DoubleTree by Hilton Guadalajara Centro Historico

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The shower in the room was horrible, the hotel restaurant has slow service and some of the worst food I've ever tasted. I must give a special mention to the entire hotel staff who provided excellent service.

Aside from a couple of rude employees, the overall stay was great.

Great place to stay.

We travel to Guadalajara often, and whenever we do, we enjoy staying at the DoubleTree by Hilton Guadalajara Centro Histórico. We've always had positive experiences there, which is why we decided to book a balcony room for the first time during our most recent 4-night stay. We were very excited about having a balcony, but when we arrived, we were assigned a corner room with a limited view. The room felt smaller than expected, and the drapes were partially falling down, which was disappointing. We asked if it would be possible to move to a different balcony room with a better view. The staff informed us that additional rooms would become available the following day. The next day, we were offered a different room with a slightly better view, but there was an additional charge of 500 pesos per night. We decided to upgrade and moved to the new room. While the view was somewhat better, the room itself was about the same size, and in the end, we hardly used the balcony at all. Looking back, the extra cost wasn't worth it for us. The experience felt very similar to staying in a standard room, and next time we'll likely book the regular room instead. That said, we still enjoy staying at this hotel because of its excellent location and our overall positive experiences there over the years.

Staff very helpful and friendly!

Amazing room, very clean. Staff was very helpful and location is great.

Excelente hotel excelente ubicación y muy bonito hotel

Awsome

Great location and great staff. Would be staying here on our next trip

Clear room and great location.

It met all my expectations.... excellent hotel for my needs...

Great Location Close to the churches Clean and safe hotel Great Top Floor Restaurant

The rooms are not as clean and well maintained. There was also no hot water and room service could have been better. They claim to have a mini refrigerator but it only keeps drinks room temperature. I was expecting more from this hotel.

They were very attentive super helpful for even the smallest need

They need to clean little bit more . Check the coffee makers more usually.

Mejorar mobiliario

Muy a gusto, excelente ubicación

Atención esmerada, limpieza,

Clean and suspicious room and great staff