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Hotel Royal

Hotels
36 Newton Road, Novena, Singapore, 307964
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country
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BEDROOM Hotel Royal
EXTERIOR_BUILDING Hotel Royal
BEDROOM Hotel Royal
BEDROOM Hotel Royal
LOBBY Hotel Royal
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Traveloka
8.2 Convenient
From 5,410 reviews
See guests' helpful reviews!
Check guests' helpful experiences about this accommodation.
The room is spacious, tidy and clean. Everything in the room is in good working order except the doorbell. The room maintenance lady is courteous, friendly and very efficient. I am amazed by her efficiency in changing bedsheets and tidying up the room and bathroom, all alone in less than 10 mins. We had breakfast included in room rates and it is definitely worthwhile as breakfast is sumptuous and portions are big at Trishaw Coffee House. There's a choice between Western & Asian menus and they served different items even if you choose the same menu every day. The service is wonderful! 3 lifts but only 2 were working. (Maybe the middle lift was closed to allow at least 1m social distancing for the other 2 working lifts. Haha. Just kidding). We didn't try out the swimming pool. The gym is small with equipment for cardio exercises. Only 2 people can be there at any one time with an access key from reception. Happy Joy Restaurant serves big portions. The promotions they offered are worth it and the food is delicious! We made full use of the free open-air parking. Lots of available parking lots. Velocity and United Square malls are within 5 min walk away. Novena MRT is right below Velocity, location is very good for shopping and eating. However, a few downsides: Checking in is a huge pain. We waited for 45 mins just to register for check-in even though we had paid in full online with printed out receipts to show. Seems like their computer system is slow. Each group that checked-in takes about 10 to 15 mins each. We were lucky that we were early and had 3 groups in front of us. On other days, we see the line snaked across the front lobby. 3 pm - 5 pm is peak queuing time! Apart from the doorbell not working, I found holes in a bedsheet. Quite a few holes. The bedsheet is totally white so if you just roll into bed to sleep, you probably won't notice. Not a big deal. Although the front desk said all rooms are non-smoking rooms but there was a very strong cigarette odour the moment I walked from the lift lobby to my room door. It lingered there. Didn't go away. I have to hold my breath when I exited my room and dashed to the lift lobby and did likewise when I went back to my room. The room is OK, no cigarette odour. I don't see anyone loitering at the corridor smoking. Not sure where the cigarette odour came from. Some bathroom wall tile grout is black. My boy complained that it's black mould on the first day and didn't want to take his bath. Took him some time to get used to it. The washbasin is way too low. I'm 1.74m and I have to kneel to use it so that my clothes don't get wet from the water splash. The TV screen has lines across the screen and the colour display is not good. However, there's Netflix and YouTube to watch on TV so that's good enough for me. Free wifi is not very stable. Have to wait out for the movie to load from time to time. Checking out is a breeze. 5 seconds. Just return access cards and we went off. Overall, it was a satisfying stay. Good value for money, good breakfast, good service.
Aileen L.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

36 Newton Road, Novena, Singapore, 307964
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Per Night
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Check-in
Thu, 18 Aug 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 5,410 reviews
8.2
Convenient
Fantastic
1,307
Very Good
2,839
Satisfying
302
Average
960
Poor
2
Cleanliness
Comfort
Meal
Location
Service
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strategic location (14)
friendly staffs (7)
clean room (1)
affordable price (2)
excellent service (1)
free wifi (2)
spacious room (34)
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Language
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SS
1 Reviews
9.7
/ 10
9.7
I highly recommend this hotel for there service and cleanliness staff cleaner are courteous and they refill toiletries and towel every day. Nice room for a reasonable price with bus stop infront of the hotel qnd walking distance from mall and MRT station Newton.

1 liked this review

1 Reviews
5.8
/ 10
5.8
Holiday
Bed suitable for 3 pax, aircon isn't cold old furniture and room. Bathroom bit smelly, but its value for money 4 star hotel in sg,

4 liked this review

5 Reviews
9.4
/ 10
9.4
Holiday

4 liked this review

DN
1 Reviews
9.1
/ 10
9.1
Holiday
The room is the same as the photos. Value for money, spacious, clean, air conditioner works well, housekeeping and reception staff friendly. Bus stop is very conveniently located just outside the hotel. Only downside is the hotel is old and there is no bidet. Will recommend this hotel to other people!

1 liked this review

P
3 Reviews
5.2
/ 10
5.2
Holiday
Towels and bedsheets were all with holes and torn out. 脚布都不如,还给顾客使用?pillows also smelly! Mattress' spring pop out at 4 sides! Hurts my knees many times! Hotel is way too old. Customers paid for the room and hotel should given same values in return. Your rooms rates aren't cheap! Also, very hard to catch taxi at this hotel. Only a bus stop is right in front of it.

1 liked this review

YQ
1 Reviews
8.5
/ 10
8.5
Staycation
Bathtub stopper not working. TV netflix and Internet not working. Staff open door without permission. Lucky I use side lock. Pros: big space. Clean enough. Water dispenser at lobby.

2 liked this review

AB
8.5
/ 10
8.5
Hotel is good. Water bottle is not provided, but there is water dispenser available.

3 liked this review

1 Reviews
9.1
/ 10
9.1
Holiday
I had a good vacay but there is a lot to renovate in this hotel cause it is quite old.

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NT
1 Reviews
5.4
/ 10
5.4
Holiday
Will not be staying here again and I strongly advise others not to as well. There were white stains all over the chairs. When we complained they offered to switch us to another room, which we accepted. In the new room, an executive room, there were toenail clippings on the ground. The bedsheets and blankets were also torn up and had grey streaks all over them (on both single beds). We ended up checking out 1 day early. They refused to provide us with a refund for the 1 night that we burnt despite it being a sanitary issue.

2 liked this review

AP
1 Reviews
6.3
/ 10
6.3
Holiday
Our first night at the hotel was spoiled because it was too hot to sleep. The hotel staff said the air con could not be fixed so they moved us to our second room but we still had same problem. Next day, we told them about the problem and again we got new room that the air con working just fine even the room was a bit old than the room we got on our first night but we're OK with it. Thanks to staffs that tried to help and understand us. The wifi is good though. The pros of the hotel are; Bus stop in front of the hotel, so it ' s really easy to travel around. There ' s a department store nearby which has nice food court and also MRT underneath.

1 liked this review

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Additional Policy
Extra-person charges may apply and vary depending on hotel policy.

Guests need to check in with the same name as booking voucher. If not hotel has the right to reject the booking upon check in.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges.
Special requests cannot be guaranteed.
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Hotel Description

Location
Hotel Royal is located in area / city Novena.

The hotel is located only 1.76 km away from Orchard MRT Station.

There are plenty of tourist attractions nearby, such as Paragon Shopping Centre within 1.7 km, and Far East Plaza within 1.48 km.

About Hotel Royal

From business event to corporate gathering, Hotel Royal provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Royal, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Royal is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Royal exclusively for you.

Hotel Royal is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Royal.

Facilities
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal
Public Facilities
  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
General
  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
Hotel Services
  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours
Business Facilities
  • Business center
  • Meeting facilities
  • Photocopier
Things to Do
  • Fitness center
  • Outdoor pool
In-room Facilities
  • Hairdryer
  • Shower
Kids and Pets
  • Babysitting
Connectivity
  • WiFi in public area (surcharge)
Accessibilty
  • Accessible parking
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 27 Hotels in Novena