일 펠로 파노라마

정말 뷰랑 시설, 친절한 직원에 셔틀 서비스까지 미쳤습니다. 너무 너무 좋아요! 무조건 추천 추천! 다음에 또 가게 된다면 무조건 재방문 예정입니다

A equipe foi super gentil! Mas o primeiro quarto que ficamos, não era muito confortável. Estava com um perfume forte de produto de limpeza, a cortina não cobria toda a janela, não havia cabeceira na cama, não tinha apoio de pia no banheiro... Descobrimos depois que reclamos, que o hotel tinha acabado de reabrir, e de fato nem todos os quartos estavam prontos com todos os ítens... E infelizmente o nosso era um desses... Mas depois, gentilmente nos deram um upgrade, e mudamos para uma nova ala do hotel, onde o quarto era extremamente completo e confortável. Tinha uma vista maravilhosa! Realmente incrível!! A única parte ruim, é que não conseguimos apagar as luzes de segurança que ficavam no chão, para quando precisássemos ir ao banheiro ou algo assim, e dessa forma, o quarto continuou iluminado a noite... Que pena! Mas voltaríamos a esse hotel, e ficaríamos nessa nova ala. Pois os quartos são ótimos, e a vista sensacional! O café da manhã também é ótimo!! Uma ótima opção!!!

We requested complimentary upgrade with better view room , if available. They charged it to our card without our confirmation. Next day we got to know about this , but the lady at the reception was extremely rude and misbehaved.

Staff was very friendly. The room could be improved. Bed not confortable.

Awesome

N/A

The view from the room is great. Breakfast is nice too. Only thing is the front desk leaves at 10pm and one night the lights were automatically on and off for a few times, I texted the staff. The next day I came back late and well past 10, I didn’t know if they will lock the door or not so let them know too by texting. The front desk person is from Romania, said I texted her two days in a row. She also said she already told me so when I checked in. The tone with her seems always hush. Meantime she herself made mistakes on charging my credit card for payments as I’ve paid more to have the flexible stay option and could have checked out a day earlier to stay in my destination the last night so I didn’t have to drive back late past 10 to text her to simply let her know. Other local hires are nice.

Primeiro tenho que deixar registrado que o hotel foi incrível em tudo conosco!!! A Made nos atendeu com muito carinho e atenção! Fomos em viagem de lua de mel e o hotel nos preparou uma grata supresa em nos dar upgrade de quarto, mas não foi qualquer quarto, foi simplesmente o melhor quarto que já ficamos em nossa vida! Ao olhar a vista do quarto para o lago me emocionei, acho que é a vista mais linda que já vi! O quarto era novo, todo equipado, decoração impecável, e o banheiro com uma super vista para o lago (de tirar o fôlego). Jantamos no restaurante do hotel e a comida também foi impecável, pratos dignos de estrela Michelin. Ficamos impressionados com o hotel e ficou o gostinho de quero mais! Com certeza voltaremos! Obrigada a toda a equipe do Il Perlo, sem sombra de dúvidas foi a melhor experiência de nossa lua de mel!

What an absolutely INCREDIBLE stay in the most beautiful hotel in Bellagio!!! The rooms are spacious and clean with breathtaking views of Lake Como. Only a 15 minute shuttle ride from the heart of Bellagio and the ferry which you can take to Varenna, Menaggio, and other wonderful spots around the lake. HUGE shout-out to the wonderful staff, especially Madi, who made my birthday unforgettable!!! Madi took the best care of us, offering shuttle rides outside of normal hours, accommodating all of our needs and requests, and offering a warm smiling welcome each time we returned. Thank you so much, Madi, and to the entire team at Il Perlo. :) We will be back!!

This property was fantastic! The staff was super friendly and very helpful. This hotel offers shuttle service which was a lifesaver that takes you near the ferry. The food at this hotel was also very delicious, everything was fresh and they had a great variety of choices. They upgraded our room and the view was breathtaking! I love this place and would definitely recommend others to go here

No only the staff is wonderful they go the extra mile to make us feel welcome. The views are out of this world. Room was spacious clean and modern and once again the view. Fool was great we had dinner, drinks and the free breakfast, in general outstanding thank you all we will come back for sure

The bed was more like a hammock, the WiFi was terrible and the shower constantly changed temperature. Food ok, but overall way too expensive.

Todo está perfecto. El personal es muy amable, la comida es deliciosa y las habitaciones son muy cómodas. Cuentan con un servicio de transporte muy conveniente, te llevan y te recogen al centro de Bellagio. Sin duda volveríamos.

Great spot

We have stayed at this hotel for many years. It has one of the, if not the best view of Lago di Como of all hotels. I never get tired of sitting on their terrace, soaking in the scenic lake beauty with Alps in the background, with a glass of delicious Italian wine in your hand. The hotel is currently being updated, but all of the rooms are charming and comfortable. They have a very good restaurant on site where they serve the morning breakfast. The hotel staff go out of their way to make you happy.

Room was booked on Expedia as including a cooked to order breakfast but hotel staff informed us only the buffet was included.

The view from our Superior Lake View room was spectacular. However, the room itself was extremely underwhelming, very tiny, old, and badly in need of refurbishment. Looked like it had not been touched in 30 years. The bathroom walls and floor were coated in an ugly grey liquid plastic that was supposed to look like concrete and the shower, also coated in the same, only had a half-glass partition and its floor was level with the bathroom floor. The shower had a wooden window that could open but the frame was starting to rot. If we hadn't pre-paid for 3 nights we would have left after the first night.

Morgenmad til ug

Great restaurant

Food & drink was ok