The Carmen Hotel - Ocean Front

Khách Sạn
8,2
/10
Rất tốt
849 đánh giá

Khách nói gì về kỳ nghỉ của họ

Lexis

10,0
/ 10
Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
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Dishant

10,0
/ 10
Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
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Alina

10,0
/ 10
Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
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Trong khu vực
Xem bản đồ
Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Tiện ích chính

Xem thêm
Hồ bơi
Lễ tân 24h
WiFi
Thang máy
The Carmen Hotel - Ocean Front là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Solidaridad. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Đăng nhập thành công!
Bây giờ, bạn có thể tận hưởng nhiều lợi ích hơn, bao gồm tùy chọn thanh toán gần ngày lưu trú của bạn!

Xung quanh The Carmen Hotel - Ocean Front có gì

Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Khám phá nhiều địa điểm hơn
Sảnh chờ The Carmen Hotel - Ocean Front
Sảnh chờ 2 The Carmen Hotel - Ocean Front

Khám phá thêm về The Carmen Hotel - Ocean Front

General


Gần Khu mua sắm Quinta Avenida

Location


The Carmen Hotel - Ocean Front ở Trung tâm Playa del Carmen, Playa del Carmen, cách Khu mua sắm Quinta Avenida 4 phút đi bộ và Bãi biển chính Playa del Carmen 9 phút đi bộ. Khách sạn bãi biển này cách Bãi biển Playacar 1 km và cách Bến cảng Playa del Carmen 1 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Quảng trường Trung tâm - 0,1 km
Sòng bạc Riviera Gran - 0,2 km
Chợ Playa del Carmen - 0,2 km
Đường 12 - 0,3 km
Bảo tàng Kỳ quan 3D - 0,3 km
Chabad Playa del Carmen - 0,3 km
Khu mua sắm Quinta Avenida - 0,3 km
Bảo tàng Frida Kahlo - 0,4 km
Nhà thờ Công giáo Nuestra Senora del Carmen - 0,4 km
Phố Corazón - 0,6 km
Trung tâm Thương mại Quinta Alegria - 0,7 km
Bãi biển chính Playa del Carmen - 0,8 km
Công viên Founders - 0,8 km
Plaza Paraiso - 0,9 km
Trung tâm Thương mại Paseo del Carmen - 0,9 km

Các sân bay gần nhất bao gồm:
Sân bay Cozumel, Sân bay Quintana Roo (CZM-Sân bay Quốc tế Cozumel) - 33,4 km
Sân bay Cancun, Sân bay Quintana Roo (CUN-Sân bay Quốc tế Cancun) - 56,1 km

Sân bay thuận lợi nhất để đến The Carmen Hotel - Ocean Front là Sân bay Cancun, Sân bay Quintana Roo (CUN-Sân bay Quốc tế Cancun).

Facilities


Hãy tận hưởng những tiện nghi, dịch vụ thư giãn như hồ bơi ngoài trời hay chỉ đơn giản là ngắm cảnh từ sân thượng. Những dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí và dịch vụ tư vấn/hỗ trợ khách.

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, dịch vụ trông giữ/bảo quản hành lý và thang máy.

Dining


Khách có thể dùng bữa tại nhà hàng của The Carmen Hotel - Ocean Front hoặc ghé qua tiệm/cửa hàng đồ ăn nhanh để mua quà vặt và món ăn nhẹ. Còn gì tuyệt vời hơn việc thư giãn cùng với ly nước giải khát yêu thích của mình tại quầy bar/khu lounge hoặc quầy bar bên hồ bơi sau một ngày dài. Khách có thể dùng bữa sáng nấu theo yêu cầu (có phụ phí) từ 8:00 đến 11:30 hàng ngày.

Rooms


Hãy nghỉ tại một trong 37 phòng được trang bị TV LED. Các phòng có ban công riêng. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình kỹ thuật số sẽ mang đến những phút giây giải trí thoải mái. Phòng tắm riêng với bồn tắm hoặc buồng tắm vòi sen có đồ dùng nhà tắm miễn phí và máy sấy tóc.

Tất cả những tiện ích tại The Carmen Hotel - Ocean Front

Quầy bar, cafe và phòng lounge The Carmen Hotel - Ocean Front
Quầy bar, cafe và phòng lounge
Hồ bơi The Carmen Hotel - Ocean Front
Hồ bơi
Khu vực công cộng The Carmen Hotel - Ocean Front
Khu vực công cộng
Sảnh chờ The Carmen Hotel - Ocean Front
Sảnh chờ
Bên ngoài The Carmen Hotel - Ocean Front
Bên ngoài

Các hoạt động

  • Gói cầu hôn lãng mạn
  • Dù (ô) trên bãi biển
  • Hồ bơi ngoài trời

Ẩm thực

  • Quầy bar bên hồ bơi
  • Bữa sáng
  • Quầy phục vụ đồ ăn nhẹ

Dịch vụ khách sạn

  • Dịch vụ lưu trữ/bảo quản hành lý
  • Lễ tân 24h
  • Dịch vụ concierge/hỗ trợ khách

Tiện nghi chung

  • Sân thượng/Sân hiên
  • Sân thượng/sân hiên

Hỗ trợ người khuyết tật

  • Phòng tắm phù hợp cho người khuyết tật
  • Thuận tiện cho người khuyết tật

Tiện nghi công cộng

  • Khu vực không hút thuốc
  • Thang máy

Kết nối mạng

  • Wifi (miễn phí)

Chính sách và những thông tin liên quan của The Carmen Hotel - Ocean Front

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 18:00
Giờ trả phòng:
Trước 11:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và thẻ tín dụng (cho các chi phí phát sinh - nếu có) để làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng, thẻ ghi nợ và tiền mặt
  • Không đảm bảo có phòng cách âm
  • Trang thiết bị an toàn tại nơi lưu trú bao gồm bình cứu hỏa, máy phát hiện khói, hệ thống an ninh và hộp sơ cứu
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
, Nếu dự định đến nơi sau 18:00 vui lòng thông báo trước với nơi lưu trú bằng thông tin liên lạc trong xác nhận đặt phòng. Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Service Animals Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Hồ bơi, Lễ tân 24h, WiFi, Thang máy
Thời gian nhận/trả phòng
Từ 15:00 - 18:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai The Carmen Hotel - Ocean Front
37
Số lầu tại The Carmen Hotel - Ocean Front
5
Những tiện nghi khác tại The Carmen Hotel - Ocean Front
Gói cầu hôn lãng mạn, Dù (ô) trên bãi biển, Hồ bơi ngoài trời, Quầy bar bên hồ bơi, Bữa sáng

Câu hỏi thường gặp về The Carmen Hotel - Ocean Front

Những tiện ích tại The Carmen Hotel - Ocean Front?
Những tiện ích tại The Carmen Hotel - Ocean Front bao gồm Hồ bơi, Lễ tân 24h, WiFi, Thang máy. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của The Carmen Hotel - Ocean Front?
Thời gian nhận phòng tại The Carmen Hotel - Ocean Front là từ 15:00 - 18:00 và trả phòng trước Trước 11:00
The Carmen Hotel - Ocean Front có phục vụ ăn sáng không?
Có, The Carmen Hotel - Ocean Front có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn The Carmen Hotel - Ocean Front đạt tiêu chuẩn mấy sao?
The Carmen Hotel - Ocean Front là khách sạn đạt tiêu chuẩn 4.5 sao.
The Carmen Hotel - Ocean Front có bao nhiêu tầng lầu?
The Carmen Hotel - Ocean Front có tổng cộng 5 tầng.
Xem tất cả

Những review khác của du khách về The Carmen Hotel - Ocean Front

8,2
Rất tốt
Từ 849 đánh giá
Vệ sinh

8,6

Tiện nghi phòng

8,8

Vị trí

10,0

Dịch vụ và Tiện ích

8,4

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách The Carmen Hotel - Ocean Front

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
rafael
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Apesar de q se ve q es un hotel de años, tmbn se ve q le invirtieron en modernizarlo, muy recomendable
Tania
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Si todo muy bien
Lyne
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

We were there for 10 d’autre days The staff was really nice and friendly Cleaning was fine They don’t have facecloth so bring your own There is a very bad smell coming out of the shower drain so we had to put a wet towel on the drain and it helped There is 4 choices for breakfast and we asked for pastries a couple of times Being in the city you are close to many restaurants for other options Walmart is 10 minutes walk so you can have more options in your fridge (food drinks and alcohol) Being a small hotel makes it a nice and quiet place and not too crowded The room was beautiful The roof top has amazing view and very nice staff but it needs some tlc No long chairs at the pool or beach but you can rent spots nearby The beach is very rocky so you need water shoes The prices are high but you’re on vacation I would go back there!
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Jia
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

The hotel is poorly maintained, with many areas showing signs of moisture and rust. The photos look nice, but the actual room feels quite old and worn. The noise from the bar outside is very loud, and the soundproofing needs improvement. There is almost no service—whenever we asked the staff for anything, they simply said no. Also, the towels look like they’ve been used for decades, with very dull and worn-out colors.
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Joana
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
2,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Chambre sale, non insonorisé, personnel non accueillant
Lexis
icon-
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
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Dishant
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
Rachel
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Did not know cars were not allowed to the front door. The police will take your license plate. Be aware. No doorman with luggage assistance, be prepared to carry your own luggage. Room was outdated for an ocean front property in my opinion. Showerhead was inoperative and toilet was nearly inop as well. Next door was a nightclub with music blaring over television and continued till 2am. No sleep whatsoever. Breakfast is provided at extra cost and is extremely limited with 4 options. Cleaning staff cleaned our room and turned off air condition. Came back late at night with 80 degrees plus humidity after a long hot day at amusement park. Rented a parking space for 3 days 70 US dollars, had to walk 4 large suitcases 4 blocks uphill because no cars permitted as stated above. Local police booted car after parking in business lot not identifying payments will be required. Traveled for ease of access for the Xcaret parks but will stay in Cancun and bus in next time.
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Khalil
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Bra hotell , nära stranden samt tillgång till massor med restauranger och nöje. Nackdelen för dem som vill sova tidigt efter en lång dag aktivitet är sjudet från restaurangen , väldigt höga volymer till nästa 01:00 på mattan
Cynthia
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

The price was fair for the location on 5th Avenue and right in front of the ocean. The hotel is clean and the bed was comfortable, but the property clearly needs renovation. The toilet area felt very small and somewhat claustrophobic. There is also noise at night from nearby restaurants and music from the surrounding area. I personally sleep deeply, so it didn’t bother me, but light sleepers might find it an issue. Overall, it’s a reasonable option for a short stay if you want an affordable beachfront place in a very central area.
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dan
icon-
8,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

The ocean was barely visible. The pool was too small to swim lenghts
Kendall
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
10,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

The staff was friendly, great location
Luis
icon-cùng Bạn bè
cùng Bạn bè
4,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.
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ARTEMIA
icon-
2,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
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Alina
10,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
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Natallia
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
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Elvia
6,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
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Số lượng đánh giá trên mỗi trang
20
40

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Đặt phòng ngay bây giờ
Bên ngoài 4 The Carmen Hotel - Ocean Front

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8,2
Rất tốt
Từ 849 đánh giá
Vệ sinh

8,6

Tiện nghi phòng

8,8

Vị trí

10,0

Dịch vụ và Tiện ích

8,4

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Đánh giá của du khách The Carmen Hotel - Ocean Front

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
rafael
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Apesar de q se ve q es un hotel de años, tmbn se ve q le invirtieron en modernizarlo, muy recomendable
Tania
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Si todo muy bien
Lyne
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

We were there for 10 d’autre days The staff was really nice and friendly Cleaning was fine They don’t have facecloth so bring your own There is a very bad smell coming out of the shower drain so we had to put a wet towel on the drain and it helped There is 4 choices for breakfast and we asked for pastries a couple of times Being in the city you are close to many restaurants for other options Walmart is 10 minutes walk so you can have more options in your fridge (food drinks and alcohol) Being a small hotel makes it a nice and quiet place and not too crowded The room was beautiful The roof top has amazing view and very nice staff but it needs some tlc No long chairs at the pool or beach but you can rent spots nearby The beach is very rocky so you need water shoes The prices are high but you’re on vacation I would go back there!
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Jia
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Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

The hotel is poorly maintained, with many areas showing signs of moisture and rust. The photos look nice, but the actual room feels quite old and worn. The noise from the bar outside is very loud, and the soundproofing needs improvement. There is almost no service—whenever we asked the staff for anything, they simply said no. Also, the towels look like they’ve been used for decades, with very dull and worn-out colors.
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Joana
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Bạn bè và Gia đình cùng Bạn bè
2,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Chambre sale, non insonorisé, personnel non accueillant
Lexis
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10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
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Dishant
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
Rachel
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Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Did not know cars were not allowed to the front door. The police will take your license plate. Be aware. No doorman with luggage assistance, be prepared to carry your own luggage. Room was outdated for an ocean front property in my opinion. Showerhead was inoperative and toilet was nearly inop as well. Next door was a nightclub with music blaring over television and continued till 2am. No sleep whatsoever. Breakfast is provided at extra cost and is extremely limited with 4 options. Cleaning staff cleaned our room and turned off air condition. Came back late at night with 80 degrees plus humidity after a long hot day at amusement park. Rented a parking space for 3 days 70 US dollars, had to walk 4 large suitcases 4 blocks uphill because no cars permitted as stated above. Local police booted car after parking in business lot not identifying payments will be required. Traveled for ease of access for the Xcaret parks but will stay in Cancun and bus in next time.
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Khalil
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Bra hotell , nära stranden samt tillgång till massor med restauranger och nöje. Nackdelen för dem som vill sova tidigt efter en lång dag aktivitet är sjudet från restaurangen , väldigt höga volymer till nästa 01:00 på mattan
Cynthia
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Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

The price was fair for the location on 5th Avenue and right in front of the ocean. The hotel is clean and the bed was comfortable, but the property clearly needs renovation. The toilet area felt very small and somewhat claustrophobic. There is also noise at night from nearby restaurants and music from the surrounding area. I personally sleep deeply, so it didn’t bother me, but light sleepers might find it an issue. Overall, it’s a reasonable option for a short stay if you want an affordable beachfront place in a very central area.
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dan
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8,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

The ocean was barely visible. The pool was too small to swim lenghts
Kendall
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Bạn bè và Gia đình cùng Bạn bè
10,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

The staff was friendly, great location
Luis
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cùng Bạn bè
4,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.
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ARTEMIA
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2,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
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Alina
10,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
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Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
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Natallia
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Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
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Elvia
6,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
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Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
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Số lượng đánh giá trên mỗi trang
20
40