ワレン ハウス

清潔で部屋も広く良かったです。シャワールームは狭いので体から大きい人には不向きかも。

夜中に着いた時のフロントマンの対応が非常に悪く、不愉快なチェックインでした。 しかし翌朝からのスタッフ達は、非常に感じがよく明るく親切でした。

郊外にある素敵なマナーハウスの中で、従業員の方のフレンドリーなサービスは抜群です。朝食もイングリッシュブレックファースト、アフタヌーンティーも手頃に楽しめます。バス停が近いのでPutneyまではすぐに出ることができる立地。次回は花の咲く季節に来てお庭を楽しみたいです！

場所がKingstonに近く、バス等が利用しやすい環境。但し、車で訪れる客が多かった。朝食代が非常に高く、それが難点（夕食はリーズナブル）。

ダブルルームが一杯でツインルームの予約でしたが、希望を出したところ、ベッドをつなげてマットをダブルようにしてくださっていました。 朝食もバイキングでしたが、トーストはホワイトかブラウンの好みを聞いてくれ、パンが美味しかった印象が残るほどです。 スタッフの方も私達の拙い英語を理解しようと親身になってくれました。私達はウインブルドン観戦のためにこちらを選んだのですが、周辺の環境は良いし、駅までは距離がありますがバス停は3分ほどのところにあり、おススメしたいホテルです。

From the moment I walked in I was greeted by a friendly, welcoming smile and that continued throughout my stay. Dinner was lovely and as soon as my drink was empty someone was in hand to get me another one. My room was clean and comfortable. Enjoyed my stay!

We didn't dine here but the menu looked good. The bar had a great selection and the drinks were good. There is a bus stop at the end of the street so easy to get around. We loved our room. It was very spacious. If you have troubles with stairs be sure to ask for a ground floor room as there isn't an elevator. One of the reasons we booked here is because it said there was a pool, but the pool wasn't open and the staff was clueless about it. Kept saying maybe tomorrow.

Breakfast cold and poor selection. Looked like it had been left out too long. Poorly organised layout. No

Not what we expected. We thought we were to stay in a real castle. Tired. Staff a bit fawlty towers. Dinner was awful and they “lost” our reservation for 30 people. Rooms ok but bathroom very small and unpractical. Low water pressure in the shower. Nowhere to hang you towels. Will not go back.

I was in room 17 it had a view of the roof and the bins storage area.

This Hotel was sild to this new company in 2020, bdfore then it won several awards, snd since won nothing for a good reason. Checked into our accessable friendly rokm which was up a large grand staircase, down a few strps then up a few wigh only q rokm further away. The rok. Initially looked nice until you notice the sink was full of facual hair ghe the previous occupant, the shower was dirty, the bed sheets gad dirty narks on(atleast 6)the kettle you'd not touch unless you've had all your jabs! The so called leisure facilities were not open, upon asking several staff ghe reasons were all different. Upon checkout i was then asked why i was in that particular room instead if an accessible one, to which she was as baffled as i was because so said all of those type of rooms were empty. Breakfast was reasonable, very cheap ingredients, 1 sausage, 1 tiny piece of very crispy inedible bacon. Staff apart from the receptionist on checkout were either rude or uninterested. Shuch a shame as the building itself could be beautiful again. Location is good, with easy access into London from Norbiton into Waterloo My advice is to find another Hotel as ghus will keep going down hill I'm afraid and wouldn't want anyone else to fall for the beautiful building over service

Amazing building but the grounds and house all need a lot of work. Room was tied and had mould in the shower. Floors weren’t cleaned/hoovered. Door to the cottage was constantly open. Front door to the room had no drop seal on the door and windows were all really shabby condition. Breakfast room was so hot, food was nice but no oat milk for coffee. Not worth the cost of the nights stay.

Limited selection on display but good that you can order omelettes etc

Pas assez de choix de sucré

Staff on reception and in the bar area were very attentive. Room was spacious and clean.

Comfortable room and good breakfast

Courteous staff

All the staff were fantastic. Couldn’t have been more helpful. Even to the point I didn’t once pick up my wine bottle. Everytime the glass was nearly empty someone appeared and topped it up. It’s the little things that’s make it special.

A very average 2 star hotel in my opinion. Staff were friendly. Bedroom was clean and comfortable, but very outdated. The hotel could definitely do with a spruce up, very outdated and in need of some tlc. Breakfast was okay, very bland. We did use the pool which was a little worse of ware and didn’t look very clean. I personally wouldn’t stay here again.

Great room, clean and spacious. Helpful front desk. All around wonderful time