Hilton Prague Atrium

Spacious room. Clean comfortable bed. Nice pool and Thai massage

The room was clean, staff were generally polite and helpful. One thing to note was that in my opinion the breakfast did not reflect 5 stars. One day we were even sitted on round tables in the lobby and asked to serve ourselves from a temp buffet that allegedly had all items but didn't. We were eventually allowed to access the main restaurant buffet. Another small complaint: hash browns were stale and one day even not worm. And the juices were from a box rather than freshly squeezed (at least the orange should be). I appreciate the hotel was busy but standards need to be kept at 100%. I speak as a former 5* hotel employee. I know my review sounds negative but in reality breakfast was my only criticism, the rest was lovely. The city was amazing and I would definitely come back and recommend to friends.

The room and quality of the food couldn't be faulted. Service was also impeccable. However, I couldn't give it 5 stars because overall the hotel just feels too big and impersonal. The sheer number of rooms made the check-in experience rather daunting - although the staff did their best to keep the long queue happy with cakes and glasses of fizz. By contrast, the swimming pool and sauna area was surprisingly small and often very crowded. Fine for business, less so for a relaxing city break.

This hotel is beautiful in design. The staff members are prompt and highly attentive. I recommend this hotel for anyone traveling internationally. I highly give them a five star.

The hotel grounds is really nice, as was the room and staff. I don’t normally have negative things to say about a hotel but: 1. The check in process took almost an HOUR - I’ve never seen a line like that before. There were a lot of staff too, and once served it didn’t take long at all, but the queue was massive. 2. Water pressure in shower was weak 3. The minibar wouldn’t open and despite raising it to the front desk, no one was sent to come fix it

Staff do not speak Czech or English(most of them).Breakfast very good.Wellness was disapointing as womens sauna closed and very small swimming pool with screaming kids...lovely hotel but for these reasons will not use again as we specifically pick to use Wellness in Winter time....

Amazing hotel, high standards in terms of cleanliness and lovely staff!

Room was in great condition. Only downside is too much noise in the morning for no reason. There was barely anyone staying on my floor and the other day at 8AM one of the employees was obnoxiously knocking on my door even though I had a do not disturb sign. I was already having trouble falling asleep to adjust to the time and that disturbed me. I was also approached by another employee not sure if he was working for a car company or what but he was lurking around the lobby each day and asked me if I was alone! Totally nerve wrecking.

Great hotel! Clean rooms and great staff. Had a good time.

The staff was super friendly, the hotel is well located and clean. We enjoyed our stay.

Everything was neat , organize and great stay.

My sister and I had an amazing time at the Hilton Prague. The staff were all extremely courteous and helpful, including the bartenders at the Cloud 9 bar. The hotel was very clean and we had no issues. I would definitely recommend this hotel to anyone traveling to Prague.

All was excellent

Clean room Friendly staff Beautiful atrium lobby

From start to finish this hotel is one of the best i have stayed in. Staff, rooms, food, bars, casino, sky bar, breskfast, dinner just amazing. And so reasonably priced. Would definitely return. Thank you to all for a great stay.

Wszystko wzorowo , prawdziwa przyjemność pobytu

A new owner has taken over this hotel and corners are being cut. The room was fine except for the bugs coming out of the bathroom. Javier the ass manager because they no longer have an overall manager was first abusive about us complaining of the bugs. He thought bed bugs but there are a fruit flies in bathroom obviously breeding in ceiling. Javier was not good just wanted to abuse customers but one our complaint was heard about a junior suite we were finally moved to a good suite, however we only ever asked for spray for the bugs and were happy to stay in the room. The kitchen advertises and charges for rib eye steak that are not rib eye steak but charge for a rib eye. The French onion soup is not, it is just a weak version of an onion soup. One cannot advertised French Onion Soup unless it is a French onion soup: The gym is amazing and staff very friendly. The beautician has a man doing facials and it is NOT as good as a female. Left feeling very disappointed.The bar was also amazing and the food as advertised. Well done . Marko, another ass manager is brilliant and if any problems contact him.The executive lounge nothing to write him about, most days we just skipped it as there are no rules about children running around and going crazy. The food is not good and not worth the effort. The alcohol is cheap so you get what you paid for in there. Overall, an ok hotel that is huge and having difficulties with the size of the facility. The check in wait with 300, shambles.

Close to bus/subway. Grocery store right across the street (out lower level).

Great stay would definitely recommend

Nice clean, spacious rooms. Great staff and facilities and nice and close to sites and metro