스마트르 마드리드 츄에카

처음 스페인 여행의 시작. 위치는 최고. 주요 관광지는 걸어서 가능. 스텝 친절하고, 가격은 만족도가 떨어지지만, 음식도 해맑고 빨래도 할 수 있어서 편한점도 잇다.

시설정비가 제대로 안 되어 있고 체크인카운터에 컴플레인을 해도 개선이 안됨. 대답은 잘함. 체크인 카운터와 숙소는 100미터 정도 떨어져 있음. 숙소방향에 따라 다르겠지만 도로쪽의 방은 몹시 시끄럽고 객실/복도의 소음도 몹시 거스림. Gran via 역은 걸어서 4-5분거리로 매우 가까움.

번화가 및 쇼핑센터가 모여있는 그란비아 대로 위에 위치해 있습니다. 유동인구가 많은 길목 안쪽에 위치해 있으나 시끄럽지 않습니다. 취사가 가능한 주방이 완비되어 있습니다. 다만 객실(C)에 냄비가 하나 뿐이었습니다.. 주방에 세탁기가 있습니다.(허나 세제가 없음.. 까르푸에 가면 0.99 세제 판매함) 내부는 침실과 거실겸 주방 겸 소파베드가 들어 있으나 넓지는 않습니다. 성인 4명이 묵기엔 좁습니다. 부모+아이 정도라면 무난합니다. 욕실에 욕조는 없습니다.

여행에 교통편 및 쇼핑 등에 아주 좋았습니다.

늦게도착해서 걱정했는데 기다려주었습니다. 생각보단 조금 낡아보여서 실망스러웠지만 위치가 좋았고 주방과 큰냉장고에 만족했습니다. 옆방이나 아래층의 소음이 조금 들리긴했으나 괜찮았습니다.

Excellent space, clean and convenient.

En general bien, algunos detalles como baterías para el aire acondicionado, mejores instrucciones para el ingreso, el olor del aseo que por ratos tiraba a cañería. Por lo demás bien, buena ubicación y lo necesario para 1 noche

Buena ubicación , limpio, pocos muebles pero anticuado

The place was clean, however there was no lounge seating in the living and dining area. The dining table was a high table with high chairs, so there wasn’t a comfortable place to sit and relax. It was also very noisy due to the busy location, and the apartment did not have proper soundproofing to block out the noise

Schoon, alleen veel geluid.

The room is very old. The kitchen is in very poor condition. The walls are moldy. The shutter cords are wet. The toilet is very old. The bathtub is terrible. There is absolutely no internet. At first, they gave us a Wi-Fi network that didn’t exist. Then they told us about another one, but that didn’t work either. We couldn’t use the internet at all during our stay. Overall, the price–performance ratio is very poor. I was not satisfied at all. It was the worst place I have ever stayed. The location of the building is good. Breakfast is served in a separate place on Gran Vía (a bit far), and that part was very good. The staff working at breakfast were very good.

No tenemos quejas especiales del alojamiento salvo por el estado del sillón cama. Reservamos un apartamento para 6 personas, contando con el que dos personas dormiríamos en el sofá cama, pero el estado del mismo hacía imposible dormir en el mismo. El contacto vía WhatsApp fue deficiente, por lo que tuvimos que trasladarnos hasta la sede en Gran Vía. Allí conseguimos que nos llevaran un protector de colchón, que tampoco facilitó significativamente el uso del sofá cama. El trato del personal en sede física fue adecuado. Sin duda, el gran problema fue haber contratado un alojamiento para 6 personas que sólo era adecuado para 4.

I think the pictures were not accurate, the building and the room very old. I didn’t use anything from the apartment so I cannot say a word about it.

La resolución de problemas. Pague por espacio para 5 personas y tuve que acomodarme en un espacio para 4 porque el sofá cama ofrecido estaba dañado y durante toda la semana no pudieron solucionarlo. Fue muy incómoda la estadía. El sitio tiene muchísimo ruido ya que es un edificio de muchas personas turista y habían fiestas hasta 4 am casi todos los días por lo cual era imposible dormir.

Very tiny bathroom, air con very old, noisy and kot efficient. Not sound proof at all. You could hear all the noise from outside, very frustrating. The communication from the host was not too good.

Check in was confusing, there no virtual check in and no breakfast either. The room was small but close to everything.

Las cortinas rotas, el secador no funcionaba, la habitación no tenía nada que ver con las fotos de la reserva.

Apartamento cómodo, moderno y bien situado

Great location, lived the room but we had lots of issues, first with check in, it took us over an hour trying to check-in then the codes were a problem pretty much every day, staff was helpful and nice but it was very inconvenient. They need to make check-in and easier process as we were not the only ones with the same issue, there was at least three other people with the same issue while we were there

Très déçus draps trop petits lit mal fait , aucun confort imposé trouver des capsules adaptées à la machine à café , pas de prise en tête de lit . Matelas et sommier non adaptés appartement très sombre ….