Grand Mercure Hanoi

Hotels
9.3
/10
Exceptional
132 reviews

What Guests Say About Their Stay

Luc

10.0
/ 10
Overall excellent. However, the location is a bit far from downtown Hanoï. We ate at the restaurant on the 2nd floor and supper was excellent. Pastries at the same restaurant in the morning were not that fresh.

Samantha

10.0
/ 10
Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again!

Jason

10.0
/ 10
The staff are amazing. The bed was very comfortable, i never wanted to get up.
In the Area
See Map
9 Cat Linh, O Cho Dua Ward, Quoc Tu Giam, Dong Da, Hanoi, Vietnam, 10000

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Hanoi is a hotel is located at Quoc Tu Giam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Mercure Hanoi

9 Cat Linh, O Cho Dua Ward, Quoc Tu Giam, Dong Da, Hanoi, Vietnam, 10000
Discover More Places
Lobby Grand Mercure Hanoi
Swimming Pool 2 Grand Mercure Hanoi

Discover More About Grand Mercure Hanoi

Location


Grand Mercure Hanoi is a hotel is located at Quoc Tu Giam.

About Grand Mercure Hanoi

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mercure Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Mercure Hanoi.

All facilities in Grand Mercure Hanoi

Bar, Cafe and Lounge Grand Mercure Hanoi
Bar, Cafe and Lounge
Swimming Pool Grand Mercure Hanoi
Swimming Pool
Entertainment Facility Grand Mercure Hanoi
Entertainment Facility
Lobby Grand Mercure Hanoi
Lobby
Others Grand Mercure Hanoi
Others

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

General

  • Swimming pool

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in Grand Mercure Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Grand Mercure Hanoi
16
Another facilities in Grand Mercure Hanoi
WiFi in public area, Outdoor pool, Swimming pool, 24-hour Receptionist, TV

Frequently asked question in Grand Mercure Hanoi

What are available facilities at Grand Mercure Hanoi?
There are top facilites at Grand Mercure Hanoi such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Hanoi?
The standard check-in time at Grand Mercure Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Hanoi?
Grand Mercure Hanoi is a 5.0-star hotel.
How many floors does Grand Mercure Hanoi have?
Grand Mercure Hanoi has 16 floors.
Does Grand Mercure Hanoi provide parking?
Yes, Grand Mercure Hanoi provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Grand Mercure Hanoi

Overall Ratings & Reviews Grand Mercure Hanoi

Traveloka (3)
Other sources (129)
9.4
Exceptional
From 129 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Mercure Hanoi

Number of reviews per page
20
40
Top reviews
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall excellent. However, the location is a bit far from downtown Hanoï. We ate at the restaurant on the 2nd floor and supper was excellent. Pastries at the same restaurant in the morning were not that fresh.
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again!
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff are amazing. The bed was very comfortable, i never wanted to get up.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was great. The staff were exceptionally nice and helpful.
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly, helpful staff, clean facilities. Beautiful design and layout. If I stayed longer, is have used the pool and gym.
Sara
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room and facilities , staff were attentive and met all our needs professionally
Quan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rooms arrangement, nice and helpful staffs, location is near Quốc Tư giám.
Melissa Sue
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely hotel, truly a 5 star stay in Hanoi!!!
Jamil
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Superb experience for the value
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

This hotel is new and is rather nicely decorated. Staff were helpful and the manager at the all day restaurant (where breakfast is served) is friendly and makes it a point to know the guests, a rare find these days. However, I find the bathroom too dark with insufficient lighting. The hairdryer was also an issue - too heavy and can’t stay for long in the socket in the bathroom when in use as the wire is not long enough. Coffee machine was also an issue with a very slow drip of water coming out. Location wise, it is not within walking distance to anything but with affordable GRAB/taxi fares, this is perhaps not a big issue. For the price I paid, I would say it is value for money.
Read More
Antonina
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great option for Hanoi
Judy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Rajesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
Eduardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff.
Shlomi Shlomo
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The hotel and rooms are very nice. The only thing I did not like was the toilets in the room. Too high, too small and uncomfortable. No idea who chose those toilets type, but they are not so good. I stay over 100 days a year in hotels. This is probably the most uncomfortable toilet I ever had. I am not talking about the look or all the gadgets in there. I am simply referring to the seat itself. The food in the hotel is absolutely great, loved it.
Read More
LeiChen
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Inconvenience
Natasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Beautiful hotel, lovely room, helpful staff. Convenient location.
Sarah
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great stay. Room was great, breakfast was delicious and beautiful property
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Mercure Hanoi

Traveloka (3)
Other sources (129)
9.4
Exceptional
From 129 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Mercure Hanoi

Number of reviews per page
20
40
Top reviews
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall excellent. However, the location is a bit far from downtown Hanoï. We ate at the restaurant on the 2nd floor and supper was excellent. Pastries at the same restaurant in the morning were not that fresh.
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again!
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff are amazing. The bed was very comfortable, i never wanted to get up.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was great. The staff were exceptionally nice and helpful.
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly, helpful staff, clean facilities. Beautiful design and layout. If I stayed longer, is have used the pool and gym.
Sara
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room and facilities , staff were attentive and met all our needs professionally
Quan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rooms arrangement, nice and helpful staffs, location is near Quốc Tư giám.
Melissa Sue
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely hotel, truly a 5 star stay in Hanoi!!!
Jamil
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Superb experience for the value
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

This hotel is new and is rather nicely decorated. Staff were helpful and the manager at the all day restaurant (where breakfast is served) is friendly and makes it a point to know the guests, a rare find these days. However, I find the bathroom too dark with insufficient lighting. The hairdryer was also an issue - too heavy and can’t stay for long in the socket in the bathroom when in use as the wire is not long enough. Coffee machine was also an issue with a very slow drip of water coming out. Location wise, it is not within walking distance to anything but with affordable GRAB/taxi fares, this is perhaps not a big issue. For the price I paid, I would say it is value for money.
Read More
Antonina
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great option for Hanoi
Judy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Rajesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
Eduardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff.
Shlomi Shlomo
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The hotel and rooms are very nice. The only thing I did not like was the toilets in the room. Too high, too small and uncomfortable. No idea who chose those toilets type, but they are not so good. I stay over 100 days a year in hotels. This is probably the most uncomfortable toilet I ever had. I am not talking about the look or all the gadgets in there. I am simply referring to the seat itself. The food in the hotel is absolutely great, loved it.
Read More
LeiChen
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Inconvenience
Natasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Beautiful hotel, lovely room, helpful staff. Convenient location.
Sarah
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great stay. Room was great, breakfast was delicious and beautiful property
Number of reviews per page
20
40