Robertson Quay Hotel

Hotels
7.1
/10
Pleasant
2,028 reviews

What Guests Say About Their Stay

Surroundings (23)
Staff Friendliness (21)
Distance To City Center (20)
Bedroom (18)

Joanne I. L.

9.7
/ 10
Location is perfect, cosy and simple. Perfect for a quick rejuve!

Nyaek P.

9.4
/ 10
Friendly staff Room size is reasonable, clean, with breakfast, away from the train station.
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ARIYA P. G.

8.5
/ 10
Nice hotel for a million budget in Singapore, recommended. The clark quay river view environment is nice, clean and close to the MRT, forget the name, about 300 mtr, even closer than the MRT Clark quay, this is important because everywhere we use the MRT besides walking. Have a good vacation.
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Yenny N.

9.7
/ 10
The room is clean and comfortable. The location is close to the MRT and the center of the crowd.
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HUDA S. S.

8.5
/ 10
Good location, near the city center and next to Singapore River.
In the Area
See Map
15 Merbau Road, Clarke Quay, Singapore, 239032

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Robertson Quay Hotel is a hotel is located at Clarke Quay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Robertson Quay Hotel

15 Merbau Road, Clarke Quay, Singapore, 239032
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Lobby Robertson Quay Hotel
Exterior 2 Robertson Quay Hotel

Discover More About Robertson Quay Hotel

Location


Robertson Quay Hotel is a hotel is located at Clarke Quay.

About Robertson Quay Hotel

From business event to corporate gathering, Robertson Quay Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Robertson Quay Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Robertson Quay Hotel.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Robertson Quay Hotel is the right place to stay.

All facilities in Robertson Quay Hotel

Swimming Pool Robertson Quay Hotel
Swimming Pool
Lobby Robertson Quay Hotel
Lobby
Exterior Robertson Quay Hotel
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Robertson Quay Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Robertson Quay Hotel
163
Number of floors in Robertson Quay Hotel
9
Another facilities in Robertson Quay Hotel
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Robertson Quay Hotel

What are available facilities at Robertson Quay Hotel?
There are top facilites at Robertson Quay Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Robertson Quay Hotel?
The standard check-in time at Robertson Quay Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Robertson Quay Hotel?
Robertson Quay Hotel is a 3.0-star hotel.
How many floors does Robertson Quay Hotel have?
Robertson Quay Hotel has 9 floors.
How many rooms are available at Robertson Quay Hotel?
Robertson Quay Hotel has 163 rooms in total.
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More Reviews from Other Guests in Robertson Quay Hotel

Overall Ratings & Reviews Robertson Quay Hotel

Traveloka (1,028)
Other sources (1,000)
7.9
Pleasant
From 1,028 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.5

Location

8.2

Service and Facilites

7.7

People often mention about Robertson Quay Hotel
All
Surroundings (17)
Staff Friendliness (17)
Bathroom (15)
Distance to City Center (14)
Bedroom (14)
Hotel Area (13)
Room Space (12)
Accessibility (11)
Ambiance (11)
Soundproof (10)
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Traveler Reviews Robertson Quay Hotel

Number of reviews per page
20
40
Customer reviews
Zin A.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
The room is very tiny, and they don’t provide complimentary drinking water. The location is not very good, and it's an old building.
Find this review helpful?
B***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
The room was super small, it’s so different from the picture. I booked the room for 3 people but there was barely any space for us to move around. The toilet has no bidet, the bed was as hard as rock, the aircon is central so you can't control the temperature, no bidet in the toilet, no towel provided, no water provided, the windows cannot be opened. Location is not strategic at all, too far from MRT station (Clarke Quay). Overall bad experience. Will never stay here again.
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I***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The area is very close if you want to go to Clark Quay, enjoy the nightlife, lots of cafes, restaurants, bars, and if you want to go to the MRT station, it's also not far, just a 7-minute walk. The hotel is not a new building, the rooms are also very minimalist, but it's okay, compact 😊 Recommended yes 👍
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Best value of all hotels in Singapore overall. Good room, superb location, friendly staff
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
When we checked in and out, no help was offered with the luggage, and we had 3 large suitcases and 3 medium, plus 3 hand luggage. The staff was just sitting behind the desk and looking on. There was no food in the hotel, the room was small for 3 people, the bedding was terrible, the mattress was hard, and the blanket was ripped. Very disappointed with the stay.
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2 people find it helpful
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Putri A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
check in experience was easy and fast. even tho i check in around 1130pm. the room was ok. didnt expect much but the aircon is sooo cold. even though i turned it off. it still cold and the blanket is not thick enough so im freezing the entire night. oh the allowed me to leave my lugagge at the lobby when i check out so i can walk around the city before my flight depart
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1 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 15 week(s) ago
I checked in on afternoon of Christmas Eve. No one manning the Front Desk for good 10 minutes as hotel staff was busy taking Christmas pictures. Went down to Front Desk at 6pm to request for 1 extra towel. Front Desk asked me to come back at 9pm to get towel as all towels are in the laundry. Next morning, 20minutes before required check-out time, Housekeeping was knocking loudly at my room door several times. Housekeeping was speaking loudly and rudely in Mandarin, I couldn't understand what she was saying. I assume she wanted me to checkout immediately.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Convenient location, about 5 minutes to the MRT station, and easy access to the airport via the DT line.
1 people find it helpful
Galeri R. B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
I stayed for two nights with my family. Overall, we had a pleasant stay. The room was comfortable and the staff were friendly and helpful. One small downside was that the bathroom did not have a bidet. The location is very convenient, close to the MRT and bus station.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
The air conditioner couldn't be adjusted. I asked the staff for an extra blanket but didn't get one. The Wi-Fi didn't reach the room. The toilet in the bathroom wasn't cleaned.
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1 people find it helpful
Imanuel T. H. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
must use same name as written on passport/ID or else will get penalty. i submit one of my id (driver lic), different name with passport but same name with this apps ( which i use to book the hotel), and still need to pay the penalty
Find this review helpful?
Cheong S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
location in Robertson Quay within walking distance to major city attraction , and happening at night at Clarke Quay , a good choice
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.3
/10
Reviewed 30 week(s) ago
Bed need to be changed, uneven and uncomfortable. Room too small. Air condition coldness cannot be controlled, be prepared to be chilled like in the refrigerator.
1 people find it helpful
Profile Picture
LE THI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Staffs are very friendly. The hotel is near the central area, it’s easy to travel to another place.
Find this review helpful?
r***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
room was clean, staff friendly, location short walking distance to Fort Canning Station, in business area so rather quiet but still with convenience stores nearby. room and bathroom small, might be a challenge to maneuvere if you are of big sized and if you bring big luggages. but suitable and convenient for short business trip.
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2 people find it helpful
Nguyen N. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
The hotel is conveniently located, close to public transport (bus station, Fort Canning train station), restaurants, supermarkets. The receptionists are attentive and enthusiastic in assisting when needed. The rooms are reasonably priced, with all the basic amenities, carefully cleaned and clean.
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1 people find it helpful
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 41 week(s) ago
Pros: Central location, near Clarke Quay Central, marina, Fort Canning. Friendly staff. Tea and coffee provided daily. Room has a chill view. Cons: Old and worn furniture, air conditioner cannot be adjusted so it is very cold at night. Old TV, unclear screen. Small room for 3 people, bathroom is also cramped. No bottled water, if you want to drink water you need to boil it and let it cool.
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2 people find it helpful
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The staff is friendly. Excellent service.
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2 people find it helpful
D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Everything was good and the hotel staffs so helpful during check in.
1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
The hotel staff is friendly and close to food stalls.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Robertson Quay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Robertson Quay Hotel

Traveloka (1,028)
Other sources (1,000)
7.9
Pleasant
From 1,028 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.5

Location

8.2

Service and Facilites

7.7

People often mention about Robertson Quay Hotel
All
Surroundings (17)
Staff Friendliness (17)
Bathroom (15)
Distance to City Center (14)
Bedroom (14)
Hotel Area (13)
Room Space (12)
Accessibility (11)
Ambiance (11)
Soundproof (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Robertson Quay Hotel

Number of reviews per page
20
40
Customer reviews
Zin A.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
The room is very tiny, and they don’t provide complimentary drinking water. The location is not very good, and it's an old building.
Find this review helpful?
B***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
The room was super small, it’s so different from the picture. I booked the room for 3 people but there was barely any space for us to move around. The toilet has no bidet, the bed was as hard as rock, the aircon is central so you can't control the temperature, no bidet in the toilet, no towel provided, no water provided, the windows cannot be opened. Location is not strategic at all, too far from MRT station (Clarke Quay). Overall bad experience. Will never stay here again.
Read More
Find this review helpful?
I***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The area is very close if you want to go to Clark Quay, enjoy the nightlife, lots of cafes, restaurants, bars, and if you want to go to the MRT station, it's also not far, just a 7-minute walk. The hotel is not a new building, the rooms are also very minimalist, but it's okay, compact 😊 Recommended yes 👍
Translated by Google Icon
See original
Find this review helpful?
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Best value of all hotels in Singapore overall. Good room, superb location, friendly staff
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
When we checked in and out, no help was offered with the luggage, and we had 3 large suitcases and 3 medium, plus 3 hand luggage. The staff was just sitting behind the desk and looking on. There was no food in the hotel, the room was small for 3 people, the bedding was terrible, the mattress was hard, and the blanket was ripped. Very disappointed with the stay.
Read More
2 people find it helpful
Profile Picture
Putri A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
check in experience was easy and fast. even tho i check in around 1130pm. the room was ok. didnt expect much but the aircon is sooo cold. even though i turned it off. it still cold and the blanket is not thick enough so im freezing the entire night. oh the allowed me to leave my lugagge at the lobby when i check out so i can walk around the city before my flight depart
Read More
1 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 15 week(s) ago
I checked in on afternoon of Christmas Eve. No one manning the Front Desk for good 10 minutes as hotel staff was busy taking Christmas pictures. Went down to Front Desk at 6pm to request for 1 extra towel. Front Desk asked me to come back at 9pm to get towel as all towels are in the laundry. Next morning, 20minutes before required check-out time, Housekeeping was knocking loudly at my room door several times. Housekeeping was speaking loudly and rudely in Mandarin, I couldn't understand what she was saying. I assume she wanted me to checkout immediately.
Read More
1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Convenient location, about 5 minutes to the MRT station, and easy access to the airport via the DT line.
1 people find it helpful
Galeri R. B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
I stayed for two nights with my family. Overall, we had a pleasant stay. The room was comfortable and the staff were friendly and helpful. One small downside was that the bathroom did not have a bidet. The location is very convenient, close to the MRT and bus station.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
The air conditioner couldn't be adjusted. I asked the staff for an extra blanket but didn't get one. The Wi-Fi didn't reach the room. The toilet in the bathroom wasn't cleaned.
Translated by Google Icon
See original
1 people find it helpful
Imanuel T. H. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
must use same name as written on passport/ID or else will get penalty. i submit one of my id (driver lic), different name with passport but same name with this apps ( which i use to book the hotel), and still need to pay the penalty
Find this review helpful?
Cheong S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
location in Robertson Quay within walking distance to major city attraction , and happening at night at Clarke Quay , a good choice
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.3
/10
Reviewed 30 week(s) ago
Bed need to be changed, uneven and uncomfortable. Room too small. Air condition coldness cannot be controlled, be prepared to be chilled like in the refrigerator.
1 people find it helpful
Profile Picture
LE THI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Staffs are very friendly. The hotel is near the central area, it’s easy to travel to another place.
Find this review helpful?
r***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
room was clean, staff friendly, location short walking distance to Fort Canning Station, in business area so rather quiet but still with convenience stores nearby. room and bathroom small, might be a challenge to maneuvere if you are of big sized and if you bring big luggages. but suitable and convenient for short business trip.
Read More
2 people find it helpful
Nguyen N. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
The hotel is conveniently located, close to public transport (bus station, Fort Canning train station), restaurants, supermarkets. The receptionists are attentive and enthusiastic in assisting when needed. The rooms are reasonably priced, with all the basic amenities, carefully cleaned and clean.
Translated by Google Icon
See original
1 people find it helpful
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 41 week(s) ago
Pros: Central location, near Clarke Quay Central, marina, Fort Canning. Friendly staff. Tea and coffee provided daily. Room has a chill view. Cons: Old and worn furniture, air conditioner cannot be adjusted so it is very cold at night. Old TV, unclear screen. Small room for 3 people, bathroom is also cramped. No bottled water, if you want to drink water you need to boil it and let it cool.
Read More
Translated by Google Icon
See original
2 people find it helpful
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The staff is friendly. Excellent service.
Translated by Google Icon
See original
2 people find it helpful
D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Everything was good and the hotel staffs so helpful during check in.
1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
The hotel staff is friendly and close to food stalls.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40