THB | EN
Deals
Get App
Partnership
Support
Bookings
Log In
Register
Hotels
Flights
Airport Transfer
Car Rental
Things to Do
Cruises
Travel Planner
More

Hotel Puerta América

Hotels
Finding rooms for you...
8.8
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Gisella

10.0
/ 10
The hotel staff was very friendly. Especially Sergio at the reception desk was helpful with recommendations. We had a maintenance issue and someone was sent right away to solve the problem. Unfortunately we could not enjoy the rooftop because of the heat is was closed but we did enjoy the pool area. A good place to relax! Its situated in a good location in a nice neighborhood, restaurants and shops and metro nearby. Highly recommend this hotel.

Jonathan

10.0
/ 10
Really cool room - the whole thing was one big circle. Close to the subway. Would stay again!

Yuenkie

10.0
/ 10
Very unique hotel. Every floor is influenced by a different architecture/style. Our room was spacious and very clean. We had two showers in the bathroom! A first for us. Hotel is perfect if you are going to Madrid for a concert at the Metropolitano stadium. It's on the same train line.
In the Area
See Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Community of Madrid, Spain, 28002

Main Facilities

Read More
This accommodation offers:
Poolside bar
Laundry service
Luggage storage
Elevator
Garden
Rooftop terrace
Business facilities
Hotel Puerta América is a 5-star hotels that has been welcoming guests since 2005. The accommodation went through a renovation in 2017. Hotel Puerta América is part of Independent under Independent. There are 315 rooms spread across 12 floors.
Read More

What's around Hotel Puerta América

Avenida de America, 41 or, Corazón de María,10, Madrid, Community of Madrid, Spain, 28002
Discover More Places
Lobby Hotel Puerta América
Lobby 2 Hotel Puerta América

Discover More About Hotel Puerta América

General Information

Hotel Puerta América is a 5-star hotels that has been welcoming guests since 2005. The accommodation went through a renovation in 2017. Hotel Puerta América is part of Independent under Independent. There are 315 rooms spread across 12 floors.

Location

Located at Corazón de María,10, Avenida de America, 41 or in Madrid, Spain. Those looking to explore will find Royal Palace of Aranjuez, National Archaeological Museum of Spain, and Monasterio del Corpus Christi de las Carboneras nearby.

Facilities & Amenities

Hotel Puerta América has Poolside bar, Laundry service, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Hotel Puerta América has Business facilities available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 34 91-7445410

All facilities in Hotel Puerta América

Facility

  • Poolside bar
Swimming Pool Hotel Puerta América
Swimming Pool
Entertainment Facility Hotel Puerta América
Entertainment Facility
Fitness Center Hotel Puerta América
Fitness Center
Functional Hall Hotel Puerta América
Functional Hall
Common Space Hotel Puerta América
Common Space

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Express check-out
  • Wedding service
  • Multilingual staff
  • Newspaper in lobby
    TEXT
  • Express check-in
  • Luggage storage
  • Concierge
  • Porter

Accommodation Facilities

  • Self-Parking
  • Banquet Hall
  • Rooftop terrace
  • Terrace
  • Smoking area

Activity & Leisure

  • Garden
  • Library
  • Outdoor Seasonal Pool

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop

Meals & Dining

  • Breakfast
  • Snack bar
  • Poolside Bar

Accessibility

  • Wheelchair accessible

Sports & Recreation

  • Fitness Facilities

Connectivity

  • Wi-Fi
    TEXT
  • LAN Internet access
    TEXT

Travelling with Companions

  • Babysitting

Business Facilities

  • Conference Center
  • Business facilities

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Puerta América

IMPORTANT_NOTICE

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 23 to September 15.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Minimum Age Policy

18
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel Puerta América
315
Number of floors in Hotel Puerta América
12
Another facilities in Hotel Puerta América
Laundry Service, 24-hour front desk, Express check-out, Wedding service, Multilingual staff

Frequently asked question in Hotel Puerta América

What is normal check-in & check-out time at Hotel Puerta América?
The standard check-in time at Hotel Puerta América is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Puerta América?
Hotel Puerta América is a 5.0-star hotel.
How many floors does Hotel Puerta América have?
Hotel Puerta América has 12 floors.
How many rooms are available at Hotel Puerta América?
Hotel Puerta América has 315 rooms in total.
What do past guests say about Hotel Puerta América?
Hotel Puerta América is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Puerta América

Overall Ratings & Reviews Hotel Puerta América

Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Puerta América

Number of reviews per page
20
40
Top reviews
Gisella
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel staff was very friendly. Especially Sergio at the reception desk was helpful with recommendations. We had a maintenance issue and someone was sent right away to solve the problem. Unfortunately we could not enjoy the rooftop because of the heat is was closed but we did enjoy the pool area. A good place to relax! Its situated in a good location in a nice neighborhood, restaurants and shops and metro nearby. Highly recommend this hotel.
Read More
Jonathan
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really cool room - the whole thing was one big circle. Close to the subway. Would stay again!
Yuenkie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very unique hotel. Every floor is influenced by a different architecture/style. Our room was spacious and very clean. We had two showers in the bathroom! A first for us. Hotel is perfect if you are going to Madrid for a concert at the Metropolitano stadium. It's on the same train line.
Katherine
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The building’s architecture is absolutely amazing, and the staff here are great—very welcoming and helpful. However, the rooms themselves fell short. They feel incredibly basic for a hotel of this caliber. There is no coffee or tea maker inside the room, which was a disappointment. Space-wise, the room layout is not ideal. The design makes the room very narrow, leaving very little space for luggage. We only had one suitcase and two backpacks, and it already felt incredibly cramped. Because of the tight space, I would only recommend staying here for a maximum of two nights.
Read More
CHEN
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It's a convenient location
Melvin
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy bueno
Kesney
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel amazing staff
CATHERINE H
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very very helpful with room orientation and shopping/madrid information. Plenty of access to uber and taxi.
Edisson
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful architecture, the carpet in my room was stained.
Jose
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It is a very different place. We Were In a Room with Barry Strange spaces, a lot of mirrors and Open spaces. We’re not very comfortable with this kind of design. If you would like much more traditional hotel, I would highly recommend you. Don’t choose this one.
Roshanak
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast, skyline, our room, etc was just wonderful. I would definitely go back.
Estefania
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This place is amazing, from the staff to the amenities, restaurants. 100% recommended
Roxanna
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel, good location.
alan
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Tv is not regular tv it’s a projector which it kept turning off on its own after 2-3 minutes on.
Adam
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This is a fantastic hotel. Great rooms, comfy beds and the decor on each floor is amazing. The staff are exceptionally friendly and helpful too. The observatory bar and resteraunt has great veiws over the city and the hotel is only 15mins from the siaport by taxi and has a metro station conveniently located 150m away. Will be staying again, its faultless.
Read More
Marta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All good! :)
Maide
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean and unique design
Ferney
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice location, i would stay here again
Nicolle
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I can Definitely recommend this property. Customer service was nice, but everything has to be the room service, which is annoying. They do not have a mini bar. Towels were good , the bathroom toiletries were OK but bathroom lighting was terrible so doing my makeup difficult. Bed was comply and the housekeeping guy was really nice. Location was good, around the corner from a supermarket and a lot of stores and also close to the center price was really affordable.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Puerta América

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Community of Madrid
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)