Loreto Bay Golf & Sea at Baja

Room was unclean. I step on sharp staples and hurt my foot. A hard plastic with sharp staples was loose from the bottom of bed and I was walking bare feet and stepped on the staples and cut my foot. I was bleeding a little. I applied my own self care. Also, I requested the patio to be cleaned and dusted but it was not done. Staff was unmotivated

This place is falling apart. It has a beautiful view and a nice beach but the place looks old and dirty . Stayed here one night and couldn’t sleep because the couple next to us was fighting in the middle of the night. It was uwful.

Hotel can use an update. Pool area needs some concrete patch work, service was extremely slow, personnel needs customer service training. From reception to servers and bartenders. Food was good when they got your order right. Breakfast included is not worth the money, very limited on the options included. Best to order à la carte.

Food was ok . Took a while to get to table The jacuzzi was not hot

The private each is excellent, there’s walkable eating options and mini stores.

It is an old property but the area is amazing and well worth the money. Free kayaks. Mind that it is 20mins taxi from downtown and there is no Uber. I highly recommend it anyway. I will definitively be going back.

Pool concrete and areas did not appear to be up-kept. Gym was in disrepair and unusable, staff said its being remodeled but no work was in process or being done. Disallowed to plug in a rented golfcart. Bicycle rental not available, staff said they were all in maintenance being repaired. Drink service on the beach only available on 1 day. Inadequate quantity of loungers for guests. Food and drink quality not up to par for the price. We asked about paying to upgrade our room with a larger bed and were told the rooms with larger beds do not have a 2nd bed - Yet when we left we saw a 2nd portable bed being removed from another room??? On-site store was permanently closed with a chain on the door and closest store is a 10 minute walk. Beach towels not readily available. Hot water not always available for showering. Staff was nice and did the best they could with their hands tied. Maid service and room quality was great. Pictures of the resort are inaccurate and at least 20 years old. All in all it is a less than mediocre place with very little to do and badly needs a facelift.

Nice swim-up bar.

First time in Loreto. Got a super package through Expedia. Great location! Great beach! Decent food in both breakfast restaurant and bar restaurant. Within walking distance to several other restaurants and bistros. Don’t miss the rooftop bar of the Aventuras Hotel. Beautiful landscaping everywhere! Direct flight from Calgary on WestJet. 15 minute cab ride from airport to resort. Wonderful local markets on Friday and Saturday nights. We will absolutely go back!

The breakfast items were fresh. We had the option of buffet or made to order breakfast. Everything was delicious.

Wonderful!

Food was expensive

Na9

Upon arrival, was helped by a lovely young lady who spoke English well. She told us we could have a late check out at no extra charge. The next day she wasn’t working and after the check out time when we were checking out, they told me I needed to pay for the extra time. They ended up not charging me after I challenged it. Rooms were nice enough. Two sheets on the bed, no blanket. Towels were a bit threadbare. Food and drinks were very good at the restaurant. Location was beautiful.

The resort is beautiful and located in a really beautiful place, with an incredible beach. Lucky for whoever manages this place, because this almost allows folks to be able to overlook everything else, which was by and large, absolutely awful. The food is so incredibly bad, it’s almost unbelievable. Like, you’d have to try to get to the levels of awful that the food and restaurants are at this resort. Truly incredible. Really bad flavors and cooked to imperfection. Steaks come well done, dried and jerky like, if you order any temperature. Also, the staff could not be more bothered. I don’t know if this is due to the current climate of our world or what, but front desk, servers, land keepers, whoever! All seem incredibly put off to give anyone ANY attention. Our experience was surprisingly positive, despite management and staffs efforts to mar it not so.

Such a beautiful location, they have no open bars or restaurants until 3 pm, and unfortunately the staff is not friendly at all, you are not allowed to go into the beautiful golf course unless you are playing and the property needs to be updated a bit.

The hotel is ok, the staff need to be more attentive it just feels like they want the hotel to die. Restaurant only open for breakfast, the sports bar didn’t open during my stay y asked why they say because lower ocupancy. I will definitely not stay here again.

My stay was in a junior suite, I had booked it because I wanted a view, the room had a partial view of the sea, and golf course, I would say it was a nice view. The room, however was marginally clean, smelled of dust, the windows were dirty, although the bathroom was clean with the exception of the half worn off factory sticker on the base of the toilet, not a big deal, but certainly lends to lack of attention to details. The coffee maker did not work, and there was only one cup provided. The road had a spacious deck, but it was dirty, the outside light did not work, and the single comfortable chair was broken and unusable, the Chase lounge had no pad, leaving a small table with uncomfortable chairs as the only seating. The property is very poorly marked for directions on how to get to your room, no direction/map from the front desk, leading to a lot of walking around through poorly marked corridors, searching for your room. My room was on the third floor, I do believe there is an elevator on the property I did not locate it, requiring hauling luggage up three floors. The bed and bedding we’re not particularly comfortable, but adequate. Most annoyingly, there was no hot water. I believe this was a hotel wide problem, as friends that were staying in a different area of the resort and they also had no hot water. At checkout, I discussed all these issues with the front desk. Staff received cursory apologies, no meaningful explanations or offers to try to make things right.

Clean Room, Ocean View

View and access to beach were fantastic