Hilton Prague Atrium

スタッフが少し優しくなかったが他は良かった

旧市街から若干離れるが、ホテルから400ｍ位歩けば、地下鉄やトラムがあるので移動に困らない。部屋は清潔で問題なし。問題点として、非常に人気の都市、ホテルの為、宿泊客が多い。特にチェックインでは週末もあり１時間待った。ウェルカムドリンクや各階にウォーターサーバーがあり良かった。特に朝食は今回の旅で宿泊した他のヒルトンに比べ、品数も多く非常に良かった。

全体としては大変良かったです。夜中1時にスタッフの方が部屋を間違えたのか、強くノックされたたき起こされ、大変怖く・不快な思いをしました。

とても良かった。

エグゼクティブラウンジが利用出来るプランで４泊しましたが、２日間利用が出来ず、代替えのサービスは、ラウンジ利用に相応するものではなかったので家族全員が不満に感じている。

Spacious room. Clean comfortable bed. Nice pool and Thai massage

Estava simplesmente tudo perfeito. Os funcionários são extremamente prestativos

Besonders war das wirklich gut ausgestattet

Très bel hôtel, bon emplacement et excellent petit déjeuner.

The room was clean, staff were generally polite and helpful. One thing to note was that in my opinion the breakfast did not reflect 5 stars. One day we were even sitted on round tables in the lobby and asked to serve ourselves from a temp buffet that allegedly had all items but didn't. We were eventually allowed to access the main restaurant buffet. Another small complaint: hash browns were stale and one day even not worm. And the juices were from a box rather than freshly squeezed (at least the orange should be). I appreciate the hotel was busy but standards need to be kept at 100%. I speak as a former 5* hotel employee. I know my review sounds negative but in reality breakfast was my only criticism, the rest was lovely. The city was amazing and I would definitely come back and recommend to friends.

The room and quality of the food couldn't be faulted. Service was also impeccable. However, I couldn't give it 5 stars because overall the hotel just feels too big and impersonal. The sheer number of rooms made the check-in experience rather daunting - although the staff did their best to keep the long queue happy with cakes and glasses of fizz. By contrast, the swimming pool and sauna area was surprisingly small and often very crowded. Fine for business, less so for a relaxing city break.

Missing a little fruit and vegetables

Equipe, facilidade do elevador

This hotel is beautiful in design. The staff members are prompt and highly attentive. I recommend this hotel for anyone traveling internationally. I highly give them a five star.

The hotel grounds is really nice, as was the room and staff. I don’t normally have negative things to say about a hotel but: 1. The check in process took almost an HOUR - I’ve never seen a line like that before. There were a lot of staff too, and once served it didn’t take long at all, but the queue was massive. 2. Water pressure in shower was weak 3. The minibar wouldn’t open and despite raising it to the front desk, no one was sent to come fix it

Staff do not speak Czech or English(most of them).Breakfast very good.Wellness was disapointing as womens sauna closed and very small swimming pool with screaming kids...lovely hotel but for these reasons will not use again as we specifically pick to use Wellness in Winter time....

Amazing hotel, high standards in terms of cleanliness and lovely staff!

Room was in great condition. Only downside is too much noise in the morning for no reason. There was barely anyone staying on my floor and the other day at 8AM one of the employees was obnoxiously knocking on my door even though I had a do not disturb sign. I was already having trouble falling asleep to adjust to the time and that disturbed me. I was also approached by another employee not sure if he was working for a car company or what but he was lurking around the lobby each day and asked me if I was alone! Totally nerve wrecking.

Great hotel! Clean rooms and great staff. Had a good time.

The staff was super friendly, the hotel is well located and clean. We enjoyed our stay.