The Jensen Potts Point

Great location and the room was comfortable. There was a 1 inch gap under the apartment room door, where the door had been cut down badly, this allowed quite alot of noise in from the landing area.

Great location and room presentation. I could use the lounge at the sister property (Hotel Challis) for work which was just around the corner.

Clean and tidy rooms for price, good location!

I had a room with a lovely balcony overlooking Macleay St. But it was noisy with traffic. My bed was very comfortable and I had access to most things I needed. The room and the bathrooms need a lick of paint as looking a tad tired. On occasion I struggled to access my assigned bathroom but was easily able to find another. I was possibly unlucky as stayed at the same time as people who showered a lot and loud people. I did sleep for 10 hours on my first night though so not all bad. Excellent bakery up from the hotel and easy transport access to/from the airport and city. The botanical gardens and city are also walkable via the opera house.

Rooms decent, amenities below standard, staff below average. Exceptional location.

Good location near the city, decent quality clean sheets and bathroom but the rooms do really need a bedside lamp and bathmat per room for use in the communal bathroom

The room was,clean and tidy loved the balcony. If you have mobility issues this is not the place for you or lots of luggage trying to take cases up and down was really hard

I don't like carperts. The lighting could be better.

Lot of noise from the street

For a single traveler, this is the perfect spot. Comfortable room

Potts point alueena siistiä. Ruokakauppa lähellä mistä saa aamiaista. Yksinmatkaavalle hyvä vaihtoehto. Kapeat portaikot ja WC.

チェックインの際、フロントに人がおらず、自分で説明を読みながらチェックインする場合もあるため注意。

The property has an excellent location, about a 10 min walk from the train station, and on a bus route, surrounded by great restaurants and cafes. The hotel itself is clean and well-maintained, and the rooms have the key amenities that you may need. My room was certainly small, but I was aware of that when booking, and it's reflected in the room rates, which represent very good value. These are not rooms where you would really want to hang out and spend time. But if you're in town for a specific reason which means that you're going to be out and about most of the time, and only need somewhere clean, safe and comfortable to spend the night, this is a great option. The other reason for the competitive pricing is the fact that there are shared bathrooms. However, the ratio is pretty good and I only occasionally had to wait. The bathrooms are well maintained. A couple of issues that I experienced though were that 1) I found my mattress a little soft and sunken so I had some trouble sleeping the first night, but that may be a case of person preference and 2) there seemed to be a possum scurrying around in the roof, which I was also particularly aware of when not sleeping. And although it wasn't an issue for me because I was travelling light, the very tight, narrow staircases could be difficult and possibly a little dangerous for somebody to navigate with a heavy suitcase, especially if elderly.

Property location is good, within walking distance of kings-Cross, and a short walk to a good Coffee & Bakery place (The Grumpy Baker). The property is not “accessible” to people who need assistance as it has stairs, there’s 3 steps prior to entry, then 1-2 flights of stairs (depending on level you’re on.) The room we stayed in was a “Super Compact” room, had a Q.S bed , pushed hard against a wall, making getting in and out of bed difficult. There is no bathroom , other than a shared bathroom. There is a toilet, shower cubicle, and a hand basin, with paper towel. The hand basin had no hot water at all. The bathroom was however modern, and tastefully decorated. The location in hotel will dictate how much noise you hear, we were at the back of hotel and didn’t hear road noise, but did have a laneway beside us with trucks reversing up, in the early morning with beeping being annoying. Noise within the building carries easily, so expect to hear people above you moving around and floor and stairs noise also. Food options are plenty!! Unfortunately for the price I paid for 2 nights, I could have done a lot better facility wise.

Clean, very aesthetically appealing, friendly staff and the bed was SO COMFY!

No elevator to take bags Staff too busy on laptop to offer any assistance

Unfortunately one of the worst stays I have ever had in a hotel. I never usually never do reviews of places unless they are positive but I do feel like I need to share my experience to warn others. Firstly, the price for the rooms are so expensive for what you get. I didn't realise when I was booking their was shared bathrooms- which is completely my fault for not noticing, but for how much you pay, you're 100% better off staying somewhere for $10-$20 more with your own bathroom. I had to wait every morning and night just to use the bathroom because you share with the entire level. It was a nightmare! Also, there are no elevators. Again, super difficult if you have luggage with you. The front desk is barely attended, so we got back from a day out at 4:30pm and for some reason our cards weren't working anymore for our room? There was no one on the desk to help so we had to walk to another hotel to get someone to fix our room keys. They also had no reason as to why they suddenly stopped working. I would not stay here again, hopefully this review helps people in deciding whether to stay at this hotel, don't do it!

Good

The hotel is a great location very close to Kings Cross station which is only 2 stops aways from the city centre. The hotel was very clean although there was an odour coming from the room but after a while you don’t notice it anymore. Staff very friendly and helpful throughout stay. The hotel was very quiet at night even though it is on the Main Street and great choice of bakeries and bars close by. Highly recommend and would stay again.

Hôtel is conveniently located in Potts Point