卡门酒店 - 海洋前

酒店
8.2
/10
非常好
840个评论

客人对住宿的评价

Alina

10.0
/ 10
Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
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Ricardo

10.0
/ 10
Enorme habitación con todo lo necesario. Nos gustó la enorme regadera. El Jacuzzi podría tener agua tibia … está muy cómodo pero da frío la agua fría.
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Jackie

10.0
/ 10
Very nice room but definitely starting to show its age. Main vent in center of room leaked water the entire stay. For the proce and location its well worth it though.
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在该地区
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Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710

主要设施

更多
游泳池
24 小时前台
WiFi
电梯
The Carmen Hotel - Ocean Front位于索利达瑞达的一个好街区,是一家酒店。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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卡门酒店 - 海洋前周围有什么

Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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大堂 The Carmen Hotel - Ocean Front
大堂 2 The Carmen Hotel - Ocean Front

进一步了解卡门酒店 - 海洋前

位置


The Carmen Hotel - Ocean Front位于索利达瑞达的一个好街区,是一家酒店。

关于The Carmen Hotel - Ocean Front

The Carmen Hotel - Ocean Front是您寻求奢华假期享受的绝佳选择。在这里享受最优质的服务,让您的假期难忘。

无论您是独自旅行还是与亲人一起旅行,您都可以在泳池度过愉快而轻松的一天。

24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。

在The Carmen Hotel - Ocean Front入住期间,留下珍贵而难忘的回忆。

卡门酒店 - 海洋前的所有设施

酒吧、咖啡厅和休息室 The Carmen Hotel - Ocean Front
酒吧、咖啡厅和休息室
游泳池 The Carmen Hotel - Ocean Front
游泳池
公共空间 The Carmen Hotel - Ocean Front
公共空间
大堂 The Carmen Hotel - Ocean Front
大堂
外部的 The Carmen Hotel - Ocean Front
外部的

活动

  • 浪漫求婚套件
  • 沙滩伞
  • 室外游泳池

食物和饮品

  • 池畔酒吧
  • 早餐
  • 小吃店

酒店服务

  • 行李寄存
  • 24小时接待员
  • 门房

一般

  • 屋顶露台
  • 露台

无障碍性

  • 无障碍浴室
  • 无障碍通道

公共设施

  • 无烟区
  • 电梯

连接

  • 免费WiFi

住宿政策与一般信息在卡门酒店 - 海洋前

重要备注
计划在入住时间以外办理入住手续(例如清晨或深夜)?您可以直接与酒店安排!

入住/退房时间

入住:
15:00 - 18:00
退房:
在此之前 11:00

宠物

Service Animals Allowed

附加政策

您需要到店支付以下费用。费用可能包含适用的税费:

  • 征收城市税:每间住宿每晚 MXN58.66

这里已包括住宿向我们列出的全部收费项目。

专业房东/物业经理, 不提供儿童床(婴儿床), 入住客人的最小年龄为 18, 不提供折叠床/加床, 只面向成人, 位于海滨, 不保证房间内无噪音
  • 即点即煮早餐费用:每人约为 MXN 280

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

一般信息

热门设施
游泳池, 24 小时前台, WiFi, 电梯
入住/退房时间
从 15:00 - 18:00 - 到 11:00
早餐供应
是的,酒店有提供早餐的房间
卡门酒店 - 海洋前 的可用房间
37个房间
卡门酒店 - 海洋前 的楼层数是多少
5 层
在卡门酒店 - 海洋前的其他设施
{显示设施类型}

常见问题解答在卡门酒店 - 海洋前

卡门酒店 - 海洋前有哪些可用设施?
卡门酒店 - 海洋前有顶级设施,例如游泳池, 24 小时前台, WiFi, 电梯。(有些可能需要额外收费)
卡门酒店 - 海洋前的常规入住和退房时间是什么?
卡门酒店 - 海洋前标准入住时间开始于15:00 - 18:00最晚退房时间为在此之前 11:00
卡门酒店 - 海洋前提供早餐吗?
是,卡门酒店 - 海洋前提供早餐。但您需要选择含早餐的房型,若预订不含早餐的房型则需支付额外费用。
卡门酒店 - 海洋前 是几星级酒店?
卡门酒店 - 海洋前 是一家 4.5 星级酒店。
卡门酒店 - 海洋前 一共有几层楼?
卡门酒店 - 海洋前 共设有 5 层楼。
查看所有

更多旅客的评论在卡门酒店 - 海洋前

8.2
非常好
基于 840 条评论
清洁度

8.6

客房舒适度

8.8

地点

10.0

服务和设施

8.4

排序方式
最相关
偏好
查看全部

旅行者评论 The Carmen Hotel - Ocean Front

每页评论数
20
40
热门评论
dan
icon-
8.0
/10
评论于 14几周前

Expedia Group verified review

The ocean was barely visible. The pool was too small to swim lenghts
Kendall
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

The staff was friendly, great location
Luis
icon-好友同行
好友同行
4.0
/10
评论于 15几周前

Expedia Group verified review

People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.
阅读更多
ARTEMIA
icon-
2.0
/10
评论于 15几周前

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6.0
/10
评论于 16几周前

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
阅读更多
Alina
10.0
/10
评论于 17几周前

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 17几周前

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
阅读更多
Natallia
icon-家庭
家庭
4.0
/10
评论于 17几周前

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
阅读更多
Elvia
6.0
/10
评论于 18几周前

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 19几周前

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
阅读更多
Neil
icon-休闲
休闲
10.0
/10
评论于 19几周前

Expedia Group verified review

Nice chill place.
Sandra
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 19几周前

Hotels.com verified review

Allt var så bra, rekommenderar detta hotellet!
Rafael
8.0
/10
评论于 20几周前

Hotels.com verified review

I loved the modern vibe and the great pool. The location is excellent, and overall it’s a fantastic stay. The only small improvement I’d suggest is updating the beach club lounge chairs, as they’re a bit worn, and possibly adding a parking partnership with a nearby parking lot.
Helga
2.0
/10
评论于 20几周前

Expedia Group verified review

Although staff members in general were nice there was one receptionist by the name Mina who not only wasn't nice to us but we felt being treated by her differently. We were the only one being told that the check out would be 11 oclock despite our clear written time of 12 pm. Whenn we indicated that she was very nasty about it. Also when stating the rules, she was very intimidating. We didn't see this treatment with other customers while waiting. We really believe thisvwas a result of us being minarity group. The other receptionist was very nice and even told Mina in spanish that check out was 12. Other staff members were nice.
阅读更多
Hayden
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 21几周前

Expedia Group verified review

Room was clean, missing a bathroom mirror. Music from the restaurant was extremely loud until late at night keeping us awake. Beach loungers were old and falling apart.
Oscar Alejandro
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 21几周前

Hotels.com verified review

Buena ubicación, excelente atención y con una vista muy buena del roof
Albert
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 21几周前

Expedia Group verified review

The room has no mirrors except a 5 inches round mirror on a pivot, bathroom is very tiny so if you’re a plus size don’t go there, like a lot of hotels in that area lots of wear and tear. Staff needs to be replaced as they are not friendly at all, will not go there again.
Rebecca
icon-双人入住
双人入住
6.0
/10
评论于 23几周前

Hotels.com verified review

The staff was not friendly, the room showed a lot of wear and tear. Restaurant/ bar was closed during stay
doug
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 23几周前

Expedia Group verified review

The room is very nice, and the staff is terrific. The cleaning services every day are very good and the views from the hotel are great and the location is great. It’s right next to Muza a very nice restaurant. There is also a restaurant in the hotel when tourism is at its peak.
Irvin
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 23几周前

Expedia Group verified review

No hot water in shower. Coffee machine did not work. Room was very cold. Light switches difficult to operate. Hotel is not on beach. No chairs in room.
每页评论数
20
40

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外部的 4 The Carmen Hotel - Ocean Front

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8.2
非常好
基于 840 条评论
清洁度

8.6

客房舒适度

8.8

地点

10.0

服务和设施

8.4

排序方式
最相关
偏好
查看全部

旅行者评论 The Carmen Hotel - Ocean Front

每页评论数
20
40
热门评论
dan
icon-
8.0
/10
评论于 14几周前

Expedia Group verified review

The ocean was barely visible. The pool was too small to swim lenghts
Kendall
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

The staff was friendly, great location
Luis
icon-好友同行
好友同行
4.0
/10
评论于 15几周前

Expedia Group verified review

People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.
阅读更多
ARTEMIA
icon-
2.0
/10
评论于 15几周前

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6.0
/10
评论于 16几周前

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
阅读更多
Alina
10.0
/10
评论于 17几周前

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 17几周前

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
阅读更多
Natallia
icon-家庭
家庭
4.0
/10
评论于 17几周前

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
阅读更多
Elvia
6.0
/10
评论于 18几周前

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 19几周前

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
阅读更多
Neil
icon-休闲
休闲
10.0
/10
评论于 19几周前

Expedia Group verified review

Nice chill place.
Sandra
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 19几周前

Hotels.com verified review

Allt var så bra, rekommenderar detta hotellet!
Rafael
8.0
/10
评论于 20几周前

Hotels.com verified review

I loved the modern vibe and the great pool. The location is excellent, and overall it’s a fantastic stay. The only small improvement I’d suggest is updating the beach club lounge chairs, as they’re a bit worn, and possibly adding a parking partnership with a nearby parking lot.
Helga
2.0
/10
评论于 20几周前

Expedia Group verified review

Although staff members in general were nice there was one receptionist by the name Mina who not only wasn't nice to us but we felt being treated by her differently. We were the only one being told that the check out would be 11 oclock despite our clear written time of 12 pm. Whenn we indicated that she was very nasty about it. Also when stating the rules, she was very intimidating. We didn't see this treatment with other customers while waiting. We really believe thisvwas a result of us being minarity group. The other receptionist was very nice and even told Mina in spanish that check out was 12. Other staff members were nice.
阅读更多
Hayden
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 21几周前

Expedia Group verified review

Room was clean, missing a bathroom mirror. Music from the restaurant was extremely loud until late at night keeping us awake. Beach loungers were old and falling apart.
Oscar Alejandro
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 21几周前

Hotels.com verified review

Buena ubicación, excelente atención y con una vista muy buena del roof
Albert
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 21几周前

Expedia Group verified review

The room has no mirrors except a 5 inches round mirror on a pivot, bathroom is very tiny so if you’re a plus size don’t go there, like a lot of hotels in that area lots of wear and tear. Staff needs to be replaced as they are not friendly at all, will not go there again.
Rebecca
icon-双人入住
双人入住
6.0
/10
评论于 23几周前

Hotels.com verified review

The staff was not friendly, the room showed a lot of wear and tear. Restaurant/ bar was closed during stay
doug
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 23几周前

Expedia Group verified review

The room is very nice, and the staff is terrific. The cleaning services every day are very good and the views from the hotel are great and the location is great. It’s right next to Muza a very nice restaurant. There is also a restaurant in the hotel when tourism is at its peak.
Irvin
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 23几周前

Expedia Group verified review

No hot water in shower. Coffee machine did not work. Room was very cold. Light switches difficult to operate. Hotel is not on beach. No chairs in room.
每页评论数
20
40