we were a group.
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3 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
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