머큐어 나가노 마츠시로 리조트 & 스파

객실도 깨끗하고 커뮤니티 시설도 좋았습니다

나가노 도심과는 거리가 좀 있어서 그런지 일본치고는 방이 넓어요. 주차장도 넓고. 하지만, 하필 그날 무슨 축제가 있었는지 단체 손님들이 많아 정신없었으며, 조식도 메뉴가 있는 홀에서 너무 동 떨어지게 배치되었어요. 그리고 조식시간이 7시부터라 아침 일찍 움직이시는 분들은 참고해야 합니다.

Old hotel , the heater makes the room is way too hot, unable to sleep, dinner buffet is overpriced compare to its quality, do not recommend

施設は新しくないけど内装がとても清潔。特にスパは最高でした。

Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything!

朝食は価格の割においしくない。 山なので新鮮な魚はない。 夕食はビュフェしかないが高すぎる。 また蓋などもなく、衛生的とは言えない。 日本人向けではなく外国人をターゲットにしているのだろうか。

O quarto estava impecavel

Staff lovely. Minimal english. Fantastic breakfast - book on ipad at restaurant the night before and print ticket. Candy and drinks included in evening. Hot spring was lovely. Shuttle bus fills early.

The outdoor onsen is small

スタッフの挨拶も良く部屋も綺麗で広く湯船も大きい大満足の場所でした。素晴らしい。特に角部屋で景色が最高でした。次ぎも同じ場所に宿泊したいです。

スタッフの対応が丁寧でした

Check in Staff- Ms Hiro.. She made the check in experience very wonderful.. she was really detailed with the breakfast & dinner booking. Definitely must go for the half board option! Dinner menu is the same in all our 4 nights stay.. Careful of the lady on 3/F guarding the Onsen, she is a little angry Grandma style.. but very necessary to ensure safety and order.

風呂が良い

A disappointing experience. Some positives. The rooms are spacious but tired. Some of the staff are hospitable but others treat you like a child on a school camp. The hotel is tired- stained furniture and vet hard beds. Breakfast was nice once you got through the school camp like military set up - I appreciate they have a lot of guests but this is unnecessary. I did not eat dinner as Theo nul choice is an extremely expensive buffet. The supermarket across the road has good bento boxes. Top marks for the lovely shuttle drivers - it’s a 30 minute run into the city and the shuttle is great and such nice staff there.

ベッドも3台あり、部屋も広く、家族4人でのんびり過ごせました。 大浴場も広く入りやすかったです。

They get a low review from me, mostly because of the messy breakfast service. Rooms need urgent up-grade, sofa was filthy.

いつも使っています。

Very clean, very good. Breakfast is excellent.

大浴場の使用時間が短く、夜のチェックイン時に食べるものがないのでびっくりしました。

ディナー、朝食、ラウンジのドリンクの品揃えが素晴らしい。