Fairway Inn by the Falls

Muy bien

Restaurants close walking distance to casino all good

Value for money. The heater was kinda weak, but they gave us a portable one. Good service.

The room was clean and the staff provided good service. I will definitely stay at this location again. And it's close to the Falls.

The staff was really great and very helpful. You get what you pay for. But it is clean and there’s always someone in the front desk. Definitely will go again.

Any body at reception should have a better communication skill as front desk is the face of the property. The parking is expensive. They sell parking to outdoor people at 10. But charge boaders 15. Its not ok.

Overall, got good accomodation and really reasonable price. Bed was comfortable and washroom was clean with towels.

Traumatizing experience. They (whoever it is that “manages” the place) were slamming on my door at around 11 am and again at 12. I thought it was because I slept in from check out but realized my check out wasn’t until the next day. I refused to open the door because of their actions (very barbarian) as I was in my pjs half asleep. I called and they said they wanted to do house keeping and insisted to come in— I refused because it came out of no where and the lack of professional conduct made me feel unsettled to do so. I then went and gave them a taste of their own medicine and explained that this job was not good for them and that is why no one stays at their in (I am not paying to be treated like a prisoner — prisoners don’t get disrespected like I did). I told them I’m checking out and they called the cops saying I was breaking things! The cops came nothing happened. But these people need to be properly trained in hospitality before attempting to manage a property. This is Canada and i am not cattle. Educate yourselves instead of chasing the money and dream. Because let me assure you, people like me and who I associate with will NEVER allow people like you to get anywhere by treating people the way I was treated. There are standards which everyhotel needs to objectively stand by for these reasons— discrimination and disrespect. I am a spoiled girl who lives off her dads credit card but that is not of your concern. Cause your money hungry selves will be stuck….sorry …NOT!

Horrible , please avoid this place. Will never ever will stay in this motel. Dishonesty, never returned my security deposit of $200. During first week they said will reflect in the bank account in 1 week, later asked for 1 more weeks time, and then stopped lifting my calls. Do look for cheap price, ends up paying more!!!

Absolutely the worst hotel experience I’ve ever had. Fairway Inn By The Falls is a complete disaster and should be avoided at all costs. First of all, there was no hot water running through the shower — none. After a long trip, being forced to take an ice-cold shower is unacceptable. The washroom was filthy, like it hadn’t been properly cleaned in ages. To make things even worse, I found bed bugs on the bed. Yes, actual bed bugs. I wish I could upload the pictures and videos I took because it was that disgusting. And despite all of this, they still had the audacity to charge me $15 per day for parking — even though I was already lodging there. How does that make any sense? It’s ridiculous, greedy, and just adds insult to injury. Honestly, this place should be ashamed of itself. Poor hygiene, terrible service, and unnecessary fees. Never again. I wouldn’t recommend this hotel to anyone.

The heater was not working and there was bedbugs everywhere couldn't sleeping all night

Nice room

The customer service is despicable, a shame, very poor attitude, so much cheap. A lot of repairs must be made at this motel. Not clean

The room was very cold, and we ask the staff to put the heater on, he came and pit it on but it was still very cold. Even the bathroom it felt like i was outside The pillowcase was kind of dirty, there was no outlet only the one with the lamp, so me and my friend had to take turns to charge our phone.

Clean room

Still awaiting refund on security deposit after 6 days.

We had a very disturbing experience at this motel. There were other people staying that would not stop screaming and banging the walls all night. Music was extremely loud as they were dancing around inebriated.We called the office 4 times to complain and we were told other people had called too. He said he was calling the police to have them removed. This never happened and I felt unsafe as they were acting out of control on the balcony too. The next day I talked to management and he said the police were not called and seemed to not care about his guests experience. The mattress was worn out and the refrigerator and microwave were both sticky as well as dirty.

Room smelled musty. 2 adults and only 1 set of towels, paint peeling, cracks everywhere.

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Staff was very friendly while checking in and the hotel is close to everything Niagara has to offer - whether it’s the Falls or Clifton Hill. Also east and cheap parking. We would stay again.