Harris Suites FX Sudirman

Hotels
Preferred Partner
8.6
/10
Very Good
6,608 reviews

What Guests Say About Their Stay

Distance To City Center (332)
Bedroom (314)
Staff Friendliness (313)
Ambiance (310)
Summarized by AI
Commonly described as a great place for a staycation, Harris Suites FX Sudirman is appreciated for its strategic location connected to a mall, making it easy to find dining and shopping options. Guests consistently praise the friendly and helpful staff, along with the clean and comfortable rooms. The hotel's city views, especially from higher floors, are a highlight for many, enhancing the overall experience.

Verified Traveler

10.0
/ 10
The hotel is incredibly comfortable. The view from the room is top-notch. Perfect for a family vacation. I'll definitely be back.
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Shindy A.

10.0
/ 10
The hotel boasts a prime location within the mall and adjacent to Pacific Mall. Rooms offer expansive views, especially breathtaking city skyline vistas at night. Rooms are spacious and extremely comfortable. The breakfast offers a wide variety of choices (including local cuisine and Western dishes), all of excellent quality. A truly exceptional stay, I will definitely return.
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Hendrian W.

10.0
/ 10
I really enjoyed staying here. The staff are all friendly, smiling, and kind. I'll definitely be back. Thank you, Haris. Please keep up the good work. 🫶🏻
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Verified Traveler

10.0
/ 10
Always love staycations at Harris FX, beautiful city lights every night and the best city view every morning!

D***d

9.7
/ 10
I got the Bright room at 47th floor, great view! Exciting experience. 100% would recommend.
In the Area
See Map
Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Harris Suites FX Sudirman is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Harris Suites FX Sudirman Address: Map & Location

Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Lobby Harris Suites FX Sudirman
Exterior 2 Harris Suites FX Sudirman

Discover More About Harris Suites FX Sudirman

Location


Staying at Harris Suites FX Sudirman is a good choice when you are visiting Senayan.

About Harris Suites FX Sudirman

Are you a shopaholic? Staying at Harris Suites FX Sudirman will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Harris Suites FX Sudirman provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Harris Suites FX Sudirman, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Harris Suites FX Sudirman is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Harris Suites FX Sudirman exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Harris Suites FX Sudirman is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Harris Suites FX Sudirman.

All facilities in Harris Suites FX Sudirman

Bar, Cafe and Lounge Harris Suites FX Sudirman
Bar, Cafe and Lounge
Swimming Pool Harris Suites FX Sudirman
Swimming Pool
Fitness Center Harris Suites FX Sudirman
Fitness Center
Lobby Harris Suites FX Sudirman
Lobby
Exterior Harris Suites FX Sudirman
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Business Facilities

  • Meeting facilities

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Harris Suites FX Sudirman

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 200,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harris Suites FX Sudirman
144
Number of floors in Harris Suites FX Sudirman
47
Another facilities in Harris Suites FX Sudirman
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Harris Suites FX Sudirman

What are available facilities at Harris Suites FX Sudirman?
There are top facilites at Harris Suites FX Sudirman such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Harris Suites FX Sudirman?
Check-in time at Harris Suites FX Sudirman is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Harris Suites FX Sudirman provide breakfast?
Yes, Harris Suites FX Sudirman provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Harris Suites FX Sudirman?
Harris Suites FX Sudirman is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Harris Suites FX Sudirman have?
Harris Suites FX Sudirman has 47 floors.
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More Reviews from Other Guests in Harris Suites FX Sudirman

Overall Ratings & Reviews Harris Suites FX Sudirman

Traveloka (6,273)
Other sources (335)
8.7
Very Good
From 6,273 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

9.0

Service and Facilites

8.7

Summarized by AI

Commonly described as a great place for a staycation, Harris Suites FX Sudirman is appreciated for its strategic location connected to a mall, making it easy to find dining and shopping options. Guests consistently praise the friendly and helpful staff, along with the clean and comfortable rooms. The hotel's city views, especially from higher floors, are a highlight for many, enhancing the overall experience.
City View
Guests consistently rave about the stunning city views from the rooms at Harris Suites FX Sudirman, especially at night. Many reviewers specifically request rooms on higher floors to maximize their view of the city lights and landmarks like SCBD and Gelora Bung Karno. The beautiful scenery significantly enhances the stay experience, making it a memorable aspect of the hotel.
Proximity to Restaurant
The hotel's location is highly valued for its convenience to various dining options. Being connected to the FX Sudirman mall, guests find it easy to access a wide array of restaurants and food choices. This makes it simple to find meals without having to travel far, adding to the overall positive experience of staying at the hotel.
Staff Behavior
Guests consistently praise the staff at Harris Suites FX Sudirman for their friendliness, helpfulness, and excellent service. Many reviewers highlight the staff's attentiveness and willingness to assist with requests, making guests feel welcome and valued. This positive interaction with the staff significantly contributes to a comfortable and enjoyable stay.
People often mention about Harris Suites FX Sudirman
All
Distance to City Center (196)
Ambiance (196)
Staff Friendliness (191)
Bedroom (190)
Accessibility (176)
Surroundings (171)
Bathroom (165)
Room Space (161)
Hotel Area (149)
Taste (125)
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Traveler Reviews Harris Suites FX Sudirman

Number of reviews per page
20
40
Customer reviews
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David A. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 hour(s) ago
Worth a try! You should try staying here once in your life because it's a unique experience.
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Accommodation's Reply
11 Apr 2026
Dear Mr. David A.H., Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to write such a wonderful and impressive review. We are delighted to know that your stay was memorable and unique, to the point that you recommended it as an experience "worth trying." Such reviews are very rewarding to us as they demonstrate that our services, facilities, and concepts can create unforgettable experiences for our guests. We are committed to continuously providing comfortable and memorable stays to enhance the value of every guest. We hope to welcome you back again in the future to provide you with a similarly impressive experience. Thank you for your trust and recommendation. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Strategic location and close to many malls.
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1 people find it helpful
M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The view from the room is amazing
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1 people find it helpful
S***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Great location, clean. Elevator queues are a bit slow, but otherwise everything is fine.
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Laila N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is great because it's very close to GBK and Sudirman, so you can jog to Sudirman or GBK in the morning. And best of all, the hotel is connected to a mall, so you don't have to worry about finding food. The only downside is that the towels in the room didn't seem clean enough; they could have been replaced, and the room wasn't what I expected; the view was of the attic.
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Accommodation's Reply
11 Apr 2026
Dear Ms. Laila N., Thank you for taking the time to write a review and share your experience during your stay at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed our hotel's location near the Sudirman area and Gelora Bung Karno Stadium, making it easy for you to engage in activities such as morning jogs. We also appreciate the convenient direct access to shopping malls, especially for catering to your food needs during your stay. However, we apologize for the inconvenience you experienced regarding the condition of the towels in your room, which appeared dirty, and the view from your room not meeting your expectations. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate assessment and improvement. This includes improving the cleanliness standards of linens and managing guest options regarding room type and view direction. We greatly appreciate your feedback, as it helps us continuously improve the quality of our services and facilities. We sincerely hope to welcome you back in the future for an even more enjoyable stay. Sincerely, Harris Suites. Thank you, Selvy Kerani, Customer Relations Officer.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It's close to the mall, close to GBK too, the view is top notch👍
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Accommodation's Reply
11 Apr 2026
Thank you for your review and for choosing Harris Suites FX Sudirman for your stay. We are delighted to hear you enjoyed our hotel's excellent location, conveniently close to shopping malls and the Gelora Bungano area. We also appreciate that the view we provided enhanced your comfort and made your stay a memorable one. Your positive feedback encourages us to maintain the quality of service and amenities we offer to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRISly. Thank you. Selvy Kerani, Customer Service Representative
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Iim M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and responsive, the hotel location is very strategic
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Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. Lim M, Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff during your stay. Of course, our core commitment is to ensure every guest has a comfortable and memorable experience. We appreciate your feedback on our hotel's location, which provides convenient access to various attractions and amenities. Your review encourages us to further develop and improve the quality of our services. We hope to welcome you back in the future for an even more memorable stay. Thank you for your trust. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Service Officer.
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Mohamad F. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very satisfied with the bright room
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Accommodation's Reply
11 Apr 2026
Dear Mr. Mohammed F.W., Thank you for your review and compliments. We are delighted to hear that you were satisfied with your stay, especially the comfort and brightness of the room we provided. Guest satisfaction is our top priority, and reviews like yours encourage our entire team to continue striving for the best service. We hope to welcome you again in the future and provide you with an even better or comparable stay experience. Thank you, Harrisley. Selvi Kaerani, Customer Relations Officer.
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very comfortable and safe, I want to stay here again, still friendly, okay?
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Accommodation's Reply
11 Apr 2026
Thank you so much for choosing Harris Hotel FX Sudirman Jakarta as your accommodation, and thank you for taking the time to share your wonderful experience. We are delighted to know that you felt comfortable and safe during your stay with us. Your positive feedback regarding the hotel's atmosphere and friendly service is very meaningful and encourages the entire team to continue striving to provide the best service. We greatly appreciate your desire to stay with us again. We will certainly strive to maintain a warm, friendly, and professional service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Thank you for your trust. Sincerely, HARRISly Selvi Kaerani, Customer Relations Officer
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff were very friendly and helpful.
1 people find it helpful
Accommodation's Reply
11 Apr 2026
Cheers, Thank you for choosing HARRIS Hotel FX Sudirman Jakarta as your place to stay, and for taking the time to share your positive feedback. We are truly delighted to know that you found our staff to be friendly and helpful during your stay. Providing warm, attentive, and professional service is one of our top priorities, and it is always rewarding to hear that our efforts have made a positive impression on our guests. Your kind words will certainly be shared with our entire team, as they serve as great motivation for us to continuously maintain and improve the quality of our service. We look forward to welcoming you back in the near future and providing you with another pleasant and memorable stay. Thank you once again for your trust and support. HARRISly Yours, Selvi Khaerani Guest Relation Officer
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The lobby waiting area is too small
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Accommodation's Reply
11 Apr 2026
Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you experienced regarding the size of the waiting area in the lobby, which you felt was not spacious enough. We understand that the comfort of common areas is crucial to a pleasant stay. We have taken your feedback into consideration and will use it to evaluate and inform management's efforts to improve the comfort of the lobby area in the future, both in terms of room layout and the enhancement of existing amenities. We still sincerely hope to have the opportunity to welcome you back in the future with an even better and more pleasant experience. Thank you for your attention and understanding. Sincerely, Harris Selvy Kerani, Customer Relations Officer
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Alusyanti P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall, it was okay, both the room and the service. Breakfast was also varied and delicious.
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Accommodation's Reply
11 Apr 2026
Dear Ms. Alusienthi P., Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with your overall stay, including the comfort of the room and the service from our team. We also appreciate your rating of our varied and delicious breakfast, which is one of our priorities in providing a memorable stay for all our guests. Positive reviews like yours encourage us to further develop and improve the quality of our services. We hope to welcome you back in the future for an even more memorable experience. Thank you for your trust. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.
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d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategically located in a mall, with plenty of food options.
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1 people find it helpful
Accommodation's Reply
11 Apr 2026
Thank you for choosing Harris Hotel FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write this positive review. We are delighted that you were impressed with the hotel's location, which is directly connected to a shopping mall, making it convenient for getting around and offering a wide variety of restaurants. This is just one of the advantages we hope will add value and convenience to your stay. Your compliments are an encouragement to our entire team in maintaining the quality of the service and facilities we provide. We hope to welcome you back again in the future for an even better stay experience. Thank you for your trust. Sincerely, HARRIS. Thank you, Selvi Kerani, Customer Service Officer.
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SOGOEY 1.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommendations for staying overnight
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Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. Sogoi, Thank you for taking the time to write a positive review and recommending Harris FX Sudirman Jakarta as your accommodation. We are delighted to hear that your stay with us was memorable and worth recommending. Such reviews encourage our entire team to provide the best service and maintain the quality of facilities and comfort for all guests. We hope to welcome you back in the future and provide you with an even more memorable stay. Thank you for your trust and recommendation. Sincerely, Harris Selvi Kaerani, Customer Relations Officer.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The food in the restaurant tasted bad, the room was full of ants.
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Accommodation's Reply
11 Apr 2026
Thank you for taking the time to share your experience staying at Harris FX Sudirman Jakarta. We greatly appreciate your feedback, which is crucial for our evaluation and improvement of our service quality. We apologize for any inconvenience you experienced, particularly regarding the food in the restaurant not meeting your expectations and the presence of ants in your room, which certainly does not reflect the standards of service we strive to provide to all our guests. Please be informed that your feedback has been forwarded to the relevant teams in both Food and Beverage and Housekeeping for immediate evaluation and improvement. We are committed to improving food quality and maintaining the cleanliness and comfort of your rooms. We hope to welcome you back in the future for a more memorable and enjoyable stay. Thank you for your attention and understanding. Sincerely, Harris Selvy Kerani, Customer Relations Officer.
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Netta G. R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel facilities are excellent and the staff are friendly, but the problem after check-in was that it took a really long time to get my room. This is my second time staying here, and yesterday it really took a long time to get into my room. I've explained to the receptionist that the room hasn't been cleaned by the housekeeping team yet. But why did it take so long, even though I checked in around 12 noon? Thankfully, the staff are friendly and always explain things. Other than that, I think the facilities, food in the restaurant, and service were all excellent. My suggestion: next time, please clarify the estimated time from room cleaning to check-in so guests don't have to wait too long. Thank you.
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Accommodation's Reply
27 Mar 2026
Dear Ms. Netta G.R.P., Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman and thank you for choosing us again for your second stay. We greatly appreciate your positive comments regarding the hotel facilities, the quality of food at the restaurant, and the friendliness and service of our team. We appreciate your understanding regarding the explanation provided by the front desk team. However, we apologize for the inconvenience you experienced regarding the long wait for your room after the check-in process. We understand this was inconvenient and did not meet your expectations, especially since you arrived at 12:00 PM. Your feedback on the importance of providing clear approximate room preparation times is very important to us. We will immediately conduct a thorough assessment with the relevant teams, particularly regarding coordination between the front desk and housekeeping departments, and improve communication with guests to ensure accurate and transparent information is provided. This is crucial for us in reducing waiting times and making the guest experience more comfortable. Thank you again for your constructive feedback and comments. We sincerely hope to have the opportunity to welcome you back in the future with even better service and a better stay experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer
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nanik s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, making it easy to check in.
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Accommodation's Reply
27 Mar 2026
Dear Mr. Ninick S., Thank you for your positive review regarding your stay at Harris Suites FX Sudirman. We are delighted to hear that you were impressed with our team's friendly service and the ease of check-in. Friendly, professional, and efficient service is our core commitment to ensuring every guest has a memorable stay from the moment they arrive. We will share your compliments with the entire team to inspire us to maintain and improve the quality of our service in the future. We are honored to have been your chosen guest. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRISly, Selvy Kaerani, Customer Relations Officer
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Y***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
Came to check in at 14.00, only able to enter the room at 16.30 with the excuse that the room wasn't ready yet and was still being cleaned, waiting 2.5 hours was tiring, many guests complained about the same fate
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Accommodation's Reply
27 Mar 2026
Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We apologize for the inconvenience you experienced during check-in, particularly the delay in room preparation, which resulted in you waiting approximately 2.5 hours. We understand that this can be tiring and not what you expected, especially after a long journey. We are also saddened that this situation affected other guests. This is a serious concern for us, and we will immediately conduct a thorough assessment, especially regarding coordination, operations, and room preparation, to prevent such incidents from happening again in the future. Your feedback is extremely important to us, as we will use it to improve the quality of our service in the future. We are committed to providing a better and more comfortable stay that meets the standards all guests expect. Once again, we apologize for this inconvenience and hope to have the opportunity to welcome you back with even better service. Sincerely, HARRISly Selvi Khaerani, Customer Service Officer
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B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Awesome and very nice to stay there
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Accommodation's Reply
27 Mar 2026
Thank you so much for your positive review about your stay at Harris Suites FX Sudirman. We are delighted to hear that you felt comfortable and satisfied during your stay with us. Comments like "Excellent and very good" are a great inspiration to our entire team to provide the best service and maintain the quality of the amenities we provide. We are very honored to have been chosen as your accommodation and we hope to welcome you back again in the future for a similarly memorable experience. Courtesy of HARRISly. Thank you, Selvy Kaerani, Customer Service Officer.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Enjoy a staycation with friends
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you for choosing to stay at Harris Suites FX Sudirman and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with your friends at our hotel. We are honored to have been a part of your fun-filled moments. We hope that the comfortable rooms, excellent amenities, and service from our team made your stay memorable and filled with positive experiences. Your positive feedback encourages our entire team to strive for the best service and create unforgettable guest experiences. We hope to welcome you back in the future for an even better experience. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.
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Number of reviews per page
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Swimming Pool 4 Harris Suites FX Sudirman

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Harris Suites FX Sudirman

Traveloka (6,273)
Other sources (335)
8.7
Very Good
From 6,273 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

9.0

Service and Facilites

8.7

Summarized by AI

Commonly described as a great place for a staycation, Harris Suites FX Sudirman is appreciated for its strategic location connected to a mall, making it easy to find dining and shopping options. Guests consistently praise the friendly and helpful staff, along with the clean and comfortable rooms. The hotel's city views, especially from higher floors, are a highlight for many, enhancing the overall experience.
City View
Guests consistently rave about the stunning city views from the rooms at Harris Suites FX Sudirman, especially at night. Many reviewers specifically request rooms on higher floors to maximize their view of the city lights and landmarks like SCBD and Gelora Bung Karno. The beautiful scenery significantly enhances the stay experience, making it a memorable aspect of the hotel.
Proximity to Restaurant
The hotel's location is highly valued for its convenience to various dining options. Being connected to the FX Sudirman mall, guests find it easy to access a wide array of restaurants and food choices. This makes it simple to find meals without having to travel far, adding to the overall positive experience of staying at the hotel.
Staff Behavior
Guests consistently praise the staff at Harris Suites FX Sudirman for their friendliness, helpfulness, and excellent service. Many reviewers highlight the staff's attentiveness and willingness to assist with requests, making guests feel welcome and valued. This positive interaction with the staff significantly contributes to a comfortable and enjoyable stay.
People often mention about Harris Suites FX Sudirman
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Distance to City Center (196)
Ambiance (196)
Staff Friendliness (191)
Bedroom (190)
Accessibility (176)
Surroundings (171)
Bathroom (165)
Room Space (161)
Hotel Area (149)
Taste (125)
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Traveler Reviews Harris Suites FX Sudirman

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40
Customer reviews
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David A. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 hour(s) ago
Worth a try! You should try staying here once in your life because it's a unique experience.
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Accommodation's Reply
11 Apr 2026
Dear Mr. David A.H., Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to write such a wonderful and impressive review. We are delighted to know that your stay was memorable and unique, to the point that you recommended it as an experience "worth trying." Such reviews are very rewarding to us as they demonstrate that our services, facilities, and concepts can create unforgettable experiences for our guests. We are committed to continuously providing comfortable and memorable stays to enhance the value of every guest. We hope to welcome you back again in the future to provide you with a similarly impressive experience. Thank you for your trust and recommendation. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Strategic location and close to many malls.
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1 people find it helpful
M***o
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 day(s) ago
The view from the room is amazing
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1 people find it helpful
S***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Great location, clean. Elevator queues are a bit slow, but otherwise everything is fine.
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Laila N.
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Staycation
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8.5
/10
Reviewed 6 day(s) ago
The hotel is great because it's very close to GBK and Sudirman, so you can jog to Sudirman or GBK in the morning. And best of all, the hotel is connected to a mall, so you don't have to worry about finding food. The only downside is that the towels in the room didn't seem clean enough; they could have been replaced, and the room wasn't what I expected; the view was of the attic.
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Accommodation's Reply
11 Apr 2026
Dear Ms. Laila N., Thank you for taking the time to write a review and share your experience during your stay at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed our hotel's location near the Sudirman area and Gelora Bung Karno Stadium, making it easy for you to engage in activities such as morning jogs. We also appreciate the convenient direct access to shopping malls, especially for catering to your food needs during your stay. However, we apologize for the inconvenience you experienced regarding the condition of the towels in your room, which appeared dirty, and the view from your room not meeting your expectations. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate assessment and improvement. This includes improving the cleanliness standards of linens and managing guest options regarding room type and view direction. We greatly appreciate your feedback, as it helps us continuously improve the quality of our services and facilities. We sincerely hope to welcome you back in the future for an even more enjoyable stay. Sincerely, Harris Suites. Thank you, Selvy Kerani, Customer Relations Officer.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It's close to the mall, close to GBK too, the view is top notch👍
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Accommodation's Reply
11 Apr 2026
Thank you for your review and for choosing Harris Suites FX Sudirman for your stay. We are delighted to hear you enjoyed our hotel's excellent location, conveniently close to shopping malls and the Gelora Bungano area. We also appreciate that the view we provided enhanced your comfort and made your stay a memorable one. Your positive feedback encourages us to maintain the quality of service and amenities we offer to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRISly. Thank you. Selvy Kerani, Customer Service Representative
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Iim M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and responsive, the hotel location is very strategic
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Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. Lim M, Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff during your stay. Of course, our core commitment is to ensure every guest has a comfortable and memorable experience. We appreciate your feedback on our hotel's location, which provides convenient access to various attractions and amenities. Your review encourages us to further develop and improve the quality of our services. We hope to welcome you back in the future for an even more memorable stay. Thank you for your trust. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Service Officer.
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Mohamad F. W.
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
Very satisfied with the bright room
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Accommodation's Reply
11 Apr 2026
Dear Mr. Mohammed F.W., Thank you for your review and compliments. We are delighted to hear that you were satisfied with your stay, especially the comfort and brightness of the room we provided. Guest satisfaction is our top priority, and reviews like yours encourage our entire team to continue striving for the best service. We hope to welcome you again in the future and provide you with an even better or comparable stay experience. Thank you, Harrisley. Selvi Kaerani, Customer Relations Officer.
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s***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
Very comfortable and safe, I want to stay here again, still friendly, okay?
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Accommodation's Reply
11 Apr 2026
Thank you so much for choosing Harris Hotel FX Sudirman Jakarta as your accommodation, and thank you for taking the time to share your wonderful experience. We are delighted to know that you felt comfortable and safe during your stay with us. Your positive feedback regarding the hotel's atmosphere and friendly service is very meaningful and encourages the entire team to continue striving to provide the best service. We greatly appreciate your desire to stay with us again. We will certainly strive to maintain a warm, friendly, and professional service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Thank you for your trust. Sincerely, HARRISly Selvi Kaerani, Customer Relations Officer
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W***i
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
The staff were very friendly and helpful.
1 people find it helpful
Accommodation's Reply
11 Apr 2026
Cheers, Thank you for choosing HARRIS Hotel FX Sudirman Jakarta as your place to stay, and for taking the time to share your positive feedback. We are truly delighted to know that you found our staff to be friendly and helpful during your stay. Providing warm, attentive, and professional service is one of our top priorities, and it is always rewarding to hear that our efforts have made a positive impression on our guests. Your kind words will certainly be shared with our entire team, as they serve as great motivation for us to continuously maintain and improve the quality of our service. We look forward to welcoming you back in the near future and providing you with another pleasant and memorable stay. Thank you once again for your trust and support. HARRISly Yours, Selvi Khaerani Guest Relation Officer
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The lobby waiting area is too small
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Accommodation's Reply
11 Apr 2026
Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you experienced regarding the size of the waiting area in the lobby, which you felt was not spacious enough. We understand that the comfort of common areas is crucial to a pleasant stay. We have taken your feedback into consideration and will use it to evaluate and inform management's efforts to improve the comfort of the lobby area in the future, both in terms of room layout and the enhancement of existing amenities. We still sincerely hope to have the opportunity to welcome you back in the future with an even better and more pleasant experience. Thank you for your attention and understanding. Sincerely, Harris Selvy Kerani, Customer Relations Officer
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Alusyanti P.
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10.0
/10
Reviewed 2 week(s) ago
Overall, it was okay, both the room and the service. Breakfast was also varied and delicious.
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Accommodation's Reply
11 Apr 2026
Dear Ms. Alusienthi P., Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with your overall stay, including the comfort of the room and the service from our team. We also appreciate your rating of our varied and delicious breakfast, which is one of our priorities in providing a memorable stay for all our guests. Positive reviews like yours encourage us to further develop and improve the quality of our services. We hope to welcome you back in the future for an even more memorable experience. Thank you for your trust. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.
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d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategically located in a mall, with plenty of food options.
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1 people find it helpful
Accommodation's Reply
11 Apr 2026
Thank you for choosing Harris Hotel FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write this positive review. We are delighted that you were impressed with the hotel's location, which is directly connected to a shopping mall, making it convenient for getting around and offering a wide variety of restaurants. This is just one of the advantages we hope will add value and convenience to your stay. Your compliments are an encouragement to our entire team in maintaining the quality of the service and facilities we provide. We hope to welcome you back again in the future for an even better stay experience. Thank you for your trust. Sincerely, HARRIS. Thank you, Selvi Kerani, Customer Service Officer.
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SOGOEY 1.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommendations for staying overnight
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Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. Sogoi, Thank you for taking the time to write a positive review and recommending Harris FX Sudirman Jakarta as your accommodation. We are delighted to hear that your stay with us was memorable and worth recommending. Such reviews encourage our entire team to provide the best service and maintain the quality of facilities and comfort for all guests. We hope to welcome you back in the future and provide you with an even more memorable stay. Thank you for your trust and recommendation. Sincerely, Harris Selvi Kaerani, Customer Relations Officer.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The food in the restaurant tasted bad, the room was full of ants.
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1 people find it helpful
Accommodation's Reply
11 Apr 2026
Thank you for taking the time to share your experience staying at Harris FX Sudirman Jakarta. We greatly appreciate your feedback, which is crucial for our evaluation and improvement of our service quality. We apologize for any inconvenience you experienced, particularly regarding the food in the restaurant not meeting your expectations and the presence of ants in your room, which certainly does not reflect the standards of service we strive to provide to all our guests. Please be informed that your feedback has been forwarded to the relevant teams in both Food and Beverage and Housekeeping for immediate evaluation and improvement. We are committed to improving food quality and maintaining the cleanliness and comfort of your rooms. We hope to welcome you back in the future for a more memorable and enjoyable stay. Thank you for your attention and understanding. Sincerely, Harris Selvy Kerani, Customer Relations Officer.
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Netta G. R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel facilities are excellent and the staff are friendly, but the problem after check-in was that it took a really long time to get my room. This is my second time staying here, and yesterday it really took a long time to get into my room. I've explained to the receptionist that the room hasn't been cleaned by the housekeeping team yet. But why did it take so long, even though I checked in around 12 noon? Thankfully, the staff are friendly and always explain things. Other than that, I think the facilities, food in the restaurant, and service were all excellent. My suggestion: next time, please clarify the estimated time from room cleaning to check-in so guests don't have to wait too long. Thank you.
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Accommodation's Reply
27 Mar 2026
Dear Ms. Netta G.R.P., Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman and thank you for choosing us again for your second stay. We greatly appreciate your positive comments regarding the hotel facilities, the quality of food at the restaurant, and the friendliness and service of our team. We appreciate your understanding regarding the explanation provided by the front desk team. However, we apologize for the inconvenience you experienced regarding the long wait for your room after the check-in process. We understand this was inconvenient and did not meet your expectations, especially since you arrived at 12:00 PM. Your feedback on the importance of providing clear approximate room preparation times is very important to us. We will immediately conduct a thorough assessment with the relevant teams, particularly regarding coordination between the front desk and housekeeping departments, and improve communication with guests to ensure accurate and transparent information is provided. This is crucial for us in reducing waiting times and making the guest experience more comfortable. Thank you again for your constructive feedback and comments. We sincerely hope to have the opportunity to welcome you back in the future with even better service and a better stay experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer
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nanik s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, making it easy to check in.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Mr. Ninick S., Thank you for your positive review regarding your stay at Harris Suites FX Sudirman. We are delighted to hear that you were impressed with our team's friendly service and the ease of check-in. Friendly, professional, and efficient service is our core commitment to ensuring every guest has a memorable stay from the moment they arrive. We will share your compliments with the entire team to inspire us to maintain and improve the quality of our service in the future. We are honored to have been your chosen guest. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRISly, Selvy Kaerani, Customer Relations Officer
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Y***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
Came to check in at 14.00, only able to enter the room at 16.30 with the excuse that the room wasn't ready yet and was still being cleaned, waiting 2.5 hours was tiring, many guests complained about the same fate
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Accommodation's Reply
27 Mar 2026
Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We apologize for the inconvenience you experienced during check-in, particularly the delay in room preparation, which resulted in you waiting approximately 2.5 hours. We understand that this can be tiring and not what you expected, especially after a long journey. We are also saddened that this situation affected other guests. This is a serious concern for us, and we will immediately conduct a thorough assessment, especially regarding coordination, operations, and room preparation, to prevent such incidents from happening again in the future. Your feedback is extremely important to us, as we will use it to improve the quality of our service in the future. We are committed to providing a better and more comfortable stay that meets the standards all guests expect. Once again, we apologize for this inconvenience and hope to have the opportunity to welcome you back with even better service. Sincerely, HARRISly Selvi Khaerani, Customer Service Officer
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B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Awesome and very nice to stay there
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Accommodation's Reply
27 Mar 2026
Thank you so much for your positive review about your stay at Harris Suites FX Sudirman. We are delighted to hear that you felt comfortable and satisfied during your stay with us. Comments like "Excellent and very good" are a great inspiration to our entire team to provide the best service and maintain the quality of the amenities we provide. We are very honored to have been chosen as your accommodation and we hope to welcome you back again in the future for a similarly memorable experience. Courtesy of HARRISly. Thank you, Selvy Kaerani, Customer Service Officer.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Enjoy a staycation with friends
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you for choosing to stay at Harris Suites FX Sudirman and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with your friends at our hotel. We are honored to have been a part of your fun-filled moments. We hope that the comfortable rooms, excellent amenities, and service from our team made your stay memorable and filled with positive experiences. Your positive feedback encourages our entire team to strive for the best service and create unforgettable guest experiences. We hope to welcome you back in the future for an even better experience. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.
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