노보텔 런던 웨스트

조식메뉴가 바뀌지 않고 똑같아요

100미터 정도 되는 긴 복도의 맨 끝방을 받을 때 부터 좀 걱정은 돼었다. 인터넷 와이파이가 약해서 첨부 파일이 있는 메일은 휴대폰이나 랩탑으로도 보낼 수가 없었다. 낡은 침대보보다 업무용으로 머물기에는 금액 대비 만족이 높지 못 했다! 지하철레서 가깝고 공항에서 지하철로 갈 수 있는 점은 용이했다.

전반적으로 만족하지만 아래 몇가지 불편 했습니다. 만족한 점: 적당한 방 크기, 호텔 주변 편의사항(지하철 역, 버스정류장, 작은 쇼핑몰 등), 로비 및 레스토랑 등 불만족한 점: 1. 객실 위치가 린넨 및 집기류 이동하는 통로(엘베 등) 바로 옆이라 늦은 밤과 새벽에도 소음이 너무 심해서 숙면이 불가능했다 2. 오전에 객실에 우리가 있는데도 문을 열고 들어오는 청소 해주시는 직원들의 무례한 서비스 때문에 투숙기간 내내 불편했다

include the parking as room rate

Everything fine staff pleasant and helpful

Check in was easy Shame they no longer have sweets on the counter in the mornings, and no brown sauce at breakfast was a shame, but a small thing. The waitress looking after the members are at breakfast was superb, much more professional than previous staff in the members area. Offered coffee every day with a smile, when previously since staff didn’t even acknowledge your existence (forgotten her name sorry)

Was initially over charged but this was corrected. Reception was v nice and spacious. Staff polite. However when entering the room i have to say i was disappointed. V dated dressing chair was torn. The phone charge socket wasn't charging my phone. The bath was v small and shower door had a lot of yellow limescale. It was again v dated. Bed was comfy. Upon calling reception to check on my room service breakfast its wasnt putting me through for some reason so i had to use my mobile to call the mainline number. Phone keys again dated and not clean. Breakfast was v nice and hot. Gentleman was v polite and helpful who brought it to the room. Could do with more complimentary tea even though i was told to press 0 and more would be given it would have just been nice to have more than one in the first place. Rooms were definitely not soundproof because i could hear the people laughing and talking in the next room. .

Great

Good clean room, fast, efficient and friendly check-in.

Plenty of room, complimentary Nespresso and crisps and chocolate replenished each day, great shower. Staff at the bar and restaurant were all pleasant and helpful.

Staff were great especially rebecca

Very pleased with the visit - looking to come back again next year. Very impressed by the ease of checking in - ensuring we had the rooms to suit our needs - perfect

The staff were very friendly and fantastic customer services. Hotel is a Gem in Hammersmith.

Stayed for 2 nights in a twin room with a friend whilst attending an evening at the Hammersmith Apollo. Great location, easy check in, room clean and tidy and functional. Best beds ever!!! So comfy. Definitely larger than the average single. Best sleep ever. We didn’t use any of the other facilities the hotel has to offer so can’t comment on those. My only disappointment was the £100 security deposit I had to leave. Obviously returned if no damage or no purchases made to room.

Everything was spot on and in reception Anna was incredibly helpful. We couldn’t fault our stay

Loved the food in the Aroma restaurant and the staff were extra helpful and friendly

Renovated hotel. Looks great.

Was amazing

N

Oppgradert rommet mitt fra standard til executive room uten å betale i tillegg plus veldig bra område . Nær Westfield sheperds Bush . Jeg kommer til å overnatter der igjen