그랜드 호텔 파나마 피렌체

집같이 편했습니다. 직원분들도 아주 친절하시구 편하게 대해주시더라구요. 다만 시내까지 걸어서 가기엔 조금은 거리가 있는것이 단점이었습니다. 하지만 숙소만큼은 지낼동안은 정말 편한 마음으로 지냈습니다. 만족스러웠습니다.

좋았어요. 아침에 일찍 나가야하는 상황이었는데 친절하게 설명해주셔서 감사했어요^^

관광지와 그리 가까운 건 아닙니다 그다지 특별했던건 같진 않구요 엘리베이터가 작다, 어린애도 시티 택스를 받는다 뭐 이런것만 기억나네요

기차역이랑도 가깝고 주요 관광지까지 느긋하게 걸어서 15~20분정도면 도착함. 숙소 앞에 작은 강이 있어서 평화로운 분위기. 관광지까지 가는 길도 복잡한게 아니라 그냥 큰 길 따라 직진하면 나옴. 근처에 레스토랑이 많고 가격대도 10~20유로정도로 괜찮음. 간단하게 샌드위치나 아이스크림을 먹을 만한 곳도 자주 보임. 숙소에서 두오모까지 가는동안 약국을 두 번 정도 봄. 근처에 공원이 있어서 휴식 차 가기도 좋음. 방은 1층에 도로쪽이라 다소 시끄럽긴 했음. 방 넓기는 적당한데 욕실이 좁음. 히터 작동 잘 됨. 프론트 직원들 모두 친절했고 조식은 6유로인가 7유로인가 했는데 엄청 다양한 뷔페는 아니었지만 그 가격대에 어울리게 배불리 먹을 수 있는 딱 적당한 퀄리티였음.

3박을 머물렀는데 직원들도 정말 친절하고 가격대비 훌륭한 호텔입니다. 도심까지는 도보 15분정도의 조금 먼 거리에 있지만 그것을 제외한 나머지 아무런 불편함 없이 지냈습니다. 피렌체에 다시 간다면 다시 예약 하고싶네요.

지하철이 없는 피렌체 특성상 버스노선을 잘 모르는 관광객이 도심(두오모)까지 이동하기에 걸어서 15분정도 거리라 조금 멀지만 4일 지내기에 전반적으로 괜찮은 호텔입니다. 조식은 다른 이 가격대의 호텔과 다를거 없이 그냥 커피와 빵 정도 입니다.

직원의 서비스 아주 좋음, 조식 훌륭함, 그외는 보통

관광지에서는 좀 떨어져 있지만. 직원의 친절함과 부대시설에 만족합니다.

Buena atención.

Ich war sehr enttäuscht von meinem Aufenthalt im Hotel Panama. Das Zimmer war alt und wirkte stark renovierungsbedürftig. Die Wände, Teppiche und Gardinen waren teilweise abgerissen, was einen sehr ungepflegten Eindruck machte. Man merkt, dass das Ensemble früher einmal elegant gewesen sein muss, aber leider wurde es völlig vernachlässigt. Für den Preis hätte ich deutlich mehr erwartet.

The staff were nowhere to be seen at any point during my stay. There was no concierge service, no reception, no one to ask about anything or raise concerns with. If I’d known this I wouldn’t have booked this hotel! The room was only cleaned once, not daily. The aircon was on full blast with no controls and no way to turn it off and the hair drier didn’t work.

que dire, l hotel pourrais etre tellement bien mais il y a du boulot, le bâtiment est bien mais des travaux sont a prévoir : armoire qui ne tiennent pas, prises defectueuses, portes qui ferment mal et difficile a ouvrir, climatisation qui ne fonctionne pas ou tres mail, wifi idem...Au fond de la cour c'est un amoncellement de dechets...La salle des petits déjeuner est laissée à l abandon. Petit déjeuner qui est supposé etre inclus dans notre réservation (d ou le choix de cet hotel) et qu'il est proposé au comptoir de la reception a 10 € mais oh surprise, il n'est pas possible de le prendre à lhotel. a fait des dépenses non prévvues en plus (5personnes x 5 nuits...) La reception: personne, les cles sont laissées dans des enveloppes sur le comptoir, servez-vous, ring the bell if you need mais pas de cloche, de toute facon il n'y a quasiment jamais personne. Un numéro de telephone, oui mais on tombe sur un hotel a Rome, hotel de la meme chaine... bref, un hotel à éviter le temps de tous les travaux soient réalisés mais le seront-ils ?

Não tinha recepcionista, nem na entrada e nem na saída, não tinha internet no quarto, apenas na recepção, o ar condicionado não estava funcionando.

Booked for six nights and only stayed for one. There was no Wi-Fi in the property or air conditioning. There was also a poor level of safety with the main doors being left unlocked all night as well as the safe not working. While in the room there was an overpowering smell of damp and after being moved rooms there was still damp. Both rooms contained damp growing on the interior walls. No staff were present for the majority of the time and when they were present there was nothing they could do. Keys were left in a basket at reception for anyone to be able to access. Paid for breakfast however, there was no facilities available. No refund was giving when requested and one of the other guests had to go purchase food for breakfast. The phone number that was left for emergencies would never get answered meaning if something had happened then no one would have been able to do anything. This hotel was an absolute joke.

Llegamos y no nos dejaron pagar con tarjeta cuando ponía que si que las aceptaban. El baño estaba sucio y la habitación era muy pequeña. Encontramos pelos en la ducha. El aire acondicionado no funcionaba tampoco. Bajamos a recepción a preguntar y nos dijeron que lo pusiéramos a 30 grados que era suficiente para enfriar. Llegamos a las 9 de la noche y no había nadie en recepción (el check in era hasta las 23h). Subimos a la habitación y habiendo dejado el aire puesto aún hacía más calor que al medio día (más de 30 grados dentro de la habitación). Tuvimos que llamar a un teléfono y nos dijeron que el aire no funcionaba pero que ellos no podían hacer nada para solucionarlo.. que enviáramos un email. Es una estafa de sitio. No se cómo puede tener 3 estrellas..

Very awful, no staff no air conditioner no water, it is in summer and we have to sleep under 34 degree The bed is full of bugs and I saw some rats More importantly, many strangers knocked your door at mid night and ask you for money. You will sleep more comfortable and safe even on the sleep

Don't stsy there!!! This was a horrible stay. We had an international flight and found out that the air conditioner didn't work and we found out the next day from staff that they have not been working for a while. Our room wasn't the only one. I was eaten up by mosquitos becaise we jad to sleep with our windows open. We had no water pressure in the morning and staff helped me to wash out my hair in other areas of the building. Staff at tge front drsk front desk is non existing but there is a phone number in case of an emergency. I called that number during the night and the person told me he would come in 10 min to liik at the air conditioner. When I called back 30 minutes later he said that this is the hotel in Rome. I had to use my xell phone to call be because the phone in our room had no cord tp ne plugged in. Many people left early leaving notes at the front desk that they had no water and aircondirioner. One of the workers quit thay day...said it was a horrible place to work, wasn't getting paid at times. I'm not surprised.

Dice que hay recepción las 24 horas y nunca se presentó, delo las llaves y decía que habláramos si teníamos dudas, otro huésped nos ayudó a hablar y cada quien agarraba la habitación que quisiera, incluso estaban llaves de habitaciones ya ocupadas y personas que muy noche no tenían habitación, malísimo servicio

Planned two day stay in Florence at the end of vacation, 2 rooms. Had a horrible experience here, and ultimately had to book new rooms at a different hotel. Many issues but the main ones were: 1. AC was not working in either room, and appeared to have been out of order for some time. 2. Room one smelled of mold and heavily of chemicals. 3. Room two had now working lights, except for two nightstand lights. Many light switches, none functioning og of mysterious purpose. 4. Contrary to information provided on hotels.com, there is no manned reception. We did not get any email, and there was no information posted int he lobby about this either. After wasting time in 38c degree heat, we discovered that it's self check in, with keys lying loose on the front desk. 5. We did not stay for breakfast, since we booked alternate accommodations. The breakfast area was dirty, and used plates, glassware and cutlery was stacked inside at 15.00 (3pm). 6. Toilet seat missing in one of the rooms, and stained towels where lying on the bed.

Great