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Velas Condos

Name: Velas Condos
Address: Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Benito Juárez, Estado de Quintana Roo, Mexico, 77580, Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Estado de Quintana Roo, 77580, Mexico
Rating: 9.2

Apartments

9.2

/10

Exceptional

266 reviews

What Guests Say About Their Stay

Polehencio

10.0

/ 10

First of all thank you Alba the front desk lady for everything specially my daughter’s birthday unforgettable awesome memories and thank you so much for making us feel at home and family.Velas Condos experience was the best hands down love the town and the people there.

Anne

10.0

/ 10

Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!

Ruth

10.0

/ 10

Velas is a neat little condo, conveniently located close to downtown and right on the beach. The manager, Alba is friendly and helpful. She welcomed us to use the bikes and asked if we needed help with them in any way. We opted to not have housekeeping service during our stay, and Alba assured that we always had any house keeping conveniences such as fresh towels, soap, and toilet paper. She is an excellent host and we will stay there again.

In the Area

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Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Main Facilities

SECTION_DESCRIPTION

Outdoor pool

Children pool

PARKING

Garden

Picnic area

Velas Condos is located in area / city Benito Juárez.

Available Room Types in Velas Condos

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What's around Velas Condos

Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

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Location

Velas Condos is located in area / city Benito Juárez.

About Velas Condos

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Velas Condos.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

With all facilities offered, Velas Condos is the right place to stay.

All facilities in Velas Condos

Others

Things to Do

ROMANTIC_PACKAGE
Outdoor pool
Picnic area
Garden
Pool sun loungers

Public Facilities

Others
SMOKE_FREE
Safety deposit box

General

PARKING
Terrace

Hotel Services

Front desk
Tours

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer with surcharge

Accommodation Policy & General Information in Velas Condos

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Housekeeping fee: MXN 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: MXN 350 per accommodation, per stay (varies based on length of stay)

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 22:30 - to 12:00
Available rooms at Velas Condos	13
Number of floors in Velas Condos	3
Another facilities in Velas Condos	ROMANTIC_PACKAGE, Outdoor pool, Picnic area, Garden, Pool sun loungers

Frequently asked question in Velas Condos

What is normal check-in & check-out time at Velas Condos?

The standard check-in time at Velas Condos is starting from 15:00 - 22:30 while the latest check-out time is at Before 12:00

What is the star rating of Velas Condos?

Velas Condos is a 3.0-star hotel.

How many floors does Velas Condos have?

Velas Condos has 3 floors.

How many rooms are available at Velas Condos?

Velas Condos has 13 rooms in total.

What do past guests say about Velas Condos?

Velas Condos is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Velas Condos

Overall Ratings & Reviews Velas Condos

Other sources (266)

9.2

Exceptional

From 266 reviews

Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

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Traveler Reviews Velas Condos

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Top reviews

Arnaldo Coello

Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Dirty and noises

Ese

Leisure with Partner

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

we liked that the property was right near the beach. The apartment was spacious and clean. The kitchen was stocked with utensils and we got water. They also were able to give us beach chairs and an umbrella. The pool was nice for a dip. There were many restaurants and entertainment options like live music. now for the bad parts, the management needs improvement. There was not enough communication before we arrived to check in, and there was a moment of panic as I thought no one was there to give me access. Eventually, it was resolved, and the manager was very responsive and apologetic after that however, my biggest pet peeve about this place was that there was no hot water in the shower and the drain was clogged. there was really nothing anyone could do about it further the cleaning does not include making the bed, which is really strange although the kitchen and floors would be cleaned. The bed will not be made and linen’s not changed. I probably would stay here again if the price made sense but I think it’s a lovely property. It just needs some extra TLC and attention from management

Anne

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Alba is the absolute best

Polehencio

Leisure with Children

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Anne

Leisure Family

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!

Ruth

Leisure

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Melody

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

This condo had everything we needed! They also arranged a taxi for us- and shared the contact info so I felt confident- thank you

Melvin

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Excellent value and location. Would definitely stay again.

Sheri

Leisure with Partner

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Staff were excellent, going above and beyond to make our stay enjoyable

Maria

Leisure with Children

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Really enjoyed our stay , it was perfect location and near the best food shops ! Sunrises and sunsets in plain view. Really enjoyed the 2 bedroom condo , great for our family of 5 . Thank you for the best hospitality .

Jeffrey

Leisure Family

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Easy access to fishing and diving and a really pleasant town

Kelly

Leisure Family

6.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

I liked that the property was walking distance to the beach. However, there was major construction of a new building right next door to our unit - loud construction daily except Sunday.

Kristina

10.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

Although our stay was short it was a terrific one. We will definitely be back. Staff was super friendly and property is clean and well maintained. Allma was amazing to work with on arrangements. Lots of great little restaurants on the street and easily walkable to the downtown for any last minute items you need for the trip.

Peter

Friends and Family

8.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

We loved the Velas Condos. We arrived very late and our hostess stayed to help us check in and get settled. The room and common spaces were very clean, and the location is great in the cute, developing area of Puerto Morelos. We only spent one night, but were interested in exploring more of the area. Our only complaint was that just the bedrooms are air conditioned, so the kitchen and family area were pretty hot. We slept well though!

Sherri Ann

Leisure Family

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Excellent stay! Alba you will be the reason we come back. You are absolutely fantastic and made our trip wonderful. Thank you for everything.

Whitney

Leisure Family

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

The property itself was awesome!! Staff went above and beyond. The area is full of noisy construction from about 8a-6p and beach had trash in it. But the hotel itself is a real gem!

Anne

10.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

Parfait séjour au condo Vela’s, propre, personnel accueillant et parfaitement situé au bord de la mer. Toutefois notez qu’il y a de la construction dans les alentours, peu être un peu bruyant par moment.

Rubin

Leisure with Partner

6.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

The condo is well located 1 minute from the beach and walkable to many restaurants and the grocery store. We parked our car and did not use it for a full week. The condo supplied 20 L of drinkable water. It also has beach chairs, umbrella and coolers. All was greatly appreciated. Unfortunately the construction next door from 8 am to 6 pm makes it impossible to sit on the balcony or enjoy the pool. Also, the shower head and the faucet in the bathroom needs to be changed. It doesn’t flow properly. An extra mirror in the bedroom would make getting ready in the morning or evening faster. Thanks to Alba the manager who was always available via What’s App.

Maricoleman

Friends and Family

8.0

/10

Reviewed 81 week(s) ago

Hotels.com verified review

Great service from the front desk staff. They were very accomodating and check in was fast. Only downside is the construction next door although it didn’t bother us much. Would recommemd these condos right on the beach and near town.

Verified traveler

10.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

The Manager, Alba, was always available to help and offer assistance or advice. She was friendly as were all the staff. Great location on the beach and short walk to the centre of town and the restaurants.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.