About STP Airways
STP Airways, officially known as Transportes Aéreos de São Tomé e Príncipe, S.A., is the national airline of the Democratic Republic of São Tomé and Príncipe. Operating under IATA code 8F and ICAO code STP, the airline serves as the primary air link connecting the island nation to the rest of the world. STP Airways is headquartered in São Tomé, with an additional office in Lisbon, Portugal, and operates from its hub at São Tomé International Airport (TMS).
The airline was established in 2008 as a successor to the defunct Air São Tomé and Príncipe, which had ceased operations in May 2006. STP Airways commenced its inaugural flight on 18 August 2008, launching service between São Tomé and Lisbon, Portugal. The carrier was created through a partnership between the São Toméan government and Portuguese aviation interests, with EuroAtlantic Airways holding a 38% stake, Banco Equador owning 14%, and the remaining 48% held by government entities and other investors.
STP Airways uses the radio callsign Saotome Airways and plays a vital role in maintaining connectivity for the island nation, providing both international flights to Europe and domestic inter-island services between São Tomé and Príncipe.
Airline Overview and History
STP Airways has a relatively brief but significant history as the flag carrier of one of Africa's smallest nations. Below is a timeline of the airline's key milestones:
- May 2006: Air São Tomé and Príncipe, the previous national carrier, ceased all operations, leaving the country without a national airline.
- 2008: STP Airways was founded as a replacement, backed by a consortium including EuroAtlantic Airways and Banco Equador alongside the São Toméan government.
- 18 August 2008: The airline operated its first commercial flight from São Tomé to Lisbon using a Boeing 767-300ER leased from EuroAtlantic Airways.
- December 2008: A second Boeing 767-300ER (registration S9-DBY) entered the fleet, expanding capacity on the Lisbon route.
- September 2009: A third aircraft (registration S9-DBW) was added to support growing demand.
- 2012: STP Airways was placed on the European Union Air Safety List due to safety oversight concerns related to the São Toméan civil aviation authority. Flights to EU destinations have since been operated by EuroAtlantic Airways under wet-lease arrangements.
- 2013: The De Havilland DHC-6 Twin Otter used for inter-island services was retired and replaced by other aircraft types.
- 2019: Both Boeing 767-300ERs were returned to EuroAtlantic Airways due to high operating costs, marking a shift to an entirely wet-leased fleet model.
São Tomé International Airport, the airline's hub, is located on the northern coast of São Tomé island. The airport features a single runway and handles both domestic and international traffic. Despite its modest size, the airport serves as the primary gateway for tourism and commerce in this Central African archipelago nation.
Fleet and Aircraft
STP Airways has undergone significant fleet changes since its founding. The airline currently operates no owned aircraft, relying entirely on wet-leased planes from partner carriers to maintain its network.
Current fleet (wet-leased):
- Airbus A321: Wet-leased from EuroAtlantic Airways for the weekly São Tomé to Lisbon international service. This narrow-body aircraft provides a comfortable single-aisle configuration suitable for medium-haul flights.
- British Aerospace Jetstream 32 (CS-DVQ): A 19-seat turboprop wet-leased from Portugal's Sevenair, used exclusively for the short domestic hop between São Tomé and Príncipe.
Historical fleet:
- Boeing 767-300ER: Two aircraft (registrations S9-DBY and S9-DBW) configured in an all-economy layout seating 273 passengers in a 2-3-2 arrangement. These wide-body jets served the Lisbon route from 2008 until their return to EuroAtlantic in 2019.
- De Havilland Canada DHC-6 Twin Otter: A 19-seat turboprop that served the São Tomé to Príncipe inter-island route until its retirement in 2013.
- Dornier 228: A light utility aircraft that replaced the Twin Otter on domestic services, offering enhanced reliability in the airline's tropical operating environment.
The transition from owned aircraft to a fully wet-leased model reflects the airline's strategy to reduce maintenance costs while maintaining service continuity. EuroAtlantic Airways, as the largest shareholder, continues to provide operational support and aircraft for international routes.
Top Flight Routes
STP Airways operates a limited but essential network connecting São Tomé and Príncipe with Europe and providing vital domestic connectivity. Here are the airline's key routes:
- São Tomé (TMS) to Lisbon (LIS): The flagship international route, operating weekly. This route serves the large São Toméan diaspora community in Portugal, as well as tourists and business travellers. The flight covers approximately 5,900 kilometres and takes around 7 to 8 hours.
- São Tomé (TMS) to Príncipe (PCP): The domestic inter-island route, with up to 14 weekly departures. This short hop of roughly 150 kilometres connects the two main islands of the archipelago and is essential for residents, government officials, and tourists visiting the UNESCO Biosphere Reserve on Príncipe Island.
For Malaysian travellers interested in reaching São Tomé and Príncipe, connecting flights are available through Lisbon. You can search for flights from Kuala Lumpur to Lisbon on Traveloka, with onward connections to São Tomé. Other popular international routes from Malaysia that you can explore include Kuala Lumpur to Singapore, Kuala Lumpur to Penang, and Kuala Lumpur to Langkawi.
Baggage Allowance and Policies
STP Airways has different baggage allowances depending on whether you are flying domestically or internationally. Below is a summary of the airline's baggage policies:
Checked Baggage:
- Domestic flights (São Tomé to Príncipe): Each passenger is allowed up to 15 kg of checked baggage at no additional cost.
- International flights (São Tomé to Lisbon): Each passenger is entitled to 23 kg of checked baggage included in the ticket price.
- Excess baggage: Any luggage exceeding the free allowance will be subject to excess baggage fees charged at the prevailing rate. It is recommended to contact the airline or check at the airport counter for the current excess baggage rates before your flight.
Cabin Baggage:
- Economy passengers: One piece of hand luggage is permitted per passenger.
- Maximum dimensions: Hand luggage must not exceed 115 linear centimetres (combined length, width, and height), with a maximum weight of 8 kg.
- Additional items: A small personal item such as a handbag or laptop bag may be carried in addition to your hand luggage.
Prohibited Items:
- Sharp objects including knives, scissors, and razor blades
- Flammable materials and explosives
- Liquids exceeding 100 ml in carry-on (international flights follow standard ICAO regulations)
- Sporting equipment and oversized items must be checked in and may incur additional charges
Check-in Guide
STP Airways offers airport counter check-in for all flights. Here is what you need to know about the check-in process:
Airport Check-in:
- Counter opening: Airport check-in counters typically open 2 to 3 hours before the scheduled departure time.
- Counter closing: Check-in closes 45 minutes before departure. Passengers who have not checked in by this time may be denied boarding.
- Recommended arrival: The airline recommends arriving at the airport at least 2 hours before departure for international flights and at least 1 hour before departure for domestic flights.
Online Check-in:
- STP Airways has limited online check-in availability. Passengers are advised to check in at the airport counter to ensure a smooth boarding experience.
- For the latest updates on online check-in availability, visit the STP Airways official website or contact their customer service team.
Documents Required:
- Valid passport with at least 6 months' validity for international flights
- Visa for São Tomé and Príncipe (if required based on your nationality)
- Printed or electronic booking confirmation
- For domestic flights, a valid form of identification is required
Cabin Classes and In-Flight Experience
STP Airways operates an economy-class cabin on all routes. While the airline does not offer business or first class, it provides a straightforward and functional in-flight experience suitable for both its short domestic hop and the longer international service to Lisbon.
Seat Configuration:
- International flights (Airbus A321): The aircraft features a single-aisle layout with a standard economy configuration. Passengers can expect a comfortable seat pitch suitable for the medium-haul journey to Lisbon.
- Domestic flights (Jetstream 32): The 19-seat turboprop offers a cosy cabin with close proximity seating. Given the short flight time between São Tomé and Príncipe (approximately 30 minutes), the compact cabin is adequate for this inter-island service.
In-Flight Meals and Beverages:
- On international flights to Lisbon, a complimentary meal service is provided. Passengers can expect a main course along with beverages. A light snack is also served before landing.
- On domestic flights, no meal service is offered due to the short flight duration. However, water may be available upon request.
- Passengers with dietary requirements are advised to contact the airline in advance to request special meals where available.
In-Flight Entertainment:
- STP Airways does not currently offer a dedicated in-flight entertainment system. Passengers on longer flights to Lisbon are encouraged to bring their own entertainment devices such as tablets, e-readers, or smartphones with downloaded content.
Passenger Policies and Special Services
STP Airways accommodates a range of passenger needs. Below are the key policies regarding special categories of travellers:
Children and Infants:
- Infants (under 2 years): Infants may travel on a parent's lap at a reduced fare. A valid birth certificate or passport is required as proof of age.
- Children (2 to 11 years): Children must have their own seat and a valid travel document. Child fares may be available depending on the route and fare class.
- Unaccompanied minors: Given the airline's small-scale operations, unaccompanied minor services are limited. Parents or guardians are advised to contact STP Airways directly to enquire about availability and requirements for children travelling alone.
Pregnant Passengers:
- Pregnant passengers are generally permitted to fly up to 36 weeks of pregnancy for uncomplicated single pregnancies. A medical certificate may be required for travel after 28 weeks of pregnancy.
- For multiple pregnancies (twins, triplets), the cutoff is typically earlier. Passengers are strongly advised to consult with their doctor and confirm with STP Airways before booking.
- The airline reserves the right to refuse boarding if a passenger appears to be in advanced stages of pregnancy without the appropriate medical clearance.
Special Assistance:
- Passengers requiring wheelchair assistance or mobility support should inform the airline at least 48 hours before departure.
- Medical equipment such as portable oxygen concentrators may be permitted on board with prior approval from the airline.
- Passengers with visual or hearing impairments are accommodated with priority boarding and assistance from cabin crew.
Reschedule, Cancellation, and Refund Policy
STP Airways offers options for rescheduling, cancellation, and refunds, subject to the fare conditions of your ticket. Here is a general overview of the airline's policies:
Rescheduling:
- Flight changes are permitted subject to availability and applicable fare differences. Rescheduling fees may apply depending on the fare type purchased.
- To reschedule your STP Airways flight booked through Traveloka, you can manage your booking directly through the Traveloka app or website. Navigate to your booking details and follow the reschedule prompts.
- Changes should be made as early as possible, as last-minute rescheduling may incur higher fees or be unavailable close to the departure date.
Cancellation:
- Ticket cancellations are subject to the fare rules associated with your booking. Some promotional or discounted fares may be non-refundable.
- If STP Airways cancels a flight, passengers are entitled to a full refund or rebooking on the next available service.
- For flights departing from EU airports operated by EuroAtlantic Airways, passengers may be entitled to compensation under EU Regulation EC 261/2004 for cancellations or significant delays.
Refund:
- Refundable tickets: A full or partial refund may be processed depending on the fare conditions. Refunds are typically processed within 7 to 30 business days.
- Non-refundable tickets: These may be eligible for travel credit or vouchers, depending on the circumstances of cancellation.
- To request a refund for bookings made through Traveloka, use the refund request feature in the app or contact Traveloka customer support for assistance.
Why Book STP Airways Flights on Traveloka
Traveloka makes it easy to search, compare, and book STP Airways flights from anywhere in Malaysia. Here are the top reasons to book your STP Airways tickets on Traveloka:
- Comprehensive Search: Traveloka's flight search engine lets you compare STP Airways fares alongside other airlines, ensuring you find the best price for your journey to São Tomé and Príncipe.
- Flexible Payment Options: Pay for your flights using a wide range of methods, including credit and debit cards, bank transfers, and popular Malaysian e-wallets such as Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
- Instant E-Ticket: Receive your electronic ticket immediately after booking, with all your flight details accessible in the Traveloka app for easy reference at the airport.
- Price Alerts: Set up price alerts for your preferred STP Airways routes to receive notifications when fares drop, helping you secure the best deal.
- 24/7 Customer Support: Traveloka's customer service team is available around the clock to assist with booking queries, rescheduling, cancellations, and refund requests.
- Exclusive Promos and Coupons: Take advantage of regular promotional offers, discount coupons, and seasonal deals available exclusively on Traveloka.
- Traveloka Points: Earn loyalty points with every booking that can be redeemed for discounts on future flights, hotels, and other travel products.
Tips for Finding Cheap STP Airways Flights on Traveloka
Securing the best fares on STP Airways flights requires a bit of planning. Here are practical tips to help you find affordable tickets on Traveloka:
- Book Early: Airfares tend to be lowest when booked well in advance. For international flights to Lisbon and onward to São Tomé, aim to book at least 4 to 8 weeks ahead of your travel date for the best prices.
- Be Flexible with Dates: Use Traveloka's flexible date search to compare fares across different days. Flying midweek (Tuesday to Thursday) often yields lower prices compared to weekends.
- Set Price Alerts: Activate Traveloka's Price Alert feature for your desired route. You will be notified when fares drop, allowing you to book at the optimal time.
- Check Promo Pages: Regularly visit Traveloka's promotions page for flash sales, seasonal discounts, and exclusive coupon codes that can be applied to STP Airways bookings.
- Travel During Off-Peak Seasons: Avoid peak travel periods such as school holidays and major festive seasons. Travelling during off-peak months can result in significantly lower airfares.
- Bundle Your Booking: Consider booking your flight and hotel together on Traveloka to unlock bundled discounts, especially when planning a trip to São Tomé and Príncipe.
- Compare Connecting Flights: Since STP Airways operates limited routes, comparing connecting itineraries through Lisbon with different transit options may reveal more affordable combinations.
- Use E-Wallet Cashback: Pay with Malaysian e-wallets like Touch 'n Go eWallet or Boost through Traveloka to enjoy cashback promotions and additional savings.
How to Book STP Airways Flight Tickets on Traveloka
Booking STP Airways flights on Traveloka is a straightforward process. Follow these simple steps to secure your tickets:
- Visit Traveloka: Open the Traveloka app on your smartphone or visit the Traveloka website at www.traveloka.com using your browser.
- Select Flights: Tap or click on the Flights section on the homepage. Choose your trip type: one-way, round trip, or multi-city.
- Enter Travel Details: Input your departure city (for example, Kuala Lumpur), destination (São Tomé or Lisbon), travel dates, number of passengers, and preferred cabin class.
- Search and Filter: Click the search button to view available flights. Use the airline filter to select STP Airways, and sort results by price, duration, or departure time to find the most suitable option.
- Select Your Flight: Choose your preferred STP Airways flight from the search results. Review the fare details, baggage allowance, and flight schedule before proceeding.
- Enter Passenger Details: Fill in the required information for all passengers, including full name (as per passport), date of birth, nationality, and passport number for international flights.
- Choose Add-Ons: Select any additional services such as extra baggage, travel insurance, or seat selection if available for your chosen flight.
- Select Payment Method: Choose your preferred payment option from the available methods, including credit cards, debit cards, online banking, Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay.
- Complete Payment: Review your booking summary, apply any promo codes or coupons, and confirm your payment to finalise the booking.
- Receive E-Ticket: Once payment is successful, your e-ticket will be sent to your registered email and will also be accessible in the My Booking section of the Traveloka app. Present this e-ticket at the airport check-in counter on your day of travel.