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MANAGING YOUR BOOKING

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REFUND, RESCHEDULE, AND OTHER CHANGES

Refund, Reschedule, and other Changes

Refund

I want to cancel for specific passengers and get a refund

I want to learn more about flight refund amount

How to Cancel and Refund a Flight Booking

About Travel Voucher

Actual Flight Refund Amount Different Than the Estimation

Flight Refund Cannot Be Processed

Why is my flight refund taking so long?

Flight Refund Transfer Failed

How long is the expected duration of the refund process?

Refund Policy for Flight Facilities

How to Check My Refund Request has Been Accepted by the Airline

How to Check My Refund Status

How to Check my Travel Voucher status

Refunding a Booking After Online Check-in

How to Submit Refund Due to Cancellation by Airline

What are the available refund methods in Traveloka?

I can not Submit Refund

I Can not Submit Refund Due to Error Notification

I Haven't Received Refund Verification Code

Refund in the Form of Traveloka Coupon

Refund in the Form of Traveloka Points

I want to know why my refund amount is different from the estimate

Refund Policy Due to Cancellation by Airline

Submit Refund Difficulties Due to Forgot Password

I want to know why my refund transfer failed

Travel Voucher Terms and Conditions

Travel voucher validity

How long is the expected duration of the refund process?

What documents do I need to prepare to request a refund?

My TPayLater balance hasn’t been reflected after submitting a refund request

I want to know why my refund takes longer than usual

I want to know when I’ll get my refund

I want to know why my refund can't be processed

Before submitting a flight refund request, how can I check the amount I will receive?

Reschedule

I want to reschedule my flight

How to Reschedule a Flight Booking

How to Change My Flight Route

I Want To Confirm Flight Reschedule from The Airline

Can't Submit Reschedule Due to Easy Reschedule Problem

I have Difficulties Using Easy Reschedule

My Flight was Rescheduled and Changed with The New Airline

How to Check My Reschedule Status

I have Problem to Submit Reschedule Directly to Airline

I want to Know Traveloka Easy Reschedule Policy

My flight was rescheduled by airline

Cancellation

I Want To Confirm Flight Cancellation from The Airline

I have Submitted the Cancellation Request to Airline

My flight is Cancelled by Airline

I want to Cancel My Flight Booking Due to Positive Covid-19

Partner with Traveloka

Payment Partners

Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC

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