더 카르멘 호텔 - 오션 프론트

(The Carmen Hotel - Ocean Front)

호텔
8.0
/10
매우 좋음
리뷰 716개

투숙객 후기 및 리뷰

Alina

10.0
/ 10
Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
번역 보기

Sandra

10.0
/ 10
Allt var så bra, rekommenderar detta hotellet!
번역 보기

Oscar Alejandro

10.0
/ 10
Buena ubicación, excelente atención y con una vista muy buena del roof
번역 보기
근처 주요 지역
지도 보기
Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, 솔리다리다, 킨타나로오주, 멕시코, 77710

주요 시설

자세히 읽기
수영장
24시간 프런트 데스크 운영
WiFi
엘리베이터
The Carmen Hotel - Ocean Front는 솔리다리다에 위치한 호텔입니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
자세히 읽기
로그인 성공!
이제 숙박 예정일에 가까운 시점에 결제할 수 있는 옵션을 포함하여 더 많은 혜택을 누리실 수 있습니다!

더 카르멘 호텔 - 오션 프론트 주변

Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, 솔리다리다, 킨타나로오주, 멕시코, 77710
더 많은 장소 검색
로비 The Carmen Hotel - Ocean Front
로비 2 The Carmen Hotel - Ocean Front

더 카르멘 호텔 - 오션 프론트 자세히 알아보기

위치


The Carmen Hotel - Ocean Front는 솔리다리다에 위치한 호텔입니다.

The Carmen Hotel - Ocean Front 소개

휴가 동안 호화로운 대접을 받고 싶다면 The Carmen Hotel - Ocean Front은 완벽한 선택입니다. 최고의 서비스를 누리고 이곳에 머무르며 잊지 못할 휴가를 만들어 보세요.

혼자 여행하든 사랑하는 사람들과 함께 여행하든, 수영장에서 즐겁고 편안한 하루를 보내세요.

24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.

호텔 The Carmen Hotel - Ocean Front에서 소중하고 잊지 못할 순간을 선사하세요.

더 카르멘 호텔 - 오션 프론트 편의 시설 및 주요 서비스

바, 카페, 라운지 The Carmen Hotel - Ocean Front
바, 카페, 라운지
수영장 The Carmen Hotel - Ocean Front
수영장
공용 공간 The Carmen Hotel - Ocean Front
공용 공간
로비 The Carmen Hotel - Ocean Front
로비
외관 The Carmen Hotel - Ocean Front
외관

부대 시설

  • 로맨틱한 프로포즈 패키지
  • 비치 파라솔
  • 야외 수영장

음식 및 음료

  • 풀사이드 바
  • 조식
  • 스낵바

호텔 서비스

  • 짐 보관
  • 24시간 리셉션 운영
  • 컨시어지

기본 시설

  • 옥상 테라스
  • 테라스

장애인 편의시설

  • 장애인용 욕실
  • 장애인 이용 친화적

공용

  • 금연 구역
  • 엘리베이터

인터넷

  • 무료 Wifi

더 카르멘 호텔 - 오션 프론트 투숙 정책 및 주의 사항

중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.

체크인/체크아웃 시간

체크인:
15:00 - 18:00
체크아웃:
이전 11:00

반려동물

Service Animals Allowed

추가정책

체크인 또는 체크아웃 시 숙박 시설에서 다음 요금을 청구할 수 있습니다(요금에는 해당 세금이 포함될 수 있음).

  • 1박 기준 숙소당 MXN 58.66의 도시세가 부과됩니다.

이 숙박 시설에서 제공한 모든 요금 정보가 포함되어 있습니다.

법인 호스트/관리자, 유아용 침대 이용 불가, 숙박객 최소 나이(만) - 18, 간이/추가 침대 이용 불가, 어른 전용, 해변, 무소음 객실 보장 불가
  • 주문 요리 아침 식사 요금: 1인당 MXN 280(대략적인 금액)

위 목록에 명시되지 않은 다른 항목이 있을 수 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.

일반 정보

인기 부대 시설
수영장, 24시간 프런트 데스크 운영, WiFi, 엘리베이터
체크인/체크아웃 시간
15:00 - 18:00부터 - 11:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
더 카르멘 호텔 - 오션 프론트에서 이용 가능 객실
37
더 카르멘 호텔 - 오션 프론트의 층수
5
더 카르멘 호텔 - 오션 프론트 객실 내 편의 시설
로맨틱한 프로포즈 패키지, 비치 파라솔, 야외 수영장, 풀사이드 바, 조식

더 카르멘 호텔 - 오션 프론트 에서 자주 묻는 질문

더 카르멘 호텔 - 오션 프론트에서 어떤 시설을 이용할 수 있나요?
더 카르멘 호텔 - 오션 프론트에는 수영장, 24시간 프런트 데스크 운영, WiFi, 엘리베이터 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
더 카르멘 호텔 - 오션 프론트의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
더 카르멘 호텔 - 오션 프론트의 표준 체크인 시간은 15:00 - 18:00부터고, 체크아웃 마감시간은 이전 11:00까지입니다.
더 카르멘 호텔 - 오션 프론트 아침 식사를 제공하나요?
예, 더 카르멘 호텔 - 오션 프론트은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
더 카르멘 호텔 - 오션 프론트의 별점은 어떻게 되나요?
더 카르멘 호텔 - 오션 프론트은(는) 4.5성급 호텔입니다.
더 카르멘 호텔 - 오션 프론트은(는) 총 몇 층으로 되어 있나요?
더 카르멘 호텔 - 오션 프론트은(는) 총 5층으로 구성되어 있습니다.
모두 보기

더 많은 더 카르멘 호텔 - 오션 프론트 고객 후기

8.0
매우 좋음
리뷰 716개
청결

8.6

편안함

8.8

위치

10.0

서비스

8.4

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 The Carmen Hotel - Ocean Front

페이지당 리뷰 수
20
40
상위 리뷰
ARTEMIA
icon-
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
자세히 읽기
Alina
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
자세히 읽기
Natallia
icon-가족 휴가
가족 휴가
4.0
/10
15주 전에 리뷰함

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
자세히 읽기
Elvia
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
17주 전에 리뷰함

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
자세히 읽기
Neil
icon-여가
여가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Nice chill place.
Sandra
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Allt var så bra, rekommenderar detta hotellet!
Rafael
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

I loved the modern vibe and the great pool. The location is excellent, and overall it’s a fantastic stay. The only small improvement I’d suggest is updating the beach club lounge chairs, as they’re a bit worn, and possibly adding a parking partnership with a nearby parking lot.
Helga
2.0
/10
18주 전에 리뷰함

Expedia Group verified review

Although staff members in general were nice there was one receptionist by the name Mina who not only wasn't nice to us but we felt being treated by her differently. We were the only one being told that the check out would be 11 oclock despite our clear written time of 12 pm. Whenn we indicated that she was very nasty about it. Also when stating the rules, she was very intimidating. We didn't see this treatment with other customers while waiting. We really believe thisvwas a result of us being minarity group. The other receptionist was very nice and even told Mina in spanish that check out was 12. Other staff members were nice.
자세히 읽기
Hayden
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Room was clean, missing a bathroom mirror. Music from the restaurant was extremely loud until late at night keeping us awake. Beach loungers were old and falling apart.
Oscar Alejandro
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Buena ubicación, excelente atención y con una vista muy buena del roof
Albert
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
19주 전에 리뷰함

Expedia Group verified review

The room has no mirrors except a 5 inches round mirror on a pivot, bathroom is very tiny so if you’re a plus size don’t go there, like a lot of hotels in that area lots of wear and tear. Staff needs to be replaced as they are not friendly at all, will not go there again.
Rebecca
icon-파트너와 함께
파트너와 함께
6.0
/10
21주 전에 리뷰함

Hotels.com verified review

The staff was not friendly, the room showed a lot of wear and tear. Restaurant/ bar was closed during stay
doug
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

The room is very nice, and the staff is terrific. The cleaning services every day are very good and the views from the hotel are great and the location is great. It’s right next to Muza a very nice restaurant. There is also a restaurant in the hotel when tourism is at its peak.
Irvin
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
21주 전에 리뷰함

Expedia Group verified review

No hot water in shower. Coffee machine did not work. Room was very cold. Light switches difficult to operate. Hotel is not on beach. No chairs in room.
Payton Sydney
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Overall, nice beach access hotel right on the Main Street in playa del Carmen. Walkable distance to shops, restaurants and beach.
Janice
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

I left a gold wedding ring in the room by accident, when i checked out. I phoned.. thirty minutes after check out but the number was not in service..no numbers were in service. My emails bounced back as not able to deliver. ..I had a plane to catch so I had to leave it. Two phone numbers that didn’t work and two emails that were not able to deliver. That.. is poor service so someone has my wedding band!
자세히 읽기
Alejandro
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

The view was okay and the same with the room. It is in the center of town, half a block from the 5th avenue, so it is noisy and I prefer more peace.
페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
외관 4 The Carmen Hotel - Ocean Front

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
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8.0
매우 좋음
리뷰 716개
청결

8.6

편안함

8.8

위치

10.0

서비스

8.4

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 The Carmen Hotel - Ocean Front

페이지당 리뷰 수
20
40
상위 리뷰
ARTEMIA
icon-
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
자세히 읽기
Alina
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
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Natallia
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가족 휴가
4.0
/10
15주 전에 리뷰함

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
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Elvia
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
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여가 파트너와 함께
6.0
/10
17주 전에 리뷰함

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
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Neil
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여가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Nice chill place.
Sandra
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Allt var så bra, rekommenderar detta hotellet!
Rafael
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

I loved the modern vibe and the great pool. The location is excellent, and overall it’s a fantastic stay. The only small improvement I’d suggest is updating the beach club lounge chairs, as they’re a bit worn, and possibly adding a parking partnership with a nearby parking lot.
Helga
2.0
/10
18주 전에 리뷰함

Expedia Group verified review

Although staff members in general were nice there was one receptionist by the name Mina who not only wasn't nice to us but we felt being treated by her differently. We were the only one being told that the check out would be 11 oclock despite our clear written time of 12 pm. Whenn we indicated that she was very nasty about it. Also when stating the rules, she was very intimidating. We didn't see this treatment with other customers while waiting. We really believe thisvwas a result of us being minarity group. The other receptionist was very nice and even told Mina in spanish that check out was 12. Other staff members were nice.
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Hayden
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여가 가족 휴가
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Room was clean, missing a bathroom mirror. Music from the restaurant was extremely loud until late at night keeping us awake. Beach loungers were old and falling apart.
Oscar Alejandro
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친구 및 가족 친구와 함께
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Buena ubicación, excelente atención y con una vista muy buena del roof
Albert
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여가 파트너와 함께
4.0
/10
19주 전에 리뷰함

Expedia Group verified review

The room has no mirrors except a 5 inches round mirror on a pivot, bathroom is very tiny so if you’re a plus size don’t go there, like a lot of hotels in that area lots of wear and tear. Staff needs to be replaced as they are not friendly at all, will not go there again.
Rebecca
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파트너와 함께
6.0
/10
21주 전에 리뷰함

Hotels.com verified review

The staff was not friendly, the room showed a lot of wear and tear. Restaurant/ bar was closed during stay
doug
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

The room is very nice, and the staff is terrific. The cleaning services every day are very good and the views from the hotel are great and the location is great. It’s right next to Muza a very nice restaurant. There is also a restaurant in the hotel when tourism is at its peak.
Irvin
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여가 파트너와 함께
2.0
/10
21주 전에 리뷰함

Expedia Group verified review

No hot water in shower. Coffee machine did not work. Room was very cold. Light switches difficult to operate. Hotel is not on beach. No chairs in room.
Payton Sydney
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Overall, nice beach access hotel right on the Main Street in playa del Carmen. Walkable distance to shops, restaurants and beach.
Janice
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

I left a gold wedding ring in the room by accident, when i checked out. I phoned.. thirty minutes after check out but the number was not in service..no numbers were in service. My emails bounced back as not able to deliver. ..I had a plane to catch so I had to leave it. Two phone numbers that didn’t work and two emails that were not able to deliver. That.. is poor service so someone has my wedding band!
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Alejandro
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비즈니스 및 여가 가족 휴가
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

The view was okay and the same with the room. It is in the center of town, half a block from the 5th avenue, so it is noisy and I prefer more peace.
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