Does Krystal Ixtapa All Inclusive provide parking?

Yes, Krystal Ixtapa All Inclusive provides parking. Please confirm details directly with the hotel.

What do past guests say about Krystal Ixtapa All Inclusive?

Krystal Ixtapa All Inclusive is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Krystal Ixtapa All Inclusive

Name: Krystal Ixtapa All Inclusive
Address: Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880, Boulevard Ixtapa S/N, Lote 4 y 4 A, Estado de Guerrero, 40880, Mexico
Rating: 7.2

Resorts

7.2

/10

Pleasant

1,000 reviews

What Guests Say About Their Stay

Evelyn Lechuga

10.0

/ 10

Great place for the price. Breathtaking views from the ocean view room. Lots of amenities and great food. Our favorite was the mexican restaurant for dinner and the cevicheria during the day, tacos in the evening. The bartender Lorenzo was super friendly and served us delicious drinks, he always made sure that they tasted exactly like we wanted. You can order drinks at the beach as well, they just down serve food (only downside for me). Plenty of umbrellas and chairs at the beach, the beach is super clean! No seagrass what so ever. The other thing I enjoyed was that they have nortenos that you can hire on the beach and a flying kite parachute . Very cool experience over all. If you want to buy soveneirs there is a small market off the strip nearby.

Abel

10.0

/ 10

Excelente comida. Muy limpio, todo el personal es muy amable especialmente la señorita Selene.

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Eduardo

10.0

/ 10

VIP members should have more privileges besides the "skipping the line in the bar" thing.

In the Area

See Map

Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

Swimming Pool

24-Hour Front Desk

Elevator

Krystal Ixtapa All Inclusive is a resort is located at Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Krystal Ixtapa All Inclusive

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Krystal Ixtapa All Inclusive

Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

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Discover More About Krystal Ixtapa All Inclusive

General

Near Magic World Aquapark

Location

With a stay at Krystal Ixtapa All Inclusive in Ixtapa (El Palomar), you'll be a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This all-inclusive resort is 7.1 mi (11.3 km) from La Ropa Beach and 0.7 mi (1.2 km) from Magic World Aquatic Park.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

El Palmar Beach - 0.3 km / 0.2 mi
Delfiniti - 0.5 km / 0.3 mi
Magic World Aquapark - 0.7 km / 0.4 mi
Magic World Aquatic Park - 0.7 km / 0.5 mi
Marina Ixtapa - 1.2 km / 0.7 mi
Marina Ixtapa Golf Club - 2.1 km / 1.3 mi
Vista Hermosa Beach - 2.6 km / 1.6 mi
Ixtapa Golf Course - 3 km / 1.9 mi
Quieta Beach - 7.1 km / 4.4 mi
Playa Azul Grand - 7.3 km / 4.5 mi
Sacrificio Beach - 7.4 km / 4.6 mi
Playa Contramar - 7.9 km / 4.9 mi
Varadero Beach - 8.1 km / 5.1 mi
Ixtapa Island - 8.1 km / 5.1 mi
Coral Beach - 8.1 km / 5.1 mi

The nearest major airport is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.3 km / 11.4 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Dining

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Rooms

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Krystal Ixtapa All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Beach umbrella
Spa
Garden
Beach towel
Waterslide
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Sports and Recreations

Fitness center
Game room
Volleyball
Billiard

Kids and Pets

Babysitting
Children facilities

General

Reception hall
Parking

Public Facilities

Elevator
Smoke-free area

Business Facilities

Meeting rooms
Conference rooms

Nearby Facilities

Gift shop
Hair salon

Family-friendly Facilities

Children pool

Transportation

Bicycle rental

Food and Drinks

Snack bar

Accommodation Policy & General Information in Krystal Ixtapa All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

16:00 - 00:00

Check-out:

Before 12:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Onsite COVID-19 testing (PCR) is available, Cashless transactions are available, Onsite COVID-19 testing (Antigen) is available, Essential workers only - NO

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time	From 16:00 - 00:00 - to 12:00
Available rooms at Krystal Ixtapa All Inclusive	255
Number of floors in Krystal Ixtapa All Inclusive	11
Another facilities in Krystal Ixtapa All Inclusive	Shops, Outdoor pool, Beach umbrella, Spa, Garden

Frequently asked question in Krystal Ixtapa All Inclusive

What are available facilities at Krystal Ixtapa All Inclusive?

There are top facilites at Krystal Ixtapa All Inclusive such as Swimming Pool, 24-Hour Front Desk, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Krystal Ixtapa All Inclusive?

The standard check-in time at Krystal Ixtapa All Inclusive is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Krystal Ixtapa All Inclusive?

Krystal Ixtapa All Inclusive is a 3.0-star hotel.

How many floors does Krystal Ixtapa All Inclusive have?

Krystal Ixtapa All Inclusive has 11 floors.

How many rooms are available at Krystal Ixtapa All Inclusive?

Krystal Ixtapa All Inclusive has 255 rooms in total.

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More Reviews from Other Guests in Krystal Ixtapa All Inclusive

Overall Ratings & Reviews Krystal Ixtapa All Inclusive

Other sources (1,000)

7.2

Pleasant

From 1,000 reviews

Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

7.6

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Traveler Reviews Krystal Ixtapa All Inclusive

Number of reviews per page

Top reviews

Silvia

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great service.!!!

Jordan

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very good ! Nice clean rooms, safe

Michael

Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

we didnt like the food.

Michael Jason

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Upon arriving to Ixtapa we were notified our luggage was left in Mexico City, not the hotels fault though. We arrived to a dirty room, the table was sticky and had not been cleaned. After after a horrible dinner, we went up to our room, the door lock would not let us in, someone was sent to look at it, after 40 mins in the hallway I wanted to speak to a manager, after telling him I was not impressed they changed us room, at 6 am my wife woke me up stating bugs where in the bed and she was bitten. we asked for a refund which we where given. I booked another hotel. Having stayed at Krystal Cancun and Krystal Los Cabo I chose Krystal Ixtapa as we had great experiences with this hotel before. I am extremely disappointed that the start of our trip was ruined to these experiences, sure they gave us a refund for 6 nights, not 7 as they still charged us to sleep with bugs. No offer of anything to make up for the poor experience we had, I felt the management could have handled this so much better, I expected more and now the Krystal has lost us as customers.

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The service at the Kristal hotel was terrible, the security staff and employees were no professional. Supposadly all inclusive, there was almost no food for lunch and dinner, the room was dirty. The show was karioke, was done by the client. The hotel was so expensive only for sleep. The hotel kristal will never be used again. The hotel advertising is theft.

Oscar

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room was amazing with the ocean view, we got a two beds that were comfortable enough I just think it lacked on the bedsheets too light for my comfort and the hot water kept getting cold but other than that it was a very nice hotel and the staff were very friendly and helpful. I would definitely go back.

Dorothea

Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff and management were helpful to o address any issues.

Evelyn Lechuga

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Armando

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean room and the staff was super helpful and friendly

Abel

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Excelente comida. Muy limpio, todo el personal es muy amable especialmente la señorita Selene.

Michelle

Leisure with Children

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Bathroom didn’t work

Eduardo

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

VIP members should have more privileges besides the "skipping the line in the bar" thing.

Joanne

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The rooms were clean, the staff were very helpful and always kind. The food was good. The a la carte were good as well. Only thing was there weren't any chairs on the balcony and no face cloths

Vanessa

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Nuestra experiencia en el Hotel Krystal fue excelente desde el primer día. Las instalaciones están limpias, cómodas y muy bien cuidadas. La alberca y las áreas comunes siempre están impecables, y la ubicación es perfecta para disfrutar de Ixtapa sin complicaciones. Queremos reconocer especialmente a Selene de conserje quien nos brindó una atención de primer nivel. Siempre estuvo atenta, con la mejor disposición, y hasta nos ayudó a reservar un restaurante que queríamos probar. Su servicio fue impecable y marcó una gran diferencia en nuestra estancia. También queremos agradecer al señor Casimiro, quien trabaja en Paseo por México. Nos encantó el toque personal que le dio a nuestra visita al compartir parte de su historia lleva 35 años trabajando en este lugar. Fue muy atento, nos recomendó bebidas nuevas y cuidó cada detalle. Su dedicación y calidez hicieron que nuestra experiencia fuera aún más especial. Llevamos nueve años hospedándonos en este hotel, y sin duda regresaríamos.

Yesenia

Leisure with Children

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The concierge team was very helpful and gentle.

HARRY

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The concierge department, Kayle, Selen, and Rafa get getting us checked in booking our VIP perks and in having fish that we caught while we were out fishing prepared by the kitchen with three different plates. Excellent job thank you.

gerardo

Leisure

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Clean room

Diana Laura

Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Personal amable y servicial, comida rica, instalaciones cómodas y muchos beneficios por reservar por Expedia

Eva

Family

2.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The check in staff were terrible. They were unorganized and very rude. The concierge lady was super friendly and she gave me more information then the front desk lady.

Monica

Leisure with Children

2.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

HORRIBLE. Don’t bother wasting your money here, rooms are outdated. No fridge according to the staff it was due too “covid” then we were told another story that it was because they wanted to control the medication that was entering the property. WEIRD FOR THAT EXPLANATION. Oh don’t get me start the food was horrible and I’ve traveled to other hotels which their food was amazing compared to here. LEAKS EVERYWHERE. Not work elevators. Poor management. Everything was horrible worse week of my life. If I can get my money back that would be amazing. Because what was a coupon going to fix anything?!?! JOKE RESORT.

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Disclaimer

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