퀄리티 인 앤 컨퍼런스 센터 캘거리, 맥클로드 트레일

We had a short layover so chose a value priced stay at this location. Checking was great, friendly staff. Please read description well as our 2nd floor room was downstairs with no elevator. The pool water was warm and salty for some reason. The room was dirty and showed signs of wear. Stand in the bathtub and walls/floors. The window wouldn't close and outside was very noisy. There is a train right behind the hotel that screeches as it passes, like nails on the chalkboard. The shower was only putting out scorching hot water as the dial was broken. We were thankful our child tested the water first and informed us before getting burned. When I brought these issues up with the manager at front desk at checkout she accused me of bringing a portable air conditioner and thats why the window didn't close, and said the tap worked fine even though I had video of it not working. The worst customer service I've ever had. Please use caution when booking.

The motel was close to the event we attended so location was good. The room was clean and staff were accomodating.

Pool is great and right by stanley park

staffs are so helpful and we had a good time while our stay.

AC didn’t work. The setting of the room was weird. Couldn’t open the window because there’s no window screen. Window also faces the parking lot so if the windows open people could literally climb into the room. The room kinda smelled as well. Price was cheap tho.

Internet is baaaaaad and the walls are thin

Air conditioning did not work, so they placed a portable stand alone air conditioner in the room. The room was no maid service and the room was not cleaned for four days. The sheets and towels were not changed during thi time. The front desk staff did provide coffee for the coffee machine on most days, but one evening the staff could not find the coffee. The restaurant was closed and the pool was suitable for children only.

Don’t expect a lot of you only want to spend under $150 a night. for a budget conscious traveller. This is a very basic hotel that needs quite a bit of upgrading. However, room is clean. Bed is very comfortable. Plumbing and aircon/heating works. Close to shopping and restaurants. Free parking. These are enough reasons for me to book again.

I have stayed here a few times in the past, but I believe this stay will be my last visit. The room was not clean, garbage, hair and items from past guests were in the washroom. My room was also very close to a C-Train station, the noise of which made it impossible to sleep through the night.

The house keeping staff was awful, my room did not get cleaned when asked. Day of check out house keeping came in to finally clean my room before I was even checked out. Lots of homeless living around the hotel, not a safe secure feeling.

The front desk staff were great. The rooms were very rundown and not as shown in the photos. Rooms were not very clean.

Horrible place, almost no wifi. Dirty rooms, dirty windows, sticky carpets. Have not been maintained for long time. Bathroom looked like in a horror movie and a light bulb was blinking as well. Lots and lots of homeless around a hotel. I would never stay there again and wouldn’t recommend anyone else.

Clean and nice staff

Too many crack heads and crime and cigarette butts all over.

It’s basic but clean. Don’t expect extra towels or fancy ac units. A bit expensive but cheapest for something close to downtown.

Good

The place is clean overall and staff were friendly. The hotel is very outdated and lots of homeless people surrounding the building. We even saw people doing drugs along the building. We picked it due to the price being under $200/night but it definitely showed.

clean room

The AC was not working and when I asked reception they said there's a portable AC in your room. There wasn't any AC, only a fan so the person at reception was lying.

Staff told me that I could have a late check out then on my last day the they were knocking at my door calling the room and calling my cell phone. There was no kettle for tea in the room and it took an hour for them to get one upon request. The phone didn’t work when they called me it went dead when I picked up. The fridge froze our food and ruined our fruit and vegetables, the police was outside the one night, security the other and a lot of unsavoury characters in the Parking lot. Moreover the front staff was rude when dealing with the checkout which was a mistake on their part. Also when we went to use the hotel pool they closed 2/3 of the pool to host dozens of kids swim lessons. 4 groups of lessons at a time all around the pool, it was so intrusive and a noxious for guests on the pool do not recommend this hotel, even if you are on a budget - not worth the hassle!