Courtyard by Marriott Hamilton

Clean room, polite and helpful staff

Was quick and efficient

Nice room and Josh was able to check us in early!

Didnt eat breakfast this time. Hotel has convenient location, staff was friendly, room was clean but lighting was too dim to see properly.

Stayed for seven mights, four of us in the room, had to call for the correct amount of towels every day. The manager contacted me and offered free breakfast to compensate, which i appreciated, and assured me it would be correct. Upon returning to the room that night, there again were only two towels. Bath tub did not drain properly, alsed at least 3 times to have it fixed, it was better for one shower and then plugged again. Shower never got hot, some days it was barely warm. There were kids staying that were running through the halls and playing hockey, causing chaos and noise. Service from the starbucks in the lobby wasnt very good. One morning the lady working there wasbjust on her phone for a couple minutes before coming over. About a week before we arrived, i realized we didn't require the final night. As this was a fully refundable room, i assumed that that night would be refunded back to my card. But, they wanted to charge me another $160 to cancel, made no sense. This one I will be taking up with the Competition Bureau as this is false advertising. The staff was very nice, but it didnt make up for the inconvenience.

I had such a great experience during my stay. From the moment I arrived, everyone was extremely kind, welcoming, and helpful, which honestly made a big difference. I was there to celebrate my birthday, and they really went out of their way to make it feel special. They kindly covered breakfast for me, which was such a thoughtful gesture, and they also allowed me to stay later on New Year’s, which I really appreciated and didn’t expect. The room was very clean, comfortable, and well kept, and everything felt calm and relaxing. The food was good, fresh, and enjoyable, and overall the atmosphere made the stay even better. I left feeling well taken care of and genuinely happy with my experience. I would absolutely recommend this place to anyone looking for a clean, welcoming, and accommodating stay.

Clean, updated (or newer) hotel. Great little bar with booths that had TVs. Stayed in a suite- very spacious

The staff was very nice. Easy check in and the room is very clean.

Front deck staff was amazing. So kind and happy.

Breakfast was fine but expensive in the lobby. Friendly staff. The two bed suite is nice and spacious Hotel is conveniently located and free parking. We went to la spaget down the road for dinner and it was excellent.

Friendly staff the new Reno's are beautiful. Room was spotless.

Room was clean, the bed was very comfortable, the staff was outstanding

Breakfast not included-

The room spotless staff were amazing

Room was clean, spacious, and quiet.

Quiet place

We didn't have breakfast found the employees very friendly and helpful. We did feel the restaurant very limited choices

OK

It semes like noise really carried. Sounds were noticeable

Staff were very friendly, fast, and efficient. The room was clean but the bathroom needed more detailed cleaning. The location was great for our needs.