노보텔 런던 웨스트

조식메뉴가 바뀌지 않고 똑같아요

100미터 정도 되는 긴 복도의 맨 끝방을 받을 때 부터 좀 걱정은 돼었다. 인터넷 와이파이가 약해서 첨부 파일이 있는 메일은 휴대폰이나 랩탑으로도 보낼 수가 없었다. 낡은 침대보보다 업무용으로 머물기에는 금액 대비 만족이 높지 못 했다! 지하철레서 가깝고 공항에서 지하철로 갈 수 있는 점은 용이했다.

전반적으로 만족하지만 아래 몇가지 불편 했습니다. 만족한 점: 적당한 방 크기, 호텔 주변 편의사항(지하철 역, 버스정류장, 작은 쇼핑몰 등), 로비 및 레스토랑 등 불만족한 점: 1. 객실 위치가 린넨 및 집기류 이동하는 통로(엘베 등) 바로 옆이라 늦은 밤과 새벽에도 소음이 너무 심해서 숙면이 불가능했다 2. 오전에 객실에 우리가 있는데도 문을 열고 들어오는 청소 해주시는 직원들의 무례한 서비스 때문에 투숙기간 내내 불편했다

Last minute booking after missed connection at Heathrow. Great location close to airport on Piccadilly line with plenty of places around to eat and drink. Clean comfortable hotel.

Had a great stay. The staff was very friendly and the area of the hotel was quiet.

Very clean throughout, comfortable beds and handy for the shops, bus station and tube stations in Hammersmith

Clean comfortable room Bed comfortable Close to tube and shops

Thought it was ok just

Todo el personal muy amable, atento y muy profesionales. Muy buen desayuno. Hsbitaciones limpias, comodas e insonorizadas. Todo ok. Gracias

Reception was difficult to find as sign outside pointed towards lifts where only one worked and was very busy/slow. Room was nice but was felt thin so heard lots of noise especially early hours of morning.

Clean, very convenient, large room. Didn’t have breakfast or have any drinks etc but the bars looked nice. There was an awards ceremony going on when we arrived and had to wait an absolute age to get in a lift up to the reception, when we left after checking in we realised there’s an alternative entrance round the corner. It would be good if that were signposted so people were aware.

The room was very clean, the bathroom was too but the toilet splashed water when flushed.

Good location, nice size room and clean. The only one thing I would say is the walls are quite thin. Apart from that I really enjoyed the stay.

Clean

The receptionists were very friendly and helpful. We were upgraded to an superior executive room which was a double room with an additional sofa. It also had a complimentary minibar. The only thing was, the only item in the minibar was water. When I checked at reception, that was all they put in the minibar for that room type. I can get water from the tap for free anyway so after making a big deal out of it when we checked in it was very disappointing. Also the tv did not thave sky tv channels. The shower had no power what so ever and was warm at best. The waitresses at the bar were great once they arrived, but like buses, never appeared for ages and then got 3 at once. When you pay £100 plus per night you should expect more. Have stayed in hotels all over the world and had way better rooms for far less. Very disappointed.

Very good and ideal location for our trip and day out in central London.

Welcome was great and friendly

The bed wasn't very good, you could feel the hump. Some of the staff wasn't friendly and doesn't smile.

I had originally booked a two-night stay through Expedia. However, my work at Charing Cross Hospital ended a day earlier than planned, so I needed to check out after the first night. When I approached the counter, I specifically asked the staff member Waqar if he could assist me. He confirmed he was available, so I proceeded. After handing over my keys and receiving confirmation that the checkout was complete, I simply requested a printed receipt. At this point, Waqar’s demeanour changed dramatically. He became quite impolite, claiming he now had other customers waiting and instructing me to go to the next counter. When I explained that a printout would only take a moment, he began arguing with me, questioning why I was checking out early. To be honest, the interaction felt more like an interrogation than a standard hotel service. It seemed as though I was being questioned about “getting bail a day early” rather than simply concluding my professional stay. Despite my explanation that I was in a hurry to get home after my shift, he continued to be argumentative and dismissive. Lady next to him counter was also dismissive saying printout doesn’t take 5 mins and covering the person but in fact it just took less than 2 seconds. Staff is rude as I could read few comments on other websites and they have neither improved it nor are they apologetic.

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