The Carmen Hotel - Ocean Front

Hotel
8.2
/10
Sangat Baik
849 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Lexis

10.0
/ 10
Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
Lihat terjemahan

Dishant

10.0
/ 10
Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
Lihat terjemahan

Alina

10.0
/ 10
Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Lihat terjemahan
Di Kawasan
Lihat Peta
Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
WiFi
Lif
The Carmen Hotel - Ocean Front ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran The Carmen Hotel - Ocean Front

Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temui Lebih Banyak Tempat
Lobi The Carmen Hotel - Ocean Front
Lobi 2 The Carmen Hotel - Ocean Front

Ketahui Lebih Lanjut Mengenai The Carmen Hotel - Ocean Front

General


Berdekatan Pantai Utama Playa del Carmen

Location


Dengan penginapan di The Carmen Hotel - Ocean Front di Playa del Carmen (Pusat Bandar Playa del Carmen), anda akan berada 4 minit berjalan kaki dari Quinta Avenida dan 9 minit berjalan kaki dari Pantai Utama Playa del Carmen. Hotel pantai ini berada 1 km dari Terminal Maritim Playa del Carmen dan 1.2 km dari Pantai Mamitas.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Central Square - 0.1 km / 0.1 mi
Riviera Gran Casino - 0.2 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.2 mi
Calle 12 - 0.3 km / 0.2 mi
Muzium Wonders 3D - 0.3 km / 0.2 mi
Chabad Playa del Carmen - 0.3 km / 0.2 mi
Quinta Avenida - 0.3 km / 0.2 mi
Muzium Frida Kahlo - 0.4 km / 0.2 mi
Gereja Katolik Nuestra Senora del Carmen - 0.4 km / 0.2 mi
Calle Corazón - 0.6 km / 0.4 mi
Pusat Beli-belah Quinta Alegría - 0.7 km / 0.4 mi
Pantai Utama Playa del Carmen - 0.8 km / 0.5 mi
Taman Pengasas - 0.8 km / 0.5 mi
Plaza Paraiso - 0.9 km / 0.5 mi
Paseo del Carmen - 0.9 km / 0.6 mi

Lapangan terbang terdekat ialah:
Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 33.4 km / 20.8 mi
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 56.1 km / 34.9 mi

Lapangan terbang pilihan untuk The Carmen Hotel - Ocean Front ialah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun).

Facilities


Berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres atas bumbung. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma dan perkhidmatan rencam.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan lif.

Dining


Anda boleh menikmati sajian di restoran yang disediakan untuk tetamu The Carmen Hotel - Ocean Front, atau singgah di bar/deli snek. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam. Sarapan pesanan masak disediakan pada setiap hari dari 8:00 hingga 11:30 dengan dikenakan bayaran.

Rooms


Inaplah di salah satu daripada 37 bilik tamu yang menampilkan Televisyen LED. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari The Carmen Hotel - Ocean Front

Bar, Kafe dan Lounge The Carmen Hotel - Ocean Front
Bar, Kafe dan Lounge
Kolam Renang The Carmen Hotel - Ocean Front
Kolam Renang
Ruang Umum The Carmen Hotel - Ocean Front
Ruang Umum
Lobi The Carmen Hotel - Ocean Front
Lobi
Luar Bangunan The Carmen Hotel - Ocean Front
Luar Bangunan

Aktiviti

  • Pakej lamaran romantik
  • Payung pantai
  • Kolam renang terbuka

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Teres atas bumbung
  • Teres

Kemudahan OKU

  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah

Kemudahan Umum

  • Kawasan bebas rokok
  • Lif

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di The Carmen Hotel - Ocean Front

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 18:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Bilik tetamu bebas-bising tidak dapat dijamin
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Jika anda merancang untuk tiba selepas 18:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 18:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di The Carmen Hotel - Ocean Front
37
Bilangan tingkat di The Carmen Hotel - Ocean Front
5
Fasilitas lain di The Carmen Hotel - Ocean Front
Pakej lamaran romantik, Payung pantai, Kolam renang terbuka, Bar tepi kolam renang, Sarapan

Soalan lazim tentang The Carmen Hotel - Ocean Front

Apa facilities yang tersedia di The Carmen Hotel - Ocean Front?
Berikut facilities yang ada di The Carmen Hotel - Ocean Front seperti Kolam Renang, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di The Carmen Hotel - Ocean Front?
Masa check-in di The Carmen Hotel - Ocean Front bermula dari 15:00 - 18:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah The Carmen Hotel - Ocean Front menyediakan sarapan pagi?
Ya, The Carmen Hotel - Ocean Front menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh The Carmen Hotel - Ocean Front?
The Carmen Hotel - Ocean Front ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di The Carmen Hotel - Ocean Front?
The Carmen Hotel - Ocean Front mempunyai 5 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di The Carmen Hotel - Ocean Front

8.2
Sangat Baik
Daripada 849 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.8

Lokasi

10.0

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Carmen Hotel - Ocean Front

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
rafael
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Apesar de q se ve q es un hotel de años, tmbn se ve q le invirtieron en modernizarlo, muy recomendable
Tania
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Si todo muy bien
Lyne
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We were there for 10 d’autre days The staff was really nice and friendly Cleaning was fine They don’t have facecloth so bring your own There is a very bad smell coming out of the shower drain so we had to put a wet towel on the drain and it helped There is 4 choices for breakfast and we asked for pastries a couple of times Being in the city you are close to many restaurants for other options Walmart is 10 minutes walk so you can have more options in your fridge (food drinks and alcohol) Being a small hotel makes it a nice and quiet place and not too crowded The room was beautiful The roof top has amazing view and very nice staff but it needs some tlc No long chairs at the pool or beach but you can rent spots nearby The beach is very rocky so you need water shoes The prices are high but you’re on vacation I would go back there!
Read More
Jia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The hotel is poorly maintained, with many areas showing signs of moisture and rust. The photos look nice, but the actual room feels quite old and worn. The noise from the bar outside is very loud, and the soundproofing needs improvement. There is almost no service—whenever we asked the staff for anything, they simply said no. Also, the towels look like they’ve been used for decades, with very dull and worn-out colors.
Read More
Joana
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Chambre sale, non insonorisé, personnel non accueillant
Lexis
icon-
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
Read More
Dishant
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
Rachel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Did not know cars were not allowed to the front door. The police will take your license plate. Be aware. No doorman with luggage assistance, be prepared to carry your own luggage. Room was outdated for an ocean front property in my opinion. Showerhead was inoperative and toilet was nearly inop as well. Next door was a nightclub with music blaring over television and continued till 2am. No sleep whatsoever. Breakfast is provided at extra cost and is extremely limited with 4 options. Cleaning staff cleaned our room and turned off air condition. Came back late at night with 80 degrees plus humidity after a long hot day at amusement park. Rented a parking space for 3 days 70 US dollars, had to walk 4 large suitcases 4 blocks uphill because no cars permitted as stated above. Local police booted car after parking in business lot not identifying payments will be required. Traveled for ease of access for the Xcaret parks but will stay in Cancun and bus in next time.
Read More
Khalil
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Bra hotell , nära stranden samt tillgång till massor med restauranger och nöje. Nackdelen för dem som vill sova tidigt efter en lång dag aktivitet är sjudet från restaurangen , väldigt höga volymer till nästa 01:00 på mattan
Cynthia
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The price was fair for the location on 5th Avenue and right in front of the ocean. The hotel is clean and the bed was comfortable, but the property clearly needs renovation. The toilet area felt very small and somewhat claustrophobic. There is also noise at night from nearby restaurants and music from the surrounding area. I personally sleep deeply, so it didn’t bother me, but light sleepers might find it an issue. Overall, it’s a reasonable option for a short stay if you want an affordable beachfront place in a very central area.
Read More
dan
icon-
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The ocean was barely visible. The pool was too small to swim lenghts
Kendall
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The staff was friendly, great location
Luis
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.
Read More
ARTEMIA
icon-
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
Read More
Alina
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
Read More
Natallia
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
Read More
Elvia
6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 The Carmen Hotel - Ocean Front

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.2
Sangat Baik
Daripada 849 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.8

Lokasi

10.0

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Carmen Hotel - Ocean Front

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
rafael
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Apesar de q se ve q es un hotel de años, tmbn se ve q le invirtieron en modernizarlo, muy recomendable
Tania
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Si todo muy bien
Lyne
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We were there for 10 d’autre days The staff was really nice and friendly Cleaning was fine They don’t have facecloth so bring your own There is a very bad smell coming out of the shower drain so we had to put a wet towel on the drain and it helped There is 4 choices for breakfast and we asked for pastries a couple of times Being in the city you are close to many restaurants for other options Walmart is 10 minutes walk so you can have more options in your fridge (food drinks and alcohol) Being a small hotel makes it a nice and quiet place and not too crowded The room was beautiful The roof top has amazing view and very nice staff but it needs some tlc No long chairs at the pool or beach but you can rent spots nearby The beach is very rocky so you need water shoes The prices are high but you’re on vacation I would go back there!
Read More
Jia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The hotel is poorly maintained, with many areas showing signs of moisture and rust. The photos look nice, but the actual room feels quite old and worn. The noise from the bar outside is very loud, and the soundproofing needs improvement. There is almost no service—whenever we asked the staff for anything, they simply said no. Also, the towels look like they’ve been used for decades, with very dull and worn-out colors.
Read More
Joana
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Chambre sale, non insonorisé, personnel non accueillant
Lexis
icon-
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Great location and staff was so nice and helpful! Is a Party location next to the beach. If you want a quiet room ask for a room away from the street. The restaurant was great with great food next to the beach. Rooms were clean and spacious just as shown in their pictures. Is a great hotel if you want to be next to the busy downtown area. Walking distance to the ADO bus and Walmart.
Read More
Dishant
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Clean room , Some staff dont speak English. Airport shuttle don't available. Ocean view is perfect .
Rachel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Did not know cars were not allowed to the front door. The police will take your license plate. Be aware. No doorman with luggage assistance, be prepared to carry your own luggage. Room was outdated for an ocean front property in my opinion. Showerhead was inoperative and toilet was nearly inop as well. Next door was a nightclub with music blaring over television and continued till 2am. No sleep whatsoever. Breakfast is provided at extra cost and is extremely limited with 4 options. Cleaning staff cleaned our room and turned off air condition. Came back late at night with 80 degrees plus humidity after a long hot day at amusement park. Rented a parking space for 3 days 70 US dollars, had to walk 4 large suitcases 4 blocks uphill because no cars permitted as stated above. Local police booted car after parking in business lot not identifying payments will be required. Traveled for ease of access for the Xcaret parks but will stay in Cancun and bus in next time.
Read More
Khalil
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Bra hotell , nära stranden samt tillgång till massor med restauranger och nöje. Nackdelen för dem som vill sova tidigt efter en lång dag aktivitet är sjudet från restaurangen , väldigt höga volymer till nästa 01:00 på mattan
Cynthia
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The price was fair for the location on 5th Avenue and right in front of the ocean. The hotel is clean and the bed was comfortable, but the property clearly needs renovation. The toilet area felt very small and somewhat claustrophobic. There is also noise at night from nearby restaurants and music from the surrounding area. I personally sleep deeply, so it didn’t bother me, but light sleepers might find it an issue. Overall, it’s a reasonable option for a short stay if you want an affordable beachfront place in a very central area.
Read More
dan
icon-
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The ocean was barely visible. The pool was too small to swim lenghts
Kendall
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The staff was friendly, great location
Luis
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

People at the check in were not very well trained. They are not up to date with guest using their credit card, not willing to call to verbally verify when their machine does not approve the card. This is a common practice in any respectable hotel. Not very friendly. The sheets were never changed during 8 days. Location great but lousy service. Be aware.
Read More
ARTEMIA
icon-
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Service was the worse in restaurant and front desk. My first day arriving. My welcome was my room number no instructions on where the restaurant and pool was no wi fi password was given.
Elizabeth
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

They had construction going on during our stay. The floors in lobby were being replaced, which is disappointing because the old floors looked and suited the aesthetic better. So the constant noise and tape and dust was a bit overwhelming. We couldn’t even enjoy the restaurant next door due to the constant noise through the day. The staff were very friendly and helpful. The food and drinks at the rooftop were surprisingly delicious. The passion fruit margaritas and salmon were *chefs kiss*. However, the pool was super cold, didn’t even get in almost wish it was heated but the weather wasn’t too hot.
Read More
Alina
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Very clean. Very friendly and a really nice place in general. Enjoyed my stay & would recommend
Deborah
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

The room was cool but definitely had some issues. For example the paint was peeling, the sofa broke, the shower knob was weak and pulled out of the wall. One of the elevators was broken, but we were on the 2nd floor so we walked the majority of the time. JP (Juan Pablo) was great as was the blond at the beach bar, but Armando at the beach bar was HORRIBLE. The rooftop bar and pool were also very cool, but the pool was freezing cold and the drinks were ridiculously expensive. And in the future I most definitely won’t pay the extra money I spent to stay here since the beach bar was open as was the rooftop pool and bar. Anyone can go! The music was super loud since they put us in a room next to the MUZA, and btw, that MUZA balcony was disgusting and sadly we had to look at it when we sat outside and played cards. They also decided to redo the reception area floors when we were there so that was another minus. The Lucia a hotel uses the same reception desk and it less money AND has a better beach bar and beach chairs. All of the Carmen hotel beach chairs were broken.
Read More
Natallia
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

The hotel front desk staff were incredibly rude. The room smelled of mold and had cockroaches, the bedside lamps had broken light bulbs, and the towels were very old and stained. The hotel is located right next to a bar that plays very loud music until 4 am, so it's very noisy and impossible to sleep. Repair work is being carried out on the floor in the lobby. I do not recommend this hotel.
Read More
Elvia
6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Gary
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Start with the good. Hotel is right on the beach. There is a good beach club attached and food. Amazing views from the top floor bar area. Room designs are fun and balcony is nice. Front desk staff was quick to address any issues. Meena was wonderful. Unfortunately, the hotel is located next to open air night clubs that play extremely loud music until 4 am every night which is a big issue all along 5th Ave. Your room just thumps all night so don't plan on sleeping or bring ear plugs and headphones. We tried moving rooms but there was no availability and they said it wouldn't make much difference anyway. Toilet poorly flushes and sometimes not at all. You also are not allowed to flush any toilet paper. yuck! The hotel, in it's prime was probably top notch and a big effort was put into the design, but it's a bit tired and needs some TLC. Cleaning staff did a nice job with cleanliness in our room. We tried toughing it out but after 4 nights we had to check out early due to the noise and their supposed to refund us the remaining nights, so we'll see if that happens. If you don't mind not being able to sleep and the few other items I mentioned it's a good value. It really is too bad for hotel owners and guests that nothing can apparently be done with all these nightclubs near 5th ave. playing crazy loud music and no one is even in them most the time!
Read More
Bilangan ulasan setiap halaman
20
40