ibis ลอนดอน ซัตตัน พอยท์

Friendly staff, comfy bed, and a convenient location. It was good enough for one night, where all we needed was somewhere to sleep. I wouldn't stay here for a longer break. The room was dark and stuffy, cigarette smoke entered the room via the ventilation during the night which was unacceptable. The towels were thin and only one per guest, and no hand towel. There was no shelf or soap dispenser in the shower, so you had to put bottles on the floor. No biscuits. We didn't have breakfast or try the bar/restaurant. On site parking at £15 for 24hrs was convenient, if a little expensive. No barriers so not super secure, but it felt relatively safe.

Every thing was lovely! Nice staff and clean room. Parking was easy also

Really comfortable stay and perfectly located for all that was going on. Staff were friendly and knowledgeable. I would have liked the bar to actually be more of a bar, it felt too cafe like for me.

Bathroom had a sewage smell and we had a great view of a wall 3 meters away. Food was passable. You get what you pay for.

Basic of basic hotels, want to charge you for extra anything including pillows but provide you with a messily lumpy thing to sleep with which is absolutely insane.

Rooms are clean and comfortable

Breakfast did the job. I was satisfied. Sausage was tasty.

Arrived to find no phone in the room, which would have been nice to arrange an important wake up call the following morning. Compounding the issue was that my Alexa alarm clock couldn’t be connected to WiFi for an important alarm the next morning owing to the way in which you connected to the hotel’s internet.staff didn’t have any solutions as to how to fix this and seemed nonplussed. Despite hotel literature saying you can set an alarm on the tv, you can’t. All of this resulted in me making someone elsewhere wake up early to call me. Overall, the hotel room was clean, if a bit dusty. The front doors of the hotel were very unclean, which doesn’t look good as far as first impressions are concerned. I’m glad I brought my own pillows because they were less than average. The bed was extremely hard, even though they provided a mattress topper as standard.

I was completely sad that my very 1st room when i arrived had condensation building on the windows which had puddles of water from it dripping from the windows and grew mold in the room on the curtains 😢. The second room we had the air

Staff awfully rude and reckless. Hotel is nice, not the best clean but acceptable. Television wouldn't work english chanels.

Clean, spacious. Good breakfast. Every staff member really helpful and warm.

Friendly staff , comfortable bed. Would have preferred an extra hand towel not just a bath towel . Good breakfast. Convenient location

Well located with wonderful & helpful staff

Friendly helpful staff Very comfortable bed Would appreciate a shelf in the shower to put toiletries in , you have to put everything on the floor ! Also a small hand towel in addition to a bath towel would be handy .

Great place!

Very friendly staff , very comfortable bed . Lovely breakfast . Good location

Trevligt hotell endast en halv timmes tågfärd till London Bridge eller Victoria. God, riklig frukost.

Good hotel

Room was clean, love the simple yet functional layout.

Clean room, good location