ibis 런던 서튼 포인트

Staff have been helpful and patient. Amenities :- just basic needs provided in the room. It’s a convenient location with paid parking at rear. Linens can be dated but overall quite clean. No slippers provided.

The staff was so professional!

Lovely staff, clean and safe

The room is clean and spacious but cold; I couldn't get the heating to work. The bathroom door didn't close. No bottle of water or tissues were provided. There was no small towel in the room (I got one when I asked). Breakfast is fine but limited. The staff is nice. All in all, it's a fine stay, but for a newer hotel, it could be better.

The room was very nice very happy thank you

The room was clean and the staff were excellent. PArking was simple.

The room was clean. The staff were really helpful and kind

Yes

Perfect

The room is well cleaned, the breakfast was great and the location as well

Great

Lady on reception was lovely. Very welcoming. Room was good. Good size and modern. Walk in shower which was good better than over the bath. Only thing which could have done with a small fridge for my drink and a little shelf in the shower for my products. Other than that the stay was good and I’d recommended

Staff very helpful to my mum

Exactly what i needed. No fuss just clean tidy simple room with everything i needed. Staff great.

Quick overnight stay but very enjoyable. The hotel had everything we needed, spotless room and really comfy bed. The check in was really efficient too with a wonderfully warm welcome From Clarence

Good staff clean room

Good rooms modern better than standard premier inn/holiday inn

Hotel modern, clean and warm. Lovely helpful staff. Family room well set out with room for 'stuff'. Great bathroom.

Room was clean and staff was very helpful like all the visits beforehand

The room was modern, spacious and had everything I needed. The bar area was nice and everywhere was spotlessly clean. The reception staff were absolutely lovely, and couldn't be more helpful, especially Sophie. There was a good choice of food at breakfast. The barman was perfectly polite, but I got the impression from the two nights I was staying there that he really didn't want to be there. :-( Overall, this was a great stay.