Emporio Cancun Optional All Inclusive

Resorts
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8.0
/10
Very Good
2,849 reviews

What Guests Say About Their Stay

Trucmy

10.0
/ 10
Great location close to the airport and all time beach access. Best service I ever experienced. Book the all inclusive it's the best deal!

Angel Dejesus

10.0
/ 10
Everything was good the staff was so nice and attendant , the only problem was the entrance elevator didn’t work…

Makayla

10.0
/ 10
We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful
In the Area
See Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
Emporio Cancun Optional All Inclusive is a resort is located at Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emporio Cancun Optional All Inclusive

Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Emporio Cancun Optional All Inclusive
Lobby 2 Emporio Cancun Optional All Inclusive

Discover More About Emporio Cancun Optional All Inclusive

Location
Emporio Cancun Optional All Inclusive is a resort is located at Cancun.

About Emporio Cancun Optional All Inclusive

Have fun with various entertaining facilities for you and the whole family at Emporio Cancun Optional All Inclusive, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Emporio Cancun Optional All Inclusive will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Emporio Cancun Optional All Inclusive.

All facilities in Emporio Cancun Optional All Inclusive

Bar, Cafe and Lounge Emporio Cancun Optional All Inclusive
Bar, Cafe and Lounge
Swimming Pool Emporio Cancun Optional All Inclusive
Swimming Pool
Entertainment Facility Emporio Cancun Optional All Inclusive
Entertainment Facility
Fitness Center Emporio Cancun Optional All Inclusive
Fitness Center
Functional Hall Emporio Cancun Optional All Inclusive
Functional Hall

Things to Do

  • Outdoor pool
  • Garden
  • Beach towel
  • Fitness center
  • Spa
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Transportation

  • Limited parking
  • Bicycle rental

Nearby Facilities

  • Gift shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Emporio Cancun Optional All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emporio Cancun Optional All Inclusive
545
Number of floors in Emporio Cancun Optional All Inclusive
9
Another facilities in Emporio Cancun Optional All Inclusive
Outdoor pool, Garden, Beach towel, Fitness center, Spa

Frequently asked question in Emporio Cancun Optional All Inclusive

What are available facilities at Emporio Cancun Optional All Inclusive?
There are top facilites at Emporio Cancun Optional All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Emporio Cancun Optional All Inclusive?
The standard check-in time at Emporio Cancun Optional All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Emporio Cancun Optional All Inclusive provide breakfast?
Yes, Emporio Cancun Optional All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emporio Cancun Optional All Inclusive?
Emporio Cancun Optional All Inclusive is a 4.0-star hotel.
How many floors does Emporio Cancun Optional All Inclusive have?
Emporio Cancun Optional All Inclusive has 9 floors.
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More Reviews from Other Guests in Emporio Cancun Optional All Inclusive

8.0
Very Good
From 2,849 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Emporio Cancun Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Alexandra
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel was completely misleading. It looks nothing like the photos. The food and drinks are terrible and staff were unhelpful. The check in took hours. The beach was so crowded and I would not stay again.
DeMari
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean as well as the resort as a whole, but it was a little rundown. It looks like it used to be a very nice property. I give it some grace because rundown doesn’t necessarily mean dirty, so it was clean, but it looked like they could use some upgrades and remodeling. There was no microwave in my room, and granted, that’s fine, but there has to have been a microwave somewhere on the resort, and they didn’t let us use it, and I think this was a ploy to get us to buy their nasty food via room service. I didn’t use the pools, but there was one pool that was closed. I guess for renovations and everything, that we ate through room service was mediocre. You probably could’ve made it better at home. We tried to book reservations at the two restaurants that they have on site, but the website said that they were booked and then wouldn’t allow you to make the reservation days in advance. When we brought this up to the staff, they said to just try again tomorrow, and we had the same issue the next day.
Read More
Jalin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo muy limpio la comida exelente igual los servicios
Abdalrahman
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms
Suzannr
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout
Rosa
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was excellent property was clean food was amazing
NIKKI
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely one of the worst resort experiences I’ve had. The staff is rude, unhelpful, and nobody seems to know what’s going on. We waited forever for basic things like check-in, towels, housekeeping, and maintenance. The rooms smell musty, things are broken, and when you report problems, you spend HOURS chasing people for updates. This place looks much better online than it does in person. Save your money and book literally anywhere else in Cancun.
Read More
Darian
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

None of the hot tubs worked properly, check in and check out were great overal for the price it was a 6 out of 10
Trucmy
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location close to the airport and all time beach access. Best service I ever experienced. Book the all inclusive it's the best deal!
Lizbeth
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, it was good. People are extremely nice, the facility is clean, and their rooms are what they show in the pic… But when it comes to the pool, from the three pools, not all of them were open, I guess because of the season also. Be careful when booking through the app since they will offer you a package for all-inclusive, but when you get there, most likely, they will tell you that you got a different package, and then that will be an extra for it. Also, they have a feed for room service (maybe my expectations were based on previous experience that I had from other all-inclusive where everything is inclusive and you tip if you want, but not that they will charge you a about 10 us or 300 pesos to bringing your food up every time you order). In addition, you’re not allowed to bring food out of the buffet.
Read More
Samuel
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Alberca cerrada Loby con demaciodo calor
Merey
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big pool and main lounge was under construction! Kids pool was murky! The only “okay” pool was next to construction work, very noisy!
Isidra
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I found all dirty pillows and all decorative pillows smells so bad during my stay they didn’t leave any wash cloths I leave a notes twice but never leave it many things I don’t like it they give me the worst room
André
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Une excellent personnel et bon restaurant
Ruben
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property nice view
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great, spoke English very well. Jesus A. was especially helpful. The room was nice and had a great view. Food at the buffet was good, easy to access and readily available. I was especially happy with Gabriel at the amenity desk, very helpful with excursions and local fun.
Jasmine
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Angel Dejesus
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good the staff was so nice and attendant , the only problem was the entrance elevator didn’t work…
Francisco
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Y
Alana
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Purchase the all inclusive meal plan.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Emporio Cancun Optional All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 2,849 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emporio Cancun Optional All Inclusive

Number of reviews per page
20
40
Top reviews
Alexandra
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel was completely misleading. It looks nothing like the photos. The food and drinks are terrible and staff were unhelpful. The check in took hours. The beach was so crowded and I would not stay again.
DeMari
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean as well as the resort as a whole, but it was a little rundown. It looks like it used to be a very nice property. I give it some grace because rundown doesn’t necessarily mean dirty, so it was clean, but it looked like they could use some upgrades and remodeling. There was no microwave in my room, and granted, that’s fine, but there has to have been a microwave somewhere on the resort, and they didn’t let us use it, and I think this was a ploy to get us to buy their nasty food via room service. I didn’t use the pools, but there was one pool that was closed. I guess for renovations and everything, that we ate through room service was mediocre. You probably could’ve made it better at home. We tried to book reservations at the two restaurants that they have on site, but the website said that they were booked and then wouldn’t allow you to make the reservation days in advance. When we brought this up to the staff, they said to just try again tomorrow, and we had the same issue the next day.
Read More
Jalin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo muy limpio la comida exelente igual los servicios
Abdalrahman
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms
Suzannr
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout
Rosa
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was excellent property was clean food was amazing
NIKKI
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely one of the worst resort experiences I’ve had. The staff is rude, unhelpful, and nobody seems to know what’s going on. We waited forever for basic things like check-in, towels, housekeeping, and maintenance. The rooms smell musty, things are broken, and when you report problems, you spend HOURS chasing people for updates. This place looks much better online than it does in person. Save your money and book literally anywhere else in Cancun.
Read More
Darian
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

None of the hot tubs worked properly, check in and check out were great overal for the price it was a 6 out of 10
Trucmy
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location close to the airport and all time beach access. Best service I ever experienced. Book the all inclusive it's the best deal!
Lizbeth
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, it was good. People are extremely nice, the facility is clean, and their rooms are what they show in the pic… But when it comes to the pool, from the three pools, not all of them were open, I guess because of the season also. Be careful when booking through the app since they will offer you a package for all-inclusive, but when you get there, most likely, they will tell you that you got a different package, and then that will be an extra for it. Also, they have a feed for room service (maybe my expectations were based on previous experience that I had from other all-inclusive where everything is inclusive and you tip if you want, but not that they will charge you a about 10 us or 300 pesos to bringing your food up every time you order). In addition, you’re not allowed to bring food out of the buffet.
Read More
Samuel
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Alberca cerrada Loby con demaciodo calor
Merey
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big pool and main lounge was under construction! Kids pool was murky! The only “okay” pool was next to construction work, very noisy!
Isidra
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I found all dirty pillows and all decorative pillows smells so bad during my stay they didn’t leave any wash cloths I leave a notes twice but never leave it many things I don’t like it they give me the worst room
André
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Une excellent personnel et bon restaurant
Ruben
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property nice view
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great, spoke English very well. Jesus A. was especially helpful. The room was nice and had a great view. Food at the buffet was good, easy to access and readily available. I was especially happy with Gabriel at the amenity desk, very helpful with excursions and local fun.
Jasmine
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Angel Dejesus
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good the staff was so nice and attendant , the only problem was the entrance elevator didn’t work…
Francisco
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Y
Alana
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Purchase the all inclusive meal plan.
Number of reviews per page
20
40