Forest Park Hotel

Arrived a bit early and room wasn't ready which was perfectly fine. However the reception staff were far from helpful and not couteous at all. Returned to the hotel at the time given by the reception staff to be told the room was still not ready. No appologies, no offer to do anything to help. Just dull and gloomy reception once again. Unfortunately this establishment itself is very nice but is terribly let down by the staff. Once we did get our room allocated we wheeled our luggage towards our room only to be confronted by a cleaner and his trolley in the middle of the hall right outside our room, no offer to move he just barged past us like we weren't there. The major problem we encountered was the lack of organisation and crowd control in the front entrance and foyer area. On several occasions when attempting to enter or leave we were cut off by a huge number of unorganised people and luggage totally blocking the entrance and foyer and not one of them with any decency to move out of the way to allow access. We had a great room with a balcony that was unfortunately totally useless as the constant stream of tour buses that pull up in the pickup/drop off area at reception would leave the engines idling for extended periods that let exhaust fumes ruin any chance of using the balcony or leave the door open. On our second day both door keys failed so another trip to reception to have the reprogrammed with not even a simple "sorry" offered. Nice hotel let down by the staff!

Café da manhã fraco

Room was large, although a little dated and photos portrayed it as more modern than it was. Location was decent a 15/20 minute walk to the centre. Parking was easy and free. We had an adjoining room which was noisy at times. The level of chlorine at the pool was also a bit low, although we did feed this back so it may have improved.

Great location , great staff. Looking forward to coming again after the renovations .

It was great

Very nice hotel, but the food was horrible. Of our 10 days in Vancouver and Alberta, the meal at your dining room was the worst. In addition, the maitre' d was a bit rude when we said we didn't have a reservation, despite many open tables, and the waitress barely spoke to us. The food was borderline uneatable. Breakfast was average. Otherwise, your facility is very nice.

Modern, comfortable and stylish hotel with excellent parking and close walking distance to Jasper shops and ammenities. The onsite restaurant was excellent with lovely friendly staff.

Good base for touring local area. Hotel was good, no issues from me

Wing we stayed in looked new and nicely appointed with kettle, Keurig, and fridge, no microwave. Besides the false fire alarm that went off one night, I found the electric outlets not close enough to plug in either the Keurig or the electric kettle. We were able to move them in order to use them though.

Lovely hotel stay in Jasper

Clean room, but brush teeth cup, towel not soft, anyway we are satisfied with this hotel

A very clean room that fully met our needs.

Not worth the very high prices

Clean and quiet property

Clean room, great stay!

Nice room!

The staff was very welcoming and helpful. The room was beautiful, hotel convenient to everything, but also out of the main congested area. I would highly recommend staying at Forest Park Hotel.

Clean, friendly & helpful. Food

Room was clean and modern. Staff were friendly and helpful at check-in. The hotel is in the jasper National Park and town. It's at one end of the town so it's quiet.