citizenM Zürich

Hotels
9.2
/10
Exceptional
1,012 reviews

What Guests Say About Their Stay

Yury
10.0
/ 10
Very nice contemporary hotel. Funky decor, friendly staff, very convenient location.
Robert
10.0
/ 10
Very comfortable. Best shower we had in 3 weeks travelling around Europe. Be prepared to go tech - iPad in the room controls most things.
karen
10.0
/ 10
Room is small but functional. Location is 10-15 minutes from the train station. Breakfast was surprisingly very good .
m***a
10.0
/ 10
The hotel is very comfortable, this is my first experience in Switzerland, I immediately chose this hotel and it turns out the location is quite close to everywhere, so it makes it easy for me to visit the places I really want to visit. The facilities are very good, the staff are friendly and very good-looking, the food is delicious, but because my stomach is full of rice, I didn't eat too much. Enjoy and happy @hotel CitizenM Zurich.. Thanks
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asrullahms
9.7
/ 10
Everything about this hotel is just perfect! This is my first time in Zurich and had no idea about hotels or any other accommodation in here, but CitizenM Zurich surely leave me satisfied. Pick CitizenM whenever you are in Zurich!
In the Area
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Talacker 42, District 1, Zürich, Kanton Zürich, Switzerland, 8001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at citizenM Zürich is a good choice when you are visiting District 1. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around citizenM Zürich

Talacker 42, District 1, Zürich, Kanton Zürich, Switzerland, 8001
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Discover More About citizenM Zürich

Location


Staying at citizenM Zürich is a good choice when you are visiting District 1.

About citizenM Zürich

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM Zürich exclusively for you.

citizenM Zürich is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at citizenM Zürich.

All facilities in citizenM Zürich

Others citizenM Zürich
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in citizenM Zürich

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No visitors or unregistered guests are allowed at the property after 11:30 PM.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Zürich
160
Number of floors in citizenM Zürich
6
Another facilities in citizenM Zürich
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in citizenM Zürich

What are available facilities at citizenM Zürich?
There are top facilites at citizenM Zürich such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at citizenM Zürich?
The standard check-in time at citizenM Zürich is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does citizenM Zürich provide breakfast?
Yes, citizenM Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of citizenM Zürich?
citizenM Zürich is a 4.0-star hotel.
How many floors does citizenM Zürich have?
citizenM Zürich has 6 floors.
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More Reviews from Other Guests in citizenM Zürich

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Marcos
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice cool hotel
Walda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fun atmosphere
Helen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, friendly helpful staff, great stay!
Catherine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great Holiday in Central location, close to train station.
Magracia
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed in Citizen M in another country and it is the same as expected. Although this time, this place is not as centrally located, but it’s still okay.
Jeanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn’t have breakfast.
Loo
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room big bed, but the price of room per night is too over than market price.
Randal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There are lots of positive reviews about this hotel but I was very disappointed. Signage isn't obvious for where the check-in desk is. Turns out it's in another room and it's a kiosk with a few iPads. There was nobody there so I had to ask somebody working at the bar. It was cumbersome working through the screens. I wasn't the only one having a problem. If multiple people need help checking in that tells you it's not very intuitive. Give me a person behind a check-in desk every time. The room has one king bed up against the wall meaning only one side can be used to enter/exit the bed. The person sleeping against the wall has to crawl over the other person to enter/exit. Not everybody staying here is a couple. It's a bizarre configuration. Light controls are not intuitive. There doesn't seem to be a way to turn on individual lights. Coming into a dark room the main switch only lights up a faint area under the bed; you have to fumble your way to the nightstand and find the iPad. There is no light switch by the bathroom, you have to engage the iPad. The iPad TV guide only lists station call letters, it doesn't show a guide of what's playing now. You have to pick every channel and hope it has something interesting. USB A port did not work. You can't shower without the light affecting the person still sleeping because there is only a sheer curtain separating. This hotel is best suited for a solo traveller. For all its fancy tech it really is an example of form over function.
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YANIV
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent
GABRIELA
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is very clean, modern and the location is great. The staff was very helpful and the breakfast was great. However… the room is extremely small and one side of the bed as well as the foot of the bed are against the wall; so the person sleeping in the inside has to jump over the other person to get out of the bed. If you are a bit claustrophobic, this is not the hotel for you. There is a window but it does not open so you feel like you are enclosed in this little box. Besides that, the A/C does not get very cold. It say that it is trying to get to 64F but it never does. We had to keep calling them to reset or overnight the min temperature and in conclusion were sweating many nights. I would not recommend.
Read More
Yury
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice contemporary hotel. Funky decor, friendly staff, very convenient location.
Kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We walked to the train station easily. Room was small but clean.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very comfortable. Best shower we had in 3 weeks travelling around Europe. Be prepared to go tech - iPad in the room controls most things.
Jane
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There was a problem with noice coming from the night club next door. Many guests thought the "music" was a disturbance. We were allowed a complimentary breakfast as a result of our complaint.
karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is small but functional. Location is 10-15 minutes from the train station. Breakfast was surprisingly very good .
Donald
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very small rooms even though they are king size. Bed against window so only one person can exit. Very very small.
Tim
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved the hotel very convenient to the train and all the places downtown. Room was very nice I would recommend.
Dennis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.
irina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very expensive for the small, hot rooms. Staff were friendly and helpful, especially our check in host from Australia. We had problems with our IPad and everything went dark and I had to go downstairs to reboot. $300 for those type of things is the reason for my very average rating of the hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 citizenM Zürich

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Marcos
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice cool hotel
Walda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fun atmosphere
Helen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, friendly helpful staff, great stay!
Catherine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great Holiday in Central location, close to train station.
Magracia
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed in Citizen M in another country and it is the same as expected. Although this time, this place is not as centrally located, but it’s still okay.
Jeanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn’t have breakfast.
Loo
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room big bed, but the price of room per night is too over than market price.
Randal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There are lots of positive reviews about this hotel but I was very disappointed. Signage isn't obvious for where the check-in desk is. Turns out it's in another room and it's a kiosk with a few iPads. There was nobody there so I had to ask somebody working at the bar. It was cumbersome working through the screens. I wasn't the only one having a problem. If multiple people need help checking in that tells you it's not very intuitive. Give me a person behind a check-in desk every time. The room has one king bed up against the wall meaning only one side can be used to enter/exit the bed. The person sleeping against the wall has to crawl over the other person to enter/exit. Not everybody staying here is a couple. It's a bizarre configuration. Light controls are not intuitive. There doesn't seem to be a way to turn on individual lights. Coming into a dark room the main switch only lights up a faint area under the bed; you have to fumble your way to the nightstand and find the iPad. There is no light switch by the bathroom, you have to engage the iPad. The iPad TV guide only lists station call letters, it doesn't show a guide of what's playing now. You have to pick every channel and hope it has something interesting. USB A port did not work. You can't shower without the light affecting the person still sleeping because there is only a sheer curtain separating. This hotel is best suited for a solo traveller. For all its fancy tech it really is an example of form over function.
Read More
YANIV
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent
GABRIELA
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is very clean, modern and the location is great. The staff was very helpful and the breakfast was great. However… the room is extremely small and one side of the bed as well as the foot of the bed are against the wall; so the person sleeping in the inside has to jump over the other person to get out of the bed. If you are a bit claustrophobic, this is not the hotel for you. There is a window but it does not open so you feel like you are enclosed in this little box. Besides that, the A/C does not get very cold. It say that it is trying to get to 64F but it never does. We had to keep calling them to reset or overnight the min temperature and in conclusion were sweating many nights. I would not recommend.
Read More
Yury
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice contemporary hotel. Funky decor, friendly staff, very convenient location.
Kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We walked to the train station easily. Room was small but clean.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very comfortable. Best shower we had in 3 weeks travelling around Europe. Be prepared to go tech - iPad in the room controls most things.
Jane
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There was a problem with noice coming from the night club next door. Many guests thought the "music" was a disturbance. We were allowed a complimentary breakfast as a result of our complaint.
karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is small but functional. Location is 10-15 minutes from the train station. Breakfast was surprisingly very good .
Donald
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very small rooms even though they are king size. Bed against window so only one person can exit. Very very small.
Tim
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved the hotel very convenient to the train and all the places downtown. Room was very nice I would recommend.
Dennis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.
irina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very expensive for the small, hot rooms. Staff were friendly and helpful, especially our check in host from Australia. We had problems with our IPad and everything went dark and I had to go downstairs to reboot. $300 for those type of things is the reason for my very average rating of the hotel.
Number of reviews per page
20
40