Barceló Royal Beach – All Inclusive

Hotel
7.4
/10
Baik
138 ulasan
Di Kawasan
Lihat Peta
Resort Sunny Beach, Obshtina Nesebar, Burgas, Bulgaria, 8240

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Near Luna Park
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Barceló Royal Beach – All Inclusive

Resort Sunny Beach, Obshtina Nesebar, Burgas, Bulgaria, 8240
Temui Lebih Banyak Tempat
Lobi Barceló Royal Beach – All Inclusive
Lobi 2 Barceló Royal Beach – All Inclusive

Ketahui Lebih Lanjut Mengenai Barceló Royal Beach – All Inclusive

General


Near Luna Park

Location


With a stay at Barceló Royal Beach – All Inclusive, you'll be centrally located in Nessebar, within a 10-minute walk of Sunny Beach and Luna Park. This all-inclusive hotel is 0.9 mi (1.4 km) from Platinum Casino and 1 mi (1.6 km) from Action Aquapark.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sunny Beach - 0.4 km / 0.3 mi
Luna Park - 0.7 km / 0.4 mi
Action Aquapark - 1 km / 0.6 mi
Platinum Casino - 1.1 km / 0.7 mi
Casino Hrizantema - 1.2 km / 0.7 mi
Azaro Beach Club - 2.2 km / 1.3 mi
Sunny Beach South - 3 km / 1.9 mi
Nessebar Stadium - 3.8 km / 2.4 mi
Sveti Vlas Central Beach - 4.1 km / 2.5 mi
Sveti Vlas New Beach - 4.9 km / 3.1 mi
Nessebar South Beach - 5 km / 3.1 mi
Dinevi Marina - 6.4 km / 4 mi
Venid Beach - 6.7 km / 4.2 mi
Ravda Central Beach - 6.9 km / 4.3 mi
Old Nessebar Windmill - 7 km / 4.3 mi

The preferred airport for Barceló Royal Beach – All Inclusive is Bourgas (BOJ) - 28.5 km / 17.7 mi

Renovations


The property is closed between September 30 and May 24.

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 4 hot tubs, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon. The complimentary shuttle will take you to the nearby casino or shopping center.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nessebar? This hotel has 1937 square feet (180 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Grab a bite at Chefs Buffet, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Rooms


Make yourself at home in one of the 241 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Semua kemudahan dari Barceló Royal Beach – All Inclusive

Bar, Kafe dan Lounge Barceló Royal Beach – All Inclusive
Bar, Kafe dan Lounge
Kolam Renang Barceló Royal Beach – All Inclusive
Kolam Renang
Kemudahan Hiburan Barceló Royal Beach – All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Barceló Royal Beach – All Inclusive
Pusat Kecergasan
Dewan Majlis Barceló Royal Beach – All Inclusive
Dewan Majlis

Aktiviti

  • Hiburan untuk orang dewasa
  • Pusat kecergasan
  • Ruang TV
  • Taman
  • Kedai
  • Kedai
  • Mandian Turki
  • Payung pantai
  • Spa
  • Kolam renang terbuka
  • Sauna
  • Bilik wap
  • Kerusi berjemur

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Minuman alu-aluan

Pengangkutan

  • Shuttle kasino
  • Shuttle pusat membeli-belah
  • Tempat simpanan
  • Pengangkutan dari lapangan terbang
  • Parkir yang selamat

Kemudahan Umum

  • Lif
  • Kopi/teh di lobi
  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Pusat persidangan
  • Kemudahan perniagaan
  • Kemudahan perniagaan
  • Bilik persidangan

Umum

  • Bankuet
  • Teres
  • Parkir

Kemudahan OKU

  • Akses kerusi roda
  • Pembolehcapaian mudah
  • Laluan mudah diakses OKU

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan

Sukan & Rekreasi

  • Ping pong
  • Pool atau Snuker

Makanan dan Minuman

  • Bar snek

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Barceló Royal Beach – All Inclusive

Nota Penting
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 11:00

  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 5)
  • Covered self parking fee: EUR 15 per day
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, Events/parties allowed, No rollaway/extra beds available, Parking height restrictions apply, Beach nearby, Cashless transactions are available, Property does not offer onsite COVID-19 testing

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 11:00
Bilik tersedia di Barceló Royal Beach – All Inclusive
241
Bilangan tingkat di Barceló Royal Beach – All Inclusive
8
Fasilitas lain di Barceló Royal Beach – All Inclusive
Hiburan untuk orang dewasa, Pusat kecergasan, Ruang TV, Taman, Kedai

Soalan lazim tentang Barceló Royal Beach – All Inclusive

Apa facilities yang tersedia di Barceló Royal Beach – All Inclusive?
Berikut facilities yang ada di Barceló Royal Beach – All Inclusive seperti Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Barceló Royal Beach – All Inclusive?
Masa check-in di Barceló Royal Beach – All Inclusive bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 11:00
Berapakah jumlah bintang yang dimiliki oleh Barceló Royal Beach – All Inclusive?
Barceló Royal Beach – All Inclusive ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Barceló Royal Beach – All Inclusive?
Barceló Royal Beach – All Inclusive mempunyai 8 tingkat.
Berapakah jumlah bilik yang terdapat di Barceló Royal Beach – All Inclusive?
Jumlah keseluruhan bilik di Barceló Royal Beach – All Inclusive ialah 241.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Barceló Royal Beach – All Inclusive

7.4
Baik
Daripada 138 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.6

Lokasi

8.6

Perkhidmatan dan Kemudahan

7.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Barceló Royal Beach – All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Matthew
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Great stay for the money
Sinan
8.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

Gut
Lyubomira
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 190 minggu yang lalu

Expedia Group verified review

Water in the pool was very cold. Wifi not reliable.All Barcelo hotels should offer the same quality of service but this was not the case in sunny beach hotel
Rebecca
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 193 minggu yang lalu

Hotels.com verified review

The hotel is really good and I would of rated it excellent if it wasn’t for the dirty pool area. The pool itself is great but lots of litter being left from the day before. Not enough bins around the pool area.
Milad
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 196 minggu yang lalu

Hotels.com verified review

100% garbage hotel. Ordered delux suit. About 180 euro a night. No towels, handsoap, shampoo, balsam, nothing when we arrived. Stayed for 48 hours and left. Food was not bad, but the rest was a disaster. I would give the hotel 3 stars, and I would not have been mad if I would pay 50 Euros a night.
Verified traveler
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 246 minggu yang lalu

Expedia Group verified review

The pool area is nice and the room is large, but the furniture in the room does not belong in a five-star hotel. Very outdated, very ugly. I also had to wait one hour past my check in time for my room to be ready and got no apology or anything from the front desk. They did not show any concern. Food in the buffet was ok.
Graham
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 246 minggu yang lalu

Hotels.com verified review

I was initially quite excited for our stay (I travelled with my mum and my brother), however it turned out that it was not that great after all. Let me start with the good points - the food was amazing! Great diversity and suler tasty and fresh, also the staff in the restaurant were veru polite, with exeption of one extremely miserable woman who told my mum off for taking a couple of fruits on the terrace on the lobby and 5 minites later ingnored ankther tourit who had a whole plate of food at the pool. The room was dirty(video peoof available with dry yellow liquid on the toilet seat, thick dust on the furniture, broken glass on the balcony and actual mould in the shower cubicle... Most of the staff there look as if they do not like their job and the way the speak to you is unacceptable! Manners people, manners will take you a long way!! The pool was lacking beds and umbrellas die to covid they said which was understandable. Location is good but prepare to pay for your parking. In my opinion this hotel should be awarded no more than 3 stars!
Read More
Verified traveler
6.0
/10
Diulas 248 minggu yang lalu

Hotels.com verified review

Hotellet ser pent ut, og rommene er store. Badet hadde både badekar og dusj. Renholdet var dårlig. Hår og sand på gulvet når vi kom, som aldri ble borte i løpet av de 5 dagene vi var der. Det lå hår i sluket i dusjen og vasken var tett. Madrassene var nedliggi, slik at man sov dårlig med stor bøy i ryggen. I tillegg var innsjekkingen kjempetreg, og man fikk ikke lov å utvide tiden på parkeringplassen noen timer avreisedagen, selvom det var få biler i parkeringshuset.
Read More
jaoued
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 249 minggu yang lalu

Hotels.com verified review

Check-in inadmissible---- wifi inexistante dans ma chambre--- dommages car l'hôtel est sympa dans l'ensemble Buffet ok
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 253 minggu yang lalu

Expedia Group verified review

Das Hotel ist eine Katastrophe. Ich habe eine Executive Suite mit 94 m2 im Voraus bezahlt und eine kleine Junior Suite erhalten! Das Hotel ist alt und in einem heruntergekommenen Zustand. Vieles ist kaputt und funktioniert nicht. Das Personal ist entsprechend unmotiviert. Im sogenannten All inklusive Angebot sind die meisten Getränke kostenpflichtig!
Read More
Nadir
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 293 minggu yang lalu

Hotels.com verified review

Great séjour!!good for kids++
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 345 minggu yang lalu

Hotels.com verified review

Relaxing and very enjoyable Convenient location and good food.
Dorit
8.0
/10
Diulas 346 minggu yang lalu

Hotels.com verified review

החוויה היתה בסדר גמור.. מהנה
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 346 minggu yang lalu

Expedia Group verified review

I was appalled at the room we were given. I had booked a studio suite with a king size bed. This turned out to be in a semi deserted block at the end of the shopping mall attached to the hotel. It was scary going there in the dark each night, taking the lift to the 3rd floor, which was also deserted and dimly lit. As for the king sized bed, it turned out to be two old wooden single beds pushed together. Not attractive and certainly not comfortable. The reception staff and manager listened but refused to change us and as we were two females (my daughter and I), we felt let down and vulnerable being in a different building to the main hotel.
Read More
Inbal
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 346 minggu yang lalu

Expedia Group verified review

good hotel. The reception hardly answerd the phone. One of them was rude and yelled at me not to call there and hunged up on me. So i went all the way to reception to get soap because the house keeping did not leave us few days!
Verified traveler
6.0
/10
Diulas 348 minggu yang lalu

Hotels.com verified review

When I make the reservation I have the option for my bed, I choose king size bed but i get 2 separate beds and very low quality, my back painful very morning
Alexandre
6.0
/10
Diulas 348 minggu yang lalu

Hotels.com verified review

Prestation pas à la hauteur du standing de l'hôtel, sur-coté, et le service client laisse à désirer (2 semaines en all-inclusive...)
Galit
6.0
/10
Diulas 348 minggu yang lalu

Hotels.com verified review

The weather was normal ,the service rooms nit good at understedmind not answering any questions or the phone the not gives keys for the room if you forgot your key in the room no towels afternoon the food not testing not clean but the local and the view from our room was excellent
Jatin
2.0
/10
Diulas 349 minggu yang lalu

Hotels.com verified review

I spend on average about 70 -100 nights a year in hotels for work & holidays for 20 years now. I'd like to think I know what should be expected of 4/5 star hotels from a guest perspective. This is the first time I'm leaving a review because the experience my family I and had was so awful, it literally ruined our holiday. Firstly, the transfer we arranged with the hotel was 1 hour late to greet us at the airport on arrival, this is fine and I understand traffic delays had led to this, but when I rang the hotel to find out what had happened I spoke to the rudest reception staff I've ever, literally telling me I'd made a mistake and there is no way I could have made travel arrangements with the hotel, then proceeding to hang up on me...4 times! Finally we were about to get into a taxi when the driver arrived and explained the traffic issue. Other key issues experienced at the hotel. Cleanliness throughout the room, dirty and stained curtains, nets curtains, bed sheets and sofa furniture. Basin leaking and not repaired 4 days, which meant having water spraying on our legs each time the taps were turned on, room not being cleaned on 3 occasions, towels not being replaced repeated even when room is cleaned and old towels are collected, we literally had to ask for toilet roll everyday because they wouldn't replace them, each time we speak to house keeping or reception they make us walk to them to collect basic amenities. We begged the manager for a new room, no help at all!!!
Read More
Verified traveler
8.0
/10
Diulas 349 minggu yang lalu

Hotels.com verified review

Very good location and service
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Barceló Royal Beach – All Inclusive

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.4
Baik
Daripada 138 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.6

Lokasi

8.6

Perkhidmatan dan Kemudahan

7.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Barceló Royal Beach – All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Matthew
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Great stay for the money
Sinan
8.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

Gut
Lyubomira
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 190 minggu yang lalu

Expedia Group verified review

Water in the pool was very cold. Wifi not reliable.All Barcelo hotels should offer the same quality of service but this was not the case in sunny beach hotel
Rebecca
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 193 minggu yang lalu

Hotels.com verified review

The hotel is really good and I would of rated it excellent if it wasn’t for the dirty pool area. The pool itself is great but lots of litter being left from the day before. Not enough bins around the pool area.
Milad
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 196 minggu yang lalu

Hotels.com verified review

100% garbage hotel. Ordered delux suit. About 180 euro a night. No towels, handsoap, shampoo, balsam, nothing when we arrived. Stayed for 48 hours and left. Food was not bad, but the rest was a disaster. I would give the hotel 3 stars, and I would not have been mad if I would pay 50 Euros a night.
Verified traveler
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 246 minggu yang lalu

Expedia Group verified review

The pool area is nice and the room is large, but the furniture in the room does not belong in a five-star hotel. Very outdated, very ugly. I also had to wait one hour past my check in time for my room to be ready and got no apology or anything from the front desk. They did not show any concern. Food in the buffet was ok.
Graham
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 246 minggu yang lalu

Hotels.com verified review

I was initially quite excited for our stay (I travelled with my mum and my brother), however it turned out that it was not that great after all. Let me start with the good points - the food was amazing! Great diversity and suler tasty and fresh, also the staff in the restaurant were veru polite, with exeption of one extremely miserable woman who told my mum off for taking a couple of fruits on the terrace on the lobby and 5 minites later ingnored ankther tourit who had a whole plate of food at the pool. The room was dirty(video peoof available with dry yellow liquid on the toilet seat, thick dust on the furniture, broken glass on the balcony and actual mould in the shower cubicle... Most of the staff there look as if they do not like their job and the way the speak to you is unacceptable! Manners people, manners will take you a long way!! The pool was lacking beds and umbrellas die to covid they said which was understandable. Location is good but prepare to pay for your parking. In my opinion this hotel should be awarded no more than 3 stars!
Read More
Verified traveler
6.0
/10
Diulas 248 minggu yang lalu

Hotels.com verified review

Hotellet ser pent ut, og rommene er store. Badet hadde både badekar og dusj. Renholdet var dårlig. Hår og sand på gulvet når vi kom, som aldri ble borte i løpet av de 5 dagene vi var der. Det lå hår i sluket i dusjen og vasken var tett. Madrassene var nedliggi, slik at man sov dårlig med stor bøy i ryggen. I tillegg var innsjekkingen kjempetreg, og man fikk ikke lov å utvide tiden på parkeringplassen noen timer avreisedagen, selvom det var få biler i parkeringshuset.
Read More
jaoued
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 249 minggu yang lalu

Hotels.com verified review

Check-in inadmissible---- wifi inexistante dans ma chambre--- dommages car l'hôtel est sympa dans l'ensemble Buffet ok
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 253 minggu yang lalu

Expedia Group verified review

Das Hotel ist eine Katastrophe. Ich habe eine Executive Suite mit 94 m2 im Voraus bezahlt und eine kleine Junior Suite erhalten! Das Hotel ist alt und in einem heruntergekommenen Zustand. Vieles ist kaputt und funktioniert nicht. Das Personal ist entsprechend unmotiviert. Im sogenannten All inklusive Angebot sind die meisten Getränke kostenpflichtig!
Read More
Nadir
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 293 minggu yang lalu

Hotels.com verified review

Great séjour!!good for kids++
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 345 minggu yang lalu

Hotels.com verified review

Relaxing and very enjoyable Convenient location and good food.
Dorit
8.0
/10
Diulas 346 minggu yang lalu

Hotels.com verified review

החוויה היתה בסדר גמור.. מהנה
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 346 minggu yang lalu

Expedia Group verified review

I was appalled at the room we were given. I had booked a studio suite with a king size bed. This turned out to be in a semi deserted block at the end of the shopping mall attached to the hotel. It was scary going there in the dark each night, taking the lift to the 3rd floor, which was also deserted and dimly lit. As for the king sized bed, it turned out to be two old wooden single beds pushed together. Not attractive and certainly not comfortable. The reception staff and manager listened but refused to change us and as we were two females (my daughter and I), we felt let down and vulnerable being in a different building to the main hotel.
Read More
Inbal
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 346 minggu yang lalu

Expedia Group verified review

good hotel. The reception hardly answerd the phone. One of them was rude and yelled at me not to call there and hunged up on me. So i went all the way to reception to get soap because the house keeping did not leave us few days!
Verified traveler
6.0
/10
Diulas 348 minggu yang lalu

Hotels.com verified review

When I make the reservation I have the option for my bed, I choose king size bed but i get 2 separate beds and very low quality, my back painful very morning
Alexandre
6.0
/10
Diulas 348 minggu yang lalu

Hotels.com verified review

Prestation pas à la hauteur du standing de l'hôtel, sur-coté, et le service client laisse à désirer (2 semaines en all-inclusive...)
Galit
6.0
/10
Diulas 348 minggu yang lalu

Hotels.com verified review

The weather was normal ,the service rooms nit good at understedmind not answering any questions or the phone the not gives keys for the room if you forgot your key in the room no towels afternoon the food not testing not clean but the local and the view from our room was excellent
Jatin
2.0
/10
Diulas 349 minggu yang lalu

Hotels.com verified review

I spend on average about 70 -100 nights a year in hotels for work & holidays for 20 years now. I'd like to think I know what should be expected of 4/5 star hotels from a guest perspective. This is the first time I'm leaving a review because the experience my family I and had was so awful, it literally ruined our holiday. Firstly, the transfer we arranged with the hotel was 1 hour late to greet us at the airport on arrival, this is fine and I understand traffic delays had led to this, but when I rang the hotel to find out what had happened I spoke to the rudest reception staff I've ever, literally telling me I'd made a mistake and there is no way I could have made travel arrangements with the hotel, then proceeding to hang up on me...4 times! Finally we were about to get into a taxi when the driver arrived and explained the traffic issue. Other key issues experienced at the hotel. Cleanliness throughout the room, dirty and stained curtains, nets curtains, bed sheets and sofa furniture. Basin leaking and not repaired 4 days, which meant having water spraying on our legs each time the taps were turned on, room not being cleaned on 3 occasions, towels not being replaced repeated even when room is cleaned and old towels are collected, we literally had to ask for toilet roll everyday because they wouldn't replace them, each time we speak to house keeping or reception they make us walk to them to collect basic amenities. We begged the manager for a new room, no help at all!!!
Read More
Verified traveler
8.0
/10
Diulas 349 minggu yang lalu

Hotels.com verified review

Very good location and service
Bilangan ulasan setiap halaman
20
40