Koko Broadbeach

Staff were completely unprofessional, especially the manager. Were put in a room next to the refuse room that stunk & requested 4 times for it to be cleaned as we could smell it from the room and no action was taken. Management would not talk in person or over the phone and would instead email and be extremely rude. I’ve stayed here 3 times previously and needless to say, I will never ever stay there again.

Apartment was clean and tidy ,pool was fantastic with plenty of seating Only gripe is there are residents in apartments that have dogs and that can be annoying at 5am

One working lift, plumbing stopped working in ensuite

Booked through Expedia and paid , then hotel called up and said they are booked up .. it has been a struggle to get my money back . This has been a bad experience for us. 7-10 days before refund! Waa so looking forward to visiting .

Отличные апартаменты, чистые. Море рядом, супермаркет в пешей доступности. Все классно Одно плохо было, работал только один лифт. И приходилось ждать долго лифта. В остальном только позитивные впечатления от проживания. Спасибо вам

Overall we enjoyed our stay except for the drama of only having 1 lift operational to service 31 floors and 2 basement carpark levels for our entire 7 night stay from Boxing day onwards. We then learnt by chatting with others in the packed lift trips that just the 1 lift has been operational for the past 7-8 weeks. The staff were obviously told to tell people it will be fixed in a few days as most guests complete thier holiday in a week or so. In saying that we conversed with 1 particular member of staff at the front desk and she was very nice and sympathetic to everyone’s frustration. Another cause for concern was they would not allow the fire stair case doors to be unlocked so you could not use the stairs from one floor to the next.

Madison at reception was lovely and very helpful. The room was spacious and beautifully decorated. It was quite dusty though and there was not enough washing liquid etc...for the amount of time we were there.

Clean, staff are friendly it would be great if both elevators are working. But overall, pleasant stay and close to everything.

Koko was very conveniently located. Close to everything. Clean comfortable and well appointed apartment. The bedrooms are a little tight but plenty of space otherwise. Parting great bit tight if you have a medium-large car. We had a Rav4 and cornets were tight. Reception staff were very welcoming and helpful. Loved the pool/BBQ area. Nice relaxed stay.

The staff were lovely. The apartment had great views of the ocean.

Close to shops

Parking space was available to each tenant. Rooms were spacious and clean, and the apartments were big and lovely. Oh the views were just amazing! I would totally go back and stay there! Front desk ladies were super friendly and helpful. Koko was just a few meters away from the beach. A walk away from the Mall, and Coles. I just love the place.

Great apartment and location. Staff friendly and helpful. Only fault is the parking - it’s very small and will not accommodate sedan or larger.

Lovely spacious 2 bedroom apartment. Fully self contained. Lovely city, river and ocean views

We had a great stay! The place was very clean, well-equipped with everything you needed, and in a fantastic location — close to shops, restaurants, and the beach. Would definitely recommend.

All was really good, carpets were a little marked, spoke to them in office and they said they were organising the carpets to get cleaned soon! Everything else good!

Good position and handy to everything. Apartment was good. Bed a bit too hard for me.

Felt new, great location.

Great location and beautiful views from every room

Perfect location super clean and smart unit with all we needs . We will be back thank you