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We were given, without any question, a room for the wheelchaired. The bathroom was not convenient for the non-handicapped like us to use.

Room was clean and bed very comfortable. Had to wait a while for breakfast but there was a lovely young man who couldn’t do enough for you. Shame I didn’t get his name but he was excellent. We had a lovely few days.

The stay was great, bedding comfortable, breakfast tasty. What was a really nice touch is the person at reception remembering my name. I'm not sure if that's part of the role, or my pink cat hoodie made me difficult to forget. The only negative is that the TV didn't have chromecast built in, so I couldn't watch youtube/netflix/prime/etc

Conveniently located for touring Canterbury Cathedral

The Abode Canterbury is an excellent hotel located in the heart of Canterbury. From a convenience point of view, everything is close by - you've got a convenience store, lots of restaurants, and easy walking distance to the cathedral and other visitor attractions. The staff was friendly and service was excellent. For North American travelers looking for king size beds, this hotel does have them, but you need to ask for "Super King" beds specifically. If we find ourselves in England again and an Abode hotel is available, we would absolutely consider staying there again.

Perfect location for a 1 night stay. Good facilities and the room had everything we needed.

We had a lovely stay at the abode. Hotel is located in a great location for exploring Canterbury. The hotel was clean and the staff were very helpful. Some areas of the hotel looked like they needed a lick of paint but overall it was good value for money.

A lovely hotel with great staff, beautifully located for all the attractions in Canterbury. Room very comfortable and ver well equipped. Breakfast arrived cold but this was put right as quickly as possible.

Very helpful staff

The nightstand's pencil was unsharpened. There was coffee grounds on the tray

Hotel Abode is located in the heart of Canterbury on High Street its main thoroughfare and within walking distance of most major sights and great dining. The breakfasts at the hotel were excellent. The staff was polite and very responsive. A great stay!

Staff was very friendly and super nice. Service was great. Good location if you visiting the town, walkable distance to train station and restaurant. Maybe the only downside if I have to say is the flooring was a bit old, so in the morning i could hear people walking upstairs.

We have stayed at the abode a lot of times although i think its time for an update to the decor

Lovely as usual. Having stayed in an “enviable” room type before, it was noticeable this time having dropped to “comfortable”. Still high standards but a little tired in the bathroom, a small entrance (slightly awkward with bags) and less frills. Still lovely and I thoroughly enjoyed my stay (and complimentary birthday treat). I would always opt for an enviable room when funds allow but all rooms are lovely. Thank you for a great stay! I will be back again soon

2nd stay and really nice hotel. Great room and breakfast. Lovely bar. Very convenient location.

Hotel is beautiful, bed very comfy. Modern and elegant looking hotel. Breakfast service was slow with a fair few orders coming out wrong, and no real instruction of what breakfast is included with the room

When we arrived at the hotel, we were greeted with a smile and a lovely welcome. We could not fault the gentleman who was hospitable and sorted out any problem that came our way. We have stayed in the hotel previously and it won’t be the last. Thank you very much to the staff and the wonderful service you provide.

Stayed for a couple of nights a few days before Christmas, so we could shop and experience the Christmas vibe of Canterbury. Hotel is in the heart of the town which is great.Staff were friendly and welcoming. My only disappointment was that they took a card on arrival, this was in case I charged anything to the room, £100 was taken, nothing was charged to the room. I called two weeks later to ask why this wasn’t returned, they said it could take up to a month. Exactly 1 month later the £100 was put back into my account! Mmmmmmm We will definitely stay again, will likely say that I don’t have a card.

Had to move rooms as the toilet didn't work, staff weren't overly fussed , moved to the second room to find black mould on the walls and around the window. Breakfast was overly expensive for poor quality and slow service.

Lovely hotel, beautiful rooms in a lovely location.