포레스트 파크 호텔

good

전반적으로 보통 이상으로 좋았습니다. 화장실 및 샤워기가 리뉴얼되었으면 좋겠습니다.

Wonderful place

Great location. Everything is perfect !

The rooms have no door Matt's so anytime you go to the bathroom you have to walk through a wet tile floor. The bathroom fan didn't work and they don't offer cots just wasn't impressed this time. Who wants to walk through a wet muddy floor every time you go to the bathroom. Also, if the room sleeps for why do they only ever put three towels in the bathroom? You're always having to ask for more towels.

Room was spotless and decorated to a high standard

The room and staff was great. My complaint is that payment was taken from my credit card without my consent when I selected that I would be paying upon check in. Considering that one of the rooms was reserved for a friend I found this to be very irritating. This is Expedia's fault and not the actual place. The place itself was fantastic!

The building was being renovated, so we unfortunately had to walk across the street to access the hot tub. Otherwise the stay was great.

The room was very clean and modern. Cleaners missed a dirty coffee cup and dirty glass, but overall did a good job.

We arrived after dark, and it was not immediately obvious where the main entrance was located. We had to ask a guest in the parking lot. The front staff is pleasant and made check-in quick and easy. The room was very comfortable, and everything is new: the stove, dishwasher, and microwave. The shower was good, but it took a long time to warm up. Will stay again when all the upgrades are complete.

Very clean and modern room. Kitchenette could use a few more supplies like a salad bowl and another baking dish for the oven.

The hotel room itself was clean and newly renovated. However, when booking the hotel, we knew that there were some renovations that were undergoing in the pool area. This was fine, we expected this area of the hotel to be closed / inaccessible. What was not expected was the fact that the entire wing which we were staying in was under major construction. Our room was overlooking the atrium which was a giant construction site with extremely bright lights on 24/7. Even with the blackout curtain the light still came through quite a bit. The smell of newly constructed materials was very strong throughout the entire wing. Additionally, when we checked in we found out that the elevators were not operating. This was fairly problematic since we had a ton of luggage that we needed to get to our second floor room. We hauled everything up - we then later found out that there was another elevator which could be accessed through the other wing of the hotel. Although not ideal it would save us from making multiple trips through the snow to haul everything up. Had I know the extent of construction I would have definitely not stayed in the wing that we were in. It will probably be a very nice hotel once the construction is complete. But if you are staying there I would make sure you are far far away from the woodland wing.

Love it there

Room was extremely clean, all staff were absolutely awesome, room was very sound proof & the bed was soooo comfortable!

Good

Still under renovation but the check in was easy.

Clean room, very good service at reception, quiet.

Customer service here is always great. The rooms are good, beds are comfy, and the Rocky Mountain Soap Co products in the bathroom are my favorite. Bummer the spa and pools are open right now, but nevertheless, a great stay.

The newly renovated rooms were very nice. Unfortunately, the rest of the hotel is a construction zone so all the facilities were closed. Understandable, but it should be made clear when booking, not just a couple weeks prior to arrival. The rooms were also very hot, not sure if the HVAC was working properly

The road was closed from lake Louise to jasper. I tried to contact the hotel via my booking to let them know we wouldn’t be staying. They have never replied, to add salt to the wound they also took a breakages deposit out of my bank, when we haven’t even checked in!! Terrible customer service and very disappointing.