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Mahekal Beach Front Resort & Spa

Hotels
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8.8
Very Good
1,003 reviews

What Guests Say About Their Stay

Jenna

10.0
/ 10
Wish we could have stayed longer! A little bit of paradise in the very busy Playa Del Carmen. The staff are excellent. Would absolutely stay again!

Jesus San

10.0
/ 10
Property was clean and well Kept, staff was amazing and the beach was next level

Pedro

10.0
/ 10
Great location, I loved that you can opt out of the all inclusive. Great staff all of them were nice and friendly. Just understand that if you are not in the all inclusive plan, menu options are limited.
In the Area
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38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Staying at Mahekal Beach Front Resort & Spa is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mahekal Beach Front Resort & Spa

38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Exterior Mahekal Beach Front Resort & Spa
Exterior 2 Mahekal Beach Front Resort & Spa

Discover More About Mahekal Beach Front Resort & Spa

General
Near Super Chedraui Selecto Avenida 10

Location
With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. This beach hotel is 0.4 mi (0.7 km) from Mario Villanueva Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Mamitas Beach - 0.1 km / 0.1 mi
Super Chedraui Selecto Avenida 10 - 0.6 km / 0.4 mi
Coco Beach - 0.6 km / 0.4 mi
Quinta Avenida - 0.7 km / 0.4 mi
Playa Avenida Colosio - 0.7 km / 0.5 mi
Mario Villanueva Madrid - 0.8 km / 0.5 mi
Pier Navega - 0.9 km / 0.6 mi
Quinta Alegría Shopping Mall - 1.1 km / 0.7 mi
Calle Corazón - 1.4 km / 0.8 mi
Calle 12 - 1.4 km / 0.9 mi
Playa del Carmen Lighthouse - 1.5 km / 0.9 mi
Nuestra Senora del Carmen Catholic Church - 1.6 km / 1 mi
Frida Kahlo Museum - 1.7 km / 1 mi
3D Museum of Wonders - 1.7 km / 1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.9 km / 22.9 mi
Cancun Intl. Airport (CUN) - 55.4 km / 34.4 mi
Tulum Intl. Airport (TQO) - 107.2 km / 66.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.

All facilities in Mahekal Beach Front Resort & Spa

Swimming Pool Mahekal Beach Front Resort & Spa
Swimming Pool
Entertainment Facility Mahekal Beach Front Resort & Spa
Entertainment Facility
Fitness Center Mahekal Beach Front Resort & Spa
Fitness Center
Functional Hall Mahekal Beach Front Resort & Spa
Functional Hall
Common Space Mahekal Beach Front Resort & Spa
Common Space

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Beach umbrella
  • TV lounge
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Public Facilities

  • Coffee shop
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Accommodation Policy & General Information in Mahekal Beach Front Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
  • Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mahekal Beach Front Resort & Spa
195
Number of floors in Mahekal Beach Front Resort & Spa
2
Another facilities in Mahekal Beach Front Resort & Spa
Babysitting with surcharge, Romantic proposal packages, Outdoor pool, Beach umbrella, TV lounge

Frequently asked question in Mahekal Beach Front Resort & Spa

What are available facilities at Mahekal Beach Front Resort & Spa?
There are top facilites at Mahekal Beach Front Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Mahekal Beach Front Resort & Spa?
The standard check-in time at Mahekal Beach Front Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mahekal Beach Front Resort & Spa provide breakfast?
Yes, Mahekal Beach Front Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa is a 4.0-star hotel.
How many floors does Mahekal Beach Front Resort & Spa have?
Mahekal Beach Front Resort & Spa has 2 floors.
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More Reviews from Other Guests in Mahekal Beach Front Resort & Spa

Overall Ratings & Reviews Mahekal Beach Front Resort & Spa

Other sources (1,003)
8.8
Very Good
From 1,003 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Mahekal Beach Front Resort & Spa

Number of reviews per page
20
40
Top reviews
Jenna
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Wish we could have stayed longer! A little bit of paradise in the very busy Playa Del Carmen. The staff are excellent. Would absolutely stay again!
Jesus San
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was clean and well Kept, staff was amazing and the beach was next level
Flemania
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was one of the most disappointing resort experiences we’ve had. The property is beautiful, but our stay was overshadowed by constant problems. We had to move rooms twice because of serious maintenance and cleanliness issues. Our first room had roaches, large gaps around the front door that allowed geckos inside, poor water pressure, and other maintenance problems. After being moved, the air conditioning completely failed, leaving us without AC overnight in the Riviera Maya heat until another room could be arranged. We spent more time packing, unpacking, meeting with management, and waiting on maintenance than enjoying our vacation. Even the common areas were disappointing, with animals wandering through the breakfast area while guests were eating. Management acknowledged our experience was unacceptable, apologized, and approved a $600 refund, which I signed for before checkout. Weeks later, I still have not received the refund. I was also told the document I signed meant I couldn’t discuss my experience with other guests, yet I was never given a copy of what I signed. Problems can happen anywhere, but failing to honor a promised refund and leaving guests without answers is unacceptable. Until the resort follows through on what was promised, I cannot recommend staying here.
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saul
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful place excellent service
RENE
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel located close to downtown.
Joy
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is amazing they helping out with everything you need. We come back because this place is beautiful, Unfortunately the menus are different now, they cut a lot of options for lunch and the breakfast is the same everyday. I wish they back on the same menus from 2 years ago. The place is beautiful but they can do better improving the rooms. Drinks are delicious.
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TIEN
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pretty place! Good service
Crystal
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room had roaches.
Pedro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, I loved that you can opt out of the all inclusive. Great staff all of them were nice and friendly. Just understand that if you are not in the all inclusive plan, menu options are limited.
Janet
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was wonderful. The only down fall was the water pressure in the shower.
Celene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel right by the beach. They also had a coffee shop in the hotel and their gym and day activities were so fun. They had merengue classes, water aerobics, Pilates, yoga, and so many other activities throughout the resort. Their spa was amazing too, we got facials and massages and the staff were so nice. Definitely recommend, great location!!
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Aisha
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fuego restaurant needs a better selection of cuisines, possibly even different cuts of meat(seafood/poultry/beef). The food lacked flavoring and the right consistency.
duncan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo perfecto y atentos como siempre
Regina
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We love the property. Feeling like you are staying in a tree house is so awesome. Sadly they are not maintaining. We have been here several times and will not return. The seaweed was horrible as well…
FRANCISCO
icon-with Children
with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Please beware of the "Resort Fees" I had to pay an additional amount and according to them it was resort fees, environmental fees, and service fee. At first I thought it was okay but then I remembered that is not what was on my Expedia paper and when I asked for more explanation they said I didn't pay it. Upon check out I noticed all those fees were already detailed in what I had paid through Expedia. The hotel was also a bit dirty. Chairs in one of the lounges were dirty. Cocina restaurant was closed and we were not aware until after we checked in. Should be told when booking. One pool was also closed for a private event for one of the days. I think this information should be communicated when booked. The resort should reach out to the guest who book. Pools were not cleaned daily and there was bugs and leaves on the pool. Pool chairs had dirty pillows. Jacuzzi does not work. Jets worked but water was not warm at all. LOTS of mosquitos not the resorts fault but beware. Some staff were friendly but the manager who I spoke to about the fees was a little heated.
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Russ
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great, helpful, and friendly staff that make an effort to recognize guests despite the short time allowed. The breakfast buffet was filled with alternatives that should suit every visitor - from greens to eggs and sides to pancakes and sweets. However there were invariably lines for omelets every day. While I don't mind waiting for my breakfast to be prepared, I do expect to be able to wait at my table while consuming another item that I will enjoy.
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james
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The smell from the seaweed MADE US SICK! We were unable to stay and had to leave after just one night. We tried to get a refund for the unused nights we paid for but they refused. WORST HOTEL EXPERIENCE WE HAVE EVER HAD!
Tatiana
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great. Clean property, everybody was so friendly. We’re so enjoying our vacation.
Alma Veronica
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nothing special about this resort definitely not worth your time or money. Upon arrival you’re hit with astronomical “resort fees” expect to pay an insane amount of money when you get there. Nobody can tell you what these hidden fees are STAY FAR AWAY FROM HERE. One place to eat with reservation only. No night entertainment, beach is disgusting, they “clean” it but not really. Ran out of water so it smelled horrible.
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Jennifer
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is old and shows it. Wind comes in all around the doors, there are holes in the roof. We walked into a worker changing out the shower head and he was supposed to bring a big one back - not! We called the first day to have our soap dispenser changed out because the pump didnt work, they never did. The air conditioner didnt get cold. Check in time was 3pm. They had 2 workers checking people in with 5 people in line. There were people walking behind the counter, not helping. They should have as many people as possible at check in time to help. The food was marginal - most no taste at the buffet. Because of the sargassum, you cant go into the ocean. They didnt have enough chairs at the pools and the hotel was only 1/2 full. They wouldn't let people put tables together so they could sit with each other. The outdoor seating was minimal and again couldnt put tables together. The bell boys were very helpful and nice. Kimberly, at the buffet was super nice and helpful. They can make some changes to make it better - more chairs, more helpful staff and maintenance would help.
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Number of reviews per page
20
40

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Exterior 4 Mahekal Beach Front Resort & Spa

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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